Palácio Camões - Lisbon Serviced Apartments Reviews

The check-in experience was terrible, especially in the middle of the night when I thought I couldn't check in. I almost had to give up

Amazing location, but a lot of problems for the check in. They give me the wrong numbers and we spend two hours to get at the apartment.

The best apartment in lisbon portugal.. Looking forward to come back in lisbon and check in in this apartment again. ❤️ Cool view.. nice location and markets❤️

Overall good apartment , the elevator didn’t work which wasn’t nice given the fact that the apartment was on the 4th floor. The area is quite busy in the evening

The hotel is comfortable and spacious, and is located next to the tram check-in station But the hotel's instructions were not clear 1. They didn't give us the hotel door code in advance 2. We have to access through trip.com (really troublesome) 3. They charged us one more person for city tax. There were only 3 of us, but they charged us 4 people. However, there was no reception.

The location is very good, right next to the yellow car. The room is also very big. Although there are only two of us, we have a super large living room and bedroom. The room is also cleaned. Overall it is very good.

Great stay. Excellent location and comfort. Tip to improve communication for the check-in process.

Excellent in every way and the elevator worked too!

Great in one word

Excellent

We liked - (1) apartment was very clean (2) good location near metro station, mini market and Time Out Lisbon food market, (3) large apartment, (4) good shower, (5) apartment 3C was quiet at night, (6) prompt communication from management We didn't like - (1) 3rd floor, lift not working. And (2) internal staircase. Not an issue for us but I think this apartment only suitable if you have good mobility Important to note - (1) lockers for luggage takes 2 Euro coin and (2) read your emails carefully as check in is a bit complicated. One temporary code to access the building first time, then check in at machine, which has QR code giving you one code for the building and a separate code for the apartment (3) type in the apartment code fast. If you are slow, it doesn't work

We arrived at 20:00 to the building and had to wait 30 min to get some one to answer us to get a code for the lift to go up to the flat, after we sent the management of the flat a mail with request for 3 beds for our 3 kids we found out that the flat is with 2 beds, when contacting the management they told us thats the set up of the flat and they claim they didnt get any email from us requesting 3 beds (they have answered to that email that 3 beds will be provided...), the support guy who answer the phone after many attempts to reach any one there told us he cant do anything and was not really care to help us, we had to get one of the kid to sleep on the floor. the flat is with sewage smell, dirty and with broken furnitures. we left the flat the next day after we didnt get any answers from the management and was refused to get any refund. STAY AWAY from this flat and property management they are scammers!!!

Situated adjacent to a funicular with shops and a supermarket nearby but close to the centre of Lisbon. Entrance is managed electronically but access went smoothly and the company are well organised. Whilst our apartment lacked a view it was comfortable and quite well equipped. We received daily cleaning which we hadn’t expected and an issue with a safe (caused by me) was resolved very quickly.

I never leave reviews but this place was awful. I booked and paid for two rooms and only got one. No one was there to help and no one answered emails or phone calls. Five of us had to stay in one room