Chongning Fort, Jingsheng Village, Jingsheng Town, Lingshi, Shanxi, 031300, ChinaSee Hotel Details
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Guest Reviews
9.2/10
Very Good
952 review
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Verified reviews
Location9.5
Amenities9.0
Service9.0
Cleanliness9.2
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All reviews(952)
Positive reviews(915)
Reviews with photos/video(365)
Classy environment(138)
Tasty food(63)
Relaxing hot springs(62)
Loved the night views(55)
Perfect for kids(30)
Luxurious(10)
Luggage delivery service(9)
Negative reviews(37)
Guest User
Comprehensive Building Double Bed Room
Stayed in Nov 2023
Traveling with friends
22 review
9.0/10
Great
Posted on Dec 31, 2023
Comfortable hotel in a refurbished old castle on top of a hill. Comes with an onsen, including outdoor onsens. However, location was a bit inaccessible with no amenities nearby so taking a cab to the city was essential for food and groceries. Staff were also curt and not very friendly.
Response from Property: Dear guest: Hello! Welcome to Chongning Bao Hot Spring Hotel, thank you for your support and trust in the hotel, but also thank you for your valuable suggestions to the hotel, the hotel parking lot with shuttle car, to the nearby scenic area is more convenient, we will continue to work hard, do a good job of staff service training, to provide you with a more comfortable and warm stay experience. Look forward to your visit and patronage again!尊敬的宾客:您好!欢迎您选择崇宁堡温泉酒店,感谢您对酒店的支持与信任,同时也感谢您对酒店提出的宝贵建议,酒店停车场设有摆渡车,去往附近的景区还是较为方便,我们将继续努力,做好员工的服务培训,为您提供更加舒适温馨的入住体验。期待您的再次光临和惠顾!
Dalewang40
Wang Family Twin Suite
Stayed in Mar 2025
Family
10 review
10/10
Outstanding
Posted on Apr 4, 2025
The hotel is antique and the service is very good. If you stay in the Wang Family Courtyard of this hotel, you don't need to visit other houses. They are really exactly the same. As a descendant of the Wang family, I would like to recommend it conscientiously. If you want to see the courtyard, just stay in this hotel.
Original TextTranslated by Google
Response from Property: [One of the Five Wang Forts] Hello! Thank you for choosing Chongningbao Hot Spring Hotel. It is our honor to receive your full praise! I am very happy that you have a pleasant holiday experience in our hotel. Your satisfaction is the greatest support and encouragement for our work. We will definitely continue to work hard to provide you and other guests with better services. We look forward to your next visit and wish you good work and a happy life!
Guest User
Quadrangle Courtyard Standard Room
Stayed in Feb 2025
Family
34 review
10/10
Outstanding
Posted on Mar 21, 2025
Super, super, super, super, the scenery is amazing. It looks exactly like Wang's Courtyard from the city wall, but there is no one there. It's so cool to enjoy the whole castle alone. It's really great to walk around the courtyard and take pictures in Wang's Courtyard. The service is also good, and the staff are very enthusiastic. Although you have to climb some stairs, the stairs are not that high. It's not difficult to climb at all. Compared with this extremely spectacular scenery, it's really not worth mentioning. I like it very much and highly recommend it! ! !
Original TextTranslated by Google
Response from Property: Hello! Thank you for choosing Chongningbao Hot Spring Hotel. It is an honor to receive your full praise! I am very happy that you have a pleasant holiday experience in our hotel. You do need to walk up some stairs in the hotel. We will definitely continue to work hard to provide you and other guests with better services. We look forward to your next visit and wish you a smooth work and a happy life!
Guest User
Courtyard Queen Room
Stayed in Jan 2025
Solo traveler
8 review
5.0/10
Posted on Feb 24, 2025
If you want to stay in this hotel, you need to have considerable physical strength. You will be out of breath after climbing up. The environment of the hotel is still very beautiful.
Just before checking out, I was carrying my suitcase and met two waiters walking over. The threshold was so high, and they didn't even ask if they needed help. They just looked at me and left. The toilet paper in the bathroom was not replaced by the previous guest. It was really unhygienic and a bit disgusting. The overall service level of the waiters still needs to be improved. I really didn't get the service I should have here. I really don't recommend it.
Original TextTranslated by Google
Response from Property: Hello, thank you very much for choosing to stay in our hotel and taking the time to share your stay experience. We attach great importance to your feedback and are deeply sorry for the inconvenience you encountered during your stay. 1. About service attitude: We apologize for the fact that the waiter failed to provide timely assistance. We have trained relevant employees to emphasize the importance of proactive service to ensure that every guest in the future can feel our enthusiasm and care. 2. About hygiene issues: The situation you mentioned that the toilet roll paper was not replaced does not meet our hygiene standards. We have conducted a comprehensive inspection of the room cleaning process and strengthened relevant training to ensure that similar problems do not occur again. 3. About the overall service level: Your feedback is our motivation for improvement. We will continue to improve the quality of service and strive to provide every guest with a more comfortable and intimate stay experience. Thank you again for your valuable comments. We sincerely hope to have the opportunity to serve you again and bring you a better stay experience. If you have any other suggestions or needs, please feel free to contact us. I wish you a happy life and look forward to your visit again!
Wangzhiling
Deluxe Kang Room
Stayed in Dec 2024
Family
1 review
10/10
Outstanding
Posted on Jan 25, 2025
I stayed here ten years ago, and this time I brought my family to experience the splendor of Wangjia Courtyard.
The overall atmosphere is very good, the courtyard of the earthen kang room is very comfortable, and the super large earthen kang is especially suitable for families with many children. The room service is responsive and quick. Although it is off-season, it feels very good.
The Chinese food in Chongningbao is very good, and the dumplings, fried meat, and steamed buns with buckled meat are all authentic. Especially the knife-cut noodles, the toppings are authentic, and the noodles are chewy, which is great.
It happened to be snowing, and taking pictures everywhere is very good! There are many more facilities than ten years ago.
Original TextTranslated by Google
6/13
Response from Property: Hello! Thank you for choosing Chongningbao Hot Spring Hotel. It is an honor to receive your full praise! I am very happy that you have a pleasant holiday experience in our hotel. Your satisfaction is the greatest support and encouragement for our work. We will continue to work hard to provide you and other guests with better services. We look forward to your next visit and wish you a smooth work and a happy life!
Guest User
Warmth Triple-Courtyard Residence
Stayed in Jan 2025
Family
38 review
2.0/10
Posted on Feb 12, 2025
I chose to stay in Chongningbao for the second time. This time I booked the largest suite. It was a bit regrettable. The room was really cold! I had to cover my head to sleep, for fear of having a stroke. It was really too cold. I had to call the service staff several times before they came. I was really speechless. It cost nearly 3,000 yuan a night. The experience was really bad. It was really not as good as the 400-plus earthen kang I stayed in before.
Original TextTranslated by Google
Response from Property: Dear guest, thank you for your review of the hotel! We regret for your experience during your stay at the hotel. Your valuable opinion is very important to us, we will inform relevant departments to improve service quality. If you come here next time, I hope to book this hotel again and give us a chance to apologize. Looking forward to visiting again!
Guest User
Kang Room
Stayed in Jan 2025
Family
6 review
10/10
Outstanding
Posted on Feb 9, 2025
The courtyard house we stayed in this time was really unique, with a big kang in the house, which was novel and unique. Chongning Fort, where the hotel is located, was originally part of the Wang Family Courtyard. Walking through it, you can fully appreciate the quaint beauty of the traditional courtyard, and you can also climb the city wall and look at the scenery of the residential houses at the foot of the mountain in the distance. Before booking on Ctrip, I read a lot of reviews saying that the hotel's service level was poor, and I was worried at first, but this time I stayed, I think the hotel has improved in this regard. The waiters are very polite and the service is very thoughtful. The knife-cut noodles in the hotel's Chinese restaurant are delicious!
Original TextTranslated by Google
Response from Property: 【2m*2.2m big kang】【One of the five forts of Wang Family】【City Wall】Hello! Thank you for choosing Chongningbao Hot Spring Hotel. It is an honor to receive your full praise! I am very happy that you have a pleasant holiday experience in our hotel. Your satisfaction is the greatest support and encouragement for our work. We will continue to work hard to provide you and other guests with better services. We look forward to your next visit and wish you a smooth work and a happy life!
Guest User
Courtyard Queen Room
Stayed in Dec 2024
Family
2 review
10/10
Outstanding
Posted on Feb 2, 2025
A smaller version of Wang's Courtyard, it's right next door, but the layout is similar, and the experience is better than visiting Wang's Courtyard with crowds of people. The architecture is very simple and full of history. I recommend the Siheyuan, each courtyard has a QR code that can be scanned to see the history and owner of the year.
Original TextTranslated by Google
6/9
Response from Property: [One of the Five Forts of the Wang Family] [Layout of the courtyard of Tiger Lying in Xigang] Hello! Thank you for choosing Chongningbao Hot Spring Hotel. It is an honor to receive your full praise! I am very happy that you have a pleasant holiday experience in our hotel. Your satisfaction is the greatest support and encouragement for our work. We will continue to work hard to provide you and other guests with better services. We look forward to your next visit and wish you a smooth work and a happy life!
Anonymous User
Courtyard Queen Room
Stayed in Dec 2024
Couple
26 review
10/10
Outstanding
Posted on Feb 17, 2025
Recommended to stay, don't choose a king-size bed room, the standard room is much better than a king-size bed, and finally choose a higher one with much better light. The service is really not that good. When the front desk calls, you can chat with others before replying to the customer, which is really rare. The attitude is also quite funny. In general, don't worry about the service. The stay experience is good
Original TextTranslated by Google
Response from Property: Dear guests, thank you very much for your good comments on our hotel. We will definitely strengthen hotel management, improve hotel services, and make persistent efforts to live up to your good comments. Thank you again for your affirmation of the hotel, and look forward to visiting again. Wish you a pleasant journey!
Yiyidemamamiya
Kang Room
Stayed in Dec 2024
Family
13 review
10/10
Outstanding
Posted on Jan 25, 2025
The advantage of traveling off-peak is that there are really few people😂 The fourth stop is Wangjia Courtyard. I didn't expect that Shanxi is much colder than Beijing🥶 Living in a courtyard, it feels deserted and scary when there are few people😱 People are really strange. When there are too many people, it feels very noisy, and when there are too few people, it feels scary😟
But the environment of the Castle Hotel is really good and has a sense of atmosphere. It takes 6 to 7 minutes to drive to Wangjia Courtyard. Friends with large luggage can ask for the room number in advance, because there is no elevator to go up and down, all by yourself, and there are stairs from the parking lot to the general service desk
Original TextTranslated by Google
Response from Property: Hello! Thank you for choosing Chongningbao Hot Spring Hotel. It is an honor to receive your full praise! I am very happy that you have a pleasant holiday experience in our hotel. Your satisfaction is the greatest support and encouragement for our work. We will continue to work hard to provide you and other guests with better services. We look forward to your next visit and wish you a smooth work and a happy life!
Anonymous User
Kang Room
Stayed in Dec 2024
Family
2 review
10/10
Outstanding
Posted on Jan 7, 2025
It was my first time to Lingshi. I was traveling with my parents and children and needed to take their needs into consideration, so I chose Chongningbao Hotel. After staying there, everyone praised it! The hotel has style, charm, and quality. The rooms are comfortable and warm. The service is also very enthusiastic. The hot springs are very clean and the swimming pool is also good. Both the children and the elderly had a great time.
Original TextTranslated by Google
6/7
Response from Property: Hello! Thank you for choosing Chongningbao Hot Spring Hotel. It is an honor to receive your full praise! I am very happy that you have a pleasant holiday experience in our hotel. Your satisfaction is the greatest support and encouragement for our work. We will continue to work hard to provide you and other guests with better services. We look forward to your next visit and wish you a smooth work and a happy life!
Guest User
Deluxe Kang Room
Stayed in Nov 2024
Traveling with friends
5 review
8.2/10
Very Good
Posted on Dec 9, 2024
Environment: There is nothing to say about the environment. Part of the Wang Family Courtyard was transformed into a hotel. These are all luxury courtyards belonging to wealthy families. It wouldn’t be nice if a group of friends came to rent a courtyard to live in! This environment is not given by the hotel, but by our ancestors.
Facilities: The basic facilities are okay. The hot springs are just average, just large public baths. The most inconvenient thing is that the lobby is at the top of the staircase. Most people can't carry their luggage up there. You have to call the front desk in advance and ask their young man to come to the underground parking lot to help you carry it. The strangest thing is that there is no elevator to the underground parking lot. You have to lift it up through the stairs. We brought a flight case, and it was difficult for the young man to lift it up. You have to climb a hill every day to eat. In short, it is a hotel built on a hillside.
Other facilities are just passable. The bath water is relatively small.
Service: The one thing I want to complain about is their service. It doesn't match the high-end environment at all. Many waiters are forced to operate, and some are very enthusiastic. In short, it can only depend on their personal character. If you want to get standardized services, it all depends on luck. It is obvious that there is no high-level and proper training and management. .
Especially the waiters in the restaurant, as if you owe them money, there is no smile or enthusiasm at all.
After finishing the meal, I wanted to pack up and go back to the room. The first thing the waiter said was, "The lunch box costs one yuan!", as if I was afraid that you wouldn't give me the money. I asked her if the chopsticks could be taken back to the room? She said no, and turned around and gave me a pair of disposable chopsticks. I said thank you, and she replied: "Can these two kinds of chopsticks be the same?" I was confused. Couldn't you stop saying this? How did I offend you? strangeness!
Original TextTranslated by Google
Yinggeerwudekouzhun
Deluxe Kang Room
Stayed in Nov 2024
Business traveler
102 review
7.0/10
Posted on Dec 5, 2024
The hotel's hardware is quite unique, and it's very close to the Wang Family Courtyard! But the service attitude is really unacceptable! The service staff from the front desk to the hotel restaurant had reluctance written on their faces!
Original TextTranslated by Google
Response from Property: Dear guest, thank you for your review of the hotel! We are deeply sorry for your experience during your stay at the hotel. Your valuable opinions are very important to us, and we will inform relevant departments to improve service quality. If you come here next time, I hope to book this hotel again and give us a chance to apologize. Looking forward to visiting again!
Anonymous User
Kang Room
Stayed in Jul 2024
Family
12 review
3.0/10
Posted on Aug 4, 2024
Atmosphere: Experience the compound on the spot and have a good sense of atmosphere.
Facilities: Old facilities, dim lighting, very few sockets, and unreasonable arrangements
Hygiene: Very bad. Contact lenses left by previous guests are still stuck on the bathroom wall.
Environment: There is a crew filming, and there are many people in one room. The crew actually asked the legal residents not to make any noise in the yard to cooperate with their filming, which was incredible. If there is a need for shooting in the future, please ask the hotel to ask the guests for their opinions and arrange for them to shoot in an independent courtyard.
Service: The luggage guy's service is very good, thumbs up; very eye-catching compensation price list, dilapidated equipment, and ridiculous prices. Although we didn't break anything, it was very uncomfortable to see this; the meal was average.
Original TextTranslated by Google
Response from Property: Dear guest, thank you for your review of the hotel! We deeply regret your experience during your stay at the hotel. Your valuable opinions are very important to us, and we will inform relevant departments to improve service quality. If you come here next time, I hope to book this hotel again and give us a chance to apologize. Looking forward to visiting again!
Guest User
Standard Room (Zonghe Building)
Stayed in Oct 2024
Family
8 review
7.5/10
Posted on Nov 22, 2024
The place is relatively difficult to get to by taxi. It is suitable for self-driving. The facilities are old and the breakfast varieties are limited.
Original TextTranslated by Google
Response from Property: Dear guest, thank you for your review of the hotel! We are deeply sorry for your experience during your stay at the hotel. Your valuable opinions are very important to us, and we will inform relevant departments to improve service quality. If you come here next time, I hope to book this hotel again and give us a chance to apologize. Looking forward to visiting again!