Cnr Of St John And, William St, Launceston, Tasmania, 7250, AustraliaSee Hotel Details
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1 night
Guest Reviews
8.6/10
Very Good
73 review
Unlike basic averaging, our rating system applies weighted calculations. We value verified reviews and newer guest experiences more strongly—so every rating reflects real, up-to-date stays.
Verified reviews
Location8.6
Amenities8.6
Service8.6
Cleanliness8.4
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All reviews(73)
Positive reviews(10)
Reviews with photos/video(3)
Jane
Standard One-Bedroom Suite
Stayed in Mar 2025
Couple
4 review
7.5/10
Posted on Jun 8, 2025
Nice spacious room with cooking appliances, fridge snd a washing machine.
Its comfortable. Cosy with a balcony too
Response from Property: Thank you Jane, for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,Jayne SpicerGeneral Manager
Guest User
Standard One-Bedroom Suite
Stayed in Sep 2024
Family
1 review
10/10
Outstanding
Posted on Oct 5, 2024
Beautiful hotel, great location and well appointed room, clean and comfortable. Staff were very helpful and friendly. Highly recommend it.
Matt
Executive Two-Bedroom Suite
Stayed in Dec 2024
Family
1 review
9.0/10
Great
Posted on Jan 26, 2025
Great location, walking distance to the city and river.
shocar
One Bedroom Spa Suite
Stayed in Jun 2023
Solo traveler
16 review
10/10
Outstanding
Posted on Jul 14, 2023
Lovely hotel in a great location for visiting Launceston. Would recommend
Littlemike
Standard One-Bedroom Suite
Stayed in Apr 2025
Couple
12 review
8.5/10
Very Good
Posted on May 16, 2025
The room is fully equipped with microwave, washing machine and dryer for the convenience of travelers
Conveniently located, about 15 minutes drive to the airport
The room was clean, but the kitchen and toilet had a strong sewer smell, even though we didn't cook.
Original TextTranslated by Google
Response from Property: Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of.Sincerely,Jayne SpicerGeneral Manager
hktreasure
Standard One-Bedroom Suite
Stayed in Jan 2025
Traveling with friends
12 review
7.0/10
Posted on Mar 4, 2025
If you check in too late, you have to park on the street. If you drive after 9am or on weekends, you will be fined.
The reception said there were no full parking spaces and you had to find a spot to park on the street. It was a bit unhelpful.
The room was a bit old and not worth the price.
Original TextTranslated by Google
Response from Property: Thank you for taking the time to review your recent stay with us. I do apologise for the confusion with the car parking and I will be sure to work with the reception team in communicating this clearer. I do hope to welcome you back another time. Kind RegardsJayne SpicerGeneral Manager
Guest User
One Bedroom Deluxe Suite
Stayed in Nov 2024
Family
19 review
7.5/10
Posted on Jan 2, 2025
The suite has a bad review, the facilities are average, and there is no door between the bedroom and the living room, so there is no soundproofing at all.