Muong Thanh Grand Lao Cai Hotel

Muong Thanh Grand Lao Cai Hotel Reviews

Muong Thanh Grand Lao Cai Hotel

86, Thanh Nien, Coc Leu, Lao Cai, Lao Cai Province, VietnamView Hotel Details
Muong Thanh Grand Lao Cai Hotel
Muong Thanh Grand Lao Cai HotelMuong Thanh Grand Lao Cai HotelMuong Thanh Grand Lao Cai Hotel
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Muong Thanh Grand Lao Cai Hotel Guest Reviews

4.1/5
Very Good
53 review
Verified reviews
Location4.3
Amenities3.8
Service4.0
Cleanliness4.3
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All reviews(53)
Positive reviews(49)
Reviews with photos/video(12)
Friendly staff(10)
Clean and tidy(8)
Awesome stay(6)
Negative reviews(4)
Chua
Deluxe Twin Room
Stayed in Dec 2023
Couples
11 review
3.0/5
Posted on Jan 5, 2024
Hotel staff are helpful. Communication will be a bit of a problems due to language barrier. Eatery are walking distance. Mainly Vietnamese food. Transport wise Taxi don't ran by metre.
Response from Property: Welcome to Muong Thanh Grand Lao Cai Hotel ! Thank you for booking a room at Muong Thanh Grand Lao Cai Hotel and taking the time to write a review about your experience after staying at our hotel. We are extremely grateful to receive your comments so that the hotel can increasingly improve service quality and serve better. Thank you for your past, present and future stays at Muong Thanh Grand Lao Cai Hotel. We hope to welcome you again in the near future. Best regards, Dang Xuan Trung (Mr.)
Guest User
Deluxe King Room
Stayed in Jan 2025
Business travelers
16 review
5.0/5
Outstanding
Posted on Feb 21, 2025
The hotel has complete facilities, good hygiene, beautiful environment and excellent service. When I extended my stay in the original room, I set the date to the next day. I communicated with the hotel to change the extension time but to no avail. I called the Ctrip staff, and the staff tried hard to communicate with the hotel, and finally changed the check-in time to the extension time. Thank you to the Ctrip staff, thank you compatriots! Thank you Ctrip!
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Guest User
Deluxe Twin Room
Stayed in Jan 2025
Business travelers
99 review
2.5/5
Posted on Feb 24, 2025
The hotel introduction page has Chinese courtesy, but there is no waiter who can speak Chinese at all. Communication is very inconvenient. The hotel is very old and not worth recommending.
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Yalunlun
Deluxe King Room
Stayed in Jan 2025
Solo travelers
4 review
2.5/5
Posted on Feb 15, 2025
It looked ok, but after a late night sleep, my body was itchy the next day... I suspect the bed hygiene was average or not done at all.
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Xuguoxiang
Deluxe Room
Stayed in Jun 2024
Travel with friends
2 review
4.0/5
Very Good
Posted on Jul 13, 2024
Clean, hygienic, good service, about 10 minutes walk from the port, with complete living functions nearby
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Response from Property: Dear Mr.Xuguoxiang,Good afternoon from Mường Thanh Grand Lao Cai !Thank you very much for your review. We are very delighted that you had a great time at our hotel. At Muong Thanh Grand Lao Cai, we aim to deliver a "Home away from home" experience for our guests with an unparalleled level of personalized services.Your review will motivate our staff to try harder to provide the best service for our customers. Thank you once again for visiting us and we look forward to welcoming you back soon.With best regards,Mr.Xuan Trung Dang General Manager
Huyentrang1992
Deluxe Twin Room
Stayed in Jul 2024
Travel with friends
1 review
5.0/5
Outstanding
Posted on Aug 21, 2024
Great experience
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Response from Property: Dear Guest! Warmest greetings from Muong Thanh Grand Lao Cai Hotel! Thank you for booking a room at Muong Thanh Grand Lao Cai Hotel and taking the time to write a review about your experience after staying at our hotel. We are extremely grateful to receive your comments to help the hotel improve its service quality and serve you better. Thank you for staying, staying and will stay at Muong Thanh Grand Lao Cai Hotel. We hope to welcome you again in the near future. Best regards, Dang Xuan Trung (Mr.)
Shengaomobonuoyimajialiuyongfu
Deluxe Twin Room
Stayed in Jul 2024
Travel with friends
20 review
5.0/5
Outstanding
Posted on Sep 4, 2024
I like the hotel's breakfast the most. It's very rich. Service: The service is very good
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Response from Property: Nội Dung khách sạnTrả Lời:Welcome to Muong Thanh Grand Lao Cai Hotel ! Thank you for booking a room at Muong Thanh Grand Lao Cai Hotel and taking the time to write a review about your experience after staying at our hotel. We are extremely grateful to receive your comments so that the hotel can increasingly improve service quality and serve better. Thank you for your past, present and future stays at Muong Thanh Grand Lao Cai Hotel. We hope to welcome you again in the near future. Best regards, Nguyen Khac Hanh (Mr.)
Guest User
Deluxe Twin Room
Stayed in Jul 2024
Family
6 review
5.0/5
Outstanding
Posted on Aug 20, 2024
Service: Good Environment: Good Sanitation: Clean Facilities: Good
Original TextTranslated by Google
Response from Property: Welcome to Muong Thanh Grand Lao Cai Hotel !Thank you for booking a room at Muong Thanh Grand Lao Cai Hotel and taking the time to write a review about your experience after staying at our hotel. We are extremely grateful to receive your comments so that the hotel can increasingly improve service quality and serve better.Thank you for your past, present and future stays at Muong Thanh Grand Lao Cai Hotel.We hope to welcome you again in the near future.Best regards,Dang Xuan Trung (Mr.)
Guest User
Deluxe King Room
Stayed in Apr 2024
Other
5 review
1.0/5
Posted on Jun 29, 2024
Attention, you are not allowed to cancel once you have booked. This is bullying foreigners.
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Response from Property: Thank you very much for your feedback and please accept my sincere apologies for the poor experience you had during your recent stay. I will raise your feedback with our team to ensure we address the shortfall and deliver a consistent level of acceptable service.Once again, thank you very muchBest Regards,Dang Xuan TrungGeneral Manager
ChienFeng Yeh
Deluxe King Room
Stayed in Sep 2023
Business travelers
2 review
4.0/5
Very Good
Posted on Oct 22, 2023
The hotel is clean, the hotel staff is friendly, the breakfast is delicious, and it is convenient to eat, drink and have fun nearby. There is also billiards opposite. If you like singing, there is Diamond Karaoke nearby to sing, and the coffee shop is good.
Original TextTranslated by Google
Response from Property: Welcome to Muong Thanh Grand Lao Cai Hotel ! Thank you for booking a room at Muong Thanh Grand Lao Cai Hotel and taking the time to write a review about your experience after staying at our hotel. We are extremely grateful to receive your comments so that the hotel can increasingly improve service quality and serve better. Thank you for your past, present and future stays at Muong Thanh Grand Lao Cai Hotel. We hope to welcome you again in the near future. Best regards, Dang Xuan Trung (Mr.)
Guest User
Deluxe Twin Room
Stayed in Jan 2024
Family
98 review
5.0/5
Outstanding
Posted on Mar 12, 2024
The hotel is very nice. The room is very clean and the bed is very comfortable. We are a family of three with a baby. It is very quiet at night, especially the room service. The front desk has arranged the room.
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Response from Property: Dear sir/madam, Good afternoon from Muong Thanh Grand Lao Cai! Thank you very much for your review. We are very delighted that you had a great time at our hotel. At Muong Thanh, we aim to deliver a "Home away from home" experience for our guests with an unparalleled level of personalized services. Your review will motivate our staff to try harder to provide the best service for our customers. Thank you once again for visiting us and we look forward to welcoming you back soon. With best regards, Dang Xuan Trung (Mr.) General Manager
楊世明阿明
Deluxe Twin Room
Stayed in May 2023
Travel with friends
2 review
4.0/5
Very Good
Posted on Jun 6, 2023
The hotel is beautiful. The buffetis delicious.There is a swimming pool.The room is very big.It’s a pity that the air conditioning is not cool.The view outside the window is beautiful
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6/20
Response from Property: Thank you for booking a room at Muong Thanh Grand Lao Cai Hotel and for taking the time to write a review about your experience after staying at our hotel. We are extremely grateful to receive your comments so that the hotel can improve more and more in terms of service quality and better serve the guests who have been, are and will stay at the Muong Thanh Grand Lao Cai Hotel. We hope to welcome you again in the not too distant future. Best regards, Dang Xuan Trung (Mr.)
Guest User
Deluxe Twin Room
Stayed in Nov 2023
Travel with friends
23 review
4.0/5
Very Good
Posted on Jan 2, 2024
The room has no window and is adjacent to the exercise room. There were people running early in the morning, which made a lot of noise and there was no hot water for bathing.
Original TextTranslated by Google
Response from Property: Welcome to Muong Thanh Grand Lao Cai Hotel ! Thank you for booking a room at Muong Thanh Grand Lao Cai Hotel and taking the time to write a review about your experience after staying at our hotel. We are extremely grateful to receive your comments so that the hotel can increasingly improve service quality and serve better. Thank you for your past, present and future stays at Muong Thanh Grand Lao Cai Hotel. We hope to welcome you again in the near future. Best regards, Dang Xuan Trung (Mr.)
Guest User
Deluxe Twin Room
Stayed in Mar 2024
Solo travelers
4 review
5.0/5
Outstanding
Posted on May 6, 2024
A very good hotel with good texture, comfortable and considerate.
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Response from Property: Dear Sir, Warmest greetings from Muong Thanh Grand Lao Cai Hotel! The hotel would like to thank you for taking the time to share your feelings about your stay at the hotel. We are very pleased to read positive feedback from you about the location, service quality, enthusiastic and attentive staff, and cheap room rates. This is our motivation in our journey to provide provide customer service. Once again thank you for sharing your feelings and we hope to continue to receive your support in the near future. Best regards! Mr. Dang Xuan Trung Hotel manager
Huitongshangmao
Deluxe King Room
Stayed in Mar 2024
Business travelers
17 review
5.0/5
Outstanding
Posted on Apr 7, 2024
The breakfast should be more Chinese, it would be more perfect
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Response from Property: Dear Mr/Ms. Huguette Couture,Warmest greetings from Muong Thanh Grand Lao Cai Hotel!The hotel would like to thank you for taking the time to share your feelings about your stay at the hotel.We are very pleased to read positive feedback from you about the location, service quality, enthusiastic and attentive staff, and cheap room rates. This is our motivation in our journey to provide provide customer service.Once again thank you for sharing your feelings and we hope to continue to receive your support in the near future.Best regards!Mr. Dang Xuan TrungHotel manager