ATOUR Hotel,Zhangye Road Pedestrian Street,Xiguan,Lanzhou

ATOUR Hotel,Zhangye Road Pedestrian Street,Xiguan,Lanzhou Reviews

ATOUR Hotel,Zhangye Road Pedestrian Street,Xiguan,Lanzhou

Floor16-19, Jinda Commercial Building, No.11linxia Road, Chengguan District, Lanzhou, Gansu, ChinaView Hotel Details
ATOUR Hotel,Zhangye Road Pedestrian Street,Xiguan,Lanzhou
ATOUR Hotel,Zhangye Road Pedestrian Street,Xiguan,LanzhouATOUR Hotel,Zhangye Road Pedestrian Street,Xiguan,LanzhouATOUR Hotel,Zhangye Road Pedestrian Street,Xiguan,Lanzhou
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ATOUR Hotel,Zhangye Road Pedestrian Street,Xiguan,Lanzhou Guest Reviews

9.5/10
Outstanding
1925 review
Verified reviews
Location9.4
Amenities9.4
Service9.6
Cleanliness9.6
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All reviews(1925)
Positive reviews(1892)
Reviews with photos/video(220)
Easy to get around(222)
Friendly front desk staff(176)
Delicious breakfast(154)
Convenient for shopping(140)
Close to metro(87)
Perfect for business trips(46)
Nice shower(29)
Negative reviews(33)
Guest User
Elegant Double Room
Stayed in Mar 2025
Couples
15 review
8.5/10
Very Good
Posted on Apr 19, 2025
The location of the hotel entrance was a bit challenging. The view of pedestrian street from hotel room is great. Location is good.
Response from Property: Hello dear friend! Thank you very much for the comments, for your questions, Duoer has feedback, you can contact the front desk at any time if you have any questions during your stay, next time you come, we will be full of firepower, so that your experience is directly "gods", full praise beckoning to us! Thank you again, and I wish you a good ride on a rocket!
Guest User
Elegant Double Room
Stayed in Mar 2025
Solo travelers
5 review
10.0/10
Outstanding
Posted on Apr 16, 2025
The staff were great and helped me resolve the noise issue I experienced in my room. They also provided complimentary laundry service and evening snacks.
Response from Property: Dear friends hello! Thank you very much for your confirmation of Duoer, time flies, years shallow. You left a variety of marks in Duoer, only a good memory and an approved comment can be lasting! How nice to meet you in this beautiful city of Lanzhou! Duoer's partners are particularly honored to serve you! We will use the most intimate and thoughtful service for every guest's feelings, so that warmth is everywhere!
Desperately Seeking Adventure
Elegant Double Room
Stayed in Mar 2025
Solo travelers
35 review
10.0/10
Outstanding
Posted on Apr 7, 2025
Great hotel in a great location but had a phone call from the hotel 4 hours after I had checked out asking whether I had left the room. Understand they don’t have many foreign guests but the call was handled terribly.
Response from Property: While serving you, your recognition has given us the greatest ‘fuel’—inspiring us to keep delivering even better service with passion. We called because our housekeeping team found two packs of snacks left in your room during cleaning. It’s our hope that Atour can always be your trusted travel companion. We look forward to welcoming you back soon!
ZhangAllen
Elegant Double Room
Stayed in Apr 2024
Solo travelers
43 review
10.0/10
Outstanding
Posted on May 21, 2024
Location is super convenient. Friendly staff and large clean room.
Response from Property: 親愛的朵友您好！非常感謝您對朵兒的肯定，時光匆匆，歲月淺淺。您在朵兒留下的印記種種，唯有一段美好的回憶和一句認可的點評能恆久留存！在這美麗的蘭州城內，遇見您，真好！朵兒的夥伴們特別榮幸能夠為您服務！我們會把最貼心周到的服務用在每一位賓客的感受上，讓温馨無處不在！
Coop84
Elegant Double Room
Stayed in Jun 2023
Solo travelers
53 review
10.0/10
Outstanding
Posted on Jul 25, 2023
Friendly service, great breakfast, lovely room. Comfortable sleep. Nice items in the lobby area to buy and books to borrow... Would recommend to others.
Response from Property: Thank you for your review, it is our pleasure to be able to entertain you, we wish you a smooth journey and we look forward to your next stay and good luck
Guest User
Superior Double Room
Stayed in May 2023
Couples
5 review
10.0/10
Outstanding
Posted on Jun 16, 2023
Clean and modern. Everyone is helpful and friendly. Convenient to Xiguan metro stop and walkable to the Iron Bridge on the Yellow River.You enter through the parking lot and go to the 19th floor, which can be confusing the first time. Excellent breakfast. Lovely dining room. Laundry,gym, even a library. Highly recommend.
Response from Property: Hello, dear Duoyou! Thank you for your warm comments, as an Atour person, Duoer also wants to accompany you to the ends of the earth, to point out the location of each Atour, to be able to enter your heart is to rely on our attentive service, your satisfaction is only the starting point, surprise and moving is the goal, very lucky to meet you in the vast sea of people, is Duo'er's honor, sorry Duo'er can not accompany you to the ends of the earth, will only silently wait for your return here~
WisePrince Barikpe
Superior Room (2 Beds)
Stayed in Mar 2023
Couples
6 review
10.0/10
Outstanding
Posted on Apr 23, 2023
Had a room the view was too good. Overall the room is very clean and tidy, but lack of mini bar aminities. The layout is good and the space just nice not too big not too small. No international channels but i'm fine with it but the internet is wonderful, We enjoyed our stay. The shower had plenty of hot water and the bed was very comfortable. The AC did work properly. In fact, the temperature was friendly .The hotel is not on the main road, but is on a side street to the right. Can be seen from the sidewalk. There are lots of local restaurants, fruit stands and street food near the hotel. The staff are super friendly although not much English language skills. English/Chinese translation Apps were very helpful and a must.
Response from Property: Thank you for your review, it is our pleasure to be able to entertain you, we wish you a smooth journey and we look forward to your next stay and good luck
Anonymous User
Superior Double Room
Stayed in Aug 2023
Couples
2 review
10.0/10
Outstanding
Posted on Sep 21, 2023
A very nice hotel with friendly staff, clean room, wonderful breakfasts and very good location.
Response from Property: Thank you for your review, it is our pleasure to be able to entertain you, we wish you a smooth journey and we look forward to your next stay and good luck
Guest User
Elegant Double Room
Stayed in Jun 2023
Solo travelers
25 review
8.0/10
Very Good
Posted on Jul 9, 2023
Nice place and good location. Comfortable bed and decent air-conditioning. Staff spoke no English, of course, but check-in went about as smooth as it can in China.
Response from Property: Hello, dear Duoyou! Thank you for your warm comments, as an Atour person, Duoer also wants to accompany you to the ends of the earth, to point out the location of each Atour, to be able to enter your heart is to rely on our attentive service, your satisfaction is only the starting point, surprise and moving is the goal, very lucky to meet you in the vast sea of people, is Duo'er's honor, sorry Duo'er can not accompany you to the ends of the earth, will only silently wait for your return here~
Istvan
Guestroom (Double bed)
Stayed in May 2023
Solo travelers
8 review
10.0/10
Outstanding
Posted on Jun 19, 2023
Very nice hotel. Spacious room, excellent breakfast. Everyone at the reception is very nice and helpful.
Response from Property: Thank you for your review, it is our pleasure to be able to entertain you, we wish you a smooth journey and we look forward to your next stay and good luck
MAHE Francois
Superior Double Room
Stayed in Jul 2023
Family
13 review
8.5/10
Very Good
Posted on Aug 16, 2023
Good location at walking distance to night market and river
Response from Property: Thank you for your review, it is our pleasure to be able to entertain you, we wish you a smooth journey and we look forward to your next stay and good luck
Meander China
Elegant Double Room
Stayed in Jul 2022
Solo travelers
69 review
10.0/10
Outstanding
Posted on Aug 11, 2022
Good size rooms with comfortable beds and fine views of the city and hills.
Response from Property: Thank you for your review, it is our pleasure to be able to entertain you, we wish you a smooth journey and we look forward to your next stay and good luck
Guest User
Superior Double Room
Stayed in May 2024
Travel with friends
4 review
10.0/10
Outstanding
Posted on Jun 10, 2024
The location is good. There is a subway station downstairs. The service is very friendly and very hygienic. The Zhongshan Bridge attraction is just a few steps away. There are many delicious food downstairs. Recommended!
Original TextTranslated by Google
Response from Property: Hello, dear friends! Thank you very much for your affirmation of Duoer. Time flies and years pass by. There are various marks you left on Duoer, but only a good memory and a recognized comment can last forever! It’s great to meet you in this beautiful city of Lanzhou! Duoer's partners are particularly honored to serve you! We will use the most considerate and thoughtful services to satisfy every guest, making warmth everywhere!
Feidian
Superior Double Room
Stayed in Apr 2024
Travel with friends
14 review
10.0/10
Outstanding
Posted on May 31, 2024
The hotel is in a good location, just a few hundred meters away from the Yellow River Iron Bridge. There are all kinds of food around, just opposite the Zhangye Road Pedestrian Street. The Hu's buns are delicious, and the snack atmosphere in Dazhong Alley is particularly good. The hotel is clean and hygienic. Next time I’ll choose Atour’s chain
Original TextTranslated by Google
Response from Property: Hello, dear friends! Thank you very much for your affirmation of Duoer. Time flies and years pass by. There are various marks you left on Duoer, but only a good memory and a recognized comment can last forever! It’s great to meet you in this beautiful city of Lanzhou! Duoer's partners are particularly honored to serve you! We will use the most considerate and thoughtful services to satisfy every guest, making warmth everywhere!
Zhuge
Guestroom (2 beds)
Stayed in Apr 2024
Family
1 review
10.0/10
Outstanding
Posted on May 26, 2024
The service attitude is excellent. I contacted you one day in advance to inform them about the decoration downstairs. I also asked enthusiastically about the check-in time. My child fell asleep when I was supposed to check out at 14 o'clock.
Original TextTranslated by Google
Response from Property: Hello, dear friends! Thank you very much for your affirmation of Duoer. Time flies and years pass by. There are various marks you left on Duoer, but only a good memory and a recognized comment can last forever! It’s great to meet you in this beautiful city of Lanzhou! Duoer's partners are particularly honored to serve you! We will use the most considerate and thoughtful services to satisfy every guest, making warmth everywhere!