CHEERMAY Hotels (Phoenix Ancient City Hongqiao Viewing Store) Reviews
CHEERMAY Hotels (Phoenix Ancient City Hongqiao Viewing Store)
No.39 Jiangbei East Road, Tuojiang Town, Fenghuang, Hunan, ChinaView Hotel Details
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CHEERMAY Hotels (Phoenix Ancient City Hongqiao Viewing Store) Guest Reviews
4.8/5
Excellent
1097 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.7
Amenities4.7
Service4.9
Cleanliness4.7
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All reviews(1097)
Positive reviews(1013)
Reviews with photos/video(313)
Clean and tidy(26)
Awesome rooms(26)
Convenient parking(17)
Great location(17)
Convenient location(17)
Awesome stay(16)
Friendly front desk staff(13)
Negative reviews(84)
Donglaidongwang0801
Guestroom - with View (2 beds)
Stayed in Dec 2024
Family
143 review
5.0/5
Outstanding
Posted on Feb 1, 2025
The service attitude is super good. The location is very good. It is very convenient for self-driving tours. It is only 200 meters away from Hongqiao. The night view of the room is great
Original TextTranslated by Google
Response from Property: Dear guests, thank you very much for your praise for our hotel. We will be very grateful for your recognition of Xiaoman. Knowledge is the shadow of diligence, and sweat is the mirror of diligence. Xiaoman reminds herself all the time that every guest can feel the warmth and comfort of returning to another home. I hope you will spend a wonderful time here. Xiaoman will continue Try your best to do better and better! We look forward to your visit again and will continue to work hard to live up to your praise. Thank you again for your affirmation of the hotel. We look forward to visiting you again and wish you a pleasant journey!
Guest User
Guestroom (2 beds)
Stayed in Dec 2024
Family
2 review
1.3/5
Posted on Jan 29, 2025
The sanitation is not good, the space is small, the wind blows in through the window all night, and the heating does not work
Overall, it's not worth 200 yuan. The most important thing is that the hygiene is really bad.
Original TextTranslated by Google
Response from Property: Dear guests, thank you for your review of the hotel! We sincerely regret your experience during your stay at our hotel. The price issue you mentioned is not that the hotel’s prices are high but that the market prices are like this. As for hygiene, we will ask the housekeeping supervisor to strengthen supervision and training. Your valuable opinions are very important to us. We will inform the relevant departments of your opinions to improve the quality of our service. If you come here next time, I hope you can book this hotel again and give us a chance to apologize. Looking forward to seeing you again!
Guest User
Guestroom - with View (Double bed)
Stayed in Dec 2024
Family
2 review
5.0/5
Outstanding
Posted on Jan 29, 2025
The next day, I booked a river view room, watched the evening party and the river view, and received dumplings
Original TextTranslated by Google
Response from Property: Dear guest, thank you very much for your favorable comments about our hotel. We will continue to work hard to live up to your favorable comments. Thank you again for your affirmation of the hotel. We look forward to visiting again and wish you a pleasant journey!
Anonymous User
Guestroom - with View (2 beds)
Stayed in Dec 2024
Couples
18 review
4.6/5
Great
Posted on Feb 2, 2025
The hotel is very close to the entrance of Fenghuang Ancient Town. You can reach the scenic spot after walking downstairs for about 200 meters. The viewing room can see part of the scenery of Fenghuang Ancient Town. There are more than a dozen parking spaces in front of the hotel. The service attitude of the service staff is very good and the hotel is clean. The condition is general.
Original TextTranslated by Google
Response from Property: Dear guests, thank you very much for your praise for our hotel. We will be very grateful for your recognition of Xiaoman. Knowledge is the shadow of diligence, and sweat is the mirror of diligence. Xiaoman reminds herself all the time that every guest can feel the warmth and comfort of returning to another home. I hope you will spend a wonderful time here. Xiaoman will continue Try your best to do better and better! We look forward to your visit again and will continue to work hard to live up to your praise. Thank you again for your affirmation of the hotel. We look forward to visiting you again and wish you a pleasant journey!
Guest User
Quality Simple Select Double Bed Room
Stayed in Dec 2024
Solo travelers
1 review
5.0/5
Outstanding
Posted on Jan 19, 2025
Facilities: The hotel is in a very good location, very close to Hongqiao. The service attitude of the hotel is very good, the room is clean, overall it is very good.
Original TextTranslated by Google
Response from Property: Dear guest, thank you very much for your favorable comments about our hotel. We will continue to work hard to live up to your favorable comments. Thank you again for your affirmation of the hotel. We look forward to visiting again and wish you a pleasant journey!
Guest User
Guestroom (2 beds)
Stayed in Dec 2024
Family
1 review
5.0/5
Outstanding
Posted on Jan 18, 2025
Complete facilities and clean environment. Very satisfied
Original TextTranslated by Google
Response from Property: Thank you very much for your recognition of Xiaoman. Knowledge is the shadow of diligence, and beads of sweat are the mirror of diligence. Xiaoman reminds himself all the time that every guest can feel the warmth and comfort of returning to another home. I hope you will spend a wonderful time here and Xiaoman will continue to do so. Work hard to do better and be more outstanding! Looking forward to your visit again
Guest User
Quality Simple Select Double Bed Room
Stayed in Dec 2024
Other
12 review
5.0/5
Outstanding
Posted on Jan 27, 2025
The room is very clean and parking is very convenient. You can park at the door. The hotel also has free parking. It is recommended for self-driving people to stay here. It is convenient. It is just beside the ancient town. There are two entrances to the ancient town nearby. It takes a short walk to get there. You can see the whole ancient town from the top. The front desk lady is very enthusiastic and sent a map of the ancient town. The route is clear. I will stay here again next time.
Original TextTranslated by Google
Response from Property: Dear guest, thank you very much for your favorable comments about our hotel. We will continue to work hard to live up to your favorable comments. Thank you again for your affirmation of the hotel. We look forward to visiting again and wish you a pleasant journey!
Guest User
Guestroom (2 beds)
Stayed in Dec 2024
Family
1 review
5.0/5
Outstanding
Posted on Jan 19, 2025
The hotel is located in the ancient city area. It takes 1-2 minutes to walk to the night scene area. The location is very good! There is also an observation deck on the top of the building, where you can see a super beautiful panoramic view. The room is comfortable and clean. The service of the lady at the front desk is super good👌🏻. You can navigate to the entrance of the hotel by car. There is a free parking lot🅿️, parking is very convenient. It is very convenient to eat nearby. It is recommended to stay at this hotel when you come to Fenghuang Ancient City!
Original TextTranslated by Google
Response from Property: Dear guest, thank you very much for your favorable comments about our hotel. We will continue to work hard to live up to your favorable comments. Thank you again for your affirmation of the hotel. We look forward to visiting again and wish you a pleasant journey!
Guest User
Guestroom (2 beds)
Stayed in Dec 2024
Family
1 review
5.0/5
Outstanding
Posted on Jan 31, 2025
The hotel has a good location and excellent service! Clean and hygienic, recommended to stay!
Original TextTranslated by Google
Response from Property: Dear guests, thank you very much for your praise for our hotel. We will be very grateful for your recognition of Xiaoman. Knowledge is the shadow of diligence, and sweat is the mirror of diligence. Xiaoman reminds herself all the time that every guest can feel the warmth and comfort of returning to another home. I hope you will spend a wonderful time here. Xiaoman will continue Try your best to do better and better! We look forward to your visit again and will continue to work hard to live up to your praise. Thank you again for your affirmation of the hotel. We look forward to visiting you again and wish you a pleasant journey!
Response from Property: 敬的賓客,非常感謝您對我們酒店的好評,我們會再非常感謝親對小漫的認可,知識是勤奮的影子,汗珠是勤奮的鏡子。小漫時時刻刻都在提醒自己,要讓每一位客官來都能感受的到回到另一個家的温馨,自在,希望您在此度過一段美妙的時光之旅,小漫會繼續努力的做的更好,更出色哦!期待您的再次光臨接再厲不辜負您的好評。再次感謝您對酒店的肯定,期待再次光臨,祝旅途愉快!