Mercure Lanzhou Zhengning Road Hotel Reviews

Response from Property: 承蒙您的認可與喜愛，我們倍感榮幸！能憑藉優越的地理位置，讓您輕鬆感受夜市煙火與市中心的繁華，同時以高效服務和豐富早餐為您的旅程增添便利與美好，實在太值得啦！您的滿意是我們不斷前行的動力，已將您的鼓勵傳遞給接待團隊～期待下次相遇，我們依然為您呈上滿分體驗！

Response from Property: Thank you very much for your support and recognition of the hotel. Everything we do is to bring a different holiday experience to every guest. We are really touched to see your satisfaction and affirmation. We will continue to work hard and be ready for you to come back at any time.

Response from Property: Hello! Thank you for choosing Mercure Hotel. No matter how much advertising there is, it is not as good as word of mouth. We always attach great importance to word-of-mouth publicity and pay more attention to the personal feelings of every guest. As long as you come to the hotel, you are our distinguished guest. We are willing to do our best to make your trip to Lanzhou easy, pleasant and smooth. We look forward to your visit again to experience the different style of Mercure. Wish you all the best.

Response from Property: 謝謝閣下的滿分點評，您的支持與鼓勵，是我們前進的最大動力。美居酒店以不斷的為客人營造温馨舒適的居住 環境而努力，以最高的性價比滿足不同賓客的要求。期待您的再次光臨！

Response from Property: 尊敬的客人： 您好！首先對於您這次不愉快的入住體驗我們深表歉意。關於員工不當行為，這是我們的失職。我們會深刻反思，我們一定會嚴肅處理，我們會立即進行整改，加強對員工的培訓和監督，確保類似的情況不再發生。努力提升服務質量，無論是酒店的整體管理還是員工的素質培養，我們都會全力以赴地改進。 再次向您致歉，希望您能給我們一個彌補的機會，我們期待您下次光臨的時候，能看到我們的積極改變，讓您感受到真正的優質服務

Response from Property: 非常感謝您對我們酒店如此的青睞和喜愛！前進的腳步永不停歇，為了您的信賴，我們將更加堅持不懈，美居酒店永遠屹立於這個城市，等候您的來臨！不見不散哦！祝：笑口常開 ^_^！

Response from Property: 每個城市總會有讓人惦念的理由，每個季節都有我們難捨的景色，每個酒店都有他們甜美而有温馨的回憶，希望美居酒店會是您回憶裏最温馨最獨特的那個！常回美居看看哦！

Response from Property: 您的讚美之詞如同璀璨的星光，照亮了我們前行的道路。感謝您選擇我們酒店，並給予如此高的評價。我們將繼續秉承“以客為尊”的服務理念，為您提供更加卓越的服務品質。期待再次為您服務！

Response from Property: 我們將一如既往地保持對品質的追求，不斷提升服務水平，為每一位像您這樣尊貴的客人打造更加完美的住宿之旅。期待不久的將來再次迎接您的到來！

Response from Property: Thank you for sharing your detailed review. I'm sorry that this stay did not fully meet your expectations. Regarding every valuable suggestion you mentioned, we will share it with the hotel management to find the shortcomings in the details, maintain the good aspects, and improve the shortcomings. We always pursue to create a perfect stay experience for our guests. We believe that you will have a new experience when you next stay, and we sincerely invite you to come again.

Response from Property: 您的評價是我們前進的動力，我們會繼續努力，為您提供更舒適的住宿環境。期待您的下次光臨！

Response from Property: Thank you for your heartfelt recognition of the hotel! The hotel always takes the guest experience as the core. The front desk colleagues' familiar recommendation of local food comes from the hope of presenting you with the authentic Lanzhou flavor; the adherence to the quality of breakfast and the improvement of public facilities are our interpretation of "super value service". The high quality of the staff you mentioned is the result of our long-term practice of professional quality training. Your recognition is the driving force for moving forward. Thank you again for your detailed comments. Every affirmation makes us more determined to pursue quality. If you come to Lanzhou again in the future, all colleagues of the hotel will continue to create a comfortable and warm accommodation experience for you with enthusiasm, and look forward to meeting you again!

Response from Property: Thank you for your detailed praise! We are so happy that you can feel the cleanliness of the lobby and room, the enthusiasm of the front desk staff, and the convenient location~🌼 The fireworks of Zhengning Road and the night view of Zhongshan Bridge are really worth a leisurely visit. We are very happy that we can be a "warm station" on your journey and add convenience to your trip~ Your recognition is our motivation to move forward! Looking forward to meeting you next time, I hope you can enjoy the same comfort and beauty every time you stay~😊

Response from Property: Thank you for your favor, I am very happy! Your recognition of just a few words is the greatest compliment to us. It is our original intention to provide the best service and hygiene, and every effort is to make you feel at ease. I look forward to meeting you next time and continue to present you with a super "clean" stay experience!