Unlike basic averaging, our rating system applies weighted calculations. We value verified reviews and newer guest experiences more strongly—so every rating reflects real, up-to-date stays.
Verified reviews
Location9.3
Amenities8.8
Service8.9
Cleanliness9.0
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All reviews(1165)
Positive reviews(1118)
Reviews with photos/video(571)
Nice sea view(213)
Delicious breakfast(140)
Great swimming pool(139)
Perfect for kids(128)
Close to beach(111)
Children's pool available(22)
Delicious buffet(15)
Negative reviews(47)
Ridzwan Mahmud
Island View Family Room
Stayed in Jun 2025
Family
1 review
10/10
Outstanding
Posted on Jul 30, 2025
We had a wonderful stay! The service was warm and professional, and the amenities were clean and well-maintained. The overall atmosphere was peaceful—perfect for couples looking to relax and unwind. Highly recommended!
6/8
Guest User
Lakefront King
Stayed in Jun 2025
Solo traveler
2 review
10/10
Outstanding
Posted on Jul 8, 2025
Love the resort!! The best breakfast i have ever hadd. Location is strategic, walking distance to chenang. Hospitality is the best. Thanks for giving me a great experience.
chewalice
Island View King
Stayed in May 2025
Traveling with friends
2 review
5.5/10
Posted on Jul 2, 2025
Very disappointed for a 5 star hotels that nvr provide facial cotton pads and the staff didnt even provide any other solutions, i believe that the money we paid should include all the BASIC NECESSITIES. Please explore other hotels nearby with cheaper price and maybe would also have facial cotton pads. And the check-in time they took also superrrrrrrrrr long. Nvr again.
JC 8 8
Lakefront King
Stayed in May 2025
Family
40 review
8.0/10
Very Good
Posted on Jul 11, 2025
Good for family and kids. Swimming pools are nice and kid friendly. They also have facilities specially for kids. Location is convenient.
Guest User
Island View Family Room
Stayed in May 2025
Traveling with friends
1 review
10/10
Outstanding
Posted on Jun 11, 2025
To be honest I will never get like this service ever, everything is amazing here
Thank you so much
wynaut87
Lakefront Twin
Stayed in May 2025
Family
11 review
9.0/10
Great
Posted on Jun 7, 2025
It's supposed to be a five star hotel... I would say 4 max. From afar the public areas like the pools and bungalows and gardens are stunning and premium. However the room itself needs a bit of upgrade like the shower system for example (old, rusty and not that clean, the water tap is built incorrectly which made the water leak on the counter then on the floor). The staff however is very professional and friendly.
Misskayyy
Garden Terrace Twin
Stayed in May 2025
Solo traveler
13 review
10/10
Outstanding
Posted on Jul 27, 2025
I stayed at Pelangi for my birthday and had an amazing experience. The resort is absolutely stunning, with elegant interiors and breathtaking views. The staff surprised me with a birthday cake and took such great care of me. As a solo traveler, I felt completely safe and relaxed. The service, food, and atmosphere were all top-notch. I would definitely come back again! 🌟✨
6/8
Guest User
Pool Terrace Twin
Stayed in Apr 2025
Couple
13 review
6.5/10
Posted on May 6, 2025
I had a really disappointing experience at your hotel, and I feel compelled to share my grievances regarding the front desk service.
Firstly, I needed a razor, which should have been a simple request. However, when I called the front desk, they just hung up on me. I had to make three calls and was eventually transferred to housekeeping before the razor was delivered. It was incredibly frustrating.
Later, I asked the front desk to collect the room service tray from our balcony because we have a lot of small animals, and I was concerned about them getting into the food. The front desk promised to take care of it but never showed up. The next morning, I called four times, and each time the front desk staff assured me that someone would come, but no one ever did. As a result, the birds got into the food and made a mess all over the balcony.
To make matters worse, the water in the shower was dirty and yellow. When the room was cleaned, they forgot to replace one of the bath towels and didn't put out any slippers. To top it all off, the bed sheets were changed twice, but both times they were dirty. It was really disappointing and unacceptable. I expected a much higher level of service from your hotel.
Azli Borhan
Island View King
Stayed in Apr 2025
Family
2 review
10/10
Outstanding
Posted on Jul 14, 2025
We had so much fun here! In fact, one of the best stay we ever had! Worth every penny!
Guest User
Lakefront King
Stayed in Feb 2025
Couple
2 review
10/10
Outstanding
Posted on Mar 28, 2025
Everything was excellent! But the sea is not for sweening. Вecause of plancton. I recommend to choose other beach.
Response from Property: Dear Guest UserThank you for sharing your feedback with us. We are delighted to hear that you enjoyed your stay with us. Looking forward in welcoming you back to Pelangi.Kind regardsPraba
Niallt
Garden Terrace King
Stayed in Apr 2025
Couple
13 review
10/10
Outstanding
Posted on May 10, 2025
Great hotel lovely clean good location would definitely go back
Response from Property: Dear NialitThank you for sharing your feedback with us. We are delighted to hear that you enjoyed your stay with us. We look forward in welcoming you again to Pelangi.Kind regardsPraba
Sallytong
Garden Terrace Twin
Stayed in Feb 2025
Family
5 review
9.5/10
Amazing
Posted on Mar 23, 2025
Great place to stay with family and good service from the Pelangi staff. Highly recommended.
Response from Property: Dear Sallytong Thank you for sharing your feedback with us. We are happy to hear that you enjoyed your stay with us. We look forward in welcoming you back to Pelangi. Kind regards Praba
Guest User
Pool Terrace King
Stayed in Apr 2025
Family
1 review
8.5/10
Very Good
Posted on Jun 4, 2025
Great stay. Love the size of the roooms.
Anonymous User
Garden Family Room
Stayed in Jan 2025
Family
17 review
9.0/10
Great
Posted on Feb 25, 2025
Excellent stay at Pelangi beach resort, newly refurbished family room and new horizon pool..only downside was the beach not as before due to erosion.
Response from Property: Dear Anonymous UserThank you for sharing your feedback with us. We are delighted to hear that you enjoyed your stay with us. Looking forward in welcoming you back to Pelangi.Kind regardsPraba
Kanneganti Abhiram
Island View Family Room
Stayed in Jan 2025
Family
6 review
8.5/10
Very Good
Posted on Feb 18, 2025
Great proximity to the airport. Amazing infinity pool, newly renovated compared to the rest of the facility. Kids pool is tastefully done and not gaudy. Somehow they managed to make it aesthetic and to add to the overall vibe which is rare. Pelangi Grill is a pretty good restaurant. Breakfast was really good and dinner service was good as well. Service staff are very attentive. Kiki animal farm was a little underwhelming but the club was quite well stocked with toys. The facility, overall, is showing its age but I personally find the building choice as kampung style charming. The rooms are refurbished more recently but some aspects like grimy and small windows does let down the fact that the rooms should otherwise have a great view. Great resort, overall, and would come again.
Response from Property: Dear Kanneganti AbhiramThank you for sharing your feedback with us. We are happy to hear that you enjoyed your stay with us. We look forward in welcoming you back to Pelangi. Kind regards Praba