Taruyacho 381, Shimogyo Ward, Kyoto City, Kyoto Prefecture, 600-8264, JapanView Hotel Details
Check available rooms for your travel dates
We Price Match
1 night
M’s Hotel Kyoto Station Taruya Guest Reviews
4.2/5
Very Good
76 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.2
Amenities4.2
Service4.1
Cleanliness4.5
Filter by:
Sort by:
All reviews(76)
Positive reviews(70)
Reviews with photos/video(13)
Clean and tidy(25)
Awesome rooms(17)
Awesome stay(12)
Quiet & comfortable(9)
Convenient location(9)
Awesome amenities(8)
Great location(5)
Negative reviews(6)
Seng Chean
Double Room
Stayed in Nov 2024
Couples
13 review
4.5/5
Great
Posted on Jan 1, 2025
Very easy checking in, room is bit small but enough for us with luggage. Can stored luggage at the lobby for free after checking out, save money. Location is little bit far from Kyoto station but walking distance.
Response from Property: Dear GuestThank you for your kind review. We’re glad to hear that the check-in process was easy and that the room, though small, was sufficient for your needs. We’re also happy that the luggage storage at the lobby was convenient for you.While the location may be a little further from Kyoto Station, we’re pleased that it was still within walking distance. We hope to welcome you again on your next visit to Kyoto.Front Desk
Guest User
Twin Room with Extra Bed
Stayed in Sep 2024
Travel with friends
1 review
5.0/5
Outstanding
Posted on Oct 21, 2024
A great hotel, with a great bathroom and location. It is very spacious, which is not always found in Japan. Everything is very clean and modern, starting from the hall and corridor and ending with the room itself. It is very convenient that the hotel itself has a laundry room with 24-hour access.
Response from Property: Dear Guest,Thank you for your wonderful review. We are delighted to hear that you enjoyed the spacious room, clean and modern facilities, and the convenience of our 24-hour laundry room. Your feedback means a lot to us, and we hope to welcome you back for another great stay!エムズホテル 京都駅TARUYAFront Desk
Ezme_jet
Double Room
Stayed in Aug 2024
Solo travelers
4 review
5.0/5
Outstanding
Posted on Nov 9, 2024
It’s nice coz it has free ice cream before checking in. And room is nice and clean. Highly recommended
Response from Property: Dear Guest,Thank you for your review. We are thrilled to hear that you enjoyed the free ice cream and found the room clean and comfortable. Your recommendation means a lot to us. We hope to welcome you back for another great stay!エムズホテル 京都駅TARUYAFront Desk
Benedict
Double Room
Stayed in Jan 2024
Couples
1 review
4.2/5
Very Good
Posted on Mar 8, 2024
Quite a walk from Kyoto station, 15 minutes. You can take a bus but luggage is not recommended on buses. Counter is generally empty but there’s a phone to ring them. Room size is ok
Response from Property: Dear GuestThank you for sharing your feedback! We're happy to hear that the room size was satisfactory. We understand that the 15-minute walk from Kyoto Station may be a bit far, and we appreciate your advice regarding the bus service. We're also sorry for the staff not being present at the counter, but we're glad the phone system was helpful for reaching out. We hope to welcome you back soon!Best regards,M's Hotel Kyoto Station TARUYAFront Desk
_TI***p
Double Room
Stayed in Nov 2023
Solo travelers
23 review
5.0/5
Outstanding
Posted on Dec 8, 2023
Check-in is self service, but it is very easy. There are friendly staff to help if you don’t know how to do it.
Response from Property: Dear GuestThank you for your feedback! We're glad to hear that you found our self-check-in process easy and that our staff was helpful. We strive to make the check-in experience as smooth as possible for our guests. We look forward to welcoming you again!Best regards,M's Hotel Kyoto Station TARUYAFront Desk
Greg Garry
Double Room
Stayed in May 2024
Couples
6 review
5.0/5
Outstanding
Posted on Jul 15, 2024
Amazing place to retreat to after a long day walking around Kyoto
Response from Property: Dear GuestThank you for your wonderful review! We're so happy to hear that our hotel was a great place for you to relax after a long day exploring Kyoto. We hope to welcome you back soon for another restful stay!Best regards,M's Hotel Kyoto Station TARUYAFront Desk
Guest User
Double Room
Stayed in Dec 2023
Couples
18 review
5.0/5
Outstanding
Posted on Jan 5, 2024
The hotel has lots of bus that were convenient, allowing us to travel to most tourist locations. Hotel interior was clean and spacious too.
Response from Property: Dear GuestThank you for your wonderful review! We're glad to hear that the bus services were convenient and that the hotel interior met your expectations. We hope you had a pleasant stay, and we look forward to welcoming you again!Best regards,M's Hotel Kyoto Station TARUYAFront Desk
Jayasaki
Double Room
Stayed in Nov 2023
Couples
122 review
4.0/5
Very Good
Posted on Dec 7, 2023
Check in 4 pm and check out 10 am hotel. It located in a quiet residential neighborhood. 15 minutes walk to Kyoto Station. It's convince for public transportation and bike rental.
Response from Property: Dear GuestThank you for your review! We're glad to hear that you found our location convenient for public transportation and bike rentals. While the walk to Kyoto Station is about 15 minutes, we strive to provide a peaceful and comfortable environment in a quiet neighborhood. We hope to welcome you again in the future!Best regards,M's Hotel Kyoto Station TARUYAFront Desk
Guest User
Superior Twin Room
Stayed in Aug 2023
Family
1 review
4.7/5
Amazing
Posted on Sep 13, 2023
Good location and value for our purpose. We took a moment to check in since we weren’t familiar with their system but after all it went all ok.
Response from Property: Dear GuestThank you for your feedback. We are glad to hear that you found our location convenient and that the overall value met your needs. We understand that our check-in system may have been a bit unfamiliar, but we're happy it worked out in the end. If you need any further assistance in the future, please feel free to reach out. We hope to welcome you back soon!Best regards,M's Hotel Kyoto Station TARUYAFront Desk
adi4171
Double Room
Stayed in Jun 2022
Travel with friends
9 review
4.7/5
Amazing
Posted on Aug 1, 2022
The location is good enough, close enough to the Kyoto station
Response from Property: Dear GuestThank you for your feedback! We're glad to hear that you found the location convenient, with easy access to Kyoto Station. We aim to provide comfortable accommodations in a central area for our guests' convenience.We hope to welcome you again in the future!M's Hotel Kyoto Station TARUYAFront Desk
Guest User
Twin Room
Stayed in Jul 2024
Travel with friends
2 review
5.0/5
Outstanding
Posted on Aug 15, 2024
very nice
Response from Property: Dear GuestThank you for your kind review! We're so glad to hear that you had a nice stay with us. We hope to welcome you again soon!Best regards,M's Hotel Kyoto Station TARUYAFront Desk
Anonymous User
Double Room
Stayed in Oct 2022
Couples
7 review
4.0/5
Very Good
Posted on Nov 10, 2022
Not far from Kyoto Station (15 minutes of walk). Before me was a lady that had a question about the city and Fushimi Inari Taisha, but lady at the counter told her she's not from here and she didn't even try to help the guest. Room was clean and thankfully I could open the window because it was too hot and air-conditioning system was unable to blow cold wind. I think curtains had a little bit of cigarette smoke smell. I'm not sure if there was shampoo in a "shampoo" bottle, because it smelled exactly like a body soap and my hair next day seemed greasy...
Response from Property: Dear GuestThank you for your feedback. We are glad to hear that you found the room clean and were able to open the window for some fresh air. We sincerely apologize for the lack of assistance you received from the staff and the discomfort you experienced with the air conditioning and room smell. We will certainly address these issues to improve our service and ensure a more pleasant experience for future guests.We hope to have the opportunity to welcome you again in the future.Best regards,M's Hotel Kyoto Station TARUYAFront Desk
Anonymous User
Double Room
Stayed in Nov 2022
Couples
25 review
3.0/5
Posted on Dec 22, 2022
There is no daily cleaning service, but the price is really cheap, ao it is acceptable
Response from Property: Dear GuestThank you for your feedback! We appreciate your understanding regarding the lack of daily cleaning service. We’re glad to hear that the affordable price made your stay more enjoyable. We hope to welcome you again in the future!Best regards,M's Hotel Kyoto Station TARUYAFront Desk
Ider
Double Room
Stayed in Aug 2022
Solo travelers
20 review
4.2/5
Very Good
Posted on Sep 6, 2022
This hotel was 10+ mins walk from the Kyoto Station. The room was pretty spacious for Japan standard. Bed was comfortable, bathroom also was slightly bigger than many hotels.
Response from Property: Dear GuestThank you for your feedback. We're glad to hear that you found the room spacious and comfortable. We strive to provide a pleasant stay for our guests, and we hope to welcome you back to our hotel in the future.M's Hotel Kyoto Station TARUYAFront Desk
Guest User
Double Room
Stayed in Nov 2022
Couples
4 review
4.2/5
Very Good
Posted on Dec 15, 2022
Clean
Comfort
Response from Property: Dear GuestThank you for your kind feedback! We are glad to hear that you found the hotel clean and comfortable. We look forward to welcoming you again in the future.Best regards,M's Hotel Kyoto Station TARUYAFront Desk