Mitsui Garden Hotel Kyoto Station Reviews

Response from Property: Thank you very much for staying at Mitsui Garden Hotel Kyoto Station.We would also like to thank you for taking time out of your busy schedule to write a review of our hotel.We are delighted to hear your compliments about our staff and location.As you are aware, our hotel is in a great location for visiting tourist places of interest, with easy access to public transport such as city buses, trains and subways. There is also a huge tourist information centre at Kyoto Station, so you can easily find your way to your destination.Andmore, we are very pleased to hear your compliments about our staff. All of our staff are committed to providing high quality hospitality to ensure that our guests have a pleasant stay.We will continue to listen carefully to the feedback we receive from our guests and strive to improve our service level in all aspects to support a more comfortable stay. We look forward to welcoming you back next time. Front desk manager

Response from Property: Thank you very much for having stayed at Mitsui Garden Hotel Kyoto station and taking your time to write a wonderful comment.　We are pleased to hear your compliment to our hotel breakfast. In our restaurant "Saki" we prepared healthy Japanese buffet with a focus on Japanese cuisine prepared with Kyoto's signature ingredients. We make it with the hope that eating healthy food from the morning can energize our guests who are on vacation or on their business and wish them a wonderful day.As you are aware, our hotel is at an ideal location for visiting any tourist attraction, with easy access to public transportation such as city buses, trains, and subways. Kyoto Station also has a huge tourist information center, so you can quickly find your way to your destination.Thank you again for taking your time to leave a kind comment. It is always wonderful to find out our guests had a great time in Kyoto station. We look forward to welcoming you back in the near future.Mitsui Garden Hotel Kyoto Sataion Front Office Manager

Response from Property: Thank you very much for your kind review.We are truly delighted to hear that you enjoyed your stay and that our location, service, and comfort met your expectations. Being conveniently situated near Kyoto Station, we aim to provide a seamless experience for our guests, whether traveling for leisure or business. It brings us great joy to know that you found our service excellent and your stay comfortable.Your warm words are deeply appreciated, and we sincerely hope to welcome you again in the future.Front Office Manager

Response from Property: Thank you very much for having stayed at Mitsui Garden Hotel Kyoto Station and for your wonderful review. We are truly honored to hear that we could meet your expectations and become the best hotel you have experienced in Japan. Your kind words mean so much to our entire team.We are delighted that you enjoyed your stay in our special concept room. As you mentioned, this is one of only two unique rooms in our hotel, designed with a charming and cute atmosphere featuring a pink traditional Kyoto`s Chirimen Pattern. We are proud to offer a space where you can experience this cultural touch in a modern and relaxing setting.It is also wonderful to know that you found our facilities convenient and helpful. We strive to support our guests’ comfort with facilities such as a smoking area, vending machines, and reliable luggage storage service. We are glad these features added to the ease and enjoyment of your stay.Lastly, we are very pleased to hear that you found the beds comfortable. A good night’s rest is essential, and we’re happy we could provide that for you.Thank you once again for your kind recommendation. We hope to have the pleasure of welcoming you back on your next visit to Kyoto.Mitsui Garden Hotel Kyoto StationFront Office Manager

Response from Property: Thank you very much for choosing to stay with us and we truly appreciate for taking the time to share your feedback of your recent stay at Mitsui Garden Hotel Kyoto Station.We are also truly delighted to learn that you are satisfied with our staff's services. We are continuing to refine our services and skills. Your compliment encourages our high motivation to seeking best services.We certainly hope that your time at Mitsui Garden Hotel Kyoto Station was a memorable one and look forward to welcoming you back in the future.Front Office Manager

Response from Property: Thank you very much for having stayed at Mitsui Garden Hotel Kyoto Station and taking the time to share your valuable comment with us. We are so pleased to read your review that you fully enjoyed your stay with us.We are honored to be able to receive word of praise for our staff services. It is our greatest honor. We are greatly encouraged by every heart-warming word of appreciation we receive from our guests. To create a memorable hotel for our guests, we will continue to make every effort.We hope you will visit us again when you come back to Kyoto station.Front Office Manager

Response from Property: Thank you very much for having stayed at Mitsui Garden Hotel Kyoto Station and taking the time to provide us valuable feedback for your stay.We are very pleased to hear your compliments about the cleanliness of our rooms and the service of our staff.The guest lounge on the basement floor is open and available from 12:00 noon.Unfortunately we do not have a large bathroom, but thank you for your valuable feedback.Let me stress once again, we greatly appreciated you taking the time to write about your experience with us and we hope that you will provide us with an opportunity to be able to welcome you back to Mitsui Garden Hotel Kyoto Station in future.Front Office Manager

Response from Property: Thank you for staying at Mitsui Garden Hotel Kyoto Station.We are very pleased to hear that you are satisfied with our rooms.We are very happy to hear that you are satisfied with our rooms and we will continue to provide services that will make your stay more comfortable from the viewpoint of our guests.We look forward to serving you again at the Mitsui Garden Hotel Kyoto Station when you visit Kyoto again.We are looking forward to serving you again.Mitsui Garden Hotel Kyoto StationFront Office Manager

Response from Property: Thank you for choosing Mitsui Garden Hotel Kyoto Station for your recent stay and for taking the time to share your experience with us.We sincerely apologize for the inconvenience caused by the water issue at your initial hotel. We are pleased to know that despite this issue, you were satisfied with your stay at Mitsui Garden Hotel Kyouto Station. It is wonderful to hear that our convenient location, amenities, and room size met your expectations.As you may know, our hotel is just a few minutes' walk from Kyoto Station, making it a convenient choice for travelers. Its ideal location also provides easy access to many tourist attractions, as well as public transportation options such as city buses, trains, and subways. Additionally, Kyoto Station has a large tourist information center, where you can quickly find directions and recommendations for your travels.We are delighted to hear that you were satisfied with the guest room. In our hotel, we offer spacious rooms of 20 square meters or more, where you can relax comfortably. The rooms are designed with a Japanese atmosphere in mind, creating a calm and quiet space, as we strive to provide a comfortable and well-maintained environment for all our guests. The guest room is provided with amenities to enhance your stay.We are also glad to hear that our coin laundry facilities added to your convenience during your stay. For your information, we have two coin laundry rooms available for our guests.We look forward to welcoming you back on your next visit to Kyoto. Thank you once again for your kind words..Mitsui Garden Hotel Kyoto StationFront Office Manager

Response from Property: Thank you very much for choosing Mitsui Garden Hotel Kyoto Station.We would also like to thank you again for taking time out of your busy schedule to write a review of our hotel.We are delighted that you have praised our hotel's location.Our hotel is located next to Kyoto Station and is easily accessible by bus and train, making it an ideal location for leisure and sightseeing.We apologise for the inconvenience caused by the size of the rooms. We have rooms with transparent windows, such as twin and triple rooms. Although the rooms are compact, we hope you will enjoy the design based on the concept of ‘Chanoyu’ (tea ceremony). We will continue to sincerely listen to the opinions of our guests and strive to improve our service level in all aspects to support a more comfortable stay. We sincerely look forward to welcoming you again. Front desk manager

Response from Property: Thank you very much for always staying at Mitsui Garden Hotel Kyoto station and taking your time to write a wonderful comment.We are very pleased to hear that you were satisfied with our room and location.We are delighted to hear that you are satisfied with the guest room. In our hotel, we offer spacious rooms of 20 square meters or more, where you can relax comfortably. The rooms are designed with a Japanese atmosphere in mind, creating a calm and quiet space. And as you are aware, our hotel is at an ideal location for visiting any tourist attraction, with easy access to public transportation such as city buses, trains, and subways. Kyoto Station also has a huge tourist information center, so you can quickly find your way to your destination.We are really happy to know that your second stay was enjoyable. We hope next time you visit Kyoto, we will be able to welcome you again as our guest. It will be our biggest pleasure.Mitsui Garden Hotel Kyoto stationFront Office Manager

Response from Property: Thank you very much for having stayed at Mitsui Garden Hotel Kyoto station and taking your time to write a wonderful comment. Please allow us to write back in English.It is our great pleasure to know that you enjoyed our convenient location in the center of Kyoto City. Our hotel is located near Kyoto Station, which is known as the entrance of Kyoto. If you come from an airport or other place in Japan, you can reach our hotel without getting lost. Moreover, you can easily visit various sightseeing spots with using buses and trains.Thank you for your perfect rating to us and we are very happy to hear that you were impressed with our hotel. We will continue our efforts to provide more comfortable stay. Once again, we appreciate your assessment and we are looking forward to seeing you again in the near future.Front Office Manager

Response from Property: Thank you for staying at Mitsui Garden Hotel Kyoto Station.We are relieved to hear that you were satisfied with your stay.We will continue to make efforts to improve and enhance our services to ensure everyone's comfort.We look forward to welcoming you to Mitsui Garden Hotel Kyoto Station again when you visit Kyoto.Mitsui Garden Hotel Kyoto StationFront Office Manager

Response from Property: Thank you very much for having stayed at Mitsui Garden Hotel Kyoto Station and giving your precious time to write the wonderful comment.We are very pleased to hear that you were satisfied with our room cleanliness, breakfast, and location.We truly appreciate your kind words about the cleanliness of the room. The rooms are designed with a Japanese atmosphere in mind, creating a calm and quiet space, as we strive to provide a comfortable and well-maintained environment for all our guests.We are delighted to hear your kind words about our breakfast. At our restaurant, Saki, we offer a healthy Japanese buffet featuring Kyoto’s signature ingredients, with a focus on well-balanced, nourishing cuisine. We prepare each dish with the hope that a wholesome breakfast will energize our guests for a wonderful day, whether they are traveling for leisure or business.As you mentioned, our hotel is located in a very convenient place, next to Kyoto Station, which is the entrance to Kyoto. You can also enjoy culinary, shopping, and sightseeing with just a few steps from the hotel. From here, you can easily find trains, subways, and buses.We are truly glad to hear your feedback about your stay at our hotel. We hope your stay was memorable and we can see you again at our hotel in the near future.Mitsui Garden Hotel Kyoto StationFront Office Manager