272-6 Shijohorikawa-cho, Shijo-sagaru, Horikawa-dori, Shimogyo Ward, Kyoto City, Kyoto Prefecture, 600-8481, JapanSee Hotel Details
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1 night
Guest Reviews
8.8/10
Very Good
856 review
Unlike basic averaging, our rating system applies weighted calculations. We value verified reviews and newer guest experiences more strongly—so every rating reflects real, up-to-date stays.
Verified reviews
Location8.8
Amenities8.6
Service8.8
Cleanliness9.0
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All reviews(856)
Positive reviews(824)
Reviews with photos/video(268)
Delicious breakfast(88)
Near shopping area(60)
Convenient for shopping(51)
Perfect for business trips(19)
Convenient public transportation(17)
Relaxing hot springs(15)
Tasty coffee(14)
Negative reviews(32)
OlgaSorokina
Double Room
Stayed in Jun 2025
Family
9 review
9.0/10
Great
Posted on Aug 2, 2025
The hotel is located near few bus stops almost in the centre of Kyoto. However, almost all distant metro and train journeys are via Kyoto station, which is reached by bus (¥230 one way). Breakfast are tasty, there is wide range of choices, but it’s mostly designed for the Japanese. The hotel staff doesn’t allow to pour water in the bottles
Response from Property: Thank you very much for staying at Urban Hotel Kyoto Shijo Premium. We are delighted to hear that you had a comfortable stay with us. We will continue to strive to create a space where our guests can enjoy a comfortable stay.Thank you very much for taking the time to write a review despite your busy schedule. We look forward to welcoming you back again.
Guest User
Double Room
Stayed in May 2025
Traveling with friends
2 review
8.0/10
Very Good
Posted on Jun 4, 2025
Good location even if quit far from subway station,but is a good location for you to explore the city
Response from Property: Thank you for staying our hotel.It takes about 12 minutes on foot from the hotel to Shijo Subway Station.If you are coming from Kyoto Station, please transfer to the Hankyu train from Shijo Station and get off at Omiya Station, which is a 5-minute walk.The area surrounding the hotel is well-known for its tourist attractions such as Nijo Castle and Nishiki Market.We hope you had a pleasant stay in our hotel.We sincerely look forward to serving you again. Thank you very much.Urban Hotel Kyoto Shijo Premium
88Tony88
Double Room
Stayed in Apr 2025
Couple
13 review
10/10
Outstanding
Posted on May 14, 2025
We stayed at Urban Hotel Kyoto Shijo Premium for 1 night. The location of the hotel was closed to Gion district and Nishiki market by bus. There is a bus stop outside the hotel where you can catch a bus to Kyoto station. The room was clean but very small in size as we expected. We stayed in a queen queen, and the bed was comfortable. The room was quiet, and the bathroom was clean . There is a public bath in the hotel, which is free to use, but we didn't manage to use it.
Response from Property: Thank you very much for choosing our hotel.We hope you enjoyed your sightseeing in Kyoto.We apologize for any inconvenience caused by the size of your room.We have a large bathroom on the second floor. Guests staying at the hotel can use it free of charge. We hope you will have the opportunity to use it again. Thank you very much.Urban Hotel Kyoto Shijo Premium
PereiraMateus
Double Room
Stayed in Mar 2025
Couple
9 review
6.0/10
Posted on Apr 26, 2025
Not bad location. Room clean but extremely small, barely enough for the bed and a little corridor. It was difficult to find place to set down two suitcases to open. Carpet floor is more easy to keep dirt and bacteria. Only two pillows provided, and when asked for more, they said no more available. Breakfast is nice but expensive. Free coffee at the entrance. Staff was nice even if refusing pillow. But they sold us a bus pass that could not be used in all buses and didn't warn us, a total waste.
Response from Property: Thank you very much for staying at Urban Hotel Kyoto Shijo Premium. We sincerely apologize for any inconvenience caused during your stay. We will continue to work on improving our services. Thank you for taking the time to give us your feedback despite your busy schedule. We look forward to welcoming you again.
Guest User
Double Room
Stayed in Mar 2025
Solo traveler
1 review
10/10
Outstanding
Posted on Apr 11, 2025
Near to bus station, and train station. Surrounding with the convenient store such family mart and 7E, the staff so friendly and the room very clean and spacious.
Response from Property: Thank you for choosing our hotel.The area surrounding the hotel is convenient for your stay with many convenience stores, supermarkets, and restaurants.We are very pleased to hear that you had a pleasant stay at our hotel. Our hotel offers easy access to Arashiyama, Gion, Kiyomizu Temple, and other tourist attractions, and Nijo Castle and Nishiki Market are within walking distance from the hotel.We sincerely look forward to serving you again. Thank you very much.Urban Hotel Kyoto Shijo Premium
Gani E.
Connecting Room
Stayed in May 2025
Family
5 review
9.0/10
Great
Posted on Jun 19, 2025
Clean and very near bus stops
Response from Property: Thank you for choosing our hotel.We are glad to hear that you had a pleasant stay with us.The nearest bus stop is a 2-minute walk from the hotel. It provides convenient access to sightseeing spots and Kyoto Station.The front desk offers free 24-hour baggage storage service. We hope you will visit our hotel again. Thank you very much.Urban Hotel Kyoto Shijo Premium
PuppyKani
Twin Room
Stayed in Dec 2024
Family
20 review
9.5/10
Amazing
Posted on Feb 8, 2025
The location is very good. Close to Kyoto downtown area. Hankyu train and Kyoto Subway line are close to the hotel.
Response from Property: Thank you very much for choosing our hotel.We are very pleased to hear that you are satisfied with the location of our hotel. Our hotel is a 5-minute walk from Hankyu Omiya Station and a 12-minute walk from Shijo Subway Station.It is about a 15-minute walk to the downtown area. A city bus stop is right in front of the hotel, providing easy access to tourist attractions.Convenience stores, supermarkets, and many restaurants are in the area, making it convenient for your stay. We hope you will continue to use our hotel for your sightseeing in Kyoto. We look forward to welcoming you again. Thank you very much.Urban Hotel Kyoto Shijo Premium
Anonymous User
Twin Room
Stayed in Nov 2024
Couple
28 review
9.0/10
Great
Posted on Jan 5, 2025
Hotel was convenient, room was decent size too. If you are not comfortable with wearing their room slippers (they use a common slipper as there is a public bath), then I would suggest for you to bring your own slippers.
Response from Property: Thank you very much for choosing our hotel.We are pleased to hear that you had a convenient stay with us.Regarding the slippers provided in your room, we have washable slippers in all of our hotels.For the indoor wear, we have prepared samue-type kimonos. You can move around the entire hotel in your hotel wear and slippers, except in the restaurant.We look forward to welcoming you again. Thank you very much for your kind words.Urban Hotel Kyoto Shijo Premium
Silun
Twin Room
Stayed in Jun 2025
Family
29 review
9.5/10
Amazing
Posted on Jul 26, 2025
Straightforward walk from the train station. Though bit far from center. Fantastic breakfast
Response from Property: Thank you very much for staying at Urban Hotel Kyoto Shijo Premium. Our hotel offers a buffet-style breakfast. We also offer daily changing menus and seasonal ingredients, so we hope you enjoyed your stay. We also offer lunch and dinner, so please feel free to use our services.Thank you very much for taking the time to write a review despite your busy schedule. We look forward to seeing you again.Translated with DeepL.com (free version)
Tea
Double Room
Stayed in Jan 2025
Couple
8 review
8.0/10
Very Good
Posted on Mar 31, 2025
Hotel just ok for a quick stay. Nothing special to recommend it.
Response from Property: Thank you very much for staying at Urban Hotel Kyoto Shijo Premium. We also sincerely appreciate the high rating you have given us. We will continue to strive to provide services that ensure our guests have a comfortable stay. Thank you again for taking the time to write your review despite your busy schedule. We look forward to your next stay.
Nexal Blaze
Double Room
Stayed in Nov 2024
Couple
9 review
9.5/10
Amazing
Posted on Dec 22, 2024
Big rooms
Have everything you need but in my opinion they should have microwave in room
Location 5/5
Response from Property: Thank you very much for choosing our hotel.It is our pleasure and honor to hear that you were satisfied with your stay.We are pleased to hear that you were satisfied with your stay at our hotel. Guests can use them as many times as they like free of charge.We hope that you will continue to use our hotel as a base for your trips to Kyoto in the future. We look forward to welcoming you again.Urban Hotel Kyoto Shjjo Premium
Guest User
Twin Room
Stayed in Mar 2025
Family
12 review
10/10
Outstanding
Posted on Apr 24, 2025
Very spacious for family
Response from Property: Thank you very much for staying at Urban Hotel Kyoto Shijo Premium. We will continue to strive to provide services that ensure our guests have a comfortable experience. We truly appreciate you taking the time to write this review amidst your busy schedule. We look forward to welcoming you back again.
Guest User
Double Room
Stayed in May 2025
Business traveler
7 review
9.5/10
Amazing
Posted on Jun 15, 2025
Stayed here quite often, good hotel in good location. Looks a bit worn off, but still clean with great facilities.
Response from Property: この度はアーバンホテル京都四条プレミアムにご宿泊いただきまして誠にありがとうございます。また当ホテルを何度もご利用いただき重ねて御礼申し上げます。立地は当ホテルの自慢の一つであり、四条堀川というバス停留所がすぐ目の前にございますのでアクセスも非常に良好です。フロントにて観光案内の地図もお配りしておりますのでお気軽にお申し付けくださいませ。お客様のまたのご利用をスタッフ一同お待ちしております。お忙しい中ご投稿いただき誠にありがとうございました。アーバンホテル京都四条プレミアムフロントスタッフ
ekaMatildo
Twin Room
Stayed in Nov 2024
Family
3 review
10/10
Outstanding
Posted on Dec 11, 2024
Best hotel in Kyoto! The hotel is new and big, room is spacious with nice design, easy to check, and the breakfast is really nice with lots of selection, staffs are also always in good smile and greet you
Response from Property: Thank you very much for choosing our hotel.We are very pleased and honored that you have rated us as “the best hotel in Kyoto”.We are relieved to hear that you had a pleasant stay in our hotel.We would like to continue to welcome our guests with the aim of improving our service even further in the future. We hope you will have the opportunity to stay with us again. Thank you very much for your kind words.Urban Hotel Kyoto Shijo Premium
Vincent Tan
Double Room
Stayed in May 2025
Family
9 review
9.0/10
Great
Posted on Jun 26, 2025
It has bath room, similar like the onsen experience.
The hotel was accommodating and its nearby amenities and services.
Response from Property: Thank you very much for staying at Urban Hotel Kyoto Shijo Premium. We are glad to hear that you seemed to have a comfortable stay. Thank you very much for taking the time to post your feedback despite your busy schedule. We sincerely look forward to your next visit.