〒605-0086 Kyoto, Higashiyama Ward, Benzaitencho, 33, Higashiyama Ward, Kyoto City, Kyoto Prefecture, 605-0086, JapanView Hotel Details
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Hotel Alza Kyoto Guest Reviews
4.7/5
Amazing
69 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.7
Amenities4.8
Service4.6
Cleanliness4.9
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All reviews(69)
Positive reviews(68)
Reviews with photos/video(19)
Large rooms(16)
Awesome amenities(12)
Easy to get around(11)
Well designed(7)
Delicious breakfast(7)
Convenient for shopping(7)
Loved the view(5)
Near shopping area(5)
Negative reviews(1)
Guest User
Comfort Double Room
Stayed in Jul 2023
Family
3 review
4.0/5
Very Good
Posted on Jul 31, 2023
One of the nicest hotel with a lovely Japan and Kyoto like interiors in Kyoto for the price in the area. Room and bathroom is spacious and a large bath tub with tv is good plus point if you enjoy taking a bath. The front staffs are not the best and friendly ones but provide service you need. Our family stayed for 2 nights, one room in the 3rd floor and the other in the ground floor. The ground floor room has really bad moldy and cigarette smell, my husband and I notified hotel and asked if they gave us a smoking room by mistake. They said they will do something with it and when we back to the room at night we saw they kept opening the window but it was still smelly and disgusting. It was very unpleasant.
Response from Property: Dear ゲスト, Thank you very much for choosing our hotel during your trip in Kyoto. We are glad to hear that you feel satisfied with our facility and service. Sorry for the ground floor room bring you the inconvenience , we do training our cleaning team to give better service standard . Again, we appreciate and glad to receive this good comment. We truly look forward to having next opportunity to welcome you here to ALZA Kyoto in near future. With Kindest Regards, Hotel Alza Kyoto
Mario
Corner Premium Double Room With Kamogawa River View
Stayed in Jan 2023
Couples
1 review
4.5/5
Great
Posted on Feb 11, 2023
Wonderful all around, especially if you get lucky with snow. On the quiet side of the river for 8 nights. Obviously had the river view. Corner room on 4th floor is the best. Housecleaning is a bit too loud though. Super close to train station. Kyoto is worth the visit no matter what. We’ll be returning. Thank you
Response from Property: Dear ゲスト, Thank you very much for choosing our hotel during your trip in Kyoto. We are glad to hear that you feel satisfied with our facility and service. We will keep up with our utmost effort to improve our service standard for all staying guests. Again, we appreciate and glad to receive this good comment. We truly look forward to having next opportunity to welcome you here to ALZA Kyoto in near future. With Kindest Regards, Hotel Alza Kyoto
Yin Ha
Deluxe Double Room With Kamogawa River View
Stayed in Nov 2022
Couples
11 review
4.7/5
Amazing
Posted on Nov 22, 2022
A wonderful boutique hotel, though prices are fluctuating to fish out of the high season
Response from Property: Dear _TSHKen****..., Thank you very much for staying with hotel alza kyoto. We are glad to hear that you feel satisfied the dtay here . We will keep up with our utmost effort to improve our service standard for all staying guests. Again, we appreciate and glad to receive this good comment. We truly look forward to having next opportunity to welcome you here to ALZA Kyoto in near future. With Kindest Regards, Hotel Alza Kyoto
Anonymous User
Corner Premium Double Room With Kamogawa River View
Stayed in Nov 2022
Couples
25 review
5.0/5
Outstanding
Posted on Nov 25, 2022
Very good. Large room. Excellent location.
Response from Property: Dear guest , Thank you very much for staying with hotel alza kyoto. We are glad to hear that you feel satisfied with our location and service. We will keep up with our utmost effort to improve our service standard for all staying guests. Again, we appreciate and glad to receive this good comment. We truly look forward to having next opportunity to welcome you here to ALZA Kyoto in near future. With Kindest Regards, Hotel Alza Kyoto
opo0579
Corner Premium Twin Room with Gion City View
Stayed in Oct 2024
Family
41 review
4.0/5
Very Good
Posted on Oct 13, 2024
The room is relatively large and the transportation is quite convenient. The vibration of the subway downstairs is too obvious. If you pay attention to it, you will feel very uncomfortable. The attitude of the front desk customer service is not good. For a room rate of more than 2,000 yuan, the service level of three stars is really not good.
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Guest User
Comfort Twin Room
Stayed in Aug 2024
Family
3 review
5.0/5
Outstanding
Posted on Aug 29, 2024
Very satisfactory hotel! The overall decoration is exquisite, the design is classical and elegant, especially the toilet and bathroom equipment are great! The windows are very soundproof! The hygiene is very clean. There is Chinese service at the front desk, and breakfast is delivered to the room on time. The taste is good, fresh and rich. The transportation is also very convenient. I recommend friends to choose this hotel. It is recommended to equip the first-floor windows with curtains, which does not feel private enough.
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ninihome
Corner Premium Twin Room with Gion City View
Stayed in Jul 2024
Family
10 review
5.0/5
Outstanding
Posted on Jul 31, 2024
I have been to Kyoto four times and this is the best accommodation experience. The room is very big and right next to the Kamogawa River. The location is excellent and it is very convenient to go to shopping malls and attractions. Highly recommended. The room is spacious and bright.
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Urkherg
Corner Premium Double Room With Kamogawa River View
Stayed in Apr 2024
Family
14 review
5.0/5
Outstanding
Posted on Apr 28, 2024
The food was OK and was delivered to the room. The Kamo River was not as close as I thought, I thought it was next to it.
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Response from Property: Dear guest, hello. Thank you for taking the time to comment for us. Your comments give us the motivation to work harder to provide you with better and better services. If you have plans to travel to Kyoto next time, I hope you can choose Kyoto Yaranju. We look forward to your coming again. Together with the staff. Yaranju Hotel Wang
Guest User
Comfort Twin Room
Stayed in Apr 2024
Family
16 review
5.0/5
Outstanding
Posted on May 9, 2024
Walk out of the hotel and turn the corner to the famous cherry blossom street. In the morning, take photos as much as you want before the crowds arrive. The facilities are very smart and quiet, the service is very friendly, and breakfast is delivered directly to the room.
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Response from Property: Dear guests, hello. Thank you for taking your precious time to review us and for taking the beautiful photos. We hope that our efforts will leave you with wonderful memories during your trip to Kyoto. Your comments give us the motivation to work harder to provide you with better and better services. If you have plans to travel to Kyoto next time, I hope you can choose Yaranju Kyoto again. We look forward to your coming again. Together with our staff. Yaranju Hotel Wang
Guest User
Corner Premium Twin Room with Kamogawa River View
Stayed in Sep 2024
Couples
6 review
4.7/5
Amazing
Posted on Oct 5, 2024
1. The hotel is located on the edge of the Kamo River, quiet in the bustling city. It is within a 5-minute walk from the subway station and the bus station, and the location is quite advantageous. Convenience stores and restaurants are all available nearby
2. The room is very clean, and the facilities such as bathing are particularly convenient. The deodorant in the room is available, as well as razors and nail clippers. But the bed is obviously soft, and if you have a bad waist, you may have back pain when sleeping.
3. The breakfast was reserved for one day, and the taste was mediocre. If you eat it every day, you will definitely get tired of it
4. The overall service is very online, and they will help answer questions and help make restaurant reservations in Japanese, but some front desk receptionists are not very enthusiastic
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Anonymous User
Deluxe Double Room With Kamogawa River View
Stayed in Sep 2024
Family
9 review
5.0/5
Outstanding
Posted on Sep 17, 2024
Pleasantly surprised, clean and elegant, spacious room, convenient transportation, quiet in a busy city, beautiful surroundings, close to attractions, I like it very much.
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Zoubianwudazhou
Corner Premium Twin Room with Gion City View
Stayed in Feb 2024
Family
19 review
5.0/5
Outstanding
Posted on Feb 5, 2024
The hotel is located in the heart of Kyoto, but yet still amidst the hustle and bustle. It's about ten minutes' walk from Shijo Kawara. Go out of the hotel and turn left, 150 meters away, to the Keihan Line and Kyoto Municipal Subway Tozai Line stations. When you go out of the hotel, turn right and walk 200 meters along the Kamogawa River to the Shijo Kawara Hankyu Line. The business district of Shijo Kawara is in that area. It's just a stone's throw away from Gion, a flower path. The room is large and new, and the equipment and beds are of a certain quality. The hotel is located in the heart of Gion, and you can occasionally see real artists. For breakfast, it’s a set meal, with Japanese and Western options.
You can feel full, but you will feel tired.
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Response from Property: Dear guest, hello. Thank you for taking the time to comment for us. Your comments give us the motivation to work harder to provide you with better and better services. If you have plans to travel to Kyoto next time, I hope you can choose Kyoto Yaranju. We look forward to your coming again. Together with the staff. Yaranju Hotel Wang
Kuileihu
Corner Premium Twin Room with Kamogawa River View
Stayed in Jan 2024
Travel with friends
5 review
5.0/5
Outstanding
Posted on Mar 15, 2024
The location is OK. The room is not too small. The Western-style breakfast is better. It’s great to have a Chinese-speaking front desk.
Original TextTranslated by Google
Response from Property: Dear guest, hello. Thank you for taking the time to comment for us. Your comments give us the motivation to work harder to provide you with better and better services. If you have plans to travel to Kyoto next time, I hope you can choose Kyoto Yaranju. We look forward to your coming again. Together with the staff. Yaranju Hotel Wang
Guest User
Comfort Twin Room
Stayed in Jul 2024
Family
1 review
5.0/5
Outstanding
Posted on Jul 15, 2024
The room is big and the service is good. The surrounding is quiet, not far from eating and shopping. I will choose again
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Shuqing
Superior Double Room with Kamogawa River View
Stayed in Jun 2024
Solo travelers
59 review
5.0/5
Outstanding
Posted on Sep 16, 2024
Hotel Alza is an amazing hotel that will definitely make you want to stay again. The hotel is very new and well-equipped. The most important thing is that the hotel is located directly in Kawaramachi, so you can go shopping without any problem. The location is very good, the view of Kamogawa River can be seen from the room window.