HOTEL Tomiya with M's

HOTEL Tomiya with M's Reviews

HOTEL Tomiya with M's

545 higashi shiokoji-cho, Shimogyo Ward, Kyoto City, Kyoto Prefecture, 600-8216, JapanSee Hotel Details
HOTEL Tomiya with M's
HOTEL Tomiya with M'sHOTEL Tomiya with M'sHOTEL Tomiya with M's
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1 night

Guest Reviews

9.3/10
Great
83 review
Verified reviews
Location9.4
Amenities9.1
Service8.9
Cleanliness9.7
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All reviews(83)
Positive reviews(83)
Reviews with photos/video(22)
Awesome rooms(37)
Great location(30)
Awesome stay(19)
Friendly host(17)
Large rooms(16)
Easy to get around(16)
Convenient location(16)
Average sound insulation(7)
Anonymous User
Superior Double Room
Stayed in Mar 2025
Family
12 review
7.5/10
Posted on Apr 20, 2025
Convenient location, it is just opposite of the Kyoto station.
Yining
Deluxe Double Room
Stayed in Jun 2025
Family
10 review
8.5/10
Very Good
Posted on Jul 6, 2025
Hard to contact staff for any question or servoce. Semt text to hotel contact phone but no anseer.May be caused by language
Response from Property: Thank you very much for staying at HOTEL Tomiya with M's. We are sorry to hear that you had difficulty contacting our staff during your stay.We are sorry to hear that you had difficulty contacting our staff during your stay.Our hotel does not have telephones in the rooms. If you have any questions, please use the phone located at the front desk, and our staff will respond to you 24 hours a day. We do not respond to SMS messages. Please contact us at the email address listed on our official website and we will reply to you as soon as we confirm your message.Some of our staff members are still learning English, but they are all willing to help you. If you have any questions, please do not hesitate to let us know at the front desk.We will continue to make every effort to improve our services so that all of our guests can enjoy a pleasant stay.We look forward to serving you again.M's Hotel Staff
Guest User
Superior Double Room
Stayed in Nov 2024
Couple
4 review
10/10
Outstanding
Posted on Dec 16, 2024
It was an amazing trip and stay, love Kyoto so much ,tidy and neat,everybody looks so polite The location of the hotel is brilliant as well ,just opposite of the Kyoto railway station, the room is quite spacious compared with other hotels in Japan (of course not those luxurious ones),love it so much! Definitely will come back next time!!
Response from Property: Thank you very much for choosing our hotel.Thank you again for giving us a perfect score.All of our staff will make every effort to make your stay at our hotel as comfortable as possible.We look forward to welcoming you again.HOTEL Tomiya with M's
Ozgur Taylan
Superior Double Room
Stayed in May 2025
Couple
4 review
9.0/10
Great
Posted on Jun 21, 2025
Location is good, it is close to Kyoto train station and very close to a metro entrance. Room size is very big compared to other Japan hotel rooms in the same price range. We are very satisfied with what we got considering the price.
Response from Property: Thank you for choosing HOTEL Tomiya with M's for your stay.We are very pleased to hear that you are satisfied with our hotel's location and the size of our rooms. Our proximity to Kyoto Station, just a 3-minute walk from the hotel, has been well received by many of our guests, making it a convenient base for both sightseeing and business.We are also very encouraged that you appreciated the spaciousness of our rooms, which are designed to provide you with a comfortable stay.We will continue to strive to provide services that satisfy our guests, and we look forward to serving you again in the future.M's hotel staff
Nigel E
Deluxe Double Room
Stayed in Mar 2025
Couple
8 review
9.0/10
Great
Posted on May 7, 2025
Great location in the heart of Kyoto across from the central train and bus station. Convenient to shops, malls, restaurants and metro system. Not a full-service hotel since there are no 24/7 staff on site. But if you just need a clean, comfortable place to sleep, it's the perfect hotel.
Response from Property: Thank you very much for choosing HOTEL Tomiya with M's. We are pleased to hear that you enjoyed your stay with us.We are honored that you like our convenient location right in front of Kyoto Station and the bus terminal. We are pleased to hear that many of our guests enjoy our convenient access to nearby shopping, restaurants, and the subway system.Please be assured that our front desk staff is generally on duty 24 hours a day and can be reached promptly at any time from the hotel phone. We will continue to make every effort to create a clean and comfortable environment for you to enjoy a good night's rest in your room.We look forward to serving you again.M's hotel staff
Gabby1109
Superior Double Room
Stayed in Mar 2025
Couple
5 review
8.5/10
Very Good
Posted on Apr 19, 2025
The room was amazing huge. I was surprised because the building looks very small. Comfortable and clean room. Bedding was ok but pillows overly soft. Love the bathroom and shower with very strong water pressure. Not much of a service cos our room didn't get very much of a cleaning while staying there. Thankfully they changed our towels.
Traveler 314
Superior Double Room
Stayed in Apr 2024
Traveling with friends
23 review
9.0/10
Great
Posted on May 24, 2024
New hotel steps away from Kyoto station. Bigger room than expected. Organic coffee n tea in the room great. Friendly reception service. Only downside is the misty smell of the bedsheets. Not sure if it’s too new or not washed properly.
Response from Property: Thank you very much for staying at HOTEL Tomiya with M's.Our hotel just opened in March of this year.We are very pleased to hear your positive comments about our staff and amenities.We are very sorry that you had an unpleasant experience with our linens. We will do our best to make the hotel even more thoroughly cleaned for the comfort of our guests.Our entire staff will continue to make every effort to provide services that satisfy our guests.We hope you will visit us again when you come back to Kyoto.HOTEL Tomiya with M's STAFF
Guest User
Suite
Stayed in Apr 2024
Family
1 review
10/10
Outstanding
Posted on May 20, 2024
Superb experience. Very motivated to tell the world how good this room is (design, comfort, amenities etc). Perfect Location too!
Response from Property: Thank you very much for staying at HOTEL Tomiya with M's. We are pleased to hear that you enjoyed your stay with us.Thank you again for your high evaluation.The hotel boasts an excellent location close to Kyoto Station, making it an ideal starting point for sightseeing or as a base for business.The suite has a separate living room and bedroom, as well as a Japanese-style room, so you can stay in the suite according to your mood and preferences.In addition, a drip coffee set, which changes with the seasons, as well as a refrigerator and microwave oven are provided, making it ideal for extended stays. We hope you enjoyed your stay in Kyoto.We will continue to make every effort to provide you with the highest level of service and satisfaction.We look forward to welcoming you again.HOTEL Tomiya with M's STAFF
IGIN
Superior Double Room
Stayed in Apr 2024
Traveling with friends
22 review
9.5/10
Amazing
Posted on May 10, 2024
Brand new hotel Great service. Initially I was concerned that it was self check in. Reception promptly showed up to assist. Same when we returned for our left luggage 12hrs after we checked out. Night Staff was prompt in bringing all out luggage down to us. Photo shows just how central this hotel is located
Response from Property: Thank you very much for staying at HOTEL Tomiya with M's. We are very happy to hear that you enjoyed your stay with us.We are very pleased to receive your positive feedback regarding our staff.Please be assured that our staff will assist you upon check-in.Luggage storage is available both before check-in and after check-out.The view of Kyoto Station from the rooms on the south side of the building is outstanding.Our staff will continue to make every effort to ensure that our guests have a pleasant stay.We hope you enjoyed your stay in Kyoto. We hope you will visit us and M's Hotel Group again when you come back to Kyoto. We look forward to welcoming you again.
Guest User
Deluxe Double Room
Stayed in Apr 2024
Couple
11 review
10/10
Outstanding
Posted on May 29, 2024
Really nice hotel nearby kyoto station. Easy access to tourist attractions. The hotel exit is directly facing kyoto stations’s dining restaurants, which offer varieties of food choices. Easy to check in and check out. Can also leave luggage after check out.
Response from Property: Thank you very much for staying at HOTEL Tomiya with M's. We are pleased to hear that you enjoyed your stay with us.We are very pleased to receive your high evaluation.The hotel boasts an excellent location close to Kyoto Station, making it an ideal starting point for sightseeing or as a base for business.We can store your luggage before check-in and after check-out.Our staff will continue to make every effort to provide services that will satisfy our guests.We look forward to serving you again when you visit Kyoto.HOTEL Tomiya with M's STAFF
junguangg
Superior Double Room
Stayed in May 2025
Couple
13 review
10/10
Outstanding
Posted on Jun 14, 2025
It’s clean and spacious
Response from Property: Thank you very much for choosing our hotel.We are very pleased to hear that you enjoyed our clean and spacious rooms. We will continue to place importance on creating a comfortable space for you to spend your stay.We look forward to welcoming you again.M's hotel staff
SHIAU LI PATRICIA
Deluxe Double Room
Stayed in Aug 2024
Family
2 review
9.0/10
Great
Posted on Sep 17, 2024
Extremely convenient and easy access. Strongly recommend
Response from Property: Thank you very much for choosing our hotel from among many hotels.Our hotel is located right in front of Kyoto Station and has excellent accessibility.We would be happy if we could help you have a wonderful trip.We will continue to make every effort to provide you with a satisfying hotel experience.We look forward to welcoming you again.HOTEL Tomiya with M's
Commander Travel
Deluxe Double Room
Stayed in Mar 2024
Family
9 review
9.0/10
Great
Posted on Apr 5, 2024
Hotel is situated in a good location. Just opposite of Kyoto station. I recommend to go there via the station’s main exit, rather than the underground exit. The exit via underground is A5, but can be difficult to locate for the first time. Amenities are basic, nothing fancy or extra. It’s a self check in/out hotel, although they do have staff on call if needed. The doors are all electronic using a passcode, so might be a bit of a challenge for elderly people to operate if not used to. Overall, a very nice hotel. Highly recommend if you need to get around in Kyoto using the public transport.
Response from Property: Thank you for choosing to stay with us. Your patronage is greatly appreciated. Our hotel's prime location in front of Kyoto Station is indeed one of our strengths. Please be assured that our staff will be at your service throughout your stay. However, we apologise for any confusion regarding the use of the passcode. We're working to make the hotel more user-friendly and informative by providing clearer instructions and assistance from our staff. Should you return to Kyoto in the future, we hope you'll consider staying with us again. Thank you very much.HOTEL Tomiya with M's
Pippy Wong
Superior Double Room
Stayed in Apr 2024
Couple
4 review
10/10
Outstanding
Posted on Jul 1, 2024
Nice location. Very spacious and clean room. Responsive and polite staff.
Response from Property: Thank you very much for staying at HOTEL Tomiya with M's. We appreciate your comments regarding our location and cleanliness.Thank you again for your positive comments regarding our location and cleanliness.Your warm words are our greatest encouragement.We will do our best to make your stay as comfortable as possible.We look forward to welcoming you again.HOTEL Tomiya with M's
Anonymous User
Suite
Stayed in Mar 2024
Family
7 review
8.0/10
Very Good
Posted on Apr 14, 2024
A little tight for 3 in a room but kudos for the cleanliness nevertheless 👍🏻
Response from Property: Thank you for choosing to stay with us. We sincerely appreciate your patronage. Most of our rooms have a maximum capacity of 2 adults, with the option of accommodating up to 3 guests, including children under the age of 5. If you're looking for a spacious room, we also offer the Tomiya Suite, which can accommodate up to 5 guests. With traditional Japanese tatami floors, we hope you'll consider this option as well. Should you return to Kyoto in the future, we hope you'll consider staying with us again. Thank you very much.HOTEL Tomiya with M's