466 Nishinotoincho, Shimogyo, Shimogyo Ward, Kyoto City, Kyoto Prefecture, 600-8372, JapanView Hotel Details
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Dusit Thani Kyoto Guest Reviews
4.8/5
Amazing
65 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.7
Amenities4.8
Service4.8
Cleanliness4.7
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All reviews(65)
Positive reviews(64)
Reviews with photos/video(19)
Awesome rooms(19)
Friendly owner(17)
Delicious breakfast(10)
Awesome amenities(8)
Well designed(6)
Large rooms(6)
Negative reviews(1)
Bolandi
Premier Garden Twin Room
Stayed in Oct 2024
Family
3 review
4.7/5
Amazing
Posted on Dec 3, 2024
We had great experience at the hotel.
Great food, we enjoyed both the breakfast and autumn tea time.
The room were modern and the service was great
Response from Property: Dear Bolandi,Thank you for staying with us at Dusit Thani Kyoto and for sharing your wonderful experience. We are delighted to hear you enjoyed the delicious breakfast and autumn tea time, as well as our modern rooms and excellent service. Your kind words mean a lot to us, and we look forward to welcoming you back for another memorable stay.Sincerely,Dusit Thani Kyoto
PHYO PHYO WAI YANG YING
Premier King Room
Stayed in Jun 2024
Family
33 review
5.0/5
Outstanding
Posted on Jul 23, 2024
This is a fantastic stay with Dusit Thani in Kyoto. We hooked 1 night since it is our last night before we returned home.
Initially we booked premeir twins room for 3 persons however, the twin beds are not spacious to share .
I feedback to the hotel manager about the concern and he suggested to upgrade to their suite room which is double the size.
He gave me a good rate with extra bed in the livingroom at additional 49,000¥, thats fantastic offer !
It is spacious, have privacy for my teenage son and their beds are super comfortable and their bath tub are spacious for two persons .
A definitely good stay to end our Japan Trip. Will stay here again
Response from Property: Dear Phyo Phyo Wai Yang Ying,Thank you for taking your precious time to share your wonderful experience at Dusit Thani Kyoto.It is great to hear that you and your family enjoyed the stay and like our suite room facilities. Our team is dedicated to providing a memorable and comfortable experience for every guest, and your kind words are a testament to their hard work and dedication. We all here at Dusit Thani Kyoto look forward to welcoming you and your family back in near future.Dusit Thani Kyoto
michael
Deluxe King Room
Stayed in Jul 2024
Family
23 review
5.0/5
Outstanding
Posted on Aug 26, 2024
Beautiful hotel with all the amenities (very nice pool and gym) and close to the train station.
Response from Property: Dear michael, Thank you for choosing Dusit Thani Kyoto for your stay in Kyoto. We are thrilled to hear that you found our hotel to be an excellent place to stay and like our facilities, especially pool ang gym. Our staff takes great pride in providing exceptional service and facilities, and should you have any further feedback or requests in the future, please do not hesitate to let us know. Look forward to welcoming you back in the near future,Sincerely yours, Dusit Thani Kyoto
Chong
Deluxe Twin Room
Stayed in Aug 2024
Family
6 review
5.0/5
Outstanding
Posted on Dec 5, 2024
Very nice and clean. Very good staff and helpful. Spacious rooms.
Response from Property: Dear Chong,Thank you for staying with us at Dusit Thani Kyoto and for your kind words. We are thrilled to hear you enjoyed our clean and spacious rooms, as well as the helpfulness of our staff. Your positive feedback inspires us to continue delivering excellent service. We look forward to welcoming you back soon.Sincerely,Dusit Thani Kyoto
FOOK LEN
Deluxe Twin Room
Stayed in Jan 2024
Family
17 review
5.0/5
Outstanding
Posted on Feb 20, 2024
Thai hospitality with Japanese elegance. The hotel looks nice, it's brand new so it would. The interior design of the property and the room is stunning.
Response from Property: Dear FOOK LEN, Thank you for choosing Dusit Thani Kyoto and for taking your time to share your exceptional experience. We are delighted to hear that you enjoyed the service and interior design both. We strive to create a comfortable and memorable experience for all our guest. We look forward to welcoming you back in the future for another enjoyable stay. Warm Regards, Dusit Thani Kyoto
KillA.EvE
Premier King Room
Stayed in Oct 2023
Couples
3 review
5.0/5
Outstanding
Posted on Nov 15, 2023
Best so far in Kyoto👍🏽👍🏽👍🏽
Response from Property: Daer KillA.EvE,Thank you for your wonderful review and for giving us the highest rating following your stay at Dusit Thani Kyoto.We are truly honored to learn that your experience with us has been the best in Kyoto. Our team is committed to providing exceptional service, and it is gratifying to know that our efforts have significantly enhanced your stay.Your satisfaction and enjoyment are our highest priorities, and receiving such positive feedback is both rewarding and motivating. We are dedicated to maintaining the high standards that have made your visit memorable.We eagerly anticipate the opportunity to welcome you back to Dusit Thani Kyoto. Thank you for choosing us for your stay and for sharing your excellent experience.Warm regards,Dusit Thani Kyoto
Guest User
Premier King Room
Stayed in Nov 2023
Couples
3 review
5.0/5
Outstanding
Posted on Dec 29, 2023
This was my third visit to Kyoto, but first time staying in the Dusit Thani. It was a fantastic property with beautiful interior design, service, and location. The breakfasts offered a nice variety of flavors with good portions, and the bar had some very interesting cocktails.
Would highly recommend the hotel.
Response from Property: Dear valued guest,Thank you for choosing Dusit Thani Kyoto for your recent visit to Kyoto, especially as a returning visitor to the city. We are thrilled to hear that your first stay with us was a fantastic experience.We are delighted that you appreciated our property's interior design and found our location to be convenient. It is always our goal to create an inviting and beautiful environment for our guests.Your compliments on the variety and portions of our breakfast offerings and the interesting cocktails at our bar are greatly appreciated. Our culinary and bar teams put a lot of effort into creating unique and enjoyable dining and drinking experiences, and it's wonderful to know that these aspects of your stay stood out.Thank you for your high recommendation of our hotel. We are grateful for your feedback and look forward to welcoming you back to Dusit Thani Kyoto for another memorable stay in the future.Warm Regards,Dusit Thani Kyoto
man ho
Premier Twin Room
Stayed in Oct 2023
Couples
27 review
5.0/5
Outstanding
Posted on Nov 25, 2023
centera hotel koyto very nice and very convenience , transportation , shopping , eating nearby the hotel
fantastic trip
Response from Property: Dear man ho,Thank you for taking the time to share your feedback. We are delighted to hear that you found your stay enjoyable and appreciated the convenience of the location with easy access to transportation, shopping, and dining options.We always strive to ensure our guests have a memorable experience, and it's wonderful to know that we were able to meet your expectations in terms of comfort and convenience.Should your travels bring you back to Kyoto, we would be honored to welcome you again and continue to provide you with the high standard of service and hospitality you expect.Warm regards,Dusit Thani Kyoto
Guest User
Premier King Room
Stayed in Oct 2023
Couples
1 review
4.7/5
Amazing
Posted on Nov 7, 2023
Amazing stay! Super friendly staff, Tippy was especially helpful. Very ethnically diverse staff with good English.
Breakfast was superb. Half buffet style, beautifully served unlimited main courses with lots of varieties to choose from.
The bar has an amazing ambient.
Everything is clean and tidy, modern and stylish.
Amazing bathtub and shower design.
Would 100% stay there again!!
Response from Property: Dear valued Guest,Thank you for your outstanding review and high rating of your stay at Dusit Thani Kyoto.We are thrilled to hear that your stay was amazing and that our staff, particularly Tippy, provided exceptional service. Our team's diversity and language proficiency are aspects we take great pride in, as they enhance our ability to cater to the needs of our guests from around the world.Your compliments on our breakfast offerings and the bar's ambiance are greatly appreciated. We strive to create a dining experience that is both delicious and visually appealing, and we're delighted to know that we succeeded in this regard.It's wonderful to hear that the cleanliness, modernity, and style of our facilities, especially the design of the bathtub and shower, contributed positively to your experience. Our goal is to combine luxury with comfort and functionality, and feedback like yours affirms our commitment to this pursuit.Your intention to return for another stay is the highest compliment we could receive, and we eagerly look forward to welcoming you back. Thank you for choosing Dusit Thani Kyoto and for your enthusiastic recommendation.Warm regards,Dusit Thani Kyoto
Xianglvyou
Deluxe Twin Room
Stayed in Nov 2024
Family
18 review
5.0/5
Outstanding
Posted on Dec 8, 2024
Very nice hotel, the linens are very comfortable, and you need a good sleep after a day of shopping.
The hotel is a ten-minute walk from Kyoto Station. There is a No. 50 citybus at the door, but Kyoto doesn't seem to allow people with large suitcases to take the bus.
The design is very elegant, the room is large in Japan, and the breakfast is half buffet and half a la carte, with a mixture of Western and Thai flavors, which tastes very good.
The cleaners should not be so good. The child's pajamas slipped on the chair and fell to the ground. They didn't find it and didn't pick it up, so the cleaning should only be superficial.
At night, you can hear the sound of the smart toilet next door opening and spraying water, and the sound insulation is not good.
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Response from Property: Dear Xianglvyou,Thank you for staying at Dusit Thani Kyoto and for your detailed feedback. We are delighted that you enjoyed the comfortable linens, spacious rooms, and elegant design of the hotel. It is great to hear you appreciated the convenient location near Kyoto Station and the delicious mix of Western and Thai flavors at breakfast.Please accept our apoloy for the shortcomings in the cleaning service and soundproofing. Your feedback is valuable, and we will address these concerns with our team to improve the guest experience. We hope to have the opportunity to provide you with a flawless stay in the future.Sincerely,Dusit Thani Kyoto
jiacheng1232
Deluxe Twin Room
Stayed in Aug 2024
Travel with friends
3 review
4.3/5
Very Good
Posted on Oct 30, 2024
The newly opened Dusit, the courtyard and swimming pool are very nice, and the room is quite large in Japan.
The sleeping spray provided during the nightly bed service is very innovative
Original TextTranslated by Google
Response from Property: Dear jiacheng1232,Thank you for your kind feedback. We are delighted to hear you enjoyed the courtyard and pool area – they're certainly special spots to relax. We are also glad you found the room spacious and comfortable, especially given Japan’s typically compact layouts. The sleeping spray is a unique touch we are thrilled you appreciated; it's all about ensuring a restful night’s sleep. We look forward to welcoming you back soon.Sincerely yoursDusit Thani Kyoto
Sonevalove
Deluxe King Room
Stayed in Jun 2024
Couples
28 review
4.7/5
Amazing
Posted on Jul 31, 2024
Even though it's in Kyoto, it's reasonably priced, has a good location, and just opened last year, so it was clean and comfortable!
Dinner was authentic Thai food and delicious!
I was looking forward to breakfast, so I was very satisfied!
Original TextTranslated by Google
6/9
Response from Property: Dear Sonevalove, Thank you for choosing Dusit Thani Kyoto. We would also like to thank you for taking the time to leave us your kind words of appreciation. We are very pleased to hear that you enjoyed your stay with us, both the Thai cuisine for dinner and the breakfast. Your kind words of encouragement are a great encouragement for us to continue to improve our services. We will continue to work hard to ensure our customers' satisfaction. All our staff look forward to welcoming you back, Sonevalove. Dusit Thani Kyoto
小別勝新婚
Deluxe Twin Room
Stayed in Jun 2024
Family
16 review
5.0/5
Outstanding
Posted on Jul 24, 2024
The hotel is very new, the design contains Japanese and Thai elements, the front desk reception is in place, and the room size is acceptable. The swimming pool requires children above 130cm to use it, and it has gym, sauna and other equipment. Rich breakfast.
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Response from Property: Dear 小別勝新婚Thank you for taking your time to share your recent experience at Dusit Thani Kyoto and the great review of our hotel. We are glad to know that you like our facility, restaurants and service. We look forward to welcoming you back again very soon.Sincerely,Dusit Thani Kyoto
Winnerxingyue
Deluxe King Room
Stayed in Jul 2024
Travel with friends
14 review
5.0/5
Outstanding
Posted on Aug 18, 2024
I like this Thai luxury brand hotel very much. I like the green theme!
Original TextTranslated by Google
Response from Property: Dear Winnerxingyue, Thank you for choosing Dusit Thani Kyoto for your recent vistit to Kyoto. We are delighted to hear that you like our hotel concept and atmosphere. Your kind words are truly appreciated, and we look forward to welcoming you back for another exceptional stay.Sincerely yours,Dusit Thani Kyoto
yenAileen
Premier King Room
Stayed in May 2024
Couples
3 review
3.7/5
Posted on Jun 11, 2024
Guests are charged 2,000 yen for parking when staying at the hotel, which is more than the maximum 1,000 yen in the parking lot opposite.
I’m not used to this part~~
The decoration in the room is good and the breakfast is also good
Original TextTranslated by Google
Response from Property: Dear yenAileen, Thank you very much for staying with us at Dusit Thani Kyoto and for your feedback during your stay especially for the parking price. We are glad that you enjoyed our breakfast and hotel interior. Look forwaes to welcome you back very soon. Warm Regards, Dusit Thani Kyoto