466 Nishinotoincho, Shimogyo, Shimogyo Ward, Kyoto City, Kyoto Prefecture, 600-8372, JapanView Hotel Details
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Dusit Thani Kyoto Guest Reviews
4.8/5
Amazing
75 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
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Location4.7
Amenities4.8
Service4.8
Cleanliness4.8
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All reviews(75)
Positive reviews(74)
Reviews with photos/video(21)
Awesome rooms(22)
Friendly staff(20)
Clean and tidy(12)
Delicious breakfast(11)
Awesome amenities(9)
Well designed(8)
Large rooms(7)
Negative reviews(1)
Bolandi
Premier Garden Twin Room
Stayed in Oct 2024
Family
3 review
4.7/5
Amazing
Posted on Dec 3, 2024
We had great experience at the hotel.
Great food, we enjoyed both the breakfast and autumn tea time.
The room were modern and the service was great
Response from Property: Dear Bolandi,Thank you for staying with us at Dusit Thani Kyoto and for sharing your wonderful experience. We are delighted to hear you enjoyed the delicious breakfast and autumn tea time, as well as our modern rooms and excellent service. Your kind words mean a lot to us, and we look forward to welcoming you back for another memorable stay.Sincerely,Dusit Thani Kyoto
Fabio Giorgio
Deluxe King Room
Stayed in Jan 2025
Couples
10 review
5.0/5
Outstanding
Posted on Feb 10, 2025
Fantastic hotel, amazing staff, can’t say enough how much we enjoyed our stay in this hotel! They even have a maiko dance on Saturday!
Response from Property: Dear Mr. Fabio Giorgio.Thank you so much for your wonderful feedback! We are thrilled to hear that you had such an enjoyable stay with us and that our staff made a positive impression on you. It’s always our goal to provide an exceptional experience, and we’re so glad to know we succeeded in making your visit memorable.We're also delighted that you had the chance to enjoy the Maiko dance on Saturday! It’s one of the unique experiences we offer, and we’re pleased that it added to the enjoyment of your stay.Your kind words mean a lot to us, and we look forward to welcoming you back in the future. Graciously yours,Dusit Thani Kyoto
Ernest
Deluxe Twin Room
Stayed in Dec 2024
Couples
3 review
5.0/5
Outstanding
Posted on Feb 1, 2025
Very new and clean hotel. Excellent location and friendly staff. Will definitely visit again next time
Response from Property: Dear Ernest, Thank you for staying with us at Dusit Thani Kyoto and for your kind words. We are delighted to hear that you enjoyed our clean and new facilities, excellent location, and friendly service. We look forward to welcoming you back on your next visit. Sincerely, Dusit Thani Kyoto
PHYO PHYO WAI YANG YING
Premier King Room
Stayed in Jun 2024
Family
42 review
5.0/5
Outstanding
Posted on Jul 23, 2024
This is a fantastic stay with Dusit Thani in Kyoto. We hooked 1 night since it is our last night before we returned home.
Initially we booked premeir twins room for 3 persons however, the twin beds are not spacious to share .
I feedback to the hotel manager about the concern and he suggested to upgrade to their suite room which is double the size.
He gave me a good rate with extra bed in the livingroom at additional 49,000¥, thats fantastic offer !
It is spacious, have privacy for my teenage son and their beds are super comfortable and their bath tub are spacious for two persons .
A definitely good stay to end our Japan Trip. Will stay here again
Response from Property: Dear Phyo Phyo Wai Yang Ying,Thank you for taking your precious time to share your wonderful experience at Dusit Thani Kyoto.It is great to hear that you and your family enjoyed the stay and like our suite room facilities. Our team is dedicated to providing a memorable and comfortable experience for every guest, and your kind words are a testament to their hard work and dedication. We all here at Dusit Thani Kyoto look forward to welcoming you and your family back in near future.Dusit Thani Kyoto
michael
Deluxe King Room
Stayed in Jul 2024
Family
26 review
5.0/5
Outstanding
Posted on Aug 26, 2024
Beautiful hotel with all the amenities (very nice pool and gym) and close to the train station.
Response from Property: Dear michael, Thank you for choosing Dusit Thani Kyoto for your stay in Kyoto. We are thrilled to hear that you found our hotel to be an excellent place to stay and like our facilities, especially pool ang gym. Our staff takes great pride in providing exceptional service and facilities, and should you have any further feedback or requests in the future, please do not hesitate to let us know. Look forward to welcoming you back in the near future,Sincerely yours, Dusit Thani Kyoto
Chong
Deluxe Twin Room
Stayed in Aug 2024
Family
6 review
5.0/5
Outstanding
Posted on Dec 5, 2024
Very nice and clean. Very good staff and helpful. Spacious rooms.
Response from Property: Dear Chong,Thank you for staying with us at Dusit Thani Kyoto and for your kind words. We are thrilled to hear you enjoyed our clean and spacious rooms, as well as the helpfulness of our staff. Your positive feedback inspires us to continue delivering excellent service. We look forward to welcoming you back soon.Sincerely,Dusit Thani Kyoto
FOOK LEN
Deluxe Twin Room
Stayed in Jan 2024
Family
17 review
5.0/5
Outstanding
Posted on Feb 20, 2024
Thai hospitality with Japanese elegance. The hotel looks nice, it's brand new so it would. The interior design of the property and the room is stunning.
Response from Property: Dear FOOK LEN, Thank you for choosing Dusit Thani Kyoto and for taking your time to share your exceptional experience. We are delighted to hear that you enjoyed the service and interior design both. We strive to create a comfortable and memorable experience for all our guest. We look forward to welcoming you back in the future for another enjoyable stay. Warm Regards, Dusit Thani Kyoto
Guest User
Premier King Room
Stayed in Dec 2024
Couples
1 review
5.0/5
Outstanding
Posted on Feb 1, 2025
Perfect stay in all means
Response from Property: Dear Valuable Guest,Thank you for staying with us at Dusit Thani Kyoto. We are delighted to hear that you enjoyed your stay and appreciated our impeccable service. We hope to welcome you back for another wonderful holiday soon. Sincerely, Dusit Thani Kyoto
KillA.EvE
Premier King Room
Stayed in Oct 2023
Couples
3 review
5.0/5
Outstanding
Posted on Nov 15, 2023
Best so far in Kyoto👍🏽👍🏽👍🏽
Response from Property: Daer KillA.EvE,Thank you for your wonderful review and for giving us the highest rating following your stay at Dusit Thani Kyoto.We are truly honored to learn that your experience with us has been the best in Kyoto. Our team is committed to providing exceptional service, and it is gratifying to know that our efforts have significantly enhanced your stay.Your satisfaction and enjoyment are our highest priorities, and receiving such positive feedback is both rewarding and motivating. We are dedicated to maintaining the high standards that have made your visit memorable.We eagerly anticipate the opportunity to welcome you back to Dusit Thani Kyoto. Thank you for choosing us for your stay and for sharing your excellent experience.Warm regards,Dusit Thani Kyoto
Guest User
Premier King Room
Stayed in Nov 2023
Couples
3 review
5.0/5
Outstanding
Posted on Dec 29, 2023
This was my third visit to Kyoto, but first time staying in the Dusit Thani. It was a fantastic property with beautiful interior design, service, and location. The breakfasts offered a nice variety of flavors with good portions, and the bar had some very interesting cocktails.
Would highly recommend the hotel.
Response from Property: Dear valued guest,Thank you for choosing Dusit Thani Kyoto for your recent visit to Kyoto, especially as a returning visitor to the city. We are thrilled to hear that your first stay with us was a fantastic experience.We are delighted that you appreciated our property's interior design and found our location to be convenient. It is always our goal to create an inviting and beautiful environment for our guests.Your compliments on the variety and portions of our breakfast offerings and the interesting cocktails at our bar are greatly appreciated. Our culinary and bar teams put a lot of effort into creating unique and enjoyable dining and drinking experiences, and it's wonderful to know that these aspects of your stay stood out.Thank you for your high recommendation of our hotel. We are grateful for your feedback and look forward to welcoming you back to Dusit Thani Kyoto for another memorable stay in the future.Warm Regards,Dusit Thani Kyoto
man ho
Premier Twin Room
Stayed in Oct 2023
Couples
28 review
5.0/5
Outstanding
Posted on Nov 25, 2023
centera hotel koyto very nice and very convenience , transportation , shopping , eating nearby the hotel
fantastic trip
Response from Property: Dear man ho,Thank you for taking the time to share your feedback. We are delighted to hear that you found your stay enjoyable and appreciated the convenience of the location with easy access to transportation, shopping, and dining options.We always strive to ensure our guests have a memorable experience, and it's wonderful to know that we were able to meet your expectations in terms of comfort and convenience.Should your travels bring you back to Kyoto, we would be honored to welcome you again and continue to provide you with the high standard of service and hospitality you expect.Warm regards,Dusit Thani Kyoto
Guest User
Premier King Room
Stayed in Oct 2023
Couples
1 review
4.7/5
Amazing
Posted on Nov 7, 2023
Amazing stay! Super friendly staff, Tippy was especially helpful. Very ethnically diverse staff with good English.
Breakfast was superb. Half buffet style, beautifully served unlimited main courses with lots of varieties to choose from.
The bar has an amazing ambient.
Everything is clean and tidy, modern and stylish.
Amazing bathtub and shower design.
Would 100% stay there again!!
Response from Property: Dear valued Guest,Thank you for your outstanding review and high rating of your stay at Dusit Thani Kyoto.We are thrilled to hear that your stay was amazing and that our staff, particularly Tippy, provided exceptional service. Our team's diversity and language proficiency are aspects we take great pride in, as they enhance our ability to cater to the needs of our guests from around the world.Your compliments on our breakfast offerings and the bar's ambiance are greatly appreciated. We strive to create a dining experience that is both delicious and visually appealing, and we're delighted to know that we succeeded in this regard.It's wonderful to hear that the cleanliness, modernity, and style of our facilities, especially the design of the bathtub and shower, contributed positively to your experience. Our goal is to combine luxury with comfort and functionality, and feedback like yours affirms our commitment to this pursuit.Your intention to return for another stay is the highest compliment we could receive, and we eagerly look forward to welcoming you back. Thank you for choosing Dusit Thani Kyoto and for your enthusiastic recommendation.Warm regards,Dusit Thani Kyoto
Anonymous User
Deluxe Twin Room
Stayed in Jan 2025
Couples
1 review
3.2/5
Posted on Feb 28, 2025
I went to the bar on the basement floor during happy hour. You can drink Burgundy white wine for up to 1,000 yen a glass, and the food is only spring rolls, shrimp cakes, and french fries, but it's enough since it's a bar.
The in-room dining was also comfortable, with a satisfying meal of crab cream pasta, matcha cheesecake, and wine.
You can become an official member of Dusit Gold for free, and if you join, you can get discounts on meals and the spa, so it's a great deal.
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Response from Property: この度はデュシタニ京都をご利用いただき、またご感想をお寄せいただき誠にありがとうございます。バーでのハッピーアワーやインルームダイニングをお楽しみいただけたとのこと、大変嬉しく思います。お部屋でゆったりとしたお食事の時間をお過ごしいただけたようで、何よりです。また、デュシットゴールドの特典についてもご活用いただき、ご満足いただけたことを光栄に存じます。Dusit Hotels and Resortsのアプリをダウンロード頂ければ、ご到着前より係のものとChatにてご依頼も承れますので是非ご活用くださいませ。今後もお客様にとって快適で充実したご滞在をご提供できるよう努めてまいりますので、またのご来館を心よりお待ちしております。デュシタニ京都
Yat tung
Deluxe King Room
Stayed in Jan 2025
Couples
3 review
5.0/5
Outstanding
Posted on Feb 17, 2025
The hotel is very good, very new and very clean. Special thanks to the Hong Kong staff of the hotel, convenient communication and help to book restaurants
Original TextTranslated by Google
Response from Property: Dear Valued guest,Thank you for your kind words! We are delighted to hear that you enjoyed our hotel’s cleanliness and new facilities. We also appreciate your special mention of our Hong Kong staff member—it’s wonderful to know they could assist you and make your stay more convenient. We look forward to welcoming you again in the future.Graciously yours,Dusit Thani Kyoto
🌸meiyumeijia🌸
Deluxe Twin Room
Stayed in Nov 2024
Family
16 review
5.0/5
Outstanding
Posted on Dec 28, 2024
I have already praised it once. It is a hotel that friends will recommend when they go to Kyoto. The style is typical of Japanese style. The rooms are spacious and the design style is obvious. It is a rare large-space hotel in Japan.
Original TextTranslated by Google
Response from Property: Dear meiyumeijia,Thank you for your kind words and thoughtful feedback. We are delighted to hear that you enjoyed the spacious rooms and the distinctive Japanese design style of our hotel. It is wonderful to know that we could meet your expectations and provide a rare large-space accommodation experience in Japan. We hope to welcome you back on your next visit to Kyoto.Sincerely,Dusit Thani Kyoto