Metropolo Jinjiang Hotel(Kunshan Jinying international Kunju theater store)

Metropolo Jinjiang Hotel(Kunshan Jinying international Kunju theater store) Reviews

Metropolo Jinjiang Hotel(Kunshan Jinying international Kunju theater store)

No. 869 West Tongfeng Road, Kunshan, Jiangsu, 215300, ChinaSee Hotel Details
Metropolo Jinjiang Hotel(Kunshan Jinying international Kunju theater store)
Metropolo Jinjiang Hotel(Kunshan Jinying international Kunju theater store)Metropolo Jinjiang Hotel(Kunshan Jinying international Kunju theater store)Metropolo Jinjiang Hotel(Kunshan Jinying international Kunju theater store)
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Guest Reviews

9.1/10
Good
4146 review
Verified reviews
Location9.0
Amenities8.9
Service9.2
Cleanliness9.1
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All reviews(4146)
Positive reviews(4098)
Reviews with photos/video(1957)
Friendly front desk staff(358)
Awesome amenities(203)
Delicious breakfast(186)
Many amenities(134)
Large rooms(93)
Loved the view(38)
Has play area for children(10)
Negative reviews(48)
Pringles-sour&cream
Boutique Business Suite
Stayed in Feb 2025
Couple
10 review
7.5/10
Posted on Mar 21, 2025
There’s a small park behind the hotel which is great if you want to take a walk. There’s also a playground/ outdoor diner next to the restaurant entrance on the fifth floor. I haven’t met a staff that speaks English. I can’t tell if the front desk staff is friendly or not, they kinda avoided speaking with us as much as possible. The cleaners and the food service crew are awesome though.
Response from Property: We are deeply sorry for the guest's feedback about the lack of communication at the front desk. The front desk is an important bridge for us to communicate with guests, and we have always been committed to providing friendly and warm service. We sincerely apologize for not meeting your expectations this time. We have conveyed this feedback to the front desk team and will strengthen training to ensure that every employee can actively and proactively communicate with guests and provide more warm and thoughtful service. We believe that through continuous efforts and improvements, we can win your satisfaction and trust. If you have any further comments or need help, please feel free to contact us. We look forward to your visit again and promise to provide you with a better service experience.
ChasingBeginnings
Elegant Business Room
Stayed in Dec 2024
Couple
10 review
9.5/10
Amazing
Posted on Jan 18, 2025
Great experience with attentive service and spectacular view. Staff are friendly and helpful, location of the hotel is perfect. The hotel has direct access to a beautiful park and a famous local restaurant on Level 2 and 3. Only imperfection is the smell of the sewage in the toilet, hope the hotel can look for ways to improve (e.g air refreshers etc.)
Response from Property: Dear guest: Hello! Thank you very much for sharing your stay experience with us and providing us with valuable comments and suggestions! We have made improvements in time. We failed to leave you with a perfect memory this time. We hope to make up for it next time (give us a chance!) We are working hard and look forward to your witness! Wish you all the best!
Mateja Bokan
Elegant Business Room
Stayed in May 2025
Family
40 review
8.0/10
Very Good
Posted on Jun 3, 2025
This is a decent hotel in Kunshan. It is a 10min drive away from Golden Eagle mall, so that's convenient. You get what you pay for in terms of the room. Cleaning of the bathroom could be a bit better, but is still on par with other Chinese hotels...
Response from Property: Dear guests: Hello! Thank you very much for your support and recognition of the hotel. Everything we do is to bring a different holiday experience to every guest. We are really moved to see your satisfaction and affirmation. We will continue to work hard and be ready at all times. You are welcome to come back at any time.
Chris
Boutique Twin Room
Stayed in Apr 2025
Solo traveler
69 review
6.0/10
Posted on May 18, 2025
Pretty average place, not sure why it got to the top of sub-200 RMB hotels in Kunshan. Internet was the slowest I've encountered in awhile so I switched to 5G. I hated how small the shower was. Smelled a bit like smoke even though it was a non-smoking room. Delivery drivers had access to the elevators which was nice.
Response from Property: 尊敬的客人，您好！非常感謝您選擇我們酒店並抽出時間分享入住感受。您提到的網絡速度慢、淋浴間空間小以及房間殘留煙味的問題，我們深表歉意，這確實暴露出我們在設施維護和服務細節上的不足。我們已安排技術人員全面升級網絡設備、優化信號覆蓋，並對淋浴間空間利用方案進行重新評估；針對煙味問題，我們會加強清潔流程，增加除味處理環節，嚴格管控客房空氣質量。其次我們是承租物業，建築結構原因，有些地方貨梯無法到達，所以才會使用到客廳，我們已和供應商溝通，避開高峯期送貨。
Guest User
Boutique Business Suite
Stayed in Feb 2025
Business traveler
2 review
7.0/10
Posted on Mar 11, 2025
Prompt Service from the front desk. Friendly and patient staff members.
Response from Property: 親愛的客户，非常感謝您抽出寶貴的時間為我們的酒店留下了如此讚揚的評價。您的滿意與支持是我們前進的動力，我們會一如既往地為您提供優質的服務和舒適的住宿體驗。
Anonymous User
Boutique Twin Room
Stayed in Dec 2024
Traveling with friends
6 review
8.5/10
Very Good
Posted on Mar 1, 2025
Was pretty clean, tranquil calm location, and not too far from the subway station.
Response from Property: 歡迎您下次來崑山入住本酒店，期待您的五星好評，謝謝
Ian Joseph
Elegant Business Room
Stayed in Dec 2023
Couple
25 review
9.0/10
Great
Posted on Jan 30, 2024
This is a great hotel, centrally located in Kunshan and right opposite a magnificent, huge wet market. There are also plenty of eating options nearby and a park behind the hotel which make the setting ideal. The room is fine without being luxurious and the breakfast is also perfectly adequate, Chinese style. There is a beautiful outdoor area adjacent to the breakfast lounge, perfect for children to play while parents relax in the sun. Service is friendly and I would heartily recommend this hotel.
Response from Property: 尊敬的賓客：您好，感謝您對我們的認可，客人的每一絲需求都是我們為之努力的方向。我們一定更加努力，打造星級水準，期待下一次的出行再次與您相遇，我們能為您創造更加完美的服務。
DANIEL JAMES
Elegant Business Room
Stayed in Jul 2024
Solo traveler
1 review
10/10
Outstanding
Posted on Sep 12, 2024
Awesome hotel, very kind staff. Understood my Chinese
Response from Property: 尊敬的賓客：您好！非常感謝您對我們的支持與信任，我們將繼續秉承用心做事、細心服務的服務理念，讓您在錦江的居住感受到家一般的温暖。期待您能再次光臨檢閲我們的進步，祝您開心每一天！
Kam Meng
Elegant Business Room
Stayed in Dec 2024
Couple
12 review
10/10
Outstanding
Posted on Jan 13, 2025
Acceptable for the price.
Response from Property: 尊敬的賓客：您好！非常感謝您對我們酒店如此的青睞和喜愛！前進的腳步永不停歇，為了您的信賴，我們將更加堅持不懈，錦江酒店永遠屹立於這個城市，等候您的來臨！不見不散哦！祝：笑口常開！
Anonymous User
Elegant Business Room
Stayed in Jun 2023
Business traveler
8 review
9.0/10
Great
Posted on Jul 15, 2023
Clean , good location, over than expected , many restaurants around
Response from Property: 謝謝親的好評！小的期待您回家 繼續為小主服務 小的祝您心想事成！萬事如意！
Guest User
Boutique Business Suite
Stayed in Dec 2022
Solo traveler
2 review
8.0/10
Very Good
Posted on Jan 15, 2023
Satisfying hotel with a beautiful nostalgic view of Downtown Kunshan. It’s very close to all the happenings spots.
Response from Property: ： 感謝親愛的客人對我們的肯定喔，錦江都城崑山崑劇院酒店還設有親子房的哦，房間裏面有小童床，小童玩具及其他可用到的物品。歡迎客人下次體驗呢，另外我們還在每個房間都為您配備了一次性馬桶坐墊，耳塞，頭繩等物品，衹希望尊敬的客人可用住的滿意舒心，就是對我們最大的滿足，錦江都城崑山崑劇院酒店全體員工祝您天天開心，期待您的再次光臨！
christophe jean alexandre
Metropolitan City-View Business Suite
Stayed in May 2023
Solo traveler
100 review
7.5/10
Posted on Jul 30, 2023
affordable, well insulated... nice view (from my suite) but the design of the room is really strange, with lot of place wasted ... not bad for kunshan
Response from Property: Dear guest, welcome to stay at the Jinjiang Capital Hotel ，Our Room is designed to be personalized，Looking forward to your next visit。
Kumar06
Comfy Family Room
Stayed in May 2023
Family
28 review
9.5/10
Amazing
Posted on Jul 1, 2023
Good hotel with children play area and restaurant.
Response from Property: 尊敬的賓客：您好！非常感謝您對我們酒店如此的青睞和喜愛！前進的腳步永不停歇，為了您的信賴，我們將更加堅持不懈，錦江酒店永遠屹立於這個城市，等候您的來臨！不見不散哦！祝：笑口常開！
MD TANIN JAHAN
Elegant Business Room
Stayed in Mar 2024
Business traveler
4 review
9.0/10
Great
Posted on Apr 25, 2024
its great
Response from Property: 尊敬的賓客，感謝你下榻錦江都城酒店。很高興看到您對酒店地理位置、衞生狀況和服務質量的好評。酒店毗鄰市民廣場、金鷹購物中心，吃喝玩樂，一應俱全。小錦歡迎您下次再來體驗。
Filipe C.
Elegant Business Room
Stayed in Nov 2022
Business traveler
11 review
8.5/10
Very Good
Posted on Dec 19, 2022
The staff was really helpful.
Response from Property: 尊敬的賓客您好！非常感謝您選擇入住我們酒店，能為您提供服務是我們的榮幸~感謝您的認可，但是五分阿五分阿 。期待與您再次相聚！酒店位於崑山市中心，毗鄰崑山當代崑劇院，且臨近金鷹，百盛國際購物中心，崑山市民文化廣場，亭林公園，環境優雅，交通便利。是商務旅行的首選哦我們將不斷努力為您及所有賓客提供更優質的服務，真誠期待您的再次光臨！祝您生活愉快！