Soluxe Hotel Reviews

Response from Property: Dear Guest:Warm greeting from Soluxe Hotel KunMing! We are very sorry that we failed to provide you with a good stay experience. We apologize to you for the problems you mentioned sincerely. We have been constantly upgrading and improving the facilities and equipment. Please contact us in advance before your next check-in and we will arrange a quiet room for you that has been upgraded and completed. We look forward to your visit again. Wish you a happy life!尊敬的宾客：您好！很遗憾未能让您拥有良好的入住体验。对于您提到的酒店设施较为老旧、空调声音大以及床垫过硬等问题，我们在此向您致以最诚挚的歉意。在经营过程中我们一直在不断升级、完备设施设备，若您下次入住可提前联系酒店总机，我们会为您安排已经升级完备、安静的房间。真诚期待您的再次光临，相信届时会给您带来全新的感受和满意的服务，祝您生活愉快！

Response from Property: Dear guest: Warm greeting from Soluxe Hotel KunMing! We are delighted that you had a wonderful time at Soluxe Hotel KunMing and gave us such a high evaluation. We are deeply honored. Soluxe Hotel KunMing is located in the core area of the south of Kunming - the First City of South Asian Style. The surrounding supporting facilities are complete, and it can provide you with one-stop services for shopping, dining and entertainment, allowing you to enjoy convenience and pleasure. The hotel has new delicacies such as the Wild Mushroom Crossing-the-Bridge Rice Noodles and the Golden Soup Wild Mushroom Hot Pot. We look forward to your revisit to experience them. We are looking forward to welcoming you again and creating more wonderful memories for you!尊敬的宾客：您好！很高兴您在昆明阳光酒店度过了美好的时光，并给予我们如此高的评价，我们深感荣幸。昆明阳光酒店地处昆明南市区核心位置——南亚风情第壹城，周边配套设施完善，能够为您提供购物、餐饮、娱乐的一站式服务，让您尽享便捷与乐趣。酒店上新野生菌过桥米线、金汤野生菌火锅等美食，期待您的再次光临来体验，我们期待着再次迎接您的到来，为您创造更多美好的回忆！

Response from Property: 尊敬的賓客：您好！感謝您選擇入住昆明陽光酒店並留下滿分好評，您的反饋是對我們工作的認可和鼓勵。很高興您對前台服務表示滿意，我們已將您的讚揚分享給我們的團隊。我們的服務團隊始終致力於提供熱情、周到、細緻的服務，以確保您的住宿體驗儘可能愉快和舒適。我們會倍加珍惜您的推薦，將持續努力以更高的標準要求自身，確保您下次入住時，依然能感受到這份獨特的美好與舒適，靜候您的再次光臨！

Response from Property: 尊敬的賓客：您好！感謝您對我們的認可並給予滿分好評。我們一直努力為客人打造舒適且難忘的入住體驗：酒店地處昆明南市區中心——南亞風情第壹城，距離滇池海埂大壩5公里，車程15分鐘。酒店高樓層的絕佳視野可讓您盡覽城市的繁華盛景；熱忱的服務態度則是我們用心的體現。感謝您下次仍願選擇昆明陽光酒店，誠摯、真誠地期待您的再次光臨，祝您生活愉快！

Response from Property: 尊敬的賓客：您好！很高興您能喜歡我們酒店的高樓層景觀與前台的熱情服務！我們一直努力為客人打造舒適且難忘的入住體驗：高樓層的絕佳視野可讓您盡覽城市的繁華盛景；前台團隊熱忱的服務態度則是我們用心的體現。現入住酒店即可享清湯牛肉麪/特色小鍋米線二選一夜宵禮遇，誠摯期待您的再次光臨，酒店將時刻準備為您創造更多的精彩，祝您生活愉快！

Response from Property: 尊敬的賓客：您好！非常感謝您抽出寶貴的時間分享了您的入住體驗。感謝您對酒店服務及房間格局的認可，我們已將您的好評與團隊的同事進行了分享。我們的團隊始終秉持着用心極致的專業姿態、主動熱情的服務理念，以確保您的住宿體驗儘可能愉快和舒適。我們會不斷努力，讓您的每一次入住都更加滿意。真誠期待您的再次光臨！祝您生活愉快！

Response from Property: Dear guests: Hello! Thank you very much for your stay and appreciation! Your satisfaction is the best affirmation and motivation for us. Kunming Sunshine Hotel has always adhered to the service concept of "Sunshine is new and warmth is always there" to provide guests with a clean, tidy and comfortable accommodation environment, and wholeheartedly welcomes every guest from afar. The Spring City Sunshine Buffet Restaurant located on the sixth floor of the hotel offers a rich variety of breakfasts and provides guests with high-quality catering services. The rooms are equipped with humanized services and high-end comfortable bedding to provide you with a superior stay experience. If you check into the hotel now, you can enjoy a late-night snack of your choice of clear soup beef noodles or special small pot rice noodles. We look forward to your visit again!

Response from Property: Dear guest: Thank you for staying at Kunming Sunshine Hotel and giving us your feedback. Your review is a spur to the hotel's continuous improvement. We have understood your feelings from your review. We are very sorry that you were not satisfied with your stay this time. Experience, this is our biggest regret. We will continue to work hard to improve detail services and strengthen employee business training. We sincerely hope to get in touch with you to learn more details so that we can make corresponding improvements. Kunming Sunshine Hotel has always been committed to using the warmest service to create the most comfortable residence for every guest during the journey. You can call the hotel switchboard to contact us at any time. We sincerely look forward to your visit again. We will make you feel our sincerity. , will also let you see our continuous efforts and progress, and finally wish you a happy life.

Response from Property: Dear guests: Hello! Sincerely thank you for your stay and appreciation! We are happy to bring you a wonderful time on your family outing. Kunming Sunshine Hotel is located in the core of Kunming's southern urban area - the first city with South Asian style. It has complete supporting facilities. Downstairs is Metro Line 5, large shopping malls, snack streets, etc.; the 29th to 41st floors are guest rooms, with floor-to-ceiling windows. It is more suitable for distant views, whether it is natural scenery or city scenery, it can meet your viewing needs. Kunming Sunshine Hotel has always been committed to providing every guest with a high-quality accommodation experience. The rich and diverse Chinese and Western buffet breakfast will make you feel the warmth and convenience of home during your journey. The hotel will host a Myanmar-Thailand Food Festival-themed buffet in August, offering delicacies such as new Chrysanthemum Crossing the Bridge Rice Noodles, Wild Mushroom Crossing the Bridge Rice Noodles, and Golden Soup Wild Mushroom Hot Pot. We look forward to your visit again and wish you a happy life!

Response from Property: Dear guests: Hello! Thank you very much for choosing to stay at Kunming Sunshine Hotel and recognizing our service. The hotel team has always adhered to the proactive and enthusiastic service concept. The front desk and concierge took the initiative to coordinate the room for you after understanding that you needed to arrange a room on the same floor to take care of your family, and finally communicated to upgrade to a higher room type. We are very happy that you are satisfied with the view of Dianchi Lake in our room. We will continue to work hard to get your praise. Motivation, sincerely looking forward to your visit again! I wish you and your family good health and a happy life!