Chengsu Hotel Reviews

Name: Chengsu Hotel
Address: 14-17F, Building 4, Xindou Yuncheng, No.51 Yongping Road, Guandu District, Kunming, Yunnan, China, 14-17F, Building 4, Xindou Yuncheng, No.51 Yongping Road, Mainland, China
Rating: 9.3

Chengsu Hotel

14-17F, Building 4, Xindou Yuncheng, No.51 Yongping Road, Guandu District, Kunming, Yunnan, ChinaSee Hotel Details

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Rooms and Guests

Guest Reviews

9.3/10

Very Good

764 review

Verified reviews

Location9.3

Amenities9.1

Service9.3

Cleanliness9.4

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All reviews(764)

Positive reviews(742)

Reviews with photos/video(148)

Awesome rooms(279)

Large rooms(137)

Easy to get around(86)

Great value for money(74)

Close to train station(55)

Friendly front desk staff(39)

Convenient for shopping(26)

Has rooms for families(8)

Negative reviews(22)

Anonymous User

Featured Room

Stayed in Mar 2025

Couples

9 review

9.5/10

Amazing

Posted on Apr 15, 2025

We stayed at level 15th. There are some thing the owner needs to improve Bed and floor- both squeaky. And the bed top frame is almost fall apart. The squeaky sounds coming from the bed and floor whenever we step on them is really disturbing. Pillow- such a thin pillow. Not comfortable.

Response from Property: Hello, dear guests. Thank you very much for choosing this hotel. I am very sorry for the problems you encountered during your stay. The hotel will improve your questions as soon as possible. At the same time, I also hope you can choose our hotel again and give us a chance to apologize!

Nur Sakinah Bee

Guestroom (Double Bed)

Stayed in Mar 2025

Solo travelers

2 review

8.0/10

Very Good

Posted on Apr 29, 2025

Spacious room. About 10min walk to railway station

Response from Property: Dear guest: Hello! Thank you for your full score review. Your support and encouragement are the greatest motivation for us to move forward. City Hotel strives to create a warm and comfortable living environment for guests and meet the requirements of different guests with the highest cost-effectiveness. City Hotel looks forward to your visit again!

Guest User

Guestroom (Double Bed)

Stayed in Feb 2025

Family

4 review

10.0/10

Outstanding

Posted on Mar 14, 2025

Clean good location and we are upgraded to bigger room. happy with the stay

Response from Property: Dear guest, hello! Thank you very muchfor your support and recognition of thehotelin all aspects. Everything we doonly brings a different vacation experience to every guest. Seeing yoursatisfaction and affirmation, we are trulymoved. We will continue to work hardand always be prepared for you to comeback anytime

Anonymous User

Guestroom (Double Bed)

Stayed in Apr 2025

Travel with friends

3 review

8.5/10

Very Good

Posted on Jun 2, 2025

Pretty good

Response from Property: 尊敬的賓客：您好！感謝您 5分的點評哦！每個城市總會有讓人惦念的理由，每個季節都有我們難捨的景色，每個酒店都有他們甜美而有温馨的回憶，希望城宿會是您回憶裏最温馨最獨特的那個！常回城宿看看哦，祝：安好

Teejayq

Family Friendly Room

Stayed in Oct 2024

Family

8 review

4.5/10

Posted on Nov 26, 2024

Location was okay but not great, cleanliness was subpar at most, there was pee behind the toilet seat cover, and previous occupant’s hair. There are three lifts up to our floor but the lifts were pretty slow, so it was always quite a wait. Service was horrible, girl at desk was unfriendly and spoke to us pretty rudely. Overall okay stay but won’t be back.

Response from Property: Distinguished guests, we apologize for the bad experience. You can call the attendant at any time during your stay. We are on 24-hour standby for you to solve the problem, on the room hygiene problem, the hotel engineering department has strengthened maintenance, To ensure that your next stay will not be such a problem, we are sorry for the inconvenience.

Anonymous User

Guestroom (Double Bed)

Stayed in Oct 2024

Travel with friends

2 review

8.5/10

Very Good

Posted on Dec 5, 2024

Good location nearby to main Kunming train station within walking distance 6mins. There’s also alots of restaurants and convenience stores nearby! Especially famous Kunming jiahua pastry shop selling fresh rose pastry, and the next having Luckin coffee just right beside.

Jillian Kueh

Standard 2-bed Room

Stayed in Apr 2025

Solo travelers

4 review

10.0/10

Outstanding

Posted on May 18, 2025

Services was good and nearby to the railway station.The services counter was helpful.

Yueh Ting

Family Friendly Room

Stayed in Feb 2025

Family

1 review

10.0/10

Outstanding

Posted on Apr 17, 2025

Very close to railway station, suitable for overnight and catch the train next morning. Many choices of food nearby too.

ZUBERI MOHD WASEEM

Guestroom (Double Bed)

Stayed in Dec 2024

Solo travelers

29 review

10.0/10

Outstanding

Posted on Mar 4, 2025

Very good services I like this hotel staff helpful easy to reach from station local market near this.

Guest User

Deluxe Queen Room

Stayed in Feb 2025

Family

3 review

10.0/10

Outstanding

Posted on May 17, 2025

Large room, staff very good attention to the detail and very helpful

Guest User

Standard 2-bed Room

Stayed in May 2024

Family

41 review

10.0/10

Outstanding

Posted on Jun 21, 2024

Very good value for location and view! The reception is very friendly and nice.

Kafkoof

Standard 2-bed Room

Stayed in Apr 2024

Family

32 review

9.0/10

Great

Posted on May 9, 2024

The room condition is great with the price we paid. Couldnt expect more. What was amazing, the receptionist was super helpful. I wanted to buy something at the store next to the hotel lobby and my Alipay wasnt working, she came to help me by paying the bill first. The next day, I paid her back. Thank you so much. Other than that, 2 of the elevator was really in bad condition, another 2 was okay.

Response from Property: Dear guest: Hello! Thank you for your 5-point review! Every city has its own reasons for missing, every season has its own unforgettable scenery, and every hotel has its own sweet and warm memories. I hope that Chengsu will be the warmest and most unique one in your memory! Come back to Chengsu often, and I wish you well.