Sunrise On The Bund Hotels & Resorts Shanghai Guest Reviews
4.5/5
Good
1629 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.6
Amenities4.5
Service4.5
Cleanliness4.6
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All reviews(1629)
Positive reviews(1563)
Reviews with photos/video(220)
Friendly front desk staff(132)
Perfect for business trips(41)
Well designed(36)
Great swimming pool(19)
Close to metro(11)
Fantastic river view(6)
Negative reviews(66)
chengann tan
Single Room
Stayed in Dec 2024
Business travelers
7 review
5.0/5
Outstanding
Posted on Jan 16, 2025
very good hotel in a central location. it's quiet and within reach of malls and train station. the staff are very professional and helpful. kudos to mr Alen Hong 浦华前厅经理Alen洪who was very helpful and went
beyond duty. highly recommended
Response from Property: 尊敬的客人,感謝您與我們分享您美好的住宿體驗。對於所有未來入住浦華酒店的客人,我們承諾將提供同樣專業、貼心的服務。並感謝您的推薦,這些都是我們不斷成長與進步的動力。再次感謝您對我們的支持與信任。期待在未來某日,能有機會再次為您服務,我們將確保為您提供更優質、更難忘的美好入住體驗。上海外灘浦華大酒店管理層
Guest User
Deluxe Single
Stayed in Oct 2024
Solo travelers
13 review
4.7/5
Amazing
Posted on Dec 2, 2024
I enjoyed my time at Sunrise. The breakfast buffet was good. They are between 2 malls, which are about 8-10 minutes walk. There are not a whole lot of restaurant choices outside the hotel, but there are 2-3 restaurants on the property (1 has on a Michelin award for many years), I just did the morning buffet. There is a whole lot of construction around the hotel. It is in walking distance to the bay (about 10-15 minutes). The rooms was pretty big. The only issue I had was there was mold around the bathtub, but other than that the hotel was very good. Definitely would stay here again when I return to Shanghai.
Guest User
Single Room
Stayed in Oct 2024
Business travelers
4 review
3.7/5
Posted on Jan 12, 2025
The overall stay was pleasant The hotel is conveniently located near line 12 International Cruise Terminal subway station.
Response from Property: 尊敬的客人,感謝您下榻上海外灘浦華大酒店。我們真誠期待您的再次光臨,為您提供更加舒適温馨的住宿環境和豐富的酒店產品及服務。
Aleksandr
Standard Twin
Stayed in Nov 2024
Business travelers
7 review
4.7/5
Amazing
Posted on Dec 14, 2024
Had a 1 night stay at the hotel, hotel has a good location & friendly staff.,
Response from Property: Dear gueat,Thank you very much for your affirmation and feedback! We are extremely pleased to know that you are happy with our location and staff service. We look forward to serving you again and are sure your next journey will be even more memorable. Please feel free to contact our service team with any suggestions or needs. Thank you again for choosing our hotel. Your satisfaction is our unremitting pursuit.Sunrise On The Bund Hotel Managerment
Janica Cenni Salim
Deluxe Twin
Stayed in Dec 2024
Business travelers
16 review
5.0/5
Outstanding
Posted on Jan 31, 2025
Great location, nice breakfast, best service.
Response from Property: Thank you so much for your satisfactory review! We are well aware that a great location, delicious breakfast and caring service are important factors when you choose our hotel. Your satisfaction is our unremitting pursuit! We look forward to bringing you a higher quality stay experience again in the near future.
Milos Tosic
Deluxe Twin
Stayed in May 2024
Business travelers
8 review
4.7/5
Amazing
Posted on Jun 22, 2024
Good hotel, front desk knows english which is good. Wifi in the room was not working and some lights in the room but we were in hotel just 1 night so we did not call them to fix it.
Response from Property: Thank you very much for choosing to stay at Sunrise On The Bund.We are glad that you appreciate our service. We will report your questions about the network and lights to our relevant department.Thank you for your affirmation and looking forward to your visiting again.GM Mr.Lin
Guest User
Standard Twin
Stayed in May 2024
Family
1 review
4.7/5
Amazing
Posted on Jun 20, 2024
super value for money, location is perfect as it's located in between two big shopping malls, and right opposite the beautiful riverside . The renovation of the rooms are upto international 5 star , especially the toilet and the beddings .
Response from Property: Thank you very much for choosing to stay at Sunrise On The Bund. We are glad that you have a pleasant stay and looking forward to seeing you in the near future. GM Mr.Lin
Mongolian Family
Twin Room
Stayed in Oct 2023
Business travelers
13 review
5.0/5
Outstanding
Posted on Dec 5, 2023
Good location , staffs are very nice and helpfull , special thanks to Mr.Davies Huang . He will give you all information you need and he speak english well too.
Response from Property: Thank you very much for choosing to stay at Sunrise On The Bund. We are glad that you have a pleasant stay and looking forward to seeing you in the near future.GM Mr.Lin
Luis
Single Room
Stayed in Apr 2024
Business travelers
1 review
5.0/5
Outstanding
Posted on May 29, 2024
I had a wonderful stay at Sunrise on the Bund. Great location. Very friendly staff. Alen and Marco were both great helps. I also really liked the gym and amenities. Would definitely stay again if I’m in the area. I didn’t have any issues with noise and my room was huge.
Guest User
Deluxe Single
Stayed in Nov 2023
Business travelers
5 review
5.0/5
Outstanding
Posted on Dec 25, 2023
Convenient location with good service.
Room is clean and breakfast also has enough variety.
Response from Property: Thank you very much for choosing to stay at Sunrise On The Bund. It is our goal to provide guests with a clean and tidy accommodation.We are glad that you have a pleasant stay and looking forward to seeing you in the near future. Sunrise On The Bund GM Lin
Ksenia
Deluxe Single
Stayed in Nov 2024
Couples
6 review
5.0/5
Outstanding
Posted on Dec 15, 2024
Great hotel with its own swimming pool and spa
Response from Property: Dear guest,Thank you so much for your appreciation! Our team is committed to providing an exceptional stay and we are glad that you have experienced our pool and spa. Your feedback is extremely valuable to us and we always strive to ensure that every stay makes your trip more memorable.Looking forward to your next visit and enjoying the relaxation and pleasure brought by our exclusive facilities again.Sunrise On The Bund Hotel Managerment
Leo Constantine
Twin Room
Stayed in Oct 2023
Business travelers
7 review
4.5/5
Great
Posted on Nov 21, 2023
Front desk and concierge supervisor are extremely helpful also with great hospitality and thoughtful.
This is my second time to stay here, room isn’t that big but quite cozy, would definitely stay here again in the future.
Response from Property: Thank you very much for choosing to stay at Sunrise On The Bund. We are glad that you have a pleasant stay and looking forward to your next stay. GM Mr. Lin
Guest User
Standard Twin
Stayed in Apr 2024
Family
1 review
5.0/5
Outstanding
Posted on May 21, 2024
The staff were so helpful and attentive. In particular the concierge Morgan Zhang, who went out of his way to help me book by airport car pickup. Irene at the reception was also extremely helpful and Davis Huang the concierge in the morning. We loved our stay.
Response from Property: Thank you very much for choosing to stay at Sunrise On The Bund. We are glad that you have a pleasant stay and looking forward to seeing you in the near future.Sunrise On The Bund GM Lin
LeeMichael
Single Room
Stayed in Jul 2024
Other
3 review
4.2/5
Very Good
Posted on Aug 12, 2024
Very quiet snd great service . And also in a very convenient location
Response from Property: Thank you very much for choosing to stay at Sunrise On The Bund. We are glad that you have a pleasant stay and looking forward to seeing you in the near future.GM Mr.Lin
Guest User
Deluxe Twin
Stayed in Sep 2023
Family
11 review
5.0/5
Outstanding
Posted on Oct 23, 2023
My over all experience at the Sunrise On The Bund Hotel was good. Hotel management made sure they provided me with English speaking representatives to check in and to answer any questions. concierge was very helpful since I was not traveling about Shanghai with a tour guide concierge requested taxis for me when I was going out and they always wrote the addresses of the different places I was going in Chinese to give to cab drivers as I traveled throughout Shanghai. this made communicating with taxi drivers much easier. They also made sure I had the Hotels address written down on paper in Chinese as well. the breakfast was fresh and staff was friendly. I definitely would stay again.
Response from Property: Thank you very much for staying with us at Sunrise On The Bund. We are glad that you have a pleasant stay and looking forward to seeing you for the next time. GM Mr. Lin