Crystal Orange Hotel (Kunming Nanping Pedestrian Street) Reviews
Crystal Orange Hotel (Kunming Nanping Pedestrian Street)
No.11 West Dongfeng Road, Wuhua District, Kunming, Yunnan, ChinaView Hotel Details
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Crystal Orange Hotel (Kunming Nanping Pedestrian Street) Guest Reviews
4.7/5
Outstanding
5712 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.7
Amenities4.6
Service4.7
Cleanliness4.7
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All reviews(5712)
Positive reviews(5617)
Reviews with photos/video(699)
Easy to get around(1109)
Close to metro(620)
Convenient for shopping(517)
Friendly front desk staff(443)
Delicious breakfast(267)
Nice bathtub(25)
Negative reviews(90)
Williamgoh
Jiangnan (Voice Control, Mini Fridge, Electric Curtains)
Stayed in Dec 2024
Couples
4 review
4.2/5
Very Good
Posted on Dec 7, 2024
The hotel is located in centrally located and close with the shopping area (Nan Ping, Kunming Old Street, and Nan Qiang). Free bathbomb every day if you book the room with bathtub. Your room might be noisy in the morning if your room is facing the school.
Come during autumn season in early January, temperature is abit cold but the AC in the room is not able to work.
Overall still positive experience
Response from Property: Dear guest, thank you for your choice of stay and feedback. I'm sorry we didn't bring you a perfect stay. Your suggestions are very important, and our colleagues will be more meticulous in serving customers in the future. Look forward to your next stay and feel our better service.
Santaclaush
Deluxe Family Room
Stayed in Dec 2024
Family
5 review
4.5/5
Great
Posted on Dec 7, 2024
Great location to the Nanping pedestrian street, old street and shopping area whereby we could go back to the hotel to drop off the shopping before continuing with more shopping! However our room had an unpleasant smell which could not be resolved. Our friend staying in the other room was fine though.
Response from Property: Dear guest, thank you for your choice of stay and feedback. I'm sorry we didn't bring you a perfect stay. Your suggestions are very important, and our colleagues will be more meticulous in serving customers in the future. Look forward to your next stay and feel our better service.
alastairg
Designer Double Bed Room (Voice Control, Mini Fridge, Electric Curtains)
Stayed in Oct 2024
Couples
17 review
5.0/5
Outstanding
Posted on Oct 22, 2024
Hotel is conveniently located beside 五一 station. There’s many malls and food options around. Reception staffs are very helpful & friendly! Enjoyed our stay here.
Response from Property: Dear guest: Hello! Thank you very much for your stay at Orange Crystal Kunming Nanping Walking Street Hotel! We will continue to strive to provide you with more thoughtful and comfortable service, looking forward to meeting you again! Hotel General Manager: Lv Dan
Guest User
Standard Twin Room (Voice Control, Mini Fridge, Electric Curtains)
Stayed in Oct 2024
Travel with friends
1 review
5.0/5
Outstanding
Posted on Oct 16, 2024
We really like this hotel, excellent hotel & excellent staffs. the staffs were really helpful, and very nice. They gave free upgrades to our room. They allowed us to keep our luggages after check out because our flight is at night and rewarded us with late check out. The location is very convenient located downtown near shopping malls & lots of halal restaurants for muslim. The metro station is just outside the hotel. The room itself was really clean and well-maintained. Definitely will stay here again in future. I’ve already recommended this hotel to my friend on my Instagram!
Response from Property: Dear guest: Hello! Thank you very much for staying in the hotel and giving comments, we are very glad to see your recognition of our work, with your trust, we are always ready to bring quality service to every guest, looking forward to your visit again! Hotel General Manager: Lv Dan
R Lim
Blossoming (Voice Control, Mini Fridge, Electric Curtains)
Stayed in Aug 2024
Couples
1 review
5.0/5
Outstanding
Posted on Sep 1, 2024
Excellent hotel with excellent service and at reasonable price. Very conveniently located downtown near shopping malls and eating outlets. The Wuyi Road 五一路 metro exit A is just outside the hotel. The staff are very courteous and attentive. Would stay here again when I next visit Kunming.
The only negative is that taxis cannot stop directly in front of the hotel entrance but about 50-100 metres away.
Response from Property: Dear guest: Hello! Thank you very much for staying in the hotel and giving comments, we are very glad to see your recognition of our work, with your trust, we are always ready to bring quality service to every guest, looking forward to your visit again! Hotel General Manager: Lv Dan
Guest User
Designer Double Bed Room (Voice Control, Mini Fridge, Electric Curtains)
Stayed in Dec 2024
Couples
2 review
4.5/5
Great
Posted on Dec 3, 2024
The front counter reception FuRong is very friendly. Added us to wechat if we have any problem or questions. We got a nice upgraded room with a bathtub in the room. Only suitable for couple. The breakfast is good. Got cereal, pastries and local Chinese food. The only issue with the room was the aircon wasn't working properly. It was warm during the night and we have open the window to cool down. Not sure if this is due to winter time that the aircon was turned on.
Response from Property: Dear guest: Hello! Thank you for your recognition of all aspects of Orange Crystal Kunming Nanping Pedestrian Street Hotel! However, we know that there is still a certain gap between the full five points in your mind, and you are always welcome to put forward your valuable comments to us, looking forward to your visit again!
ffatfingers
Designer Double Bed Room (Voice Control, Mini Fridge, Electric Curtains)
Stayed in Nov 2024
Family
6 review
4.5/5
Great
Posted on Nov 27, 2024
Some rooms have smoke smell, but the staff will do their best to remove it. Location is great, right next to the train station.
Response from Property: Dear guest, thank you for your choice of stay and feedback. I'm sorry we didn't bring you a perfect stay. Your suggestions are very important,our hotel does not have non-smoking room.You can contact us in advance for your next stay,and we will handle the smoke-free situation for you in advance.We will continue to strive to provide you with more thoughtful and comfortable service, looking forward to meeting you again!
Jun Mun 俊文
Moonlit Twin Room (Voice Control, Mini Fridge, Electric Curtains)
Stayed in Nov 2024
Solo travelers
6 review
5.0/5
Outstanding
Posted on Nov 15, 2024
I am a returned guest of the hotel. When I know i had to returned to Kunming, only this hotel comes to my mind. Location is definitely why you choose this hotel.
Their service level is excellent as well. Everybody from the front desk to the housekeeping ladies, will greet you with a warm smile.
Totally recommend this hotel, if you are traveling to this part of the world.
Response from Property: Dear guest: Hello! Thank you very much for staying in the hotel and giving comments, we are very glad to see your recognition of our work, with your trust, we are always ready to bring quality service to every guest, looking forward to your visit again!
PennH
Family-friendly Family Room
Stayed in Apr 2024
Family
7 review
5.0/5
Outstanding
Posted on May 1, 2024
Clean. Convenient location. Opposite (walking distance) located the old town. Lot of eateries nearby. Metro line is just outside the hotel. Little inconvenience for us to unload luggage from taxi as can’t drop off directly at the main entrance. But no big issue for us.
Response from Property: Dear guest: Hello! Thank you very much for staying in the hotel and giving comments, we are very glad to see your recognition of our work, with your trust, we are always ready to bring quality service to every guest, looking forward to your visit again! Hotel General Manager: Lv Dan
Pichit
Standard Twin Room (Voice Control, Mini Fridge, Electric Curtains)
Stayed in Oct 2024
Couples
6 review
5.0/5
Outstanding
Posted on Oct 31, 2024
The hotel has a very good location for traveler who wants to explore Kunming city. Very good service and hospitality. Easy to travel as Metro station is by the hotel. Will come to stay next time.
Response from Property: Dear guest: Hello! Thank you very much for staying in the hotel and giving comments, we are very glad to see your recognition of our work, with your trust, we are always ready to bring quality service to every guest, looking forward to your visit again! Hotel General Manager: Chen Deli
S.G.K
Blossoming (Voice Control, Mini Fridge, Electric Curtains)
Stayed in Nov 2024
Couples
5 review
4.5/5
Great
Posted on Nov 19, 2024
Great location! Train station just few meters from hotel. Malls are within walking distance
Response from Property: Dear guest: Hello! Thank you for your recognition of all aspects of Orange Crystal Kunming Nanping Pedestrian Street Hotel! However, we know that there is still a certain gap between the full five points in your mind, and you are always welcome to put forward your valuable comments to us, looking forward to your visit again!
Rui
Standard Twin Room (Voice Control, Mini Fridge, Electric Curtains)
Stayed in Sep 2024
Travel with friends
3 review
5.0/5
Outstanding
Posted on Sep 26, 2024
I recently stayed at this hotel and was very pleased with my experience. Its strategic location, with easy access to nearby shops and restaurants, made everything incredibly convenient. The hotel itself was clean and well-maintained, and the staff were exceptionally friendly and welcoming. I would definitely recommend this place for anyone looking for comfort and convenience
Response from Property: Dear guest: Hello! Thank you very much for your stay at Orange Crystal Kunming Nanping Walking Street Hotel! We will continue to strive to provide you with more thoughtful and comfortable service, looking forward to meeting you again! Hotel General Manager: Lv Dan
Guest User
Designer Double Bed Room (Voice Control, Mini Fridge, Electric Curtains)
Stayed in Sep 2024
Business travelers
2 review
5.0/5
Outstanding
Posted on Oct 5, 2024
I am a frequent traveller to Kunming and this was my first time stay in this hotel. I couldn't say much other than saying it is highly recommended As a Muslim, here is the best spot as the halal restaurants are just within the hotel compound. Even the mosque is only 3 minutes walking. The hotel is as good as 5 stars hotel, near public transport and in the middle of the city. The best experience I had here is that they allow me to check out late until 3pm though I was asking only till 1pm, and it's FOC. Love this place and will come again.
Response from Property: Dear guest: Hello! Thank you very much for staying in the hotel and giving comments, we are very glad to see your recognition of our work, with your trust, we are always ready to bring quality service to every guest, looking forward to your visit again! Hotel General Manager: Lv Dan
Roy
Designer Double Bed Room (Voice Control, Mini Fridge, Electric Curtains)
Stayed in Sep 2024
Solo travelers
17 review
5.0/5
Outstanding
Posted on Sep 20, 2024
Easy to get to located close to metro station exit A Wuyu Rd .Close to pedestrian street. Great rooms and service
Response from Property: Dear guest: Hello! Thank you very much for staying in the hotel and giving comments, we are very glad to see your recognition of our work, with your trust, we are always ready to bring quality service to every guest, looking forward to your visit again! Hotel General Manager: Lv Dan
YULIAWATI
Moonlit Twin Room (Voice Control, Mini Fridge, Electric Curtains)
Stayed in Nov 2024
Travel with friends
2 review
5.0/5
Outstanding
Posted on Nov 15, 2024
The hotel clean and really easily to reach, really convinient to go arround
Response from Property: Dear guest: Hello! Thank you very much for your stay at Orange Crystal Kunming Nanping Walking Street Hotel! We will continue to strive to provide you with more thoughtful and comfortable service, looking forward to meeting you again!