Toyoko-inn Hotels in Kumamoto

You can see this hotel when you walk out from the east gate of JR Kumamoto station. Although the nearby area is not popular with just few restaurant and store, but it has a local railway station. However, I have to say this is the worst hotel I have ever lived in my travelling life. This one in the Kumamoto shame on the whole Toyoko Inn system. I had got some strawberry and sweets in the fridge in the room, and they were all frozen to ice at that night. I did not change any switch in the fridge and it was set up to 2 of total 5. Then I took the frozen strawberry to the front and told the stuff, but a lady just said sorry about that and that's all. I can understand there are some difficulties for the staff to explain why bad thing happened to the customers, but at least they should show they would put effort to fix the problems. This happened in the second night, but I have not get any explanation or compensation when I left even till now. And the water pump also created lots of noises when nearby rooms using water, so I think is might be refrained from an old hotel.

The use of space is great. Although it is small, it has all the necessary features. It has a big bed and is comfortable to sleep on. You can put your suitcase under the bed. It is not far from the bus stop and there are many restaurants nearby. Breakfast is provided free of charge. Although there are not many options, it is pretty good. The living environment is hygienic and tidy.

There weren't many reviews and it seemed like there were a lot of locals who were tourists. The room photos were so old that I thought I'd just sleep there, but it must have been remodeled, so it was different from the photos. The exterior of the building also looked like it was under construction, and it was clean. The staff were very friendly. The room was a little bigger than other local business hotels. I think I could open a suitcase under the bed and walk around leisurely. However, the bed had long legs so I could see underneath, which was clean, but I think it wasn't fixed, so the bed was pushed a little. Breakfast was included, so it was clean. I ate delicious home-cooked food, drank fresh fruit drinks, and had coffee. I went up to the room and spent some leisurely time before checking out. (The location is also good. There is a bus terminal, shopping mall, and arcade nearby on the Daegaseon Line.)

The hotel is clean and comfortable. Breakfast is simple and delicious. The hotel is right at the entrance of the tram station and has convenient transportation. It is very close to Domachisuji Shopping Street and Kamitori Shimotori. It takes about 10 minutes to walk to Kumamoto Castle. Highly recommended hotel in Kumamoto city.