J Suites Hotel Reviews

The room was clean and comfortable, with excellent air conditioning. However, the front desk staff were unfriendly and lacked proper customer service skills.

Very comfort bed & clean toilet. Got cheap price for superior king. Suitable for short staycation.

facing check in problem for no window and window room but hotel solve my problem and give us room with window at last...tqvm

Nice room

Spacious room, Comfort bed, great location and Good rain shower

Good location Lots of food around the area. Clean and comfy bed. Recommended for those om work/business trip.

Pro: bilik bersih, tekanan air kuat, lokasi strategic, wifi laju Cons: bilik kecik jadi susah sikit nak solat, aircond kurang sejuk Overall, recommended! Might be repeated again in future

Good hotel, worth the price.

MEMG SENTIASA MEMILIH JS.HOTEL,TEMPAT MAKAN DEKAT,PUSAT BANDAR DEKAT, BANK DEKAT,YG PASTI TERBAIK..TQ JS HOTEL

Clean and comfortable room. Bit small for family with kids. Free parking available.

Good size room. Very clean and staff at the customer service centre were first class

Poor sound insulation

1st time here, impress by the service, cleanliness n the location. However parking area quite narrow. Overall really enjoyed staying here, nearby chinatown, pasar Payang, pulau warisan.

A very disappointing experience: The hotel is run-down; there is a lingering mouldy smell in the reception area, the lift and corridors due to lack of regular airing. The roomsize was grossly overstated in hotel booking description 20 sqm instead of 30 sqm), had no shelves nor a cupboard for clothes. The carpet and bathroom cabinet were dusty and there were cobwebs in various corners of the ceiling, all of which was only cleaned after I made the hotel staff aware of it. Also, there is a very petty policy about complimentary coffee/teabags that were only provided when asked specifically at reception. With no automatic daily top-up in the room. The same goes with the daily tidying up of room, which again will only be done upon explicit request each morning - something we were willfully never made aware of! Furthermore, there was poor and unstable internet connection. The staff is badly trained and argumentative, always wanting to have the last word and making you feel like we are in the wrong. To make matters worse, the hotel actually charged us more than what its peers and better in town would have charged. I would definitely not consider recommending this place to anyone, neither Malaysian nor foreigner.