Sheraton Imperial Kuala Lumpur Hotel

Sheraton Imperial Kuala Lumpur Hotel Reviews

Sheraton Imperial Kuala Lumpur Hotel

Jalan Sultan Ismail, Kuala Lumpur, 50250, MalaysiaSee Hotel Details
Sheraton Imperial Kuala Lumpur Hotel
Sheraton Imperial Kuala Lumpur HotelSheraton Imperial Kuala Lumpur HotelSheraton Imperial Kuala Lumpur Hotel
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1 night

Guest Reviews

8.8/10
Very Good
737 review
Verified reviews
Location8.9
Amenities8.7
Service8.9
Cleanliness8.8
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All reviews(737)
Positive reviews(704)
Reviews with photos/video(214)
Delicious breakfast(65)
Large rooms(55)
Convenient for shopping(36)
Perfect for business trips(22)
Loved the view(21)
Comfortable bed(18)
Located downtown(17)
Luxurious(7)
Negative reviews(33)
Muhamad Azmirul
Guest Room, 1 King, City View
Stayed in Mar 2025
Solo travelers
8 review
10.0/10
Outstanding
Posted on Apr 6, 2025
Best place for staycation. I like their facilities especially the jacuzzi. Very big and best to enjoy & relax.
Response from Property: Dear valued guest,Thank you for sharing your experience! We're happy to hear you had a pleasant stay. It's great to know you enjoyed the facilities.. We appreciate your feedback and hope to welcome you back soon!Best regards,Effendi RamleyHotel Manager
Feefa M
Guest Room, 1 King, City View
Stayed in Mar 2025
Family
22 review
10.0/10
Outstanding
Posted on Apr 3, 2025
Just booked one night staycation during 3rd day of raya and it was a good. Breakfast was okay will variety of foods. Room was spacious and clean. Pool also clean. Overall satisfied with the stay.
Response from Property: Dear valued guest,Thank you for sharing your experience! We're happy to hear you had a pleasant stay during Raya. It's great to know you enjoyed the spacious room, breakfast, and clean pool. We appreciate your feedback and hope to welcome you back soon! Best regards,Effendi RamleyHotel Manager
Fatin Amirah Bin Ahmad Kamal
Guest Room, 1 King, City View
Stayed in Jan 2025
Family
2 review
8.5/10
Very Good
Posted on Feb 23, 2025
Clean and spacious room. Their breakfast buffet spotlight is their on the spot fresh juice that u can even create your own mix.
Response from Property: Dear Guest,Thank you for sharing your wonderful experience with us! We're so glad you enjoyed the clean and spacious room, as well as our breakfast buffet, especially the fresh juice station where you can get creative with your mix. It's always a pleasure to hear how much our guests appreciate the little touches.We hope to welcome you again soon!Best regards, Effendi Ramley Hotel Manager
Guest User
Guest Room, 1 King, City View
Stayed in Dec 2024
Family
2 review
8.0/10
Very Good
Posted on Mar 22, 2025
Was a good stay and comfortable for families. Easy access to foods and walkable place.
Response from Property: Dear valued guest,Thank you for your kind review! We're thrilled to hear that you and your family had a comfortable stay and enjoyed the convenience of our location with easy access to food and nearby attractions. We look forward to welcoming you again soon!Best regards, Effendi Ramley Hotel Manager
Robinson8598
Guest Room, 1 King, City View
Stayed in Jan 2025
Family
32 review
10.0/10
Outstanding
Posted on Feb 8, 2025
Is a very nice hotel for family stay at Kuala Lumpur hotel all staff very friendly
Response from Property: Dear valued guest, thank you for your kind review! We're thrilled to hear that you had a wonderful family stay at our hotel and enjoyed the friendly service from our staff. We look forward to welcoming you and your family again in the future!
traveller2
Guest Room, 2 Twin/Single Bed(s), City View
Stayed in Feb 2025
Travel with friends
43 review
10.0/10
Outstanding
Posted on Mar 18, 2025
Nice room clean. Good staff near shopping mall
Response from Property: Dear valued guest, We're delighted you enjoyed your stay at Sheraton Imperial Kuala Lumpur Hotel. Your satisfaction is our priority, and we hope to welcome you back soon for another enjoyable stay!Best regards, Effendi RamleyHotel Manager
Doctor Dr
Guest Room, 1 King, City View
Stayed in Nov 2024
Travel with friends
51 review
9.5/10
Amazing
Posted on Dec 24, 2024
The hotel opposite is a shopping mall, but not much food and restaurants. The club lounge provide excellent service. Near by just 5 mins walks able to reach the train. Enjoyed having the breakfast at the hotel restaurant.
Response from Property: Dear valued guest, hank you for sharing your wonderful feedback! We are delighted to hear that you enjoyed your stay at Sheraton Kuala Lumpur. We look forward to welcoming you back for another enjoyable stay soon!Best regards, Effendi RamleyHotel Manager
Tania sal
Guest Room, 1 King, City View
Stayed in Nov 2024
Solo travelers
20 review
9.0/10
Great
Posted on Jan 3, 2025
I was very happy with my room and hotel. I would definitely stay there again. My room was spacious and i lived the extra walk in closet. Bathroom was spacious and clean too.The attendants at the morning buffet and at the concierge were very warm and attentive. If not outstanding, Buffet was pretty decent for the price . I felt taken care of and was happy for the price i paid. Also, the gym and sauna was good. I highly recommend it.
Response from Property: Dear valued guest,Thank you for your wonderful feedback! We are thrilled to hear that you enjoyed your spacious room, walk-in closet, and the attentive service from our team. It's great to know you had a pleasant experience with our breakfast, gym, and sauna as well. Your kind words are greatly appreciated, and we look forward to welcoming you back for another memorable stay.Best regards, Effendi Ramley Hotel Manager
Guest User
Guest Room, 1 King, City View
Stayed in Apr 2025
Family
4 review
8.5/10
Very Good
Posted on May 11, 2025
☺️ quiet
Rajmal
Guest Room, 1 King, City View
Stayed in Nov 2024
Family
6 review
9.0/10
Great
Posted on Feb 19, 2025
Parents stayed in this room, their bathroom was much nicer than mine. Great location.
Response from Property: Dear valued guest, Thank you for your feedback! We're so glad to hear that you enjoyed our location. We’re sorry to hear that there was a difference in the bathroom experience between your room and your parents' room. We strive to maintain consistency across all our rooms, and your comments will help us improve. We hope to welcome you back and provide an even better stay next time!Best regards, Effendi Ramley Hotel Manager
Family R
1 Bedroom Suite, 1 King, City View
Stayed in Oct 2024
Family
13 review
9.0/10
Great
Posted on Nov 6, 2024
By choosing to stay at this hotel, I made the right decision. Excellent amenities, tasty meal, courteous service, and a very comfy accommodation. I think this is a really good choice. Additionally, I'm hoping that the intern girl working at the check-in counter will be able to do better work, particularly when it comes to giving information. She is courteous and kind, but in order to advance, she needs to provide more details. I hope she succeeds in all of her future undertakings.
6/12
Response from Property: Dear valued guest, Thank you so much for your thoughtful feedback! We're thrilled to hear that you enjoyed our amenities, meals, and service. It's wonderful to know you had a comfortable stay. We also appreciate your constructive feedback regarding the check-in process. We'll ensure that the intern receives the support she needs to grow and improve in her role. We truly value your kind words and your support, and we look forward to welcoming you back soon!
Anonymous User
Guest Room, 1 King, City View
Stayed in Nov 2024
Family
10 review
10.0/10
Outstanding
Posted on Dec 27, 2024
Very nice place nic3 environment nice hotel. I like it for this hotel
Response from Property: Dear valued guest,Thank you for your kind words! We are delighted to hear that you enjoyed the environment and your stay at our hotel. We look forward to welcoming you back for another great experience.Best regards, Effendi Ramley Hotel Manager
Guest User
Guest Room, 1 King, City View
Stayed in Oct 2024
Couples
6 review
10.0/10
Outstanding
Posted on Nov 29, 2024
Prime location , clean room , big space , the staff also prepared a small cake & simple decoration for our wedding anniversary
Response from Property: Dear Valued Guest, Thank you so much for your wonderful review! We're thrilled to hear that you enjoyed our prime location, the clean and spacious room, and the thoughtful touches we provided for your wedding anniversary. It was our pleasure to celebrate such a special occasion with you!We hope to welcome you back for more memorable experiences in the future. Best regards, Effendi RamleyHotel Manager
GOBINATH
Guest Room, 1 King, City View
Stayed in Apr 2025
Couples
20 review
9.0/10
Great
Posted on May 12, 2025
Last minute booking. Got spacious corner room. Near to KLCC. Parking have to pay flat rate RM 5 per night.
Response from Property: Dear valued guest, Thank you for sharing your experience with us! We're glad to hear that you were pleased with your spacious corner room and the convenient location near KLCC. We also appreciate your understanding regarding the parking fee of RM 5 per night.We hope to welcome you again in the future for another great stay!Warm regards,Effendi RamleyHotel Manager
Lysha
Guest Room, 2 Twin/Single Bed(s), City View
Stayed in Apr 2025
Family
15 review
9.5/10
Amazing
Posted on May 11, 2025
Quill mall just opposite the hotel Monorail just few steps  Check in and out smooth Parking lot abit small
Response from Property: Dear valued guest,We're delighted you enjoyed your stay at Sheraton Imperial Kuala Lumpur Hotel. Your satisfaction is our priority, and we hope to welcome you back soon for another enjoyable stay!Best regards,Effendi RamleyHotel Manager