Times Service Suites @ Times Square Reviews

very good location , but the old furnitures is about to damaged. Although the room was basic, it had everything I needed — and I enjoyed my stay.

The room is old, dirty and dusty. The toilet bowl gave off a very bad smell. Beddings felt itchy. Will not recommend this apartment even though it is cheap. Only good thing is the location. Don’t understand why a deposit is necessary when the room is of unsatisfactory condition.

The apartment is very dated and with broken furniture. Cleanliness and maintenance need lots of improvement. Wall and tub have blood-like stains. Pillow and bedsheets have stains too. Location is good and price is cheap. I’ll not stay there again.

Room space ( 10/10 ) Cleanliness ( 7/10 ) Bilik ada bau kurang enak sedikit, kena improve pakai freshner...

Very big and comfortable. I like because attach shopping mall and view klcc, menara kl and menara merdeka 118👍❤️

what can we expect it's not a 5 star hotel but the facility need to be upgraded and make sure the room is good to us, the door handle was broken ,, the smell of the toilet was not that nice

Nice suites,comfortable only thing was no reception for clients.

I strongly advise against booking this apartment. From the moment I checked in, it was clear that the listing did not reflect reality. The apartment was in extremely poor and unsanitary condition: dirty floors, dusty surfaces, visible signs of neglect, and an overall lack of basic cleanliness. On top of that, the Wi-Fi — a critical amenity for travelers — was completely non-functional, making it impossible to work or even communicate. Despite trying to give the benefit of the doubt, it quickly became clear that staying there was simply not an option. I reported the issues through the platform immediately and explained that it was not livable. That same evening, I handed the keys to a staff member and left. I had no choice but to walk around the city late at night searching for alternative accommodation, carrying my luggage, and trying to find a place that could accept a last-minute booking. It was a distressing and exhausting experience that seriously impacted my trip. While I appreciate that Trip.com eventually processed a full refund and offered some compensation in Trip Coins, the entire situation should have been avoided. A property listed on a reputable platform must meet minimum hospitality standards — this one did not. This is a clear case of misleading listing quality and failure to meet basic service expectations. Until significant improvements are made to both the property and the way it is managed, I cannot recommend it to anyone.

strategic location, good servis only a bit outdated..

Cigarettes and damp smell . TV was small and reception was bad. Curtains were old and stained . Carpets old and dirty. Bedsheets and blankets were yellow and aged. Furnitures look old and chipped . Chairs have cracks. Towels have smell . Hairdryer looks dirty .

Really happy with services

Nice location and view from room

When you first come in the room got the smoke smell and it smell badly . The rooms was outdated and very old furniture , electronic and curtain was very dirty and yellow .But the view was very nice .

Thanks. Will come again next time