Hotel 99 Sri Petaling (Bukit Jalil) Reviews

Response from Property: Thank you for the wonderful review and perfect rating! We're thrilled you enjoyed the cozy, modern rooms, friendly service, and convenient location near Bukit Jalil Stadium. It’s great to know we could offer the comfort and value you were looking for. Hope to welcome you back soon!

Response from Property: Thank you for your feedback. We regret the maintenance issues you encountered and will address them to improve our facilities. Glad to hear you found the room comfortable otherwise. We appreciate your stay and hope to serve you better in the future.

Response from Property: Thanks for your feedback! Glad you enjoyed the nearby eateries, shops, and clinics. Sorry for the Grab pickup issues and the wet shower without a curtain. We’ll work on improving the shower area for better wet and dry separation. Hope to see you again!

Response from Property: Thanks for your review! Happy to hear our location and nearby restaurants suited your business trip. Hope to welcome you again!

Response from Property: Thank you so much for taking the time to leave us a review! We are thrilled to hear that you found our location convenient for concert-goers and that you enjoyed the spaciousness of your room. We truly appreciate your feedback regarding parking, and we understand how it can be challenging to find public parking during busy times. We're happy to hear that the nearby private parking option worked well for you. It's also great to know that you enjoyed our food variety, no matter the time of day. We hope to welcome you back soon for another great stay!

Response from Property: Thank you for your positive feedback! We're glad you enjoyed the strategic location and smooth check-in/out process. Happy to know you found it worth the price—hope to welcome you again in Sri Petaling!

Response from Property: Thank you for the great rating! We're glad you enjoyed the spacious room, updated washroom facilities, and strong hot shower. Hope to see you again soon!

Response from Property: Thank you for your positive feedback and great rating! We’re glad to hear that you enjoyed our location and found the cleanliness to your satisfaction. We strive to offer a convenient and comfortable stay for all our guests.We hope to welcome you back to Hotel 99 Sri Petaling soon!

Response from Property: Thank you for taking the time to share your thoughts. We appreciate your feedback and are happy to hear that you found our staff to be friendly and helpful. We're proud of our team, and it's great to know their efforts made a positive impression on you.That said, we're sorry to hear that your overall experience didn’t quite meet your expectations. We understand that the cleanliness, amenities, and service could have been better, and we will certainly take your comments into account as we work to improve these areas. Our goal is to provide a more consistently enjoyable experience for every guest, and your feedback helps us do just that.We hope to have the opportunity to welcome you back in the future and provide a more satisfying stay.Thank you again for your valuable feedback.

Response from Property: We sincerely apologize for the experience you had. Cleanliness and comfort are our top priorities, and we will address the issues you've raised regarding the toilet, bedding, and noise. Thank you for your feedback, and we will work on improving these aspects for our future guests.

Response from Property: Thank you for your feedback. We take safety seriously and will look into your suggestion regarding the slippery toilet floor. We appreciate your input and hope to welcome you again soon!

Response from Property: Thank you for your feedback! We're glad you found the location convenient, with lots of restaurants nearby, and that the room was neat and clean. We also appreciate your understanding of the price for a one-night stay. We apologize for the noise from the pub next door and will work on finding ways to improve this for our guests. We hope to welcome you again soon!

Response from Property: Thank you for the 5-star rating! We're glad you enjoyed the convenient location and nearby food options. Hope to see you again soon!

Response from Property: We're deeply sorry for your experience and understand your concerns. Please be assured that we do not in any way condone or support any criminal activities such as ************. Kindly note that our hotel is located next to a pub and a Thai restaurant, and the individuals you saw could have been patrons of the pub simply standing and waiting. We take your feedback seriously, but please note that we do not offer refunds based on speculation and accusations of this nature. We will continue to work on ensuring a safe and comfortable environment for all our guests.