No, 211, Jalan Tun Sambanthan, Kuala Lumpur Sentral, Kuala Lumpur, 50470, MalaysiaSee Hotel Details
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1 night
Guest Reviews
8.9/10
Very Good
269 review
Unlike basic averaging, our rating system applies weighted calculations. We value verified reviews and newer guest experiences more strongly—so every rating reflects real, up-to-date stays.
Verified reviews
Location9.2
Amenities8.8
Service8.9
Cleanliness8.8
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All reviews(269)
Positive reviews(253)
Reviews with photos/video(72)
Large rooms(46)
Easy to get around(27)
Many amenities(24)
Convenient for shopping(19)
Perfect for business trips(18)
Friendly front desk staff(14)
Awesome gym(9)
Close to train station(8)
Negative reviews(16)
立超
Studio Premier King
Stayed in Jun 2025
Couple
17 review
8.0/10
Very Good
Posted on Jul 29, 2025
This hotel is strategically and convieniently located near KL Sentral, Nu Central shopping complex and within a walking distance to many good restaurants.
The room is immaculately clean, brightly decorated spacious, well furnished and very comfortable.
We had an enjoyable stay and will definately choose this hotel for our future trips to the area.
6/8
Response from Property: Dear 立超, Thank you for your kind and detailed feedback. We're delighted to hear you enjoyed the comfort, cleanliness, and convenient location of our property. It’s wonderful to know you had an enjoyable stay, and we truly look forward to welcoming you back on your future visits. Best regards, Syazami Zainol - Operations Manager
Lapigu
Studio Premier King
Stayed in May 2025
Family
9 review
8.5/10
Very Good
Posted on Jun 23, 2025
Very good location just a stone throw away to the shopping mall Nu Sentral and then KL Sentral transportation hub. Room was spacious but there were signs of old age. Aircond was making some noise. Not sure was it becos of hot weather or not- woke up in the morning feels abit warm but still could feel the air flow . Parking has narrow ramp going up and down so if driving a big car would be challenging.
Response from Property: Dear Lapigu, Thank you for sharing your experience. We're glad you enjoyed the convenient location and spacious room. We appreciate your feedback regarding the air conditioning and parking layout, and we’ll certainly share it with our team for improvement. We hope to welcome you again for a more comfortable stay. Best regards, Syazami Zainol - Operations Manager
Berrysurprise
Studio Premier Twin
Stayed in Apr 2025
Couple
93 review
10/10
Outstanding
Posted on May 12, 2025
Easy to stay and sign up as member can get free breakfast, awesome stay with friendly staff and awesome room
Response from Property: Dear Berrysurprise, Thank you for your kind words! We're glad you had an awesome stay and enjoyed the friendly service and the comfortable room. We look forward to welcoming you again soon! Best regards, Syazami Zainol - Operations Manager
ngk 7
Studio Premier King
Stayed in Mar 2025
Solo traveler
8 review
9.5/10
Amazing
Posted on Apr 16, 2025
Everything about this hotel is perfect.. However, it's just a bit to walk from KL dental and no shelter. Was caught from the sudden rain.
However, room provides umbrella.
Response from Property: Dear Ngk7, Thank you for your kind words and helpful feedback. We’re delighted you enjoyed your stay and found everything perfect. We understand the challenge of walking without shelter in the rain and are glad the in-room umbrella was useful. We hope to welcome you back soon. Best regards, Syazami Zainol - Operations Manager
Keong
Studio Premier King
Stayed in Mar 2025
Family
4 review
7.5/10
Posted on Apr 14, 2025
Quite complicated to go to the hotel from the train station, but the hotel service is good
Response from Property: Dear Keong, Thank you for your kind words about our service! We appreciate your feedback on the directions and will work to make it clearer for our future guests. Best regards, Syazami Zainol - Operations Manager
ShenzhenFoodie
Studio Premier King
Stayed in Dec 2024
Couple
62 review
10/10
Outstanding
Posted on Feb 9, 2025
Fantastic service in a large serviced apartment. We had a corner apartment with lovely views of the city. Easy access to nearby metro lines and Nu Sentral shopping mall. I would stay again.
6/9
Response from Property: Dear ShenzhenFoodie, Thank you for your wonderful feedback! We’re delighted to hear that you enjoyed our fantastic service and our spacious apartment. It’s great to know that our convenient location and easy access to transportation and shopping enhanced your stay. We truly appreciate your kind words and look forward to welcoming you back again! Best regards, Syazami Zainol - Operations Manager
Guest User
Studio Premier King
Stayed in Dec 2024
Couple
6 review
9.5/10
Amazing
Posted on Jan 28, 2025
Conveniently located about 5mins walk from Sentral Station. If you like Indian food like nasi briyani, roti, thosai, naan, curries etc..., this place is close to many good Indian restaurants, street food & cafes.
It has a swimming pool, play pool & a gym on the 5th floor. Breakfast is also the 5th floor.
Spacious & clean room with cooking facility & a large fridge. Nice view of Merdeka 118 building from accommodation.
Response from Property: Dear Valued Guest, Thank you for sharing such a detailed and positive review! We’re delighted that you enjoyed your stay with us. We truly value your support and can’t wait to welcome you back for your next visit! Best regards, Syazami Zainol - Operations Manager
Richard Traveller
One Bedroom Premier
Stayed in Jun 2025
Business traveler
7 review
9.0/10
Great
Posted on Jul 24, 2025
Trip.com didn't disclose that the pool was closed for repairs. The breakfast is only local food but all up a great location, friendliness
Response from Property: Dear Richard, Thank you for your feedback. We're glad you enjoyed the location and friendly service. We’re sorry for the inconvenience caused by the pool closure. We’ll work with our partners to improve communication and hope to welcome you again soon. Best regards, Syazami Zainol - Operations Manager
Guest User
Studio Premier King
Stayed in Jan 2025
Couple
5 review
9.5/10
Amazing
Posted on Feb 11, 2025
1. Check-in smooth & fast
2. Big room
3. Good quality of services
Recommended to all
Response from Property: Dear Valued Guest, Thank you for your wonderful feedback! We’re delighted to hear that you had a smooth check-in experience, enjoyed our spacious rooms, and appreciated the quality of our services. Your recommendation means a lot to us, and we truly appreciate your kind words. We look forward to welcoming you again for another great stay! Best regards, Syazami Zainol - Operations Manager
Rlme
Studio Premier King
Stayed in Nov 2024
Couple
25 review
7.5/10
Posted on Dec 31, 2024
I had a horrific experience staying here. To be fair, let me share what’s good about this place:
1. Close to KL Sentral station (5-7 mins walk)
2. Very friendly and helpful staffs
3. Spacious gym and sufficient equipment
4. Sound proofing rooms
5. Water pressure and comfortable bed and pillows
6. They have filtered water in the room
What ruined the entire stay was the centralised aircon!!! We were assigned 2203 and tried adjusting the room temperature but it did not work, we were freezing and called the engineer to check and was told that the room was 17 degree although the control panel was showing 25! He made some adjustments and told us to wait for 10 mins but after 15 mins the room was still freezing cold. We requested for a room change and had to shift luggage and room at 11:40pm (the staff was very helpful though). After changing to 1702, the first night was okay but the room has a very strange curry smell. It was not a deal breaker so we endured the smell. But the second night when we were back and tried adjusting our room temperature to 25 degree it did not work again! I tried wearing two layers of clothes and couldn’t take it anymore and called them at 2am. The wind was blowing directly to my head and I couldn’t even sleep. There were issues with the aircon system (they use chilled water instead of gas) and the technician spent 30 mins to troubleshoot and resolved the temperature and wind direction issue. Finally I could sleep at 3am but it was such a horrific experience! My 2 out of 3 nights stay were ruined because of the aircon issue!!
On top of that, we wanted to use their shuttle service on Sunday but was told that their car was sent for servicing and it’s not available. Asked the staff if the shuttle service will be available the next day but was told to check again the next day as they can’t confirm.
Will definitely not go back again or recommend to any friends or family to stay there. There’s no nice restaurants nearby (mostly Indian food) and 7-11 is located 6 mins walk from hotel (nearest one only opens during office hours).
Response from Property: Dear Rime, Thank you for sharing your detailed feedback. We're deeply sorry to hear about the challenges you faced during your stay and truly regret that your experience didn’t meet your expectations. Please accept our sincerest apologies for the inconvenience caused by the air conditioning issues and the disruption it caused to your rest. We truly value your feedback as it helps us improve and provide better service to our guests. We sincerely hope you’ll consider giving us another opportunity in the future to provide you with the exceptional experience we strive for. Thank you again for your comments. Best regards, Syazami Zainol - Operations Manager
Olga
Studio Premier Twin
Stayed in Nov 2024
Family
21 review
10/10
Outstanding
Posted on Dec 22, 2024
Amazing hotel! Huge room with kitchen, lots of wardrobes, equipped with everything from a rice cooker to an induction stove! Oh yes, plus the nespresso coffee machine in the kitchen, with a stck of coffee capsules! The staff are very friendly and helpful!
Response from Property: Dear Olga, Thank you for your fantastic feedback! We’re thrilled to hear you had an enjoyable stay with us. We can’t wait to welcome you back on your next visit! Best regards, Syazami Zainol - Operations Manager
Dbz Steele
Studio Premier King
Stayed in Dec 2024
Couple
73 review
10/10
Outstanding
Posted on Jan 21, 2025
Absolutely a good hotel to stay at if you wanna be by Sentral and ting.
Response from Property: Dear Dbz Steele, Thank you so much for your rating! We’re delighted to hear that you enjoyed your stay with us. We strive to provide all the comforts of home, and it’s wonderful to know we met your expectations. We look forward to welcoming you back for another fantastic stay! Best regards, Syazami Zainol - Operations Manager
Guest User
Studio Premier Twin
Stayed in Jun 2025
Family
1 review
10/10
Outstanding
Posted on Jul 29, 2025
Super fun, they provide you with some kitchen set which super helpful! Love to stay here
Response from Property: Dear Valued Guest, Thank you for your kind feedback. We’re glad to hear you had a comfortable stay. We look forward to welcoming you again soon. Best regards, Syazami Zainol - Operations Manager
spicychx
Studio Premier King
Stayed in Jun 2025
Couple
1 review
7.0/10
Posted on Jul 22, 2025
There was a blood stain on a pillow case and a blue ink stain (wet) on house slippers
Response from Property: Dear Spicychx, Thank you for your feedback. We sincerely apologize for the stains found on the pillowcase and slippers. This is not up to our usual standards, and we are taking immediate steps to ensure it does not recur. We hope to welcome you again for a better experience. Best regards, Syazami Zainol - Operations Manager
choo heng
Studio Premier King
Stayed in Apr 2025
Solo traveler
1 review
9.5/10
Amazing
Posted on Jun 1, 2025
very spacious and clean room. within walking distance from kl sentral.
room eith equipped with coffee maker, fridge and microwave.
just that the arrow lead to the hotel from kl sentral was lost in the middle.
Response from Property: Dear Choo Heng, Thank you for your kind feedback! We're glad you enjoyed the spacious and well-equipped room, as well as our convenient location near KL Sentral. We appreciate your comment regarding the directional signage and will look into improving it for a smoother arrival experience. We hope to welcome you back again soon. Best regards, Syazami Zainol - Operations Manager