Imperial Kuala Lumpur Residences by ALMA Reviews

I recently had the pleasure of staying at your exquisite property. Without a doubt, the highlight of my stay was the impeccable customer service. From the moment I check-in, send me all the guideline and way to use for water heater, air-conditioning and etc. The residence boasts a range of facilities, including a pool, gym and sky deck (there is another charged). the luxurious bed further added to the overall excellent of the accommodations. I wholeheartedly recommend Imperial Residence to anyone reading this review. Thank you for creating a memorable experiences, and I took forwards to future visit.

Smooth luxurious check-in and check out procedure. The attention to details at this Residence was really great. I did expect a little more personalisation considering the ultra luxury status of this brand, but still experience was great. The unit is include washer and dryer, that was really helpful for me to clean all the dirty cloth after Gym. The bedroom is so comfy. The bathtub also part of my favourite for this unit.Highly recommended.

Location : Very Good Service : Good Easy to check in Need to contact host in advanced Room : Clean and secure Facilities : Swimming Pool is superb on the rooftop, however the pool towel is only available for hotel guest. But the price compare to hotel was much more cheaper than it. Overall the stay was satisfied, as we had unforgettable memories in here. Thankiewwww.

Short staycation here to relax myself after a stress work. The hallway to unit is quiet and it’s just nice like hotel. Inside the unit is like home, have kitchen utilities for basic cooking.. it’s not hotel but the residences above the hotel. It’s share building. It’s more worth for it. We enjoy and relax here.

Good location, big unit, well cleaned. Self check in with clear instructions given. The customer service is fast response. Make sure contact them to get the instructions for check in. The pool with good view. Can see twin tower from the unit and the pool side. Enjoy the view with my girlfriend to celebrate my birthday. Will come again next time. Worth with the price.

Good locations with nice view. We have access to the swimming pool and gym. The customer service response fast on WhatsApp. Interior design is simple and modern. We like it very much, Will be back again soon.

The bathtub is one of the main reason we booked and its really nice. The bedroom is very big, the sofa is comfortable. The kitchen have simple stuff for us to cook, but we didnt use it. Washing machine with dryer is super convenient for us.

The room is very good. The view is very good. It faces the Petronas Twin Towers. It is suitable for family travel. The high-rise infinity pool is very good for checking in, taking photos, and swimming. There are also many business districts around. Great

This is an apartment with two bedrooms and one living room, with high cost performance. You need to contact the landlord in advance to retrieve the check-in procedure WeChat or WhatsApp, and also check in at the infinity pool on the top floor of this building. But smoking or bringing durian is not allowed, and you will be fined. I am very satisfied with it now and will come again.

The location is super good, the angle to see the Twin Towers is great, and we are also in this building counting down to the 31st, and we can also enjoy watching the fireworks🧨, the experience is full🫢 but there are too many people during the countdown, and it is crowded😅 But I am very satisfied with it now. The landlord will also try his best to assist you. Thank you ^_^

We loved everything about this apartment. The view of the towers is amazing, the location is great, we didn't want to leave at all

Two families with two children stayed for three nights. The room decoration was very good. It is a 10-minute walk from Baiwei Nian Mall and a five-minute walk from 711. The facilities are complete and comfortable. Chinese tips. The infinity pool on the 51st floor is beautiful. The water is clean and at room temperature. The scenery is beautiful ~ I will stay here again next time

This is not a hotel at all, it is a homestay with a hotel. The instructions when booking did not mention it at all, and I felt cheated. Although it is with the hotel, you cannot enjoy any hotel services or use the hotel facilities, including the outdoor swimming pool. (Although the hotel homepage uses photos of the outdoor swimming pool as a promotion, it cannot be used, which is a complete deception) There was no staff to serve at check-in. I waited in the lobby for more than an hour before I contacted the owner to send the QR code of the room. The experience was very bad. The room is spacious and the equipment is relatively complete, but no one replaced toiletries, bath towels and other items after staying for 3 days. There is almost no service. As a five-star hotel, it is highly not recommended.

The location of the hotel is very good. Please note that you can only check in at 3pm. This is different from that in China. There may not be any available rooms for early check-in. You can go to a nearby shopping mall to eat and check in again when you come back. You need to add the housekeeper on WeChat. If you have any questions, it is very convenient. Check-in instructions will also be provided.