Vortex Suites KLCC, Jalan Sultan Ismail, Kuala Lumpur, 50250, MalaysiaSee Hotel Details
Choose dates to check available rooms
We Price Match
1 night
Guest Reviews
8.8/10
Very Good
82 review
Unlike basic averaging, our rating system applies weighted calculations. We value verified reviews and newer guest experiences more strongly—so every rating reflects real, up-to-date stays.
Verified reviews
Location9.1
Amenities8.5
Service8.9
Cleanliness8.8
Filter by:
Sort by:
All reviews(82)
Positive reviews(75)
Reviews with photos/video(34)
Great location(25)
Awesome stay(22)
Great service(20)
Awesome rooms(16)
Convenient location(15)
Great value for money(10)
Loved the view(9)
Perfect for kids(6)
Negative reviews(7)
Anyedao
Standard Two Bedroom Apartment
Stayed in Mar 2025
Solo traveler
1 review
9.7/10
Amazing
Posted on Apr 22, 2025
I think it's very good. The boss is also very easy-going, and it's a six-minute walk from the city to the Twin Towers.
Response from Property: Thank you so much for your kind review! We're delighted to hear that you enjoyed your stay and found the location convenient. It’s great to know you appreciated the easy walk to the Twin Towers and our friendly atmosphere.We hope to welcome you back again soon!
Julia Alfaro Araujo
Standard Two Bedroom Apartment
Stayed in Jan 2025
Business traveler
23 review
10/10
Outstanding
Posted on Feb 21, 2025
It is a very nice apartment, good location, easy to access with very affordable price.
Will book again next time!
Response from Property: Thank you for your kind review! We're delighted to hear that you enjoyed your stay, the convenient location, and the affordability of our apartment. We look forward to welcoming you again next time! 😊
Guest User
Deluxe Two Bedroom Suite
Stayed in Dec 2024
Family
2 review
7.5/10
Posted on Feb 5, 2025
Location is good but I was turn off by the fact that I need to pay for the parking and pay to us the facilities. Pool and gym usage is chargeable! It does not come automatically when you book the unit.
Response from Property: Thank you for your feedback. We're glad you enjoyed the location and overall experience. We understand your concerns regarding the additional charges for parking and facility use. These fees are set by the building management, and we strive to be transparent about them in our listing. We appreciate your input and will continue to find ways to enhance the guest experience. We hope to welcome you again in the future!
Shaharudin Shariff
Standard Two Bedroom Apartment
Stayed in May 2025
Family
19 review
7.5/10
Posted on Jun 19, 2025
Here's a review based on your input:
"This location is truly excellent, offering fantastic access to all the city has to offer. You're right in the heart of things, making it incredibly convenient for exploring. However, it's worth noting that the view of the Petronas Twin Towers is somewhat obstructed or 'terselindung' from this particular spot. While the overall convenience makes up for it, if a direct, unobstructed view of the Twin Towers is a high priority for you, you might want to consider other options."
Response from Property: Thank you for taking the time to share your thoughtful review.We’re delighted to hear that you enjoyed the central location and found it convenient for exploring the city — it's definitely one of the highlights of staying with us. We also appreciate your honest note about the partial view of the Petronas Twin Towers. While the location offers many advantages, we understand that an unobstructed view may be important for some guests.Your feedback is truly valuable and helps future guests make informed decisions. We hope to have the opportunity to host you again in the future!
Chee Yong
Standard Two Bedroom Apartment
Stayed in Apr 2025
Family
34 review
5.5/10
Posted on Jul 8, 2025
Good location, but parking is challenging. Old and tired apartment. Night club is few door away, but the noise from the night club is too loud for family during night time. Anyway, the hotel is near KLCC. By the way, the deposit took 2 days to return, don't really understand why so inefficiency.
Response from Property: Thank you for your feedback and for staying with us.We’re glad to hear that you appreciated the location near KLCC. We’re sorry to learn that some aspects of your stay did not meet your expectations. Regarding the parking and nearby noise, we understand how these can be inconvenient, especially for families, and we are actively working on possible improvements.As for the apartment condition, we are in the process of planning upgrades to enhance guest comfort. Regarding the deposit, we apologize for the delay — the process typically takes 1–2 working days due to standard banking procedures, but we understand how this may feel inefficient and we’ll look into ways to improve the experience.We truly value your comments, as they help us improve. We hope to have the opportunity to welcome you again in better conditions.
Shenghuogeiwokaidewanxiao woyigedoumeixiao
Deluxe Two Bedroom Suite
Stayed in Jan 2025
Solo traveler
9 review
10/10
Outstanding
Posted on Feb 22, 2025
Nice view,the location was awesome
Response from Property: Thank you for your great feedback! We're glad you enjoyed the view and found the location convenient. Hope to host you again soon!
Liu
Standard Two Bedroom Apartment
Stayed in Jan 2025
Business traveler
8 review
7.0/10
Posted on May 22, 2025
Location is ok and is not far away from the city centre.
Price is very beautiful and if you are going for the price, dont complain too much on other inconveniences.
Response from Property: Thank you for your feedback and for highlighting the value and convenience of our location. We’re glad you found the price attractive and appreciated the proximity to the city centre. 😊We understand that every stay can come with its own set of expectations, and we always strive to balance affordability with comfort. Your input is valuable as we continue to improve our guest experience.We hope to welcome you again in the future!
SitiF
Deluxe Two Bedroom Suite
Stayed in Jul 2024
Family
39 review
10/10
Outstanding
Posted on Aug 23, 2024
The residence tower is opposite Shangri la. We love the view of KL tower and Merdeka 118 skyscrapers that we got from our unit. Although the parking fee is a bit expensive, the cleanliness of the unit and the full amenities provided in the unit are definitely worth it. The price and the check in was easy as well. Location is definitely strategic and nearby KLCC and the city centre.
Response from Property: Thank you for your wonderful review! We’re delighted that you enjoyed the stunning views of the KL Tower and Merdeka 118 from your unit. It’s great to hear that you found the cleanliness, amenities, and the check-in process to your satisfaction. We appreciate your feedback on the parking fee and will take it into consideration. We're glad our location added convenience to your stay, and we hope to welcome you back the next time you're in Kuala Lumpur!
Doris
Deluxe Two Bedroom Suite
Stayed in Jun 2024
Family
4 review
8.0/10
Very Good
Posted on Aug 14, 2024
Location convenient. Room basic as airbnb but condition need to repair and maintain to keep up with basic standard. Encounter WiFi not working but host responded and fixed but took a day. Still value for money if the above mentioned take note.
Response from Property: Thank you for your feedback. We’re glad you found the location convenient and appreciate your understanding regarding the WiFi issue. We apologize for the delay in resolving it and will ensure that our property is better maintained to meet the expected standards. Your comments are valuable to us, and we’ll take them into account to improve the experience for future guests. We hope to welcome you back again.
bigO Lord
Boutique Two Bedroom Suite
Stayed in May 2024
Family
1 review
9.0/10
Great
Posted on Jun 6, 2024
Nice and clean place to stay. easy to deal with the team.The view was stunning and like KL Tower was smack next to your windows. The room was big enough to cater for 4 guess. However the parking lot was so tight for you to manouvere and you need to climb a few floor before you manage to get a spot. KL parking was not cheap (this is expected) so does this facilities. For the club house ammenities you need to pay for a day pass of RM20 per head. The rest I really enjoy the saty and surely will come back and this time maybe I grab a GRAB to check in.
Response from Property: Thank you for your detailed review! We’re thrilled to hear you enjoyed the stunning views, spacious room, and found our team easy to deal with. We apologize for the inconvenience regarding the parking and clubhouse amenities. We’re glad you had a pleasant stay overall and look forward to welcoming you back. If you decide to use GRAB for your next visit, we’ll be ready to make your check-in process as smooth as possible!
ydnaC
Deluxe Two Bedroom Suite
Stayed in Nov 2023
Family
5 review
8.5/10
Very Good
Posted on Jan 21, 2024
The unit smells like cigar. My kids are complaining about the smell. Linens and towels are also smelly.
Response from Property: So sorry for your experience, we will take note to improve on that! Next time perhaps you can directly tell us if you come across any issue so we can resolve for you right away! Nevertheless hope you had a pleasant time in kl! ☻
Guest User
Premium Two Bedroom Suite
Stayed in Mar 2025
Family
1 review
7.5/10
Posted on Apr 27, 2025
nice and good
Response from Property: Thank you so much for your kind words! We're glad to hear you had a nice and good stay with us.We hope to welcome you back again soon!
TCPM
Standard Two Bedroom Apartment
Stayed in Nov 2024
Family
5 review
9.5/10
Amazing
Posted on Feb 6, 2025
Great place to stay
Response from Property: Thank you for your kind review! We're glad you enjoyed your stay and hope to welcome you back again soon! 😊
Guest User
Business Two Bedroom Suite
Stayed in Nov 2024
Family
1 review
10/10
Outstanding
Posted on Jan 7, 2025
Good experience
Response from Property: Thank you so much for your perfect review! 😊We’re thrilled to hear that you had such a positive experience and appreciated the surroundings, amenities, cleanliness, and service. It’s wonderful to know that we could make your stay enjoyable.We look forward to welcoming you back in the future!Best regards,Stella Maison Team
Teuku Ahmad
Boutique Two Bedroom Suite
Stayed in Jan 2024
Family
1 review
10/10
Outstanding
Posted on Feb 12, 2024
Good location and service. Thanks.
Response from Property: Thank you Tenku for your kind review! Hope you had a pleasant stay and hope to see you again!