Hotel Royal Signature Reviews

Response from Property: Dear Ms. Izzati D Mizzu,Thank you for sharing your wonderful feedback! We’re delighted that you enjoyed our location in Bukit Bintang, with easy access to Pavilion, Damascus, and the MRT for seamless travel to TRX. We look forward to welcoming you again for another pleasant stay.Warmest RegardsMay CheongGeneral Manager

Response from Property: Dear Mr/Ms,Thank you for sharing such a wonderful review of your stay with us. We’re delighted to hear that our team was able to assist with your room change and that you enjoyed the comfort, amenities, and spaciousness of our rooms. It’s also great to know that our location, breakfast selection, and facilities enhanced your experience.Your feedback on the gym is much appreciated, and we will take it into consideration for future improvements. We truly appreciate your recommendation and would have loved to host you for a longer stay! We look forward to welcoming you back on your next visit to Malaysia.Best Regards,May CheongGeneral Manager

Response from Property: Dear Mr Zam,Thank you for your kind review. We’re delighted to hear that you found our rooms, services, and cleanliness to be of great value. It’s also wonderful to know that our team’s hospitality and our convenient location made your stay enjoyable.We truly appreciate your feedback and look forward to welcoming you again in the future.Best Regards,May CheongGeneral Manager

Response from Property: Dear Valued Guest,Thank you for your wonderful review and perfect ratings! We are delighted to hear that you had a great stay with us and that you enjoyed our spacious rooms, thoughtful design, and the view of KLCC. It is also heartening to know that our service, breakfast offerings, and family-friendly amenities left a positive impression on you.Your kind words truly encourage our team to continue delivering exceptional hospitality. We look forward to welcoming you back for another memorable stay.Warmest Regards May Cheong General Manager

Response from Property: Dear Mr. Chun Wei Tang,Thank you for your detailed review of Hotel Royal Signature! We’re delighted to hear that you enjoyed our convenient location in the heart of Kuala Lumpur, close to key attractions like Lowyat Plaza, Lalaport, and Pavilion Shopping Centre. It’s great to know that our recently renovated rooms and the variety in our breakfast spread contributed to your pleasant stay.We sincerely apologize for the minor stain on the bedsheet you encountered. This does not reflect our usual housekeeping standards, and we’ll ensure this is addressed to maintain the high quality we aim for.Your kind words about our friendly check-in staff and overall service are much appreciated. We’re glad we could make your visit comfortable and enjoyable. Thank you for recommending us, and we look forward to welcoming you back on your next trip to KL!Warmest RegardsMay CheongGeneral Manager

Response from Property: Dear Ms. Irish Qaireen,Thank you for sharing your positive experience! We’re thrilled to know you had a fantastic stay and enjoyed the convenience of our location near the local food street. It’s wonderful that you had the opportunity to explore the diverse dining options just a short walk away. We're also delighted that our facilities and thoughtful touches enhanced your comfort. We look forward to welcoming you back for another memorable visit!Warmest RegardsMay CheongGeneral Manager

Response from Property: Dear Mr./Ms Xuan Danh,Thank you for your kind words! We’re thrilled to know that you found our location excellent and convenient for your travels.Your feedback inspires us to continue providing a seamless experience for our guests. We hope to welcome you back to Hotel Royal Signature in the near future!Warmest RegardsMay CheongGeneral Manager

Response from Property: Dear Valued Guest,Thank you for sharing your experience with us. We deeply regret the shortcomings you encountered during your stay, particularly regarding cleanliness, room replenishments, and the service attitude of our housekeeping staff. This is not reflective of the standards we uphold at our hotel.Your feedback is taken very seriously, and we are addressing these concerns with our housekeeping team to ensure immediate improvements and prevent similar occurrences in the future. We are also reinforcing our training to ensure every guest interaction is met with warmth and professionalism.We sincerely apologize for the inconvenience caused and truly hope to have the opportunity to restore your trust in us with a more pleasant experience on your next visit.Warmest RegardsMay CheongGeneral Manager

Response from Property: Dear Valued Guest,Thank you for sharing your experience with us. We are delighted to hear that you enjoyed our convenient location, close to popular shopping malls and Jalan Alor vibrant food scene. Your kind words about the parking arrangement and the flat rate system are much appreciated, and we’re pleased that it added value to your stay.We are also thrilled to know that the room and its stunning night view met your expectations. Our team strives to accommodate special requests, and it’s wonderful to hear that this contributed to a memorable visit.Your feedback inspires us to continue delivering exceptional experiences to our guests. We hope to welcome you back to Hotel Royal Signature for another delightful stay in the future.Warmest RegardsMay CheongGeneral Manager

Response from Property: Dear Mr/Ms,Thank you for sharing your experience! We’re delighted to hear that you enjoyed the upgraded Deluxe Room and found our recent renovations to your liking. Providing a clean and comfortable environment is our priority, and we’re glad this contributed to your stay. Your feedback motivates us to continue delivering excellent hospitality. We look forward to welcoming you back for another enjoyable stay at Hotel Royal Signature, Kuala Lumpur.Best Regards,May CheongGeneral Manager

Response from Property: Dear Mr Hazi,Thank you for choosing to stay with us again and for sharing such kind words about your experience! We're delighted that our accessible location, spacious and clean rooms, and the convenience of a complimentary minibar contributed to another memorable stay.It’s wonderful to hear that you enjoyed the nearby dining options and appreciated the balance of being close to Bukit Bintang while still enjoying a calm and relaxing environment.We truly look forward to welcoming you back for another wonderful stay in the future.Warmest RegardsMay CheongGeneral Manager

Response from Property: Dear Mr Hieng Hung,Thank you for sharing your wonderful review. We are delighted to know that you enjoyed your stay at Hotel Royal Signature.Your compliments on our cleanliness, water filtration system, breakfast, location, and service mean a lot to us. It is always our aim to ensure our guests have a memorable experience, and feedback like yours truly motivates our team to keep up the good work.We are thrilled to hear you’re planning to stay with us again next month. We look forward to welcoming you back for another delightful experience in Kuala Lumpur.Warmest RegardsMay Cheong General Manager

Response from Property: Dear Mr./Ms. Thai Yeow,We sincerely appreciate your choice of Hotel Royal Signature, Kuala Lumpur, as your preferred accommodation. It was our utmost goal to make you feel welcome from the moment you arrived, and we are delighted that you enjoyed the exquisite ambiance throughout your stay.Thank you once more for selecting Hotel Royal Signature, Kuala Lumpur. We eagerly anticipate the opportunity to welcome you back for another remarkable stay in the future.Warmest Regards May CheongGeneral Manager

Response from Property: Dear Ms Sharifah,Thank you for your perfect rating and kind words! We’re delighted to know that you had a wonderful stay and that our location, surroundings, amenities, cleanliness, and service met your expectations. Your happiness means a lot to us, and we look forward to welcoming you back for another great experience.Warmest Regards,May CheongGeneral Manager