Infini Suites@ Una Residences, Sunway Velocity KL Reviews

The house very clean and nice design, living and bedroom has big space, it convenient for us put luagage. It very comfort to stay. It located in strategic location, nearby a lot of food variety and just walk 2 mins can reach shopping mall. I will book again if go to cheras again.

you should provide 2 access key card at least for convenience cause.

Overall is good. Air-cond, light etc are well maintained. Satisfied with Infini Suites services

The house clean and nice Near lrt station, shopping mall...

Location is very convenient. Easy parking. Room condition clean, bathroom clean lack of amenities like toilet rolls, hand towel or kitchen towels. Overall had a pleasant stay.

The person provided me with the check-in instructions was friendly and the self check-in and check-out were smooth. However, because of the unsatisfactory level of cleanliness (multiple hairs and stains on the bedsheets) and the noise of construction work going near the building, I didn't enjoy my stay.

Great airbnb style service apartment, great size and near the mall

good for family

Overall it's OK, it's very convenient to travel, and it's also very convenient to eat and drink in the shopping mall opposite~

Comfortable environment, wide view, high cost performance, suitable for families or couples

Check-in is too complicated and the instructions are not clear enough. Hotel staff are very slow in replying messages

The bathroom in the room had a serious odor, and the furniture was damaged. When we checked out, the store owner demanded compensation for the sofa that was not damaged by us, because we did not report the damage to the furniture when we checked in. The attitude was very arrogant. The faucet in the bathroom was also damaged. The hotel facilities and swimming pool are good, but the management company Infiniti is terrible. I suggest you check in through other management companies.

Each room has a window and you can see the outside scenery. There are three rooms and two toilets. All toilets have no hooks or hangers. The kitchen is very large, and it would be better if the kitchen door is replaced with a sliding door. The overall cleanliness is very good. As soon as you open the door and enter the house, there is a sofa bed and a large bed in the hall. There are five beds in total with built-in sofa beds, and each bed is very big. The toilet paper was wet, so I asked him to get a new one and it was delivered within 1 minute. It was very efficient. After checking out, I can leave my luggage at the counter for two hours. There is a large shopping mall and many restaurants nearby, which is very convenient for shopping and dining.

This is an apartment-style hotel with automatic service. There is no front desk. Everything has to be guided by phone and WhatsApp. The towels in the hotel and the bathroom seem to have not been changed after the previous residents left. When the towels were unfolded, they were all gray and black. I don't know what they were. In addition, their doors make a lot of noise when they are closed. There is no soundproofing at all. The sound of the door opening next door seems to echo in your ears, which is very uncomfortable. By the way, I looked for the key for a long time. However, this should be the first time I stayed in this type of hotel. I have no experience. Maybe it will be better the second time. The main problems are still soundproofing and hygiene. Their bathroom is too small and there is no place to put things. I have to put things on the toilet lid, which is too uncomfortable😣