The Luxe By Infinitum by QC Reviews

Response from Property: Thank you for your love! Convenient location, clean room and pool view can make you satisfied and happy~ I have noted the coffee suggestion and will prepare it next time so that the cup will no longer "wait for coffee"~ I look forward to your experience again! 😊

Response from Property: 感謝您的愉快入住反饋！雙子塔景觀與友好員工是我們的榮幸，清潔問題我們會立即加強整改，期待下次為您呈現更優質的體驗～

Response from Property: Dear guest, we are all honored to see your "perfect" evaluation! It is our duty to let you get clear information quickly when communicating in advance. We are glad to meet your expectations. The view outside the window of the room on the 33rd floor you stayed in is indeed charming. We are sincerely happy to bring you a visual feast. The room is clean and tidy, the facilities are complete, and the pool view is amazing, which are all the directions we strive for. Thank you very much for your strong recommendation. We are looking forward to your stay again. We will definitely prepare more wonderful experiences for you to continue this perfection!

Response from Property: Dear guest: We are very sorry that this stay brought you such a bad experience! We have immediately reported the unclear front desk instructions, staff attitude, missing facilities and air conditioning failure you mentioned to the management and launched an investigation and rectification: Immediately optimize the front desk signs and navigation instructions to prevent subsequent guests from getting lost; Carry out full staff training on service attitude issues to strengthen professionalism; Comprehensively check the room supplies to ensure that basic needs are in place; Arrange professionals to inspect all air conditioning equipment to ensure cooling effect. Your real feedback is an important mirror for our improvement, especially thank you for mentioning the momentary comfort brought by the swimming pool. We are well aware that this mistake has failed your expectations and hope to make up for it through practical actions. If you are willing to give a second chance, you can contact us in advance for your next stay, and we will provide you with upgraded services as an apology. Once again, we sincerely apologize for your experience and wish you all the best in your subsequent trip!

Response from Property: 感謝您的體驗反饋！獨特風格是我們的特色，停車位有限的問題我們會持續優化。期待您下次短暫停留依然舒適～

Response from Property: Thank you for your question. We have already provided feedback to the property management regarding the issue. They have informed us that the construction is accelerating and we are following up further. We deeply apologize for your poor experience this time and thank you again for your feedback. We are working very hard to ensure your satisfaction. We look forward to your next visit!

Response from Property: Thank you very much for sharing your experience. We are working very hard to ensure your satisfaction. Thank you for your sharing, and we will continue to work hard to provide you with better and cleaner rooms and services. We look forward to your next visit!

Response from Property: Thank you very much for sharing your experience. We will improve the issues you raised as soon as possible in order to provide you with better and cleaner rooms and services. We work very hard and only provide you with satisfaction. We look forward to your next visit!

Response from Property: Thank you for choosing LUXE Apartments! The location advantage you mentioned is exactly what we are proud of. As for the room size, we took into account a variety of travel needs when designing it. Small rooms are more suitable for traveling alone or for short-term business trips. If you are traveling with family and friends next time, it is recommended to book a suite, which has spacious space and a beautiful view of the city. We look forward to your visit again to unlock more beauty.

Response from Property: Thank you very much for sharing your experience. We will improve the issues you raised as soon as possible, and at the same time, we will supervise and assess the service quality of our employees, in order to provide you with better and cleaner rooms and services. We work very hard, only to satisfy you. We look forward to your next visit!

Response from Property: Thank you very much for sharing your experience. We will improve the issues you raised as soon as possible, and at the same time, we will supervise and assess the service quality of our employees, in order to provide you with better and cleaner rooms and services. We work very hard, only to satisfy you. We look forward to your next visit!

Response from Property: Thank you very much for sharing your experience. We are working very hard to ensure your satisfaction. Thank you for your sharing, and we will continue to work hard to provide you with better and cleaner rooms and services. We look forward to your next visit!