Vienna House by Wyndham Andel's Cracow

Vienna House by Wyndham Andel's Cracow Reviews

Vienna House by Wyndham Andel's Cracow

Pawia 3, Krakow, 31-154, PolandSee Hotel Details
Vienna House by Wyndham Andel's Cracow
Vienna House by Wyndham Andel's CracowVienna House by Wyndham Andel's CracowVienna House by Wyndham Andel's Cracow
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1 night

Guest Reviews

9.2/10
Great
132 review
Verified reviews
Location9.3
Amenities9.2
Service9.0
Cleanliness9.2
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All reviews(132)
Positive reviews(32)
Reviews with photos/video(3)
Clean and tidy(10)
Awesome rooms(9)
Convenient location(8)
Friendly staff(7)
Near shopping area(7)
Easy to get around(5)
Guest User
Superior Twin Room
Stayed in Jan 2025
Travel with friends
3 review
10.0/10
Outstanding
Posted on Apr 16, 2025
Love the location and room is clean. Staff is nice. Will recommend it
Response from Property: Dear GuestThank you so much for your kind words! We're delighted to hear that you loved the location and found the room clean and comfortable. It's also wonderful to know that our staff made a positive impression.We truly appreciate your recommendation and hope to welcome you back again soon!Best regards,Hubert ChołocińskiOperation Manager
Guest User
Superior Twin Room
Stayed in Oct 2023
Family
16 review
8.0/10
Very Good
Posted on Nov 19, 2023
The room is clean and quite big. Breakfast was good and the staff was friendly
Response from Property: Dear Guest,Thank you for taking the time to tell us about your experience at Vienna House by Wyndham Andel's Cracow. It is always a pleasure to receive positive feedback. I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at , we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future.Sincerely,ArturFront Office
Guest User
Standard Double Room
Stayed in Jan 2023
Solo travelers
5 review
10.0/10
Outstanding
Posted on Feb 25, 2023
Goooood
Response from Property: Dear Guest,Thank you for taking the time to tell us about your experience at Vienna House by Wyndham Andel's Cracow. It is always a pleasure to receive positive feedback. I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at , we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future.Sincerely,ArturFront Office
Guest User
Superior Room
Stayed in Feb 2025
Business travelers
2 review
7.0/10
Posted on Apr 21, 2025
Conveniently located next to the train station, with almost no services and decent facilities. The coffee table facilities are very simple, there is no iron, the hygiene is average, the bedding is average. The breakfast is average.
Original TextTranslated by Google
Response from Property: Dear GuestThank you for taking the time to share your feedback and for choosing our property for your stay. We’re glad to hear you appreciated our convenient location next to the train station.We're sorry to learn that some aspects of your experience did not meet your expectations. Your comments regarding the room amenities, cleanliness, bedding, and breakfast are valuable to us, and we will share them with the relevant teams to help us improve.We hope you will consider staying with us again in the future – we would love the opportunity to provide you with a more satisfying experience.Best regards,Hubert ChołocińskiOperation Manager
Chang Yuchi
Superior Room
Stayed in Jan 2025
Travel with friends
2 review
8.5/10
Very Good
Posted on Feb 3, 2025
The hotel is very clean. Lots of plants Guests are also encouraged to bring plants to their rooms. Excellent location. The service staff is also very friendly. The accommodation is as good as a five-star hotel. The bathroom is even bigger. This time the room was upgraded to a suite.
Original TextTranslated by Google
Response from Property: Dear ChangThank you so much for your wonderful feedback! We’re thrilled to hear that you enjoyed the cleanliness of the hotel, the greenery, and the friendly service from our staff. It’s great to know that the upgraded suite and spacious bathroom exceeded your expectations!We truly appreciate your kind words and hope to welcome you back soon for another memorable stay.Best regards,Hubert ChołocińskiOperation Manager
Palazón
Superior Room
Stayed in Feb 2025
Couples
1 review
10.0/10
Outstanding
Posted on Mar 26, 2025
Hotel super close to Glowny station, and just a few minutes from the center.
Original TextTranslated by Google
Response from Property: Dear PalazonThank you for your kind review! We're happy to hear you enjoyed our central location near Główny Station and just minutes from the city center.We hope to have the pleasure of welcoming you again soon!Best regards,Hubert ChołocińskiOperation Manager
Guest User
Superior Room
Stayed in Oct 2024
Business travelers
12 review
9.0/10
Great
Posted on Nov 26, 2024
The hotel is in a good location, with a big shopping mall next to it. The old town can be reached by foot. It is clean and hygienic. I would like to remind my Chinese compatriots that it is natural that there is no toothpaste, toothbrush, or slippers, but I didn't expect that there is no comb. Then mineral water is only available on the first day, and you have to pay 5 zlotys per bottle of water in the following days. There is also a charge of 100 zlotys for early check-in.
Original TextTranslated by Google
Response from Property: Dear Guest, Thank you for taking the time to share your feedback. We are pleased to hear that you appreciated our convenient location near the shopping mall and the Old Town, as well as the cleanliness and hygiene of our hotel.We value your comments regarding the amenities provided in the room. We understand that expectations can vary based on cultural differences, and we will certainly consider your feedback as we continue to review and improve our guest services.Regarding the water supply, we offer complimentary mineral water on the first day of stay as part of our welcome package, and additional bottles are available for purchase if needed. We apologize for any inconvenience this may have caused.Once again, thank you for your constructive feedback, and we hope to welcome you back in the future.Best regards,Hubert Chołociński, Operation ManagerVienna House by Wyndham Andel's Cracow
Guest User
Superior Twin Room
Stayed in Oct 2024
Business travelers
9 review
10.0/10
Outstanding
Posted on Nov 15, 2024
The train station and shopping center are 100 meters away, with convenient transportation and cleanliness
Original TextTranslated by Google
Response from Property: Dear Guest, Thank you for sharing your feedback. We're glad to hear that you appreciated our convenient location near the train station and shopping center, as well as the cleanliness of the hotel.We look forward to welcoming you again in the future.Best regards,Hubert Chołociński, Operation ManagerVienna House by Wyndham Andel's Cracow
Guest User
Superior Twin Room
Stayed in Feb 2025
Business travelers
21 review
8.0/10
Very Good
Posted on Mar 28, 2025
The hotel is conveniently located next to a shopping mall
Original TextTranslated by Google
Response from Property: Dear Guest Thank you for your feedback! We're glad you enjoyed our convenient location next to the shopping mall – it's definitely a plus for many of our guests.We hope to welcome you back again soon for another pleasant stay!Best regards,Hubert ChołocińskiOperation Manager
Guest User
Superior Twin Room
Stayed in Sep 2024
Family
4 review
10.0/10
Outstanding
Posted on Oct 11, 2024
A good hotel close to the center and literally closer to the station than Google Maps says. Besides, there is also a gallery next door in case you want to go shopping.
Original TextTranslated by Google
Response from Property: Dear Guest,Thank you for taking the time to tell us about your experience at Vienna House by Wyndham Andel's Cracow. It is always a pleasure to receive positive feedback. I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at , we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future.Sincerely,ArturFront Office
Guest User
Superior Room
Stayed in Jan 2025
Business travelers
23 review
9.0/10
Great
Posted on Mar 18, 2025
The food in the hotel is good and the price is also OK
Original TextTranslated by Google
Response from Property: Dear GuestThank you for your positive feedback! We're glad to hear you enjoyed the food and found our pricing to be reasonable.We truly appreciate your support and hope to welcome you back soon!Best regards,Hubert ChołocińskiOperation Manager
Anonymous User
Superior Room
Stayed in Dec 2024
Business travelers
27 review
10.0/10
Outstanding
Posted on Mar 8, 2025
Reasonable price, good front desk service, large room
Original TextTranslated by Google
Response from Property: Dear GuestThank you for your kind words! We're pleased to know you were happy with the reasonable pricing, our front desk service, and the spacious room.We look forward to welcoming you again in the future!Best regards,Hubert ChołocińskiOperation Manager
Guest User
Superior Room
Stayed in Jan 2025
Other
15 review
8.5/10
Very Good
Posted on Feb 22, 2025
Convenient transportation, many restaurants
Original TextTranslated by Google
Response from Property: Dear GuestThank you for your feedback! We're glad you found the location convenient and appreciated the variety of nearby restaurants.We hope to have the pleasure of hosting you again soon!Best regards,Hubert ChołocińskiOperation Manager
Guest User
Deluxe Double Room
Stayed in Mar 2024
Couples
21 review
10.0/10
Outstanding
Posted on May 21, 2024
The Vienna House by Wyndham Andel's Cracow is in an excellent location, close to the station. The hotel service staff are very kind and will be my first choice next time I visit:)
Original TextTranslated by Google
Response from Property: Dear Guest,Thank you for taking the time to tell us about your experience at Vienna House by Wyndham Andel's Cracow. It is always a pleasure to receive positive feedback. I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at , we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future.Sincerely,ArturFront Office
Guest User
Deluxe Double Room
Stayed in Mar 2024
Family
3 review
8.5/10
Very Good
Posted on Apr 4, 2024
The location is great. The breakfast is delicious and excellent. The rooms are clean and nice.
Original TextTranslated by Google
Response from Property: Dear Guest,Thank you for taking the time to tell us about your experience at Vienna House by Wyndham Andel's Cracow. It is always a pleasure to receive positive feedback. I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at , we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future.Sincerely,ArturFront Office