Unlike basic averaging, our rating system applies weighted calculations. We value verified reviews and newer guest experiences more strongly—so every rating reflects real, up-to-date stays.
Verified reviews
Location8.7
Amenities8.8
Service8.9
Cleanliness9.0
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All reviews(61)
Positive reviews(51)
Reviews with photos/video(16)
Great service(7)
Negative reviews(2)
RayRayChan
Twin Room (Hanayu Wing)
Stayed in Feb 2025
Couple
65 review
8.0/10
Very Good
Posted on Mar 26, 2025
Great service in a large Japanese Tradional Onsen hotel. Minutes from the famous Kompira Shrine , room is spacious with great facilities, the outdoor Onsen is good but provide no views. Hotel has free car parking in an area some distance away, though shuttle are free.
Hotel service is good, hot spring is ok, room size is suitable.
Nga Ling
Superior Japanese-Western Mixed Modern Designer With Bath-Non Smoking
Stayed in Jun 2024
Couple
15 review
9.0/10
Great
Posted on Jul 15, 2024
conveniently located for the nearby tourist spots, the dinner and breakfast are delicious and of good quality. Good services.
Guest User
Premium Japanese/Western-Style Room with Open-Air Hot Spring Bath (Hatsune Type)
Stayed in Apr 2024
Couple
15 review
8.0/10
Very Good
Posted on May 24, 2024
good onsen hotel, clear.
but the beds and sofa can be easy to move, feeling is not good.
Jessie Ng
Twin Room (Hanayu Wing)
Stayed in Nov 2024
Couple
11 review
10/10
Outstanding
Posted on Feb 6, 2025
WELCOME DRINK!
The food tasted great and the service was excellent
The hot spring is very good. It is a very good memory.
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Guest User
Designers Semi-Western Style Room
Stayed in Dec 2024
Family
3 review
6.0/10
Posted on Jan 23, 2025
This is my second trip to Kotohira. I paid twice as much as I did last time at Kotosankaku, but I can't tell the difference. And I used two types of rooms, but they gave me the same room even though the price was different. I don't understand why. So I felt bad about my trip. I don't think I'll go again.
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Anonymous User
◆ Hatsune Premium Room ◆ with Open Air Bath
Stayed in Dec 2023
Traveling with friends
40 review
9.5/10
Amazing
Posted on Jan 11, 2024
The hotel is not far from the station and there is a hotel shuttle bus, which is very convenient. On the way from the station to the hotel, there is a shopping street, which is very easy to shop. Both breakfast and dinner are buffets. The public baths and private baths are both very good and highly recommended.
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Anonymous User
Run of House
Stayed in Apr 2023
Booked for others
3 review
10/10
Outstanding
Posted on Jul 21, 2023
We stayed for two nights and ordered kaiseki dinner at the hotel on the first night. The kaiseki cuisine provided by the hotel is satisfactory in terms of dishes and portions, and the restaurant environment is also very spacious.
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Guest User
Superior Japanese-Western Mixed Modern Designer with Bath-Non Smoking
Stayed in Sep 2023
Other
9 review
10/10
Outstanding
Posted on Oct 27, 2023
Facilities: Very suitable
Sanitation: Clean and tidy
Environment: Fresh and natural
Service: Thoughtful and considerate
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CHRIS CCW
Hanayukan[Yuslan Sauna&SPA]Outdoor Hot Spring Bath + Sauna/Non-Smoking[Quad Room][Non-Smoking]
Great location close to the temple and main shopping street. The onsen has a great outdoor space and multiple pools with different temperatures. Very comfortable rooms. Little difficult to get in and out of with a large car but doable. Would stay here again.
Response from Property: Thank you very much for staying with us and for taking the time to share your kind review. We are delighted to hear that you enjoyed our convenient location near the temple and the main shopping street, as well as the comfort of your room. We're also pleased that you were able to relax in our outdoor hot spring area with its variety of pools at different temperatures. We apologize for any inconvenience you may have experienced when accessing the property with a large vehicle. We will continue working to improve the guidance and assistance we offer in such cases. We truly appreciate your kind words and look forward to welcoming you again in the future.
SleeplessinSD
Stayed in Sep 2024
Couple
10/10
Outstanding
Posted on Oct 19, 2024
We drove to the hotel and found it a bit tricky to find the entrance. Some signs aimed at foreign visitors would be helpful. Once there, however, we had a delightful experience. This is a lovely old property, very close to the entrance to the Kompira shrine. Our Japanese-style room was large and comfortable, and we were delighted with the bath facilities. Dinner and breakfast and a welcome cocktail all were included and the meals were truly excellent. Highly recommended!
Response from Property: Thank you very much for staying at our hotel and for your wonderful review. We are very honored to receive your compliments regarding our location, rooms, and meals. We are glad that you enjoyed your stay. Also, thank you for pointing out that the directions to the entrance were a little difficult to understand. In the future, we will consider creating signage and information displays that are easy for overseas customers to understand and make improvements to make their stay even more comfortable. All of our staff are looking forward to your next visit. Please continue to enjoy your wonderful journey.
Guest User
Stayed in Oct 2023
Other
10/10
Outstanding
Posted on Nov 22, 2023
This is an onsen hotel that caters to Chinese-speakers I think. Upon entering, I was greeted in Mandarin by one of the two hostesses. One is from Kwangtung and the other is from Taiwan. The more I know about this ryokan, the more I like it. We stayed two nights in room #1902 with a view of town and Western-style beds (though I didn't see any Westerners as guests). I immediately went to the men's onsen for 15 min -- very nice. Just outside the entrance begins a very busy pedestrian shopping street that ramps up to a Shrine with 400+ steps which I didn't attempt. The food served at breakfast and kaiseki dinner are outstanding. This is where Sakura shines. For Chinese guests, there are Chinese noodles and xiao lung bao. You can make your own udon bowl. Etsuko was our very excellent server at dinner. I couldn't find coffee before breakfast. There are no 7-11, Family Mart, or Lawson's nearby. I'd return for the food alone. Yum!
Response from Property: Thank you very much for staying at Kotohira Grand Hotel Sakura no Sho from afar. I am very happy to hear that you have successfully completed your visit to the Golden Sword Hira Shrine. All of our staff will continue to work hard to satisfy our customers. If you have another opportunity, please come. All the staff are looking forward to seeing you.
パパス3
Stayed in Oct 2024
Couple
10/10
Outstanding
Posted on Nov 14, 2024
I stayed at Sakura no Sho for the first time for one night. I drove to the hotel and parked in the parking lot, then walked uphill a little to arrive. I checked in on the private floor. I enjoyed some matcha tea. After taking a bath, I went to the private lounge and enjoyed beer and wine with some snacks until dinner. I moved to the dining room, enjoyed some local sake and Sanuki cuisine, and went to the indoor open-air bath before going to bed. I slept soundly until the morning. There was a wide variety of buffet dishes to choose from for breakfast, and I ate a little too much. It was close to Kanamaruza, so it was a great place for visiting the temple or taking a walk around Konpira-san.
Original TextTranslated by Google
Response from Property: Thank you very much for staying at Kotohira Grand Hotel Sakura no Sho. We would also like to express our sincere gratitude for your valuable feedback. We are very happy that you enjoyed your stay at the hotel, from the start of your trip to check-in, the drinks and meals in the lounge, and your time in the open-air bath in your room. We are especially encouraged that you liked our private lounge and food. We are glad to hear that you found our hotel's location convenient for visiting Kanamaruza and Konpira Shrine. We will continue to strive to provide our heartfelt hospitality so that you can have a comfortable stay. All our staff look forward to seeing you again.