Harper Boutique Hotel at Sutera Avenue

Harper Boutique Hotel at Sutera Avenue Reviews

Harper Boutique Hotel at Sutera Avenue

Lot A-3A-16, Sutera Avenue Lorong Lebuh Sutera, Sembulan, Kota Kinabalu, Sabah, 88100, MalaysiaView Hotel Details
Harper Boutique Hotel at Sutera Avenue
Harper Boutique Hotel at Sutera AvenueHarper Boutique Hotel at Sutera AvenueHarper Boutique Hotel at Sutera Avenue
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Harper Boutique Hotel at Sutera Avenue Guest Reviews

4.3/5
Very Good
188 review
Verified reviews
Location4.5
Amenities4.0
Service4.5
Cleanliness4.3
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All reviews(188)
Positive reviews(179)
Reviews with photos/video(68)
Awesome stay(35)
Great service(27)
Clean and tidy(26)
Awesome rooms(25)
Average sound insulation(14)
Easy to get around(8)
Close to airport(7)
Convenient for shopping(6)
Negative reviews(9)
Larry Bong
Deluxe Queen Room (No Window)
Stayed in Nov 2024
Solo travelers
34 review
5.0/5
Outstanding
Posted on Nov 14, 2024
I love Harper!!! The room is so PHOTOGENIC!!! I snapped so many photos in tis room!! U guys should stay here I njoy the peace and quiet here. Thank you!!!
Response from Property: Dear Valued Guest, Greetings from Harper Boutique Hotel, Kota Kinabalu! We are so delighted to know that you had a pleasant experience during your stay. Thank you for choosing to stay with us and we hope to welcome you back again in the nearest future. Best Regards,Harper Boutique Hotel Team
Mdd99
Deluxe Queen Room (No Window)
Stayed in Oct 2024
Solo travelers
14 review
4.7/5
Amazing
Posted on Dec 6, 2024
Recommended because near with the city and shopping mall, good service with friendly staff. all good
Response from Property: Dear Valued Guest, Greetings from Harper Boutique Hotel, Kota Kinabalu! We are so delighted to know that you had a pleasant experience during your stay. Thank you for choosing to stay with us and we hope to welcome you back again in the nearest future. Best Regards,Harper Boutique Hotel Team
Anonymous User
Deluxe Queen Room (No Window)
Stayed in Nov 2024
Business travelers
29 review
5.0/5
Outstanding
Posted on Dec 19, 2024
So nice Nice stay Near restaurant near bank Easy to access grab
Response from Property: Dear Valued Guest, Greetings from Harper Boutique Hotel, Kota Kinabalu! We are so delighted to know that you had a pleasant experience during your stay. Thank you for choosing to stay with us and we hope to welcome you back again in the nearest future. Best Regards,Harper Boutique Hotel Team
Anonymous User
Deluxe Queen Room (No Window)
Stayed in Oct 2024
Travel with friends
2 review
5.0/5
Outstanding
Posted on Oct 7, 2024
I really love staying at Harper, it's my go to hotel whenever i travel to KK for work. Extremely affordable and comfortable! They even have concierge service and 24hours open lobby. Thank you so much for your friendly service!
Response from Property: Dear Valued Guest, Greetings from Harper Boutique Hotel, Kota Kinabalu! We are so delighted to know that you had a pleasant experience during your stay. Thank you for choosing to stay with us and we hope to welcome you back again in the nearest future. Best Regards,Harper Boutique Hotel Team
Bruneian Traveller
Superior Queen Room
Stayed in Jul 2024
Solo travelers
13 review
4.0/5
Very Good
Posted on Jul 28, 2024
Room was stylish and comfortable. Easy communication with reception through Whatsapp. A walk via the overpass to the Imago Shopping mall and several places to eat with a convenient store at the complex which was convenient. Checked out late because the extra charges were affordable. Found stains on the bedsheets though that was the downside. I didn’t really mind because they were clean but just stained though objectively this brought down the score.
Response from Property: Dear Valued Guest, Greetings from Harper Boutique Hotel, Kota Kinabalu!Thank you for highlighting this matter for our attention. We would like to offer our sincere apologies for the inconvenient caused during your stay. It is our priority to make sure that our guests have the very best experience while staying with us. So, rest assure that our relevant department will look into this matter and make sure that this will not repeat in the future. We hope that this will not affect your decision to stay with us again in the future. Thank you for your support and hope to see you again soon. Best Regards,Harper Boutique Hotel Team
Anonymous User
Deluxe Queen Room (No Window)
Stayed in Jul 2024
Solo travelers
2 review
5.0/5
Outstanding
Posted on Sep 24, 2024
This hotel offers a modern yet cozy experience, blending comfort with chic design. The rooms are stylishly furnished, providing a relaxing atmosphere for me! The staff is very friendly and attentive, ensuring guests feel well taken care of throughout their stay. The location is also convenient, with easy access to nearby attractions, dining spots, and shopping areas. the hotel’s cleanliness and the little thoughtful details, like well-maintained amenities and complimentary essentials are superb!!! Whether you’re looking to explore the city or just unwind, Harper Boutique Hotel makes for a great base with its calm ambiance and top-notch service.
Response from Property: Dear Valued Guest, Greetings from Harper Boutique Hotel, Kota Kinabalu! We are so delighted to know that you had a pleasant experience during your stay. Thank you for choosing to stay with us and we hope to welcome you back again in the nearest future. Best Regards,Harper Boutique Hotel Team
Relaxer2
Deluxe Queen Room (No Window)
Stayed in Jun 2024
Business travelers
4 review
4.0/5
Very Good
Posted on Jun 30, 2024
Reception is at level 4. The room is with standard amenities to short stay. Cross the bridge is a big shopping mall. The location is good with less traffic amd nearer to airport. The only is that the bathroom drainage a bit block and flooded. The floor and wall seem like got water slippage as can see water droplet forming.
Response from Property: Dear Valued Guest, Greetings from Harper Boutique Hotel, Kota Kinabalu!Thank you for highlighting this matter for our attention. We would like to offer our sincere apologies for the inconvenient caused during your stay. It is our priority to make sure that our guests have the very best experience while staying with us. So, rest assure that our relevant department will look into this matter and make sure that this will not repeat in the future. We hope that this will not affect your decision to stay with us again in the future. Thank you for your support and hope to see you again soon. Best Regards,Harper Boutique Hotel Team
Alalif
Deluxe Queen Room (No Window)
Stayed in May 2024
Solo travelers
37 review
5.0/5
Outstanding
Posted on May 18, 2024
Great location with beautiful surrounding atmosphere, Most friendly and helpful receptionist and staff ever, lovely and great first impression of hotel.  Everything about the hotel was exceptional.  Room itself was well equipped and comfortable. I was very pleased with my stay
wowol
Deluxe Queen Room (No Window)
Stayed in Jul 2024
Solo travelers
4 review
5.0/5
Outstanding
Posted on Oct 1, 2024
very nice environment and the safety of the room are great :))
Response from Property: Dear Valued Guest, Greetings from Harper Boutique Hotel, Kota Kinabalu! We are so delighted to know that you had a pleasant experience during your stay. Thank you for choosing to stay with us and we hope to welcome you back again in the nearest future. Best Regards,Harper Boutique Hotel Team
Anonymous User
Deluxe Queen Room (No Window)
Stayed in May 2024
Solo travelers
63 review
4.0/5
Very Good
Posted on May 9, 2024
2nd time stay this room. room with no window. This time, difference feeling and the price more higher.
cloudy2022
Superior Queen Room
Stayed in Oct 2024
Business travelers
4 review
5.0/5
Outstanding
Posted on Nov 1, 2024
very nice accommodation. always stay here if i need to go outstation at kk. it just like I allergic to dust. probably, the bed not cleaning well but it's okey. overall, super nice. have netflix & youtube. very fast wifi. will repeat again. i stay here for 4 days 3 nights
Response from Property: Dear Valued Guest, Greetings from Harper Boutique Hotel, Kota Kinabalu!Thank you for highlighting this matter for our attention. We would like to offer our sincere apologies for the inconvenient caused during your stay. It is our priority to make sure that our guests have the very best experience while staying with us. So, rest assure that our relevant department will look into this matter and make sure that this will not repeat in the future. We hope that this will not affect your decision to stay with us again in the future. Thank you for your support and hope to see you again soon. Best Regards,Harper Boutique Hotel Team
Anonymous User
Superior Queen Room
Stayed in Apr 2024
Solo travelers
15 review
5.0/5
Outstanding
Posted on May 4, 2024
Nice hotel. It was a great experience for me to stay in this hotel. Super clean and well located it. The entrance is a bit strange because it's a small door but it's fine. You have plenty of options for food for lunch or dinner and it's not too far from the airport. Just two things, I don't understand if I have to request to clean the room because they didn't and I couldn't get hot shower, I don't know if the heater works or not. It was good, definitely a good hotel
6/7
Response from Property: Dear Valued Guest, Greetings from Harper Boutique Hotel, Kota Kinabalu!Thank you for highlighting this matter for our attention. We would like to offer our sincere apologies for the inconvenient caused during your stay. It is our priority to make sure that our guests have the very best experience while staying with us. So, rest assure that our relevant department will look into this matter and make sure that this will not repeat in the future. We hope that this will not affect your decision to stay with us again in the future. Thank you for your support and hope to see you again soon. Best Regards,Harper Boutique Hotel Team
GermanTraveler
Deluxe Queen Room (No Window)
Stayed in Oct 2024
Solo travelers
46 review
3.5/5
Posted on Oct 18, 2024
Very friendly staff! Think twice if you want to go! The rooms are stinky, although they are good equipped. You hear every noise… The area is ok… 7min to the big mall. But nothing special around. Not even the slightest ocean. Better pay 5$ more for a better accommodation
Response from Property: Dear Valued Guest, Greetings from Harper Boutique Hotel, Kota Kinabalu!Thank you for highlighting this matter for our attention. We would like to offer our sincere apologies for the inconvenient caused during your stay. It is our priority to make sure that our guests have the very best experience while staying with us. So, rest assure that our relevant department will look into this matter and make sure that this will not repeat in the future. We hope that this will not affect your decision to stay with us again in the future. Thank you for your support and hope to see you again soon. Best Regards,Harper Boutique Hotel Team
Yvscuba
Deluxe Queen Room (No Window)
Stayed in Sep 2024
Solo travelers
2 review
4.2/5
Very Good
Posted on Oct 23, 2024
Service was good, room’s cleanliness was not as good as expected but when I asked for a cleaning service, they immediately came and checked it out, then upgraded me to a better room. Appreciate that
Response from Property: Dear Valued Guest, Greetings from Harper Boutique Hotel, Kota Kinabalu!Thank you for highlighting this matter for our attention. We would like to offer our sincere apologies for the inconvenient caused during your stay. It is our priority to make sure that our guests have the very best experience while staying with us. So, rest assure that our relevant department will look into this matter and make sure that this will not repeat in the future. We hope that this will not affect your decision to stay with us again in the future. Thank you for your support and hope to see you again soon. Best Regards,Harper Boutique Hotel Team
Guest User
Deluxe Queen Room (No Window)
Stayed in Sep 2024
Couples
5 review
4.0/5
Very Good
Posted on Nov 3, 2024
Small room sufficient for overnight stay, quite clean. Pros: Affordable price, location, cleanliness Cons: Expensive carpark, no hair conditioner provided, sound of nearby club
Response from Property: Dear Valued Guest, Greetings from Harper Boutique Hotel, Kota Kinabalu! We are so delighted to know that you had a pleasant experience during your stay. Thank you for choosing to stay with us and we hope to welcome you back again in the nearest future. Best Regards,Harper Boutique Hotel Team