Harper Boutique Hotel at Sutera Avenue

Harper Boutique Hotel at Sutera Avenue Reviews

Harper Boutique Hotel at Sutera Avenue

Lot A-3A-16, Sutera Avenue Lorong Lebuh Sutera, Sembulan, Kota Kinabalu, Sabah, 88100, MalaysiaSee Hotel Details
Harper Boutique Hotel at Sutera Avenue
Harper Boutique Hotel at Sutera AvenueHarper Boutique Hotel at Sutera AvenueHarper Boutique Hotel at Sutera Avenue
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1 night

Guest Reviews

8.9/10
Very Good
222 review
Verified reviews
Location9.2
Amenities8.4
Service9.1
Cleanliness8.8
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All reviews(222)
Positive reviews(211)
Reviews with photos/video(77)
Awesome rooms(29)
Too noisy(17)
Easy to get around(12)
Convenient for shopping(12)
Close to airport(10)
Perfect for business trips(7)
Well designed(6)
Friendly front desk staff(5)
Negative reviews(11)
Casey T
Mini Family Room Sunset View
Stayed in Jun 2025
Family
5 review
9.0/10
Great
Posted on Jul 24, 2025
very good stay and friendly staff! responsive to watsapp! Will definitely choose this property again!
Response from Property: Dear Valued Guest, Greetings from Harper Boutique Hotel, Kota Kinabalu! We are so delighted to know that you had a pleasant experience during your stay. Thank you for choosing to stay with us and we hope to welcome you back again in the nearest future. Best Regards,Harper Boutique Hotel Team
J3s
Deluxe Queen Room (No Window)
Stayed in Jun 2025
Solo traveler
3 review
8.0/10
Very Good
Posted on Jul 15, 2025
I've been stayed here manytimes, comfy bed and clean ..love the room concept although not big but just nice for me or if even two person. Good location and convinent, near mall and food stalls.
Response from Property: Dear Valued Guest, Greetings from Harper Boutique Hotel, Kota Kinabalu! We are so delighted to know that you had a pleasant experience during your stay. Thank you for choosing to stay with us and we hope to welcome you back again in the nearest future. Best Regards,Harper Boutique Hotel Team
SammanthaY
Deluxe Queen Room (No Window)
Stayed in Jun 2025
Business traveler
6 review
10/10
Outstanding
Posted on Jul 11, 2025
It was great. Opposite imago shopping mall. Easy access to convenience store. Will booked again during my next business trip. Check in smooth. Both ladies at the reception were so helpful.
Response from Property: Dear Valued Guest, Greetings from Harper Boutique Hotel, Kota Kinabalu! We are so delighted to know that you had a pleasant experience during your stay. Thank you for choosing to stay with us and we hope to welcome you back again in the nearest future. Best Regards,Harper Boutique Hotel Team
ZeeNunew
Superior Twin Plus
Stayed in Jun 2025
Traveling with friends
5 review
10/10
Outstanding
Posted on Jul 21, 2025
Have always loved this hotel😍 i cant even count how many times I've been here haha
Response from Property: Dear Valued Guest, Greetings from Harper Boutique Hotel, Kota Kinabalu! We are so delighted to know that you had a pleasant experience during your stay. Thank you for choosing to stay with us and we hope to welcome you back again in the nearest future. Best Regards,Harper Boutique Hotel Team
Euvince
Deluxe Queen Room (No Window)
Stayed in May 2025
Couple
6 review
10/10
Outstanding
Posted on Jul 2, 2025
Nestled in the heart of Kota Kinabalu, Harper Hotel offers a serene boutique experience with minimalist charm. Enjoy modern comforts, thoughtful design, and city-center convenience—perfect for travelers seeking style and simplicity.
Response from Property: Dear Valued Guest, Greetings from Harper Boutique Hotel, Kota Kinabalu! We are so delighted to know that you had a pleasant experience during your stay. Thank you for choosing to stay with us and we hope to welcome you back again in the nearest future. Best Regards,Harper Boutique Hotel Team
Kevin Wong
Superior Twin Plus
Stayed in Mar 2025
Family
3 review
8.5/10
Very Good
Posted on May 1, 2025
Kind front desk and always assisted customer needs. Took extra miles to return missing items back to me!
Response from Property: Dear Valued Guest, Greetings from Harper Boutique Hotel, Kota Kinabalu! We are so delighted to know that you had a pleasant experience during your stay. Thank you for choosing to stay with us and we hope to welcome you back again in the nearest future. Best Regards,Harper Boutique Hotel Team
Melissa
Superior Queen Room Sunset View
Stayed in Dec 2024
Solo traveler
5 review
6.5/10
Posted on Jan 31, 2025
Booked for only one night. Arrived at 1pm but can’t do early check-in as the room was not ready. Only managed to check-in at night as I was out running errands. Upon entering the room, it’s fully carpeted. Toilet is clean, shower strength is strong which is good. Place below has Chagee, convenient stores, restaurants which is a plus to me. Just opposite is the shopping mall Imago. Down side: 1) when I flipped the bed sheet, there were stains on them. Had to flip the clean side to cover me. 2) in sufficient lights/ try to use white lights next time. I had to use my phone light to see any dirt on the bed. 3) sides of the bed is dirty, there were dusts, hairs around. 4) could not sleep well due to the road noise. Window was not very sound proof. Can hear cars passing by. Wasn’t too bothered by it since I’m only staying for one night. Will I return? Maybe when I’m on a budget.
Response from Property: Dear Valued Guest, Greetings from Harper Boutique Hotel, Kota Kinabalu!Thank you for highlighting this matter for our attention. We would like to offer our sincere apologies for the inconvenient caused during your stay. It is our priority to make sure that our guests have the very best experience while staying with us. So, rest assure that our relevant department will look into this matter and make sure that this will not repeat in the future. We hope that this will not affect your decision to stay with us again in the future. Thank you for your support and hope to see you again soon. Best Regards,Harper Boutique Hotel Team
Jye Lu
Deluxe Queen Room (No Window)
Stayed in Jun 2025
Business traveler
1 review
7.5/10
Posted on Jul 29, 2025
So far good for me, I understand that I had book a non-window room, but if can the humidity of the room can improve more then will be perfect.
Response from Property: Dear Valued Guest, Greetings from Harper Boutique Hotel, Kota Kinabalu!Thank you for highlighting this matter for our attention. It is our priority to make sure that our guest have the very best experience while staying with us. We appreciate your constructive feedback and rest assure that our relevant department will look into this matter immediately.We thank you for your support and hope to see you again soon. Best Regards,Harper Boutique Hotel Team
Anonymous User
Family Room Sunset View
Stayed in Jun 2025
Traveling with friends
4 review
10/10
Outstanding
Posted on Jul 24, 2025
very clean room, view is so so. shower ventilation/exhaust fan could be better. staff were very friendly and accommodating, reception area is very beautiful. great location, many food options all around. sutera harbour is about 15 mins walk away. access to rooms is locked, but the building is shared with other tenants, might be a bit scary at night. although, kk generally felt safe :)
Response from Property: Dear Value Guest,Thank you for staying at the Oceania Hotel and sharing your wonderful feedback!We are delighted that you had a comfortable and enjoyable stay with us. Our utmost priority is to provide clean rooms and attentive service to ensure our guests have a memorable experience. We are thrilled you found our convenient location to enhance your city exploration.We appreciate your kind words about our efficient service and value for money. We take pride in delivering exceptional hospitality, and receiving such positive feedback from our guests is always rewarding. Whether you are visiting for business or leisure, it was our pleasure to have you as our guest, and we are thrilled to be your top choice in Kota Kinabalu. We look forward to welcoming you back for another enjoyable stay in the future!Warm regards,Harper Boutique Hotel Team
colinwong
Deluxe Queen Room (No Window)
Stayed in Jun 2025
Business traveler
37 review
10/10
Outstanding
Posted on Jul 20, 2025
Location nearby the airport, suitable for business trip. Very convenient to find some local food.
Response from Property: Dear Valued Guest, Greetings from Harper Boutique Hotel, Kota Kinabalu! We are so delighted to know that you had a pleasant experience during your stay. Thank you for choosing to stay with us and we hope to welcome you back again in the nearest future. Best Regards,Harper Boutique Hotel Team
Anonymous User
Deluxe Queen Room (No Window)
Stayed in Nov 2024
Couple
2 review
10/10
Outstanding
Posted on Jan 9, 2025
Very nice, clean, the satffs were helpful, fast replies, cozy and comfortable
Response from Property: Dear Valued Guest, Greetings from Harper Boutique Hotel, Kota Kinabalu! We are so delighted to know that you had a pleasant experience during your stay. Thank you for choosing to stay with us and we hope to welcome you back again in the nearest future. Best Regards,Harper Boutique Hotel Team
Larry Bong
Deluxe Queen Room (No Window)
Stayed in Oct 2024
Solo traveler
30 review
10/10
Outstanding
Posted on Nov 14, 2024
I love Harper!!! The room is so PHOTOGENIC!!! I snapped so many photos in tis room!! U guys should stay here I njoy the peace and quiet here. Thank you!!!
Response from Property: Dear Valued Guest, Greetings from Harper Boutique Hotel, Kota Kinabalu! We are so delighted to know that you had a pleasant experience during your stay. Thank you for choosing to stay with us and we hope to welcome you back again in the nearest future. Best Regards,Harper Boutique Hotel Team
Mdd99
Deluxe Queen Room (No Window)
Stayed in Sep 2024
Solo traveler
39 review
9.5/10
Amazing
Posted on Dec 6, 2024
Recommended because near with the city and shopping mall, good service with friendly staff. all good
Response from Property: Dear Valued Guest, Greetings from Harper Boutique Hotel, Kota Kinabalu! We are so delighted to know that you had a pleasant experience during your stay. Thank you for choosing to stay with us and we hope to welcome you back again in the nearest future. Best Regards,Harper Boutique Hotel Team
Anonymous User
Deluxe Queen Room (No Window)
Stayed in Nov 2024
Business traveler
15 review
8.5/10
Very Good
Posted on Jan 20, 2025
Good accomandation, friendly staff and good service also near to the city
Response from Property: Dear Valued Guest, Greetings from Harper Boutique Hotel, Kota Kinabalu! We are so delighted to know that you had a pleasant experience during your stay. Thank you for choosing to stay with us and we hope to welcome you back again in the nearest future. Best Regards,Harper Boutique Hotel Team
Anonymous User
Deluxe Queen Room (No Window)
Stayed in Oct 2024
Business traveler
42 review
10/10
Outstanding
Posted on Dec 19, 2024
So nice Nice stay Near restaurant near bank Easy to access grab
Response from Property: Dear Valued Guest, Greetings from Harper Boutique Hotel, Kota Kinabalu! We are so delighted to know that you had a pleasant experience during your stay. Thank you for choosing to stay with us and we hope to welcome you back again in the nearest future. Best Regards,Harper Boutique Hotel Team