Jalan Pantai, Kota Kinabalu, Sabah, 88999, MalaysiaSee Hotel Details
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1 night
Guest Reviews
8.8/10
Very Good
267 review
Unlike basic averaging, our rating system applies weighted calculations. We value verified reviews and newer guest experiences more stronglyâso every rating reflects real, up-to-date stays.
Verified reviews
Location9.0
Amenities8.6
Service8.7
Cleanliness8.7
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All reviews(267)
Positive reviews(262)
Reviews with photos/video(83)
Awesome rooms(40)
Convenient for shopping(13)
Easy to get around(12)
Located downtown(12)
Large rooms(11)
Nice sea view(7)
Poor air conditioning(6)
Friendly front desk staff(6)
Negative reviews(5)
Guest User
Superior King Room
Stayed in Jun 2025
Business traveler
1 review
10/10
Outstanding
Posted on Jul 6, 2025
Clean and spacious. Good location. Only thing is the overhead picture is a little creepy đ
Wuangching
Deluxe King Room
Stayed in May 2025
Solo traveler
6 review
10/10
Outstanding
Posted on Jul 13, 2025
Clean and comfortable. Suitable for solo traveller. Just the price a bit high as compared to nearby hotels in the city. Well, all good.
Aisyah
Deluxe Twin Room
Stayed in Apr 2025
Couple
8 review
10/10
Outstanding
Posted on Jun 5, 2025
I really love to stay in this hotel coz the hotel is in the city centre. Near to api-api night market
Guest User
Deluxe King Room
Stayed in Mar 2025
Business traveler
4 review
7.0/10
Posted on May 15, 2025
Room is spacious and location right at the middle of old town. Wooden floor with lots of scratch marks very dusty and bedsheet is in yellowish, same conditions after request to change. Room with unpleasant stuffy smell.
USTAZAH HAFIZAH
Deluxe Twin Room
Stayed in Jan 2025
Family
4 review
9.5/10
Amazing
Posted on Feb 24, 2025
Booking from Trip. Very easy to apply . I like so much deluxe room my family stay.city view +sea view . Tq so much. I will come again .the room very clean and pressure water is very satisfied. But please make sure service from desk about breakfast .btw tq buffet breakfast totally nyummy
6/10
Randy Alford
Superior Twin Room
Stayed in Nov 2024
Couple
7 review
10/10
Outstanding
Posted on Dec 24, 2024
Love the hotel. Great location. So many cheap foods around the hotel. Nearby and walking distance with popular mall.
Siun Yu
Superior King Room
Stayed in May 2025
Couple
1 review
8.5/10
Very Good
Posted on Jun 24, 2025
Overally great.
Staff is friendly with flexibility
However, something could be improved
1. I think 5ringgit per entry for carpark even if your hotel guest is expensive...
2. Male cleaner in ground floor female toilet...
Guest User
Superior Twin Room
Stayed in Apr 2025
Business traveler
1 review
8.5/10
Very Good
Posted on May 12, 2025
Strategic locations and easy to access. Convenience store located right at the opposite road.
AKMA NAZIRAH
Deluxe King Room
Stayed in Feb 2025
Booked for others
3 review
7.5/10
Posted on May 6, 2025
clean and cozy rooms with all the necessary amenities.The staff was professional, and the overall environment was relaxing and pleasant.
Z.P.
Superior King Room
Stayed in Jan 2025
Couple
23 review
7.0/10
Posted on Feb 24, 2025
Very good location very convenient. Overall it's an old hotel, outdated facility, poor noise insulation, come to kk for marathon and stay 3 nights, can't sleep well every night due to all kinds of noise and AC not cold enough. Shower water temperature is very hard to control. Provided breakfast is so cheap, I eat only once and rather eat outside, don't pay extra money for the breakfast if you can.
FH Admin
Deluxe King Room
Stayed in Dec 2024
Business traveler
3 review
10/10
Outstanding
Posted on Feb 5, 2025
Had a fantastic stay at Horizon Hotel Kota Kinabalu! The location is perfectâright in the city center with easy access to attractions and local eateries. The rooms were clean, spacious, and well-maintained. The staff was friendly and accommodating, making the experience even better. Plus, the breakfast selection was delicious! Highly recommend for a comfortable and convenient stay.
Daisy Chan
Grand Deluxe Room with Terrace
Stayed in Apr 2024
Couple
13 review
8.5/10
Very Good
Posted on Jun 2, 2024
Good location near Gaya street walk 15mins to water front. I stay in 6/F Grand Deluxe room it's have a big terrace! But whole hotel is no smoking even in outside terrace.
I need to feedback the basin and bathtub is out of bathroom! It's very not convenient for me. May be long time no guest to use the bathtub when I check in found it's very dirty and blockage water, bathtub tap is very very slow water pressure, can't enjoy the bathtub all of my 4night stay. I'll not book this room in my future trip .
Branx
Deluxe King Room
Stayed in May 2024
Business traveler
7 review
10/10
Outstanding
Posted on Jun 9, 2024
Location super convenience and strategic. Walking distances to many tourism spots
Norhashimah
Deluxe King Room
Stayed in Sep 2024
Couple
1 review
9.5/10
Amazing
Posted on Oct 22, 2024
Overall ok n strategic location in town. Can walk to night market on saturday and morning market on sunday.
Afonso
Deluxe King Room
Stayed in Sep 2024
Couple
3 review
6.0/10
Posted on Oct 12, 2024
Really bad staff - they spoke really bad English and they werenât helpful at all .
The door of the restaurant says open until 11pm , I arrived before 9.30pm , reed the menu and then when I was about to order they said the restaurant closes at 10pm and they donât serve after 9.30pm. Iâve checked the watch and it was 9.32pm - and all they said was âsorry sirâ with a smirk on their faces
Next day I asked I went to the concierge for some tips regarding the tour to see the Proboscis monkeys and he couldnât explain anything at all. Also asked for some recommendations regarding where I could have a good steak he couldnât also advise a restaurant.
Finally i put the car in the reception.
No one explained how the system worked. I had to wait for someone that spoke proper English to come and explain.
If I was in a 2 star lodge in the middle of nowhere I could understand such a bad staff but this was in a 4 star hotel in the capital of Sabah