The Palace Hotel Kota Kinabalu

The Palace Hotel Kota Kinabalu Reviews

The Palace Hotel Kota Kinabalu

No. 1 Jalan Tangki, Karamunsing, Kota Kinabalu, Sabah, 88100, MalaysiaView Hotel Details
The Palace Hotel Kota Kinabalu
The Palace Hotel Kota KinabaluThe Palace Hotel Kota KinabaluThe Palace Hotel Kota Kinabalu
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The Palace Hotel Kota Kinabalu Guest Reviews

4.4/5
Very Good
475 review
Verified reviews
Location4.4
Amenities4.3
Service4.4
Cleanliness4.5
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All reviews(475)
Positive reviews(461)
Reviews with photos/video(137)
Delicious breakfast(70)
Great value for money(41)
Great swimming pool(23)
Well decorated(19)
Perfect for business trips(15)
Average sound insulation(15)
Easy to call taxis(9)
Well designed(8)
Negative reviews(14)
Jess Oh Pa
Deluxe Room
Stayed in Dec 2024
Family
30 review
4.2/5
Very Good
Posted on Feb 1, 2025
The palace hotel has recently renovated. I also love the swimming pool, it comes with floaters. You can also choose to go hiking, it is well-maintained. Car park is very huge, another plus point for me as i am driving. Love every part of it. We stayed onthe 3rd floor.
6/7
Response from Property: Dear Ms Jess, Warmest greetings from The Palace Hotel Kota Kinabalu, Sabah! Thank you for taking the time to write us a review of your recent stay with us. Your feedback is certainly important to us. We are glad that you had a memorable stay with us. We have shared your kind feedback with our team. We look forward to welcoming you back anytime soon! Thank you once again for your feedback and support. Yours sincerely, The Palace Hotel Management
d@l!l@
Deluxe Room
Stayed in Oct 2024
Family
8 review
4.7/5
Amazing
Posted on Nov 3, 2024
Incremental change as the renovation is done in stages. No carpet in the room but room slippers are provided. Modest selection for breakfast. The spa is nice and with just the right amount of decor. In house guest has 20% discount. It was a pleasent session and stay. Will come back!
Response from Property: Dear Valued Guest, Warmest greetings from The Palace Hotel Kota Kinabalu, Sabah! Thank you for taking the time to write us a review of your recent stay with us. Your feedback is certainly important to us. We are glad that you had a memorable stay with us. We have shared your kind feedback with our team. We look forward to welcoming you back anytime soon! Thank you once again for your feedback and support. Yours sincerely, The Palace Hotel Management
BOBBYCHAI
Deluxe Room
Stayed in Sep 2024
Business travelers
30 review
5.0/5
Outstanding
Posted on Oct 24, 2024
Excellent stay at the hotel. It is close to town area and easy access to shopping and restaurant. Overall a good place to stay.
Response from Property: Dear Bobbychai, Warmest greetings from The Palace Hotel Kota Kinabalu, Sabah! Thank you for taking the time to write us a review of your recent stay with us. Your feedback is certainly important to us. We have shared your kind feedback with our team. We look forward to welcoming you back anytime soon! Thank you once again for your feedback and support. Yours sincerely, The Palace Hotel Management
Kok Bin
Deluxe Room
Stayed in Aug 2024
Couples
3 review
5.0/5
Outstanding
Posted on Oct 9, 2024
This is a quiet hotel placed nearby Gaya Street (10min drive). Complimentary parking for guest with amole parking spaces, overall there’s nothing much to review as all were good.
Response from Property: Dear Kok Bin, Warmest greetings from The Palace Hotel Kota Kinabalu, Sabah! Thank you for taking the time to write us a review of your recent stay with us. Your feedback is certainly important to us. We have shared your kind feedback with our team. We look forward to welcoming you back anytime soon! Thank you once again for your feedback and support. Yours sincerely, The Palace Hotel Management
May R
Palace Suite
Stayed in Aug 2024
Family
16 review
4.2/5
Very Good
Posted on Sep 20, 2024
All ok, only when we check in the room got weird smell. The breaksfast not many choices. The room is clean. And the hotel design is very nice. The baby cot also new and comfortable, only the blanket not aesthetic. The staff ALL FRIENDLY.
Response from Property: Dear Ms May, Warmest greetings from The Palace Hotel Kota Kinabalu, Sabah! Thank you for taking the time to write us a review of your recent stay with us. Your feedback is certainly important to us. We have shared your kind feedback with our team. We look forward to welcoming you back anytime soon! Thank you once again for your feedback and support. Yours sincerely, The Palace Hotel Management
Anonymous User
Superior Room
Stayed in Aug 2024
Family
2 review
4.7/5
Amazing
Posted on Oct 1, 2024
I reserve two rooms, both of which have plenty of space. reasonable cost. The pool has a separate area for adults and children. Will come again
Response from Property: Dear Valued Guest, Warmest greetings from The Palace Hotel Kota Kinabalu, Sabah! Thank you for taking the time to write us a review of your recent stay with us. Your feedback is certainly important to us. We have shared your kind feedback with our team. We look forward to welcoming you back anytime soon! Thank you once again for your feedback and support. Yours sincerely, The Palace Hotel Management
Anonymous User
Deluxe Room
Stayed in Aug 2024
Family
9 review
4.7/5
Amazing
Posted on Dec 9, 2024
Wonderful stay with this hotel. Thelocation is good. Better if you have own transportation. But can walk to the nearest mall which is the Karamunsing mall.
Response from Property: Dear Valued Guest, Warmest greetings from The Palace Hotel Kota Kinabalu, Sabah! Thank you for taking the time to write us a review of your recent stay with us. Your feedback is certainly important to us. We are glad that you had a memorable stay with us. We have shared your kind feedback with our team. We look forward to welcoming you back anytime soon! Thank you once again for your feedback and support. Yours sincerely, The Palace Hotel Management
Larry.A
Deluxe Room
Stayed in Oct 2024
Solo travelers
2 review
5.0/5
Outstanding
Posted on Dec 8, 2024
Everything was perfect for me
Response from Property: Dear Mr Larry, Warmest greetings from The Palace Hotel Kota Kinabalu, Sabah! Thank you for taking the time to write us a review of your recent stay with us. Your feedback is certainly important to us. We are glad that you had a memorable stay with us. We have shared your kind feedback with our team. We look forward to welcoming you back anytime soon! Thank you once again for your feedback and support. Yours sincerely, The Palace Hotel Management
PROFESOR DR MOHD KIPLI ABDUL RAHMAN
Deluxe Room
Stayed in Aug 2024
Solo travelers
3 review
5.0/5
Outstanding
Posted on Sep 15, 2024
Service was good. The food was nice, and the location was strategic .
Response from Property: Dear Professor, Warmest greetings from The Palace Hotel Kota Kinabalu, Sabah! Thank you for taking the time to write us a review of your recent stay with us. Your feedback is certainly important to us. We have shared your kind feedback. We look forward to welcoming you back anytime soon! Thank you once again for your feedback and support. Yours sincerely, The Palace Hotel Management
Anonymous User
Deluxe Room
Stayed in Aug 2024
Family
3 review
5.0/5
Outstanding
Posted on Sep 21, 2024
My children are happy to stay here, the staff are very helpful.
Response from Property: Dear Valued Guest, Warmest greetings from The Palace Hotel Kota Kinabalu, Sabah! Thank you for taking the time to write us a review of your recent stay with us. Your feedback is certainly important to us. We have shared your kind feedback. We look forward to welcoming you back anytime soon! Thank you once again for your feedback and support. Yours sincerely, The Palace Hotel Management
Sharen Raj
Deluxe Room
Stayed in Jul 2024
Family
14 review
4.2/5
Very Good
Posted on Oct 30, 2024
This hotel is great for families and couples for short stay. Clean and staff are friendly.
Response from Property: Dear Sharen Raj, Warmest greetings from The Palace Hotel Kota Kinabalu, Sabah! Thank you for taking the time to write us a review of your recent stay with us. Your feedback is certainly important to us. We have shared your kind feedback with our team. We look forward to welcoming you back anytime soon! Thank you once again for your feedback and support. Yours sincerely, The Palace Hotel Management
Anonymous User
Superior Room
Stayed in Jun 2024
Family
2 review
4.0/5
Very Good
Posted on Jul 22, 2024
Cleanliness, location ,service and amenities is good.. keep it up .. but i expecting that we got same tv channel like before this 😅, then i think maybe it still under maintenance..
Response from Property: Dear Valued Guest, Warmest greetings from The Palace Hotel Kota Kinabalu, Sabah! Thank you for taking the time to write us a review of your recent stay with us. Your feedback is certainly important to us. We are glad that you had a memorable experience staying with us. We look forward to welcoming you back anytime soon! Thank you once again for your feedback and support. Yours sincerely, The Palace Hotel Management
Rayyan Foo
Superior Room
Stayed in Jun 2024
Business travelers
116 review
4.0/5
Very Good
Posted on Jul 18, 2024
Location near town area the room just refurbished and clean with good breakfast ..
Response from Property: Dear Mr Rayyan, Warmest greetings from The Palace Hotel Kota Kinabalu, Sabah! Thank you for taking the time to write us a review of your recent stay with us. Your feedback is certainly important to us. We are glad that you had a memorable experience staying with us. We look forward to welcoming you back anytime soon! Thank you once again for your feedback and support. Yours sincerely, The Palace Hotel Management
Mrs. Isah
Deluxe Room
Stayed in Sep 2024
Business travelers
9 review
5.0/5
Outstanding
Posted on Oct 9, 2024
Nice..will repeat it again. Thx.
Response from Property: Dear Valued Guest, Warmest greetings from The Palace Hotel Kota Kinabalu, Sabah! Thank you for taking the time to write us a review of your recent stay with us. Your feedback is certainly important to us. We have shared your kind feedback with our team. We look forward to welcoming you back anytime soon! Thank you once again for your feedback and support. Yours sincerely, The Palace Hotel Management
Editha Anthonius
Superior Room
Stayed in May 2024
Family
31 review
5.0/5
Outstanding
Posted on Jun 18, 2024
The staff are friendly and helpful. The room is very clean and we really enjoyed the pool at the hotel.
Response from Property: Dear Ms Editha, Warmest greetings from The Palace Hotel Kota Kinabalu, Sabah! Thank you for taking the time to write us a review of your recent stay with us. Your feedback is certainly important to us. We are glad that you had a memorable stay with us. We have shared with our team on your kind feedback. We look forward to welcoming you back anytime soon! Thank you once again for your feedback and support. Yours sincerely, The Palace Hotel Management