Awazumachi, Wa−46, Komatsu City, Ishikawa Prefecture, 923-0326, JapanSee Hotel Details
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1 night
Guest Reviews
8.5/10
Very Good
21 review
Unlike basic averaging, our rating system applies weighted calculations. We value verified reviews and newer guest experiences more strongly—so every rating reflects real, up-to-date stays.
Verified reviews
Location8.5
Amenities8.5
Service8.5
Cleanliness8.6
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All reviews(21)
Positive reviews(9)
Reviews with photos/video(5)
Negative reviews(2)
Kah Tim
Superior, Japanese-Style With Bath
Stayed in Mar 2025
Solo travelers
17 review
10.0/10
Outstanding
Posted on Apr 27, 2025
Staff are very welcoming and some can communicate in English. This onsen town seems quiet but the ryokan itself is good enough for a stay-in trip to relax and use the onsen. Try to visit Natadera temple before you check-in.
Ploy Journey-Journal
Economy Japanese-Style Room
Stayed in Oct 2024
Couples
3 review
10.0/10
Outstanding
Posted on Nov 16, 2024
Everything was good .
Guest User
Economy Japanese-Style Room
Stayed in Mar 2024
Couples
1 review
9.0/10
Great
Posted on Apr 2, 2024
Super
Guest User
[Standard] [Japanese Room] [Non-Smoking]
Stayed in Jan 2025
Solo travelers
2 review
7.5/10
Posted on Feb 25, 2025
A historic ryokan with 1,300 years of history. The service felt much simpler than in the YouTube videos. Still, the food was good. It was so big that it seemed difficult to turn on the heaters in all the indoor spaces, so the hallways and lobby were very cold. There was a lot of snow, so we couldn't go out to the garden. There were many regrets, but the kaiseki in the private room for our team was very impressive. The hot spring water was so-so. If the price was right, I would go again.
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6/8
Shisandao-X
Superior Japanese-Style Room with Garden View
Stayed in Mar 2025
Family
5 review
10.0/10
Outstanding
Posted on Apr 30, 2025
A very satisfying stay. The hotel, garden, service and food are all very satisfactory.
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Guest User
Superior, Japanese-Style With Bath
Stayed in Sep 2024
Other
103 review
9.0/10
Great
Posted on Oct 20, 2024
The facilities are a bit old, the room is spacious, the room has a bit of odor, the hot spring is ok, the shower is a bit old, and some are not working well. There are small debris on the path to the open-air hot spring. The food is worth it.
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Guest User
Family Room with Bathroom
Stayed in Oct 2023
Family
1 review
2.0/10
Posted on Nov 19, 2023
The waitress herself was not good at English and was unwilling to explain in simpler Japanese. She said "oh my god" when we didn't understand. Did she think we couldn't understand? ? ! Very angry, bad service! ! Later, the manager came forward and explained it in simple Japanese and we understood. Staff training needs to be improved, very poor service
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Guest User
Stayed in Mar 2023
Solo travelers
6.0/10
Posted on Apr 29, 2023
I expected the traditional Ryoken to be dated in a historical way, however I was disappointed when it seemed dated in a 1970’s way. The room itself was very large and styled with usual Ryoken decor, yet the floors had stain marks, walls had dirty splash marks and the bathroom had 1970’s styling. I was expecting a more traditional feel to the room. The center garden was devine and the staff were friendly. Breakfast provided was delicious and offered a good selection. Glad I stayed at the property although I wouldn’t travel back there.
6/7
Guest User
Stayed in Feb 2023
Couples
8.0/10
Very Good
Posted on Mar 20, 2023
I stayed at a long-awaited monk. Although it is no longer said to be the oldest ryokan, it still has a history of 1300 years. Part of the building is also a tangible cultural property. It's natural, but the building is dilapidated, but I don't mind. There was a matcha service with a view of the proud courtyard. It's a reasonable course, but it's a room meal. The quantity was sufficient and I was able to do it slowly without any problems.
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6/21
Guest User
Stayed in Oct 2022
Other
4.0/10
Posted on Nov 22, 2022
During my two-day stay, I was worried about the stains on the tatami floor in the room. There were two linear marks (width 3 cm, length 40 cm) of spilled liquid, and there was also a stain like a drop of toothpaste. There were also traces of it on the floor of the main room. If I check out as it is, I'm likely to be suspicious, so I asked the inn person to check it out. "The stains and stains weren't made by me. It may be difficult to tell because of the lighting, but you can see them clearly when it's backlit. The inn should check the room after the guest leaves, so why didn't you remove the stains as soon as they found them? It's easy to remove, but it's not easy to remove after a while.Have you ever thought about the feelings of the guests who use the room after this? The Japanese-style room itself is splendid, but it doesn't make sense to leave stains." No,” I said. When I first entered the room after being guided, the room smelled stuffy. With a history of 1,300 years, this hot spring inn is the third longest in Japan, and seems to be poorly maintained. I didn't see anyone cleaning or inspecting the hallway, the dressing room in the bathroom, or the bathroom. The food served at the inn and the hot springs did not leave a particularly good impression. It feels like just a ryokan ruled by a conservative old system. Only the Japanese garden in the courtyard had a good impression. I sincerely hope that this ryokan, Hoshi, which is the central presence of Awazu Onsen, will be revitalized. I was worried whether the young proprietress, Hoshi-san, would be able to carry this difficult situation on her back and get through it safely.