Melia Koh Samui Reviews

Response from Property: Dear Ahad Toheed,Thank you for your kind words and for choosing Melia Koh Samui for your family vacation. We are thrilled to hear that you enjoyed the lovely pools, beach access, and the overall cleanliness during your stay. We take great pride in ensuring a comfortable and enjoyable experience for families, and it is wonderful to know that you had a wonderful visit.We hope to have the pleasure of welcoming you and your family back soon!Warmest regards,Sirawan SookpitakAssistant Guest Experience Manager

Response from Property: Dear Guest,Thank you for choosing Melia Koh Samui and for taking the time to share your wonderful experience! We are thrilled that your stay in The Level Room Pool Access exceeded your expectations. We are pleased you made the most of our 700-meter-long lagoon, and we are delighted that the slides and water features added an extra layer of fun to your stay.We are also pleased that you enjoyed the delicious food and attentive service at our beachfront dining areas. Your kind words about our reception team and buggy drivers are greatly appreciated, as they are dedicated to making each guest feel welcome and well-cared-for. Cleanliness and convenience are priorities for us, and it is gratifying to know that you felt comfortable navigating our facilities.Thank you again for your recommendation. We would be honored to welcome you back to Melia Koh Samui whenever your travels bring you to this beautiful island.Warmest regards,Sirawan SookpitakAssistant Guest Experience Manager

Response from Property: Dear Guest User,Thank you for sharing your valuable feedback with us. We are pleased to hear that you enjoyed your stay at Melia Koh Samui, particularly the great food and perfect location of our hotel. We truly appreciate your kind words.We also appreciate your comment regarding the pool. Cleanliness is a top priority for us, and we will certainly take your feedback into consideration to ensure that we maintain the highest standards in all areas of our property.We hope to have the opportunity to welcome you back to Melia Koh Samui in the future and provide you with an even more enjoyable experience.Warmest regards,Sirawan SookpitakAssistant Guest Experience Manager

Response from Property: Dear Ilona Elisabeth,Thank you for taking the time to share your positive feedback about your experience at Meliá Koh Samui.We are delighted to hear that you enjoyed the high level of service, cleanliness of our resort and rooms, and the extensive breakfast buffet.We appreciate your valuable feedback regarding the pool and beach amenities. Your comments about the beach beds, umbrellas, and the issue with guests reserving spots are noted. We will certainly look into this matter and consider adding more beach beds and umbrellas to enhance our guest comfort.It is wonderful to hear that Baw made a positive impact on your stay with his attentive service. We will make sure to pass along your kind words to him and the rest of our team.Thank you once again for your feedback and for choosing to stay with us. We hope to welcome you back to Meliá Resort for another enjoyable stay in the future!Warmest regards, Supawadee Pudkhao Senior Guest Experience Executive

Response from Property: Dear יוסי לאון,Thank you for your wonderful review and for choosing Melia Koh Samui. We are delighted that you enjoyed our delicious breakfast and the overall ambience of our hotel. It is pleasing to know that you appreciated the design of our hotel, especially our 700-meter lagoon pool that wraps around our property. Thank you once again for your support, and we hope to welcome you back in the future for another memorable stay. Warmest regards,Sirawan SookpitakAssistant Guest Experience Manager

Response from Property: Dear Marina Johnson,Thank you for choosing Melia Koh Samui and it was a truthful pleasure to be of your services.We are glad that you enjoyed your stay with us.Moreover, your rating, such as yours, go a long way in letting us know that we are meeting our goal of total guest satisfaction.We all look forward to welcoming a regular guest and you back very soon at Melia Koh Samui. Warmest regards, Supawadee PudkhaoGuest Experience Executive

Response from Property: Dear Valued Guest,Thank you for you feedback of your recent stay with us.We are truly sorry to hear that your experience didn't meet your expectations. Our goal is to provide every guest with a comfortable and enjoyable stay, normally we have pest control weekly. Your feedback is invaluable to us, and we will certainly take it into consideration as we strive to improve our accommodations and services.If you are willing to give us another chance, we would love the opportunity to make it right for you. Warmest regards, Supawadee PudkhaoSenior Guest Experience Executive

Response from Property: Dear Sindu,Thank you very much for sharing your stay experiences at Melia Koh Samui. We are delighted to hear that you enjoyed the hotel facilities and services from our colleagues.Feedback is vital for us, especially from the repeating guest such as yourself. We intensely appreciate your graceful words of the eulogy as we focus on the contentment of every guest who walks through our hotel. We all look forward to welcoming a regular guest and your family back very soon at Melia Koh Samui. Warmest regards, Supawadee PudkhaoGuest Experience Executive

Response from Property: Dear Tammy,Thank you very much indeed for taking your time to review of your recent stay at Melia Koh Samui and for the high ratings you have given us. There is nothing to be compared to your kind review and your compliments to our team. It is significant for us. We appreciate your comprehensive feedback, and it has been shared with our team for continuing the excellent service. Once again, thank you very much for your kind endorsement of our service and product you have received from Melia Koh Samui. My colleagues and I look forward to your return visit with anticipation and for the opportunity to make your next visit to Melia Koh Samui another pleasant and memorable one.Warmest regards, Supawadee Pudkhao Guest Experience Executive

Response from Property: Thank you very much for your kind feedback about Melia Koh SamuiWe are happy to read that you had a wonderful stay and everything was great. It is always rewarding to receive such encouraging comments, as it helps to motivate our staff to strive for its best.Me and my team looking forward to welcome you back very soon.Warmest regards,Jarodfah SivayathornGuest Experience Manager

Response from Property: Thank you very much for taking the time to share the feedback with us.The highest rating you have given us goes a long way in letting us know that we are meeting our goal of total guest satisfaction.We hope it will not be too long before we have the pleasure of welcoming you back at Melia Koh Samui.Warmest regards,Jarodfah SivayathornGuest Experience Manager

Response from Property: Thank you very much for your feedback after your stay at Melia Koh Samui. We are extremely glad that you enjoyed your stay. I do apologize for your shortcoming experience and thank you for your kind understanding on our high season as well regarding the occupancy. We, entire team look forward to welcoming you back to our hotel. Warm regards, Jarodfah Sivayathorn Guest Experience Manager.

Response from Property: Thank you very much for your feedback after your stay at Melia Koh Samui. We are extremely glad that you enjoyed your stay, and even continue to extend your stay with us. We, entire team look forward to welcoming you back to our hotel. Warm regards, Jarodfah Sivayathorn Guest Experience Manager

Response from Property: Thank you for taking the time to shared you experience at Melia Koh Samui, We are glad to hear that you enjoyed our hotel and facilities. We are all looking forward to welcome you and your family back very soon. Warmest regards, Jarodfah Sivayathorn, Guest Experience Manager