Anantara Koh Yao Yai Resort & Villas

Anantara Koh Yao Yai Resort & Villas Reviews

Anantara Koh Yao Yai Resort & Villas

88, 8, Koh Yao Yai, Ko Yao District, Phang-nga, Koh Yao, Phang Nga Province, 82160, ThailandView Hotel Details
Anantara Koh Yao Yai Resort & Villas
Anantara Koh Yao Yai Resort & VillasAnantara Koh Yao Yai Resort & VillasAnantara Koh Yao Yai Resort & Villas
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Anantara Koh Yao Yai Resort & Villas Guest Reviews

4.6/5
Great
47 review
Verified reviews
Location4.8
Amenities4.5
Service4.4
Cleanliness4.7
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All reviews(47)
Positive reviews(42)
Reviews with photos/video(24)
Awesome stay(17)
Awesome rooms(14)
Friendly staff(14)
Delicious breakfast(11)
Large rooms(8)
Loved the beach(7)
Classy environment(6)
Negative reviews(5)
Anonymous User
Family Suite Pool Access
Stayed in Dec 2024
Family
2 review
5.0/5
Outstanding
Posted on Feb 21, 2025
Our experience at Anantara was nothing short of amazing. The room was clean and spacious, with comfortable mattresses and fresh linens. The beach was beautiful, and the breakfast was delicious with plenty of options. The service was top-notch, and the pool was fantastic. We also enjoyed the hotel’s restaurants—the food was excellent. Everything about this hotel exceeded our expectations. Highly recommended!
Response from Property: Dear valued guest, Thank you for taking the time to share your experience at Anantara Koh Yao Yai Resort & Villas! We appreciate your feedback and are delighted to learn that we met your expectations. Your feedback has been shared with the team to inspire and motivate them to deliver exceptional customer service. Thank you again for your review and we hope to enjoy stay with us. Best regards, Cholthicha Wutthi Front Office Manager
Jeremy
Deluxe Sea View Suite
Stayed in Feb 2024
Couples
1 review
5.0/5
Outstanding
Posted on Mar 19, 2024
The island resort was perfect for a getaway, it is peaceful and the staff were very friendly and welcoming
Response from Property: Dear Khun Jeremy,Thank you very much for taking the time to sharing your recent stay at Anantara Koh Yao Yai Resort & Villas. It was a great pleasure to learn that you enjoyed your stay with us!Your kind compliments have been passed on to my fellow Team Members. At Anantara, special emphasis is placed on staff training and it is always rewarding when guests voice their appreciation.Thank you again for sharing your experience. We look forward to the pleasure of welcoming you back in the near future.Yours sincerely,Cholthicha WutthiFront Office Manager
Wennuandemenghuanzhilv
Deluxe Sea View Suite
Stayed in Dec 2024
Family
7 review
5.0/5
Outstanding
Posted on Jan 26, 2025
The suite voucher I bought on June 18th cost more than 3,000 yuan for three nights, including two breakfasts, including round-trip adult tickets from Phuket to Koh Chang, only adults are included, and children have to pay 200🐷 separately. There is a car to pick up at Koh Chang Pier. There are rich breakfast varieties, many kidsclub activities, and a buffalo is raised for children to feed and wash. There are not many people, it is very quiet and suitable for lying on the beach to relax. The guests are mainly Europeans and Americans. The service is very good, and there will be service staff to ask if there are any needs in the morning and evening. The ghost crabs on the beach are protected animals and are not allowed to be caught.
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6/12
Response from Property: Dear valued guest,Thank you for taking the time to share your experience at Anantara Koh Yao Yai Resort & Villas!We appreciate your feedback and are delighted to learn that we met your expectations. Your feedback has been shared with the team to inspire and motivate them to deliver exceptional customer service. Thank you again for your review and we hope to enjoy stay with us.Best regards, Cholthicha Wutthi Front Office Manager
Guest User
Family Sea View Suite
Stayed in Dec 2024
Family
5.0/5
Outstanding
Posted on Jan 20, 2025
The resort has a beautiful environment and a good ecology. All the staff are very considerate and patient in answering questions and solving problems. The food in several restaurants in the resort is also delicious. The sea view changes at different times of the day, and there are many cute ghost crabs on the beach. During our stay, we booked a long-tail boat trip from the hotel. The captain and the guide were very good. The island we were taken to was very quiet and the scenery was extremely beautiful.
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Response from Property: Dear valued guest, Thank you for taking the time to share your experience at Anantara Koh Yao Yai Resort & Villas! We appreciate your feedback and are delighted to learn that we met your expectations. Your feedback has been shared with the team to continue to inspire and motivate them to deliver exceptional customer service. Thank you again for your review and we hope to enjoy stay with us. Best regards, Cholthicha Wutthi Front Office Manager
Guest User
Deluxe Sea View Suite
Stayed in Dec 2024
Family
5 review
5.0/5
Outstanding
Posted on Jan 18, 2025
The room is very big, the hotel environment is good, you can see many ghost crabs on the beach at low tide, the service is also very good. My companion fell and the doctor came to change the medicine every day. It would be better if there were more and richer children's activities
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Response from Property: Dear valued guest, Thank you for taking the time to share your experience at Anantara Koh Yao Yai Resort & Villas! We appreciate your feedback and are delighted to learn that we met your expectations. Your feedback has been shared with the team to continue to inspire and motivate them to deliver exceptional customer service. Thank you again for your review and we hope to enjoy stay with us. Best regards, Cholthicha Wutthi Front Office Manager
Guest User
Deluxe Sea View Suite
Stayed in Nov 2024
Travel with friends
1 review
2.7/5
Posted on Dec 20, 2024
The hotel service is good, but the efficiency is extremely low. I was always looking for my luggage. The hotel pick-up fee is high. The boat ticket is 4,000 baht per person, and the pier to the airport is 1,200 baht. The beach is full of mud and garbage and I can't go to the sea. The experience is very bad. Whether you want to eat, play, or just find a hotel with an environment to relax, there is no reason to recommend it.
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Response from Property: Dear Valued Guest,Thank you very much for taking the time to sharing your recent stay at Anantara Koh Yao Yai Resort & Villas. It was a great pleasure to learn that you enjoyed your stay with us!At the same time, it is noted that there were some aspects of your stay which were not to your satisfaction. Please rest assured that these points will be addressed for improvement. I apologies if any inconvenience was caused.Thank you again for sharing your experience, and we hope to have the pleasure of welcoming you back in the near future.Yours sincerely,Cholthicha WutthiFront Office Manager
GY WOO
Deluxe Sea View Suite
Stayed in Oct 2024
Solo travelers
1 review
1.5/5
Posted on Dec 3, 2024
This is the worst hotel I have ever stayed in. It costs almost 3k and there is no service at all. The check-in environment is also very dirty and the sheets are dirty. The furniture is also covered with dust and dirt. At night, the Indian party was very loud and the DJ outside was blaring. It was not quiet at all when I came to the beach for vacation. The service was really very bad. When I checked out the next day, because there were Indians queuing, I was not allowed to check out at the front desk. I called the check-out number several times in the room, and each time they said they would come right away. I waited for an hour and they still didn't come. Later, I went to the front desk to check out but they didn't let me in because the Indians were handling it and the Chinese couldn't come in. Later, they made us wait at the door to check out. It was simply discrimination.
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Response from Property: Dear Khun Gy Woo,Warm greetings from Anantara Koh Yao Yai Resort & Villas and many thanks for sending us your feedback on from your recent stay with us.I have noted with great concern your comments and overall low ratings regarding your experience in our hotel and I apologize most sincerely that you did not have an enjoyable stay with us. I have personally communicated with my team here at the hotel regarding the important aspects of your comments. Please accept my sincere apologize on this matter, I have shared your comment to my House keeping manager and all concerned to take care into it.I do apologize once again that your memory of our hotel was marred by the situations you described and thank you very much for the time and trouble to let us know where and how you believe we need to improve.I would be very grateful for the opportunity to welcome you back to our hotel in the future and I do hope you will give us another chance to provide you with a quality service experience - the type of which is expected of Anantara Koh Yao Yai Resort & Villas and I will make sure all comforts are afforded to you. Yours sincerely,Cholthicha WutthiFront Office Manager
Feitouea
Deluxe Sea View Suite
Stayed in Oct 2024
Couples
4 review
5.0/5
Outstanding
Posted on Nov 7, 2024
The service and facilities are good, the air conditioner is Gree! The only thing is that you can't fly a drone, but they also fly drones in their promotional videos!
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Response from Property: Dear Khun Feitouea,Thank you for taking the time to share your experience through our Ctrip.We appreciate your feedback and are delighted to learn that we met your expectations. Your feedback has been shared with the team to continue to inspire and motivate them to deliver exceptional customer service. Thank you again for your review and we hope to see you back in the near future! Best regards, Cholthicha Wutthi Front Office Manager
Ssssylviaaa
Deluxe Sea View Suite
Stayed in Sep 2024
Couples
3 review
5.0/5
Outstanding
Posted on Oct 13, 2024
The package I bought from Ctrip includes a round trip by public yacht. The room is large and faces the sea, with few people and beautiful scenery, suitable for lying down and daydreaming. The hotel has its own beach with fine sand. There are various activities every day, some of which are charged. We also unexpectedly watched a charcoal flower dance, which was a great performance. The hotel has a wide variety of breakfast, but we are not used to many Indian dishes.
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Response from Property: Dear Ssssylviaaa, Thank you very much for taking the time to sharing your recent stay at Anantara Koh Yao Yai Resort & Villas. It was a great pleasure to learn that you had enjoyed your stay with us! Your kind words and feedback have been passed on to our team members who are always very pleased and motivated to hear when our guests voice their appreciation. Many thanks again for sharing your experience with us and we hope to have the pleasure of welcoming you back in the near future. Yours sincerely, Cholthicha Wutthi Front Office Manager
Guest User
Deluxe Sea View Suite
Stayed in Sep 2024
Couples
6 review
5.0/5
Outstanding
Posted on Oct 3, 2024
The service is so good that it is touching. The room facilities are new, the scenery is beautiful, the public area facilities are complete, the breakfast is rich, the beach is delicate, the sea view is very unique, suitable for all ages, it is the best choice for family travel
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6/7
Response from Property: Dear Value Guest,Thank you very much for taking the time to sharing your recent stay at Anantara Koh Yao Yai Resort & Villas. It was a great pleasure to learn that you had enjoyed your stay with us!Your kind words and feedback have been passed on to our team members who are always very pleased and motivated to hear when our guests voice their appreciation. Many thanks again for sharing your experience with us and we hope to have the pleasure of welcoming you back in the near future.Yours sincerely,Cholthicha WutthiFront Office Manager
Woyaohuanyoushijiecmc
Deluxe Sea View Suite
Stayed in Sep 2024
Couples
4 review
5.0/5
Outstanding
Posted on Oct 5, 2024
The package booked by Xiyou can be booked during the National Day without additional charge. The three-night stay includes pier pick-up and drop-off. The transportation is convenient. The airport to the pier takes half an hour by car, and the speedboat takes about half an hour. The hotel has a car to pick up and it takes more than ten minutes to arrive. There is a welcome gift at the lobby. The staff is very friendly. The hotel is very new, with complete facilities. The room is spacious and bright, with a full sea view, and is cleaned twice a day. The surrounding ecological environment is good, and there are many ghost crabs on the beach in front of the hotel. It is very close to Hong Island in Krabi from the pier. The hotel has rich vegetation, beautiful environment, and a great swimming pool. The breakfast is complete, the Western restaurant and Japanese cuisine are delicious, and the cocktails can be delivered to the room and the waiter will mix them on the spot. In short, everything is great. I hope I can go again during the holiday next year.
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6/7
Response from Property: Dear Woyaohuanyoushijiecmc,Thank you very much for taking the time to sharing your recent stay at Anantara Koh Yao Yai Resort & Villas. It was a great pleasure to learn that you had enjoyed your stay with us!Your kind words and feedback have been passed on to our team members who are always very pleased and motivated to hear when our guests voice their appreciation. Many thanks again for sharing your experience with us and we hope to have the pleasure of welcoming you back in the near future.Yours sincerely,Cholthicha WutthiFront Office Manager
Bajiedesuyanchixigua
Deluxe Sea View Suite
Stayed in Aug 2024
Couples
28 review
5.0/5
Outstanding
Posted on Oct 2, 2024
The hotel is relatively new, having opened last year. It has Chinese services and the hotel staff are quite enthusiastic. There are also several restaurants on the island that have good food. It is a hotel worth recommending. Their group has a chain of five-star resort hotels in Thailand and around the world.
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6/9
Response from Property: Dear Bajiedesuyanchixi,Thank you for taking the time to share your experience for your stayed . We appreciate your feedback and are delighted to learn that we met your expectations. Your feedback has been shared with the team to continue to inspire and motivate them to deliver exceptional customer service. Thank you again for your time and we hope to see you back in the near future! Best regards, Cholthicha Wutthi Front Office Manager
Lansewuxin
Deluxe Sea View Suite
Stayed in Aug 2024
Family
5 review
5.0/5
Outstanding
Posted on Sep 29, 2024
We booked a Ctrip package and stayed for 4 nights during the rainy season, which almost included the hotel. There were very few guests. The experience was great. 3-4 nights is enough, and it would be boring if we stayed longer. Transportation 4 points: slightly inconvenient, after all, it is on an outlying island, and there are only 4 boat trips a day. Fortunately, we connected with the flight. If the flight was delayed, we might have to wait for a long time. Environment and facilities 5 points: newly opened in 22 years, the basic room is 90 square meters, medium size, and the hotel is not far away. The sea water is not very blue, it belongs to the mudflat type, there are local ghost crabs, the waves are very small, you can go to tread water, and the beach has different forms according to the tide, which is a bit interesting. Surroundings 3 points: Eating in the surrounding area, except for the CHILL CHILL restaurant 1.3 kilometers away, you can call the boss lady for free pick-up. If you want to go to other places, you need to rent a motorcycle. Otherwise, you can eat at the hotel. The buffet restaurant is not open in the off-season. The beach restrant tastes very good, but the price is a bit expensive. It would be best if there is a discount on dining. Service 5 points: Really warm, they greet you from the bottom of their hearts when they see you. Our English is average, but they are not tired of communicating with you. When negotiating the breakfast issue, the manager directly exempted the 4-year-old child from 4 nights of breakfast, which was a surprise. Activity facilities 4 points: There are not many activities, the kids club closes at 18:00, and there are almost no activities at night. I hope this will be improved. Finally, I would like to praise Ctrip. Due to the inconsistency between the catering content of the package and the hotel, they gave a 10% discount on the room rate after communication, and the handling result is satisfactory.
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Response from Property: Dear Lansewuxin, Thank you for taking the time to share your experience for your stayed. We appreciate your feedback and are delighted to learn that we met your expectations. Your feedback has been shared with the team to continue to inspire and motivate them to deliver exceptional customer service. Thank you again for your time and we hope to see you back in the near future! Best regards, Cholthicha Wutthi Front Office Manager
Echoailvyou
Deluxe Sea View Suite
Stayed in Aug 2024
Couples
13 review
4.6/5
Great
Posted on Sep 16, 2024
Advantages 1. The room balcony faces the sea, the facilities are very new, and the hotel is very beautiful. 2. The staff is well trained and the overall service is satisfactory. 3. The breakfast is delicious, a combination of buffet and ordering. Disadvantages 1. The speedboat from Phuket to the island is very rare and very crowded. 2. There is no public transportation on the island, and you need to rent a motorcycle to travel, which is not very convenient. 3. There are few entertainment activities on the island. The hotel has some activities, but the staff did not introduce them, so it is not particularly clear. Recommended for people who like quietness and are not in a hurry~
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Response from Property: Dear Khun Echoailvyou,Thank you so much for taking the time to share your feedback from your recent stay with us. We are delighted to read you had such a wonderful time! We look forward to welcoming you and your family back sometime soon! Best regards, Cholthicha Wutthi Front Office Manager
Guest User
Family Suite Pool Access
Stayed in Dec 2024
Family
3 review
3.2/5
Posted on Feb 4, 2025
The environment is nice, but the service to Chinese people is not good. There is no Chinese translation, so it is difficult to eat. 😄
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Response from Property: Dear valued guest, Thank you for taking the time to share your experience at Anantara Koh Yao Yai Resort & Villas! Please accept my apologies that your overall experience did not live up to your expectations. I regret that we were unable to meet our high standards during your recent stay.Rest assured that your comments have been shared with the team and action will be taken to ensure the issues you experienced are corrected moving forward. Thank you again for your review and we hope to enjoy stay with us. Best regards, Cholthicha Wutthi Front Office Manager