Swiss-Belinn Malang

Swiss-Belinn Malang Reviews

Swiss-Belinn Malang

Jl. Veteran No.8A, Penanggungan, Kec, Penanggungan, Klojen, Malang City, East Java, 65145, IndonesiaSee Hotel Details
Swiss-Belinn Malang
Swiss-Belinn MalangSwiss-Belinn MalangSwiss-Belinn Malang
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1 night

Guest Reviews

8.9/10
Very Good
153 review
Verified reviews
Location9.2
Amenities8.5
Service9.0
Cleanliness8.9
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All reviews(153)
Positive reviews(149)
Reviews with photos/video(44)
Awesome stay(44)
Great service(40)
Clean and tidy(30)
Convenient for shopping(27)
Awesome rooms(23)
Near mall(9)
Delicious breakfast(6)
Great swimming pool(5)
Negative reviews(4)
Nando Nurhadi
New Deluxe Queen
Stayed in May 2025
Family
3 review
10/10
Outstanding
Posted on Jun 15, 2025
Stayed in the NEW Deluxe Queenbed Room. The room comes with a queen-size bed and a smart TV (YouTube, Netflix, etc. available — just log in with your own account). Got a room on the 8th floor: fast Wi-Fi up to 30 Mbps, and a wonderful night sky view. Highlights: Varied and delicious breakfast. A complete menu is available — appetizers, buffet breakfast, egg corner, Asian and Western dishes (photos attached). Very strategic location, close to a mall, Brawijaya University, and Muhammadiyah University. GoFood and GrabFood friendly. At night, there are tons of great food options nearby — from penyetan, martabak, red fried rice, and more — all within 0–30 minutes delivery range. Free parking for hotel guests, both at the open lobby area and in the basement. Friendly staff and excellent cleanliness! Wishing continued success to Swiss-Belinn Malang!
6/18
Response from Property: Dear Mr. Nando Nurhadi ,Warmest greetings from Swiss-Belinn Malang.Thank you for staying with us. We sincerely hope that our service met your expectations and made your visit a pleasant one.We are truly delighted to know that you had an excellent experience during your stay. It is always our priority to maintain the highest standards of service to ensure our guests feel happy, comfortable, and well cared for.Thank you once again, and we look forward to welcoming you back to Swiss-Belinn Malang in the near future.Warm regards,Dini YuniartiFront Office ManagerSwiss-Belinn Malang
Rina
New Deluxe Queen
Stayed in Jun 2025
Family
1 review
10/10
Outstanding
Posted on Jul 29, 2025
Udah 2x menginap disini, Highly recommendable hotel, good location, near mall. Cozy room with stunning views. It's memorable to stay 😊
Response from Property: Dear Ibu Rina,Salam hangat dari Swiss-Belinn Malang,Terima kasih telah memilih Swiss-Belinn Malang sebagai tempat menginap.Kami berharap pelayanan yang kami berikan dapat memenuhi harapan Bapak.Kami sangat menghargai dan berterima kasih atas komentar serta masukan yang Ibu sampaikan. Hal tersebut menjadi motivasi bagi kami untuk terus meningkatkan mutu pelayanan, agar seluruh tamu merasa nyaman dan puas selama menginap bersama kami.Sekali lagi, terima kasih .Kami menantikan kunjungan Ibu berikutnya di Swiss-Belinn Malang.Hormat kami,Swiss-Belinn Malang
Anonymous User
Deluxe Queen Room
Stayed in Jan 2025
Couple
1 review
10/10
Outstanding
Posted on Mar 2, 2025
Loved everything about this hotel. Staff were friendly & helpful. Location is perfect, just beside 2 malls. Surrounded by local food stalls. Our room has a beautiful mountaim view. Also very spacious. Worth extending our stay. Wonderful 5 nights spent.
Response from Property: Dear Valuable Guest, " WARMEST GREETING SWISS-BELINN MALANG "Thank you for staying with us. We hope our sincere service can meet your expectations. We are delighted that you had an excellent experience during your stay with us. We will always maintain our services to make our guests happy and satisfied with the quality of our services.Thank you, and We look forward to your next visit to Swiss-Belinn Malang.
Francis
Deluxe Queen Room
Stayed in May 2025
Family
3 review
5.0/10
Posted on Jun 22, 2025
The room is tiny. We paid for an extra bed and the hotel to charge us for extra breakfast ( the confirmation stated 3 breakfast ).With the extra bed there is NO space to walk.  Bathroom is small with 1 very dim light.
Response from Property: Dear Mr./Ms. Francis ,Warm greetings from Swiss - Belinn Malang.Thank you for taking the time to share your feedback regarding your recent stay with us. We sincerely apologize for any inconvenience you experienced concerning the room size, bathroom lighting, and the breakfast arrangement.Regarding the breakfast entitlement, kindly allow us to clarify that the discrepancy appears to have resulted from the information provided by the booking agent. We will coordinate further with them to ensure clearer details are conveyed to our guests in the future. Nevertheless, we truly regret the discomfort this may have caused you.Your valuable feedback has been noted, and we will also follow up on the bathroom lighting to improve our facilities. We truly appreciate the opportunity to have hosted you and hope to welcome you back with a better experience in the future.Regards, Manajemen
Guest User
Deluxe Queen Room
Stayed in Mar 2025
Couple
2 review
10/10
Outstanding
Posted on May 5, 2025
Though the hotel is more on the budget range, service render is definitely 5-stars. All the staff we had encountered in the hotel had given us such a wonderful experience and we would definitely want to come back if we visit Malang again.
Response from Property: Dear Valued Guest. ,Warmest greetings from Swiss-Belinn Malang.Thank you for staying with us. We sincerely hope that our service met your expectations and made your visit a pleasant one.We are truly delighted to know that you had an excellent experience during your stay. It is always our priority to maintain the highest standards of service to ensure our guests feel happy, comfortable, and well cared for.Thank you once again, and we look forward to welcoming you back to Swiss-Belinn Malang in the near future.Warm regards,Dini YuniartiFront Office ManagerSwiss-Belinn Malang
robinlenzen
Suite
Stayed in Apr 2025
Couple
15 review
10/10
Outstanding
Posted on May 4, 2025
Great Hotel with excellent Staff. Big selection at breakfast. Location is great next to two malls.
Response from Property: Dear Mr. Robinlenzen, Warm greetings from Swiss-Belinn Malang, Thank you for choosing Swiss-Belinn Malang as your place to stay. We hope that the services we provide can meet your expectations. We greatly appreciate and thank you for your comments and input. This is a motivation for us to continue to improve the quality of service, so that all guests feel comfortable and satisfied while staying with us. Once again, thank you, Sir. We look forward to your next visit to Swiss-Belinn Malang. Sincerely, Dini Yuniarti Front Office Manager Swiss-Belinn Malang
Riska DEWI
Deluxe Twin Room
Stayed in Mar 2025
Traveling with friends
65 review
8.0/10
Very Good
Posted on Apr 21, 2025
Lobby wangi, staf ramah, kamar bersih dekat mall all nice to stay in malang.. and recommended for bisnis and staycation
Response from Property: Dear Mrs. Riska Dewi, Warm greetings from Swiss-Belinn Malang, Thank you for choosing Swiss-Belinn Malang as your place to stay. We hope that the service we provide can meet your expectations. We greatly appreciate and thank you for your comments and input. This is a motivation for us to continue to improve the quality of service, so that every guest feels comfortable while staying with us. Thank you again, Mrs. We look forward to your next visit to Swiss-Belinn Malang. Sincerely, Swiss-Belinn Malang Management
Guest User
New Deluxe Queen
Stayed in Mar 2025
Business traveler
3 review
8.5/10
Very Good
Posted on Apr 16, 2025
The renovated room is nice. Instead of carpet, it has wood for the floor. It makes room feel fresh and clean. Toilet is better now. It is clean.
Response from Property: Dear Valued Guest ," WARMEST GREETING SWISS-BELINN MALANG "Thank you for staying with us. We hope our sincere service can meet your expectations. We are delighted that you had an excellent experience during your stay with us. We will always maintain our services to make our guests happy and satisfied with the quality of our services.Thank you, and We look forward to your next visit to Swiss-Belinn Malang.
Anonymous User
Deluxe Twin Room
Stayed in Jul 2024
Business traveler
8 review
10/10
Outstanding
Posted on Aug 2, 2024
The service was amazing and the facilities, the staff is putting the detail even in public facilities like fitness center and swimming pool, very well maintaned
Response from Property: Dear Mr ," WARMEST GREETING SWISS-BELINN MALANG "Thank you for staying with us. We hope our sincere service can meet your expectations. We are delighted that you had an excellent experience during your stay with us. We will always maintain our services to make our guests happy and satisfied with the quality of our services.Thank you, and We look forward to your next visit to Swiss-Belinn Malang.
Robin
Superior Deluxe Queen Room
Stayed in Mar 2025
Solo traveler
32 review
9.5/10
Amazing
Posted on Apr 21, 2025
Super friendly staff, central location. Would always come back
Response from Property: Dear Valuable Guest ," WARMEST GREETING SWISS-BELINN MALANG "Thank you for staying with us. We hope our sincere service can meet your expectations. We are delighted that you had an excellent experience during your stay with us. We will always maintain our services to make our guests happy and satisfied with the quality of our services.Thank you, and We look forward to your next visit to Swiss-Belinn Malang.
KevinDP
Deluxe Queen Room
Stayed in Apr 2025
Couple
2 review
10/10
Outstanding
Posted on May 23, 2025
Clean, cozy, friendly & helpful staff & near to mall.
Response from Property: Dear Mr. Kevin DP ,Warmest greetings from Swiss-Belinn Malang.Thank you for staying with us. We sincerely hope that our service met your expectations and made your visit a pleasant one.We are truly delighted to know that you had an excellent experience during your stay. It is always our priority to maintain the highest standards of service to ensure our guests feel happy, comfortable, and well cared for.Thank you once again, and we look forward to welcoming you back to Swiss-Belinn Malang in the near future.Warm regards,Dini YuniartiFront Office ManagerSwiss-Belinn Malang
Anonymous User
Deluxe Queen Room
Stayed in Jul 2024
Business traveler
72 review
10/10
Outstanding
Posted on Aug 30, 2024
It's clean and located right in the middle of the city so very convenience to find the foods
Response from Property: Dear Valuable Guest ," WARMEST GREETING SWISS-BELINN MALANG "Thank you for staying with us. We hope our sincere service can meet your expectations. We are delighted that you had an excellent experience during your stay with us. We will always maintain our services to make our guests happy and satisfied with the quality of our services.Thank you, and We look forward to your next visit to Swiss-Belinn Malang.
Anonymous User
Deluxe Queen Room
Stayed in Oct 2023
Family
3 review
10/10
Outstanding
Posted on Dec 5, 2023
Clean room, friendly staff, good location. Food price is very reasonable. My only concern is i could hear almost clearly of guests talking in the hallway. More sound proofing would be perfect. Haven't had the time to try the pool or gym, i'll save that for the next visit.
Response from Property: Thank you or rating us!
Yawnzinie
Superior Deluxe Queen Room
Stayed in May 2024
Family
1 review
10/10
Outstanding
Posted on Jun 9, 2024
very recommend even for family vacation or solo trip, this hotel have a great service's😍
Response from Property: Dear Mrs Yawnzinie ," WARMEST GREETING SWISS-BELINN MALANG "Thank you for staying with us. We hope our sincere service can meet your expectations. We are delighted that you had an excellent experience during your stay with us. We will always maintain our services to make our guests happy and satisfied with the quality of our services.Thank you, and We look forward to your next visit to Swiss-Belinn Malang.
Guest User
Deluxe Queen Room
Stayed in Mar 2024
Family
16 review
8.5/10
Very Good
Posted on Apr 17, 2024
Location is good, walking distance to 2 malls and to Univ Brawijaya where my daughter is currently studying at. Room is clean and functional. A bit dark though, should add more lighting. Otherwise, all good
Response from Property: Dear 豪华双人间" WARMEST GREETING SWISS-BELINN MALANG "Thank you for staying with us. We hope our sincere service can meet your expectations. We are delighted that you had an excellent experience during your stay with us. We will always maintain our services to make our guests happy and satisfied with the quality of our services.Thank you, and We look forward to your next visit to Swiss-Belinn Malang.