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What Travelers Said About the Best Hotels in Kauai County
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Browse these genuine traveler ratings and real guest reviews to find the best Kauai County hotels.
4.5/5
Excellent
GGuest UserA very nice place to stay once you swallow the price. The resort was very clean. People friendly and they are very flexible. Check out was at 10am but they accommodate holding luggage and provide a hospitality room for 30 minutes to clean up after that. They allowed us to use the resort facilities all day after check out. That was very special.
GGuest UserGood access: 10 to 15 minutes drive from the airport. Good for convenience: There were several malls nearby and restaurants, markets and shopping centers were close. Car parking: Overall good, but there is no space after 9pm so you have to use the valet service or walk along the street. Overall, the facilities and location were too good for the price. A hotel that impressed us as a honeycomb.
GGuest UserLet’s talk about the good things first: we booked a sea view room, we could see the sea, the hotel’s swimming pool was also good, there was a Hawaiian hula performance, the hotel’s restaurant was also good, and there were no such negative reviews from other guests. However, there were 2 serious problems: one was that there were ants in the room and I was bitten while wearing slippers. Later I found that there were ants on the bed as well. The second one was even more serious. A machine started up every few minutes in the middle of the night and made a very loud sound. It continued for a few minutes and then stopped. It kept doing this over and over again. It was so noisy that I couldn't sleep.
GGuest UserJust putting this here hope it helps others
Breakfast is grab n go, which means there's a pantry consisting of packaged muffin, cereal box, pastry, packaged milk just packaged everything. some fruits if you're early. Pls note if a hot cooked breakfast is important to you.
There's also a resort fee to cover bike rental, yoga class, and a water bottle (that we didn't end up using).
The resort is lovely and bathroom is clean. Nice view of ocean from the room but the beach is not v swimmable.
AANTHONYOne of the best resort hotels on Kauai, go out is the sea, go into the sea, colorful tropical fish swim with you, the hotel has nine suites that are not on the website, you can upgrade when you go, these nine suites are each set There are three huge floor-to-ceiling windows, facing the sea, which is beautiful
Moreover, the service staff of the hotel are very professional. Before we went, they called and arranged all the items we wanted to play. Many items on the island could not be booked when we arrived. If we had to go in advance, there was a limit.
NNatywomanIt's not what it seems. It is a hotel that has very good things and others not so much.
When we arrived we were given a room with a double bed and a sofa bed. We had booked a twin room and were told this was Trip's problem. That they only guarantee the views. All the furniture is wooden and very old. The old sofa, with a thin mattress and perforated sheets...
Finally the next day we were changed to a room with two beds (and sea view) which was much better. However, the furniture was also old.
It is advertised here that the cleaning of the room is daily but it is not true. They clean only one day for stays of at least 5 nights. If you are staying less than a few days and you want the room to be made for you, 50 USD. If you want clean towels, 10USD.
The hotel does not have elevators, so you have to carry your bags up the stairs to the room (on the floor you are on).
Just arriving they charge you 147.45USD in taxes (amenity fee, ta tax, ge tax, county ta tax...).
Good: Prime location, in front of (private) beach, with restaurants, supermarkets and shops next door. The main road is right there. Swimming pool with hammocks and a bar (opens at 3pm).
There is a refrigerator, coffee maker and microwave in the room.
ZZacharyThe location was my only complaint, it was a 10 minute walk to anything else. Other than that the hotel has a great restaurant and bar, the pool was always heated and the room was really clean.
The hotel itself was up to date also and well kept. Before coming we stayed at a 5 star hotel on Maui and were a little disappointed by the state of the hotel. When we came to the Sheraton it was a great surprise to see in how great of a shape the hotel was.
ZZHONGFANGIn addition, services, cleaning and other miscellaneous charges of $70 are charged, which I think should not be charged. The noise of the window air conditioner in the room was too loud and there was almost no way to sleep soundly.
GGuest UserLocation is great and the property is extremely clean and quiet. Our room was very outdated ( early 80's for furniture, carpet, bathroom) but clean and everything worked. It was spacious but bare minimum in kitchen for supplies, the coffee pot is super tiny. My only complaint is you can't extend your stay for late check out or additional day, that really impacts people on hikes and etc. We had to pack our stuff out (530am) and couldn't do late check out to come back to pack and shower. The young desk clerks stated policy for late check out was call morning of after 9am. That's ridiculous because most tourist are traveling across island exploring early. We asked at 815pm night before and staff couldn't give us late check out for next day, that's a deal breaker for us coming back to this property and was absolutely not willing to check or call management, for this reason I would avoid property if you have early tours or adventures. No one wants to pack out 5am without opportunity for late check out.
MMinThe hotel started 1916. Location near to Lihue airport is a plus. Condition is run down in the exterior but makes up for it with newly fixed up rooms. Clean.
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