The Mora Zanzibar

The Mora Zanzibar Reviews

The Mora Zanzibar

Muyuni, Kaskazini A, Zanzibar North, TanzaniaView Hotel Details
The Mora Zanzibar
The Mora ZanzibarThe Mora ZanzibarThe Mora Zanzibar
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The Mora Zanzibar Guest Reviews

4.5/5
Great
67 review
Verified reviews
Location4.5
Amenities4.5
Service4.3
Cleanliness4.5
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All reviews(67)
Positive reviews(12)
Reviews with photos/video(7)
Awesome stay(7)
Friendly owner(7)
Negative reviews(1)
Guest User
Superior Junior Suite (Jacuzzi)
Stayed in Aug 2024
Couples
2 review
5.0/5
Outstanding
Posted on Sep 29, 2024
Our stay at Mora has totally exceeded our expectations. The hotel is very nice and clean, food and drinks were very delicious and the staff was extremely friendly and welcoming. We have spent 4 nights there during our honeymoon and everyone made us feel very special. Would highly recommend it to everyone and would be happy to stay there again
Ogochukwu Reju
Superior Junior Suite King
Stayed in Dec 2024
Couples
2 review
4.7/5
Amazing
Posted on Jan 19, 2025
Everything about the Mora was excellent. Top notch service. The inclusive service was amazing. Staff were friendly and eager to always assist.  Great job
Response from Property: Dear Ogochukwu, Thank you for the kind review. Best Regards, Deman Ragge, Mora Digital Experience Host
Guest User
Junior Suite With Garden View
Stayed in Jul 2024
Family
25 review
4.0/5
Very Good
Posted on Aug 18, 2024
Pros: The hotel is very large and the facilities are good. It is very clean. It has its own beach, where you can rent surfing equipment and go out to sea to chase dolphins. The location is independent and a little far from other places on the island. I think it is enough to stay for 1-2 days. Cons: The service feels a bit careless. We booked lunch at the beach club at noon, but when we arrived, they said that someone else had eaten our lunch, and they didn't believe us. The attitude of the waiter was very annoying. I spent thousands of dollars to stay in the hotel. Who can lie about a lunch? This service is really amazing. I don't know how the waiter was trained. I spent thousands of dollars, but the service was still so bad. Don't expect any star-level service here, and don't book special restaurants. Just eat at the buffet restaurant. It saves time and trouble and you won't get angry.
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Response from Property: Dear Traveller, Thank you for sharing your thoughts. We’re pleased to read you appreciated the size of the hotel, cleanliness, and the ease of access to the beach and water activities. It’s great that you enjoyed the natural beauty and the opportunities to explore the ocean.Regarding your dining experience, we understand your frustration and we take such matters seriously and we are always reviewing the service to ensure our staff is consistently professional and attentive. Karibu tena. Best Regards, Deman Ragge, Digital Guest Experience Host
Swallow_Sun
Junior Suite With Garden View
Stayed in Jun 2024
Family
46 review
5.0/5
Outstanding
Posted on Aug 22, 2024
It's quite far from the airport, but once you get in, it's like a paradise. The hotel is very big. I didn't experience the smell in the room. There are many restaurants, all of which are delicious, with all kinds of regional cuisines. It's too fat to lie down every day after eating and drinking.
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Response from Property: Dear Traveller, Thank you for your feedback. We’re delighted to read that after the journey from the airport, you felt the serene, tranquil atmosphere of the hotel. It’s wonderful that you enjoyed the large variety of restaurants offering diverse cuisines—sounds like you had quite the culinary adventure with us. We’re glad your stay was relaxing and fulfilling, and we hope to welcome you back soon for more of that island escape.Best Regards, Deman Ragge, Digital Guest Experience Host
Guest User
Junior Suite With Garden View
Stayed in May 2024
Couples
5 review
2.3/5
Posted on Jun 23, 2024
I would not recommend this hotel to anyone, even though it was my first time in Zanzibar. The only two highlights are that in addition to breakfast, the buffet changes every day, the grilled food is very good, and there is a large garden + low-density housing. There are countless disadvantages, including but not limited to: The door of the room suddenly couldn't be opened, and it took from 6pm to 9pm to be completely opened. There are many big snails and various reptiles on the terrace of the room. The clothes in the room are not easy to dry. If you dry them outside the next day, you will find a big snail lying on your underwear, wrapped in mucus circles... If you give up this terrace, it may not have much impact, but if you bite the bullet and try, it will be a disaster. There are also a lot of bees and flies in the buffet restaurant in the morning. You have to wave your fork to drive them away while eating... In addition to the buffet restaurant, other restaurants in the hotel need to be booked in advance on the app. Try to make all the subsequent meals on the day of your arrival, otherwise you will probably have to eat buffet every day. The hotel's pool towels are very scarce. Normally, it closes at 6:30, but there are no clean towels at 5 o'clock. At this time, the sun is about to set and there is a little wind, so you can't swim in the hotel pool if you want to go out in the afternoon... By the way, this hotel only has a private beach, and the sand is very fine, like flour. You can find a lot of big crabs when you go out at 8 or 9 o'clock in the evening. I don't know if this is unique to this hotel or it is the same in Zanzibar. The beach closest to the hotel is full of private small wooden boats with engines installed by local soliciting customers. If you insist on walking a little further to bypass them and swim in the sea, you will find a smell of motor oil in the sea water when you occasionally choke on the water... When you see the small wooden boats, you will think that Africa is relatively backward, so just bear with the poor conditions. But when you take a taxi to Nungwi Beach to cruise and watch the sunset, you will find why speedboats and two-story yachts on the beach are not uncommon? Finally, if you plan to come to Zanzibar, try not to choose a hotel like the mora, which is isolated. There is no village or other hotels nearby. You can only make an appointment for a taxi in advance through WhatsApp, because it is difficult for taxis to come in... It was very easy to bargain down to 30% off the price offered by Xiaohei, so don't worry...
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Response from Property: Dear GuestThank you for sharing your detailed feedback with us. We're pleased to read that you enjoyed our diverse buffet offerings and the large garden as well as our rooms. It's great to know that our grilled food and the ever-changing buffet options were highlights of your stay.Our location is specifically chosen to help guests unwind and relax, providing a serene and picturesque environment. The views of Mnemba Island from our resort are indeed a unique feature that many guests appreciate.We understand your concerns about the room door, terrace conditions, and the presence of bees and flies during breakfast. Your comments regarding the booking system for restaurants and the availability of pool towels are also noted. We strive to provide the best possible experience, and your feedback has been shared with our relevant departments.Regarding the terrace and its local wildlife, we aim to maintain the natural environment while ensuring guest comfort. Our pest control measures are in place. The unique natural setting of our beach, with its fine sand and local marine life, is part of the authentic Zanzibar experience. Zanzibar’s beaches are all public, and therefore its important for the local Zanzibari people to be able to fish and make a living. We apologize for any inconvenience you faced and want to assure you that we take all feedback seriously and will address these concerns with the relevant departments.Thank you again for your feedback. Best Regards, Deman Ragge, Digital Guest Experience Host
Anonymous User
Junior Suite With Garden View
Stayed in Mar 2024
Travel with friends
6 review
5.0/5
Outstanding
Posted on Apr 28, 2024
The hotel is located in the northeast of Sang Island, where you can watch the sunrise. The internal facilities are exquisite and modern, with everything you need. The service staff are smiling and responsive. The meals are rich, and there is a special Chinese restaurant with a strong Chinese style decoration and teppanyaki.
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Response from Property: Dear Guest, Thank you for the kind words about your stay at The Mora Zanzibar. The team and I are elated that you had a lovely time. Its great to know that you enjoyed our restaurant Jikan and that it was indeed a highlight during your stay. We hope to have the opportunity to welcome you again. Best Regards,Deman Ragge, Digital Guest Experience Host
Guest User
Junior Suite With Garden View
Stayed in Sep 2024
Travel with friends
1 review
4.7/5
Amazing
Posted on Dec 24, 2024
The hotel is large and well-equipped. Accommodation includes three meals, which is very convenient. There are various types of swimming pools and spas. There are also different activities and courses to participate in every day on the mora app, including diving experience courses. You can buy some souvenirs at the Marseille market. The Marseille performance is very fun and you can dance together at the end.
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Response from Property: Dear Traveller, Thank you for sharing your experience with us. It’s great to read that the convenience of our all-inclusive meals, diverse facilities, and daily activities on The Mora app contributed to your stay.The Maasai Bazaar is indeed a wonderful spot for unique souvenirs, and the Maasai show brings such a lively and cultural touch to the evenings. We’re glad you enjoyed engaging with both, especially dancing during the performance.We hope to see you again for another memorable visit filled with new experiences and discoveries.Asante sana and karibu tena. Best regards,Deman Ragge, Digital Guest Experience Host
Guest User
Junior Suite With Garden View
Stayed in May 2024
Business travelers
9 review
4.7/5
Amazing
Posted on Jul 25, 2024
The hotel is large and the service is great
Original TextTranslated by Google
Response from Property: Dear Guest, Thank you for choosing to spend your holiday with us and for leaving a positive review. We are glad you found our services great. Asante sana. Best Regards, Deman Ragge, Digital Guest Experience Host
Guest User
Junior Suite With Sea View
Stayed in Jan 2024
Travel with friends
22 review
4.7/5
Amazing
Posted on Mar 1, 2024
The hotel is large, the rooms are very nice, and the beach and swimming pool are very beautiful! It is convenient to include three meals, but the taste is not particularly suitable for Chinese people. Maybe because the hotel is too big and there are too many guests, the service feels a little lacking, but overall it meets my expectations. The beach is really beautiful!
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Guest User
Junior Suite With Garden View
Stayed in Jun 2024
Family
8 review
4.7/5
Amazing
Posted on Aug 23, 2024
It is very convenient to chase dolphins, the scenery is beautiful, the hardware and service are good in Sang Island
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Response from Property: Dear Traveller, Thank you for your review. We're glad you found dolphin spotting convenient and enjoyed the beautiful scenery. It’s wonderful to read that our facilities and service stood out for you during your stay in Zanzibar. We hope to welcome you back for more memorable moments.Best Regards, Deman Ragge, Digital Guest Experience Host
Zhoushanshan
Superior Junior Suite King
Stayed in Dec 2023
Family
5 review
5.0/5
Outstanding
Posted on Feb 19, 2024
High cost performance, very satisfied with the service attitude
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Anonymous User
Junior Suite With Garden View
Stayed in Sep 2023
Solo travelers
5 review
5.0/5
Outstanding
Posted on Oct 20, 2023
Nice room, good service
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