Vienna International Hotel Kashnan Lake Road Ban Chaocheng Shop

Vienna International Hotel Kashnan Lake Road Ban Chaocheng Shop Reviews

Vienna International Hotel Kashnan Lake Road Ban Chaocheng Shop

No.24, nanhu road, Kashgar, Xinjiang, ChinaSee Hotel Details
Vienna International Hotel Kashnan Lake Road Ban Chaocheng Shop
Vienna International Hotel Kashnan Lake Road Ban Chaocheng ShopVienna International Hotel Kashnan Lake Road Ban Chaocheng ShopVienna International Hotel Kashnan Lake Road Ban Chaocheng Shop
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1 night

Guest Reviews

9.4/10
Outstanding
413 review
Verified reviews
Location9.4
Amenities9.3
Service9.3
Cleanliness9.5
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All reviews(413)
Positive reviews(407)
Reviews with photos/video(78)
Friendly front desk staff(54)
Classy environment(46)
Awesome amenities(46)
Convenient parking(39)
Delicious breakfast(31)
Many amenities(18)
Perfect for business trips(14)
Would stay again(12)
Negative reviews(6)
YiwenSara
Superior Twin Room (Humidifier)
Stayed in Jun 2023
Travel with friends
10 review
2.0/10
Posted on Jul 19, 2023
1. Since I need to leave early the next day, I want to pack some breakfast, but I was told that it is not possible. The only hotel in Xinjiang that cannot pack breakfast Sadian 2. The chartered driver came to pick us up early in the morning and stayed at the entrance of the hotel for 30 minutes, asking for a parking fee of 2 yuan 3. There was a clothes hanger in the room that was broken, and it was raised when I checked out the next day. need compensation 4. There is a difference in price when booking on other platforms
Original TextTranslated by Google
Response from Property: I'm sorry to give you such a check-in experience, Xiaowei is really ashamed! I hope you can give Xiaowei a chance to explain to you. Please, regarding your first question, the waiter gave you a breakfast roll when you checked in but did not report your takeaway breakfast request to the restaurant in time. I'm sorry. In the future, we will make changes in the aspect of breakfast takeaway to facilitate guests' travel schedule. The second question is that the hotel parking lot provides free parking service for staying guests. Since there are other business premises next to the hotel, in order to facilitate management, you need to get a free parking coupon at the front desk when you leave the parking lot. I’m sorry again, it’s Xiaowei’s fault for not reminding you to take the parking ticket~~(>_<)~~ And the third one is that the hanger in your room is broken and the waiter didn’t help you in time Replacement, really the waiter's negligence. The compensation proposed to you when you checked out has nothing to do with you after investigation. Although you were not charged later, it caused you a bad feeling. I am really sorry. Finally, regarding the differences in the prices of each platform, this is because the platforms participate in different promotional activities, so there will be a slight difference in the prices displayed by them. But next time you stay, you can join Jin Jiang Hotel as a member, and you can enjoy a discount of up to 20%, which is the most favorable discount on each platform. In view of the above problems, I hope you will give Xiaowei a chance to make corrections. In your next stay, Xiaowei will give you a brand new experience, making you happy and satisfied with your stay, and it is definitely worth the money. If you still have doubts, you are welcome to call the customer service hotline 24 hours to answer your questions! Hey, I wish you all the best! ☺
Anonymous User
Superior Double Bed Room (Humidifier)
Stayed in Jun 2022
Business travelers
30 review
2.0/10
Posted on Jul 25, 2022
The breakfast is like feeding pigs, the hallway smells of smoke, the door closes loudly at night, and the elevator is broken.... Garbage hotel
Original TextTranslated by Google
Response from Property: Thank you very much for your stay and review! Thank you 7 for your comments. During your stay, the room was full and there were many tourists. Please forgive me! We will strengthen the improvement of the hotel's hardware and software facilities and service quality. The Vienna International Hotel is maintaining and updating the room environment, equipment and public area facilities on a regular basis, so as to make your stay more comfortable and tidy. I hope you will enjoy the next time Come to have a new feeling! Looking forward to visiting again!
Gangdaoriji,
Standard Double Room
Stayed in Mar 2025
Travel with friends
4 review
10.0/10
Outstanding
Posted on Apr 5, 2025
酒店環境好,衞生乾淨,周邊吃喝玩樂設施齊全,交通便利,同時前台服務態度熱情周到,很滿意👍👍👍
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Response from Property: 離別不是結束,而是下一次相遇的開始,親愛的朋友,小維在維也納國際南湖店等候您的歸來~
Guest User
Standard Double Room
Stayed in Mar 2025
Travel with friends
1 review
10.0/10
Outstanding
Posted on Apr 8, 2025
房間環境不錯 價格實惠 主要停車方便 還有就是前台服務熱情
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Response from Property: 簡單的喜歡,真摯的肯定,讓我們充滿力量,用心為您服務,小維期待您的再次入住!
Guest User
Standard Double Room
Stayed in Mar 2025
Other
1 review
10.0/10
Outstanding
Posted on Apr 6, 2025
服務態度,環境都很好特別滿意
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Response from Property: 親,您好!小維非常感謝您能選擇我們酒店,看到您肯定的評價小維真的很開心啊,再允許我把這個表揚的內容給我其它的小夥伴炫耀一下。維也納國際酒店是非常注重服務的,為的是讓您到了酒店就好像有回家般温馨舒適的感覺。小維非常期待您的下次入住,心都開始砰砰跳了哦!最後,非常感謝你對我們的肯定,我們會繼續努力的。——奮鬥中的小維
Guest User
Standard Double Room
Stayed in Feb 2025
Family
6 review
10.0/10
Outstanding
Posted on Apr 20, 2025
小妮 ,停車場方便 ,服務好
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Response from Property: 您好! 非常感謝您的入住與讚賞!很高興能為您的出遊帶來美好的時光。您的讚賞給予酒店很大的鼓舞, 也是我們進步的動力, 我們會繼續保持熱忱, 致力讓每一位賓客享有賓至如歸的入住感受, 熱切期待您的再次光臨! 歡迎您再回來體驗, 祝生活愉快!
Guest User
Standard 2-bed Room
Stayed in Oct 2024
Travel with friends
1 review
10.0/10
Outstanding
Posted on Nov 21, 2024
交通方便 還給我送了免費的早餐券 還可以免費停車 服務也很好 下次的首選酒店。
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Response from Property: 流轉的時光,都成為生命中美麗的點綴,感謝您的到來,成就小維一番好風景~期待與您再相遇!
Guest User
Standard Double Room
Stayed in Sep 2024
Other
64 review
9.5/10
Amazing
Posted on Oct 21, 2024
酒店總體感覺還不錯,衞生乾淨整潔,設施齊全,服務態度好。有地上和地下停車場,停車方便,這對自駕的朋友很友好。
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Response from Property: 收到您的好評,我真是太開心啦!我們會一直用心對待每一位客人,希望能給您帶來家一般的温馨和舒適。期待您下次再來,我們一定會更加努力的!
Guest User
Standard Double Room
Stayed in Oct 2024
Solo travelers
1 review
10.0/10
Outstanding
Posted on Nov 10, 2024
很不錯的酒店,房間乾淨整潔,早餐也不錯,重點點贊停車真的很方便 ,還有地下停車場
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Response from Property: 十里清風,萬頃星河,您和他們一樣,都是小寶藏~感謝您的温暖點評,小維期待與您的下次相遇!
Guest User
Standard Double Room
Stayed in Oct 2024
Solo travelers
2 review
10.0/10
Outstanding
Posted on Nov 20, 2024
住的很舒服,房間很乾凈。房間隔音也挺好,下次來喀什還過來
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Response from Property: 我攜滿天星辰以贈你仍覺得滿天星辰不及你~感謝您對酒店的認可,期待您的再次入住哦~
Guest User
Standard 2-bed Room
Stayed in Oct 2024
Business travelers
2 review
10.0/10
Outstanding
Posted on Nov 20, 2024
衞生沒問題,前台也很熱情,都很不錯
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Response from Property: 時間很短,天涯很長,有幸在這麼短的時間裡帶給您這麼好的入住體驗,小維期待着與您的再重逢~
Guest User
Standard Double Room
Stayed in Mar 2025
Solo travelers
3 review
10.0/10
Outstanding
Posted on Apr 19, 2025
衞生:很乾凈 環境:很好 服務:非常棒 設施:很是高級 強烈推薦 前台服務很是到位 很是喜歡 有家的温暖 歡迎👏大家 推薦大家
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Response from Property: 山河的浪漫,宇宙的浩瀚,都抵不過您對小維的肯定和鼓勵,期待您再來噢~
Guest User
Standard Double Room
Stayed in Sep 2024
Business travelers
8 review
10.0/10
Outstanding
Posted on Oct 25, 2024
環境安靜,衞生乾淨!
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Response from Property: 山河的浪漫,宇宙的浩瀚,都抵不過您對小維的肯定和鼓勵,期待您再來噢~
Yummy2585
Standard Double Room
Stayed in Apr 2024
Solo travelers
9 review
10.0/10
Outstanding
Posted on May 31, 2024
酒店前台服務很好,房間乾淨整潔。我們連續住了三晚,停車也很方便還免費。 最關鍵的一點是喜歡房間裏的全身鏡,哈哈,女孩子大多數都很喜歡吧,大多數酒店都是沒有的
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Response from Property: 感謝您對我們酒店的肯定,能給到您滿意的入住體驗,小維也很開心,我們會繼續努力,用心服務好每一位來酒店的客人,期待您下次再來哦~
Guest User
Standard 2-bed Room
Stayed in Mar 2025
Business travelers
1 review
10.0/10
Outstanding
Posted on Apr 4, 2025
交通便利,停車方便,前台服務非常熱情周到,酒店內環境衞生都很不錯,設施設備齊全,大堂的花開的很漂亮,點贊
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Response from Property: 最好的時光,最浪漫的季節,小維希望您能常來哦~