4 Chome-9-20 Higashikaratsu, Karatsu City, Saga Prefecture, 847-0017, JapanSee Hotel Details
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1 night
Guest Reviews
8.8/10
Very Good
99 review
Unlike basic averaging, our rating system applies weighted calculations. We value verified reviews and newer guest experiences more strongly—so every rating reflects real, up-to-date stays.
Verified reviews
Location8.9
Amenities8.7
Service9.2
Cleanliness8.5
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All reviews(99)
Positive reviews(96)
Reviews with photos/video(41)
Awesome stay(24)
Awesome rooms(20)
Large rooms(12)
Great location(12)
Delicious breakfast(11)
Nice sea view(8)
Offers pick-up/drop-offs(6)
Convenient parking(6)
Negative reviews(3)
Artem M
Classic Room, Japanese-Western Style, 2 Single Beds and 2 Futon Beds, River Side
Stayed in May 2025
Couple
2 review
9.0/10
Great
Posted on Jul 6, 2025
Spacious rooms, but only with separate beds.
I like to sleep with my wife in the same bed, but in the room I had to sleep separately. This is a small disadvantage.
They didn't clean the room even once for 3 days.
Great breakfast, everything was excellent.
The public bath was clean and spacious.
I liked the yukatas that were given to me.
The washing machines are located in the public bathhouse and are not available after 11 p.m. There is also no banknote exchange machine in the laundry room.
The hotel is located far from the railway and it would be great to organize a transfer from the railway station to the hotel.
Overall, I really enjoyed it.
Пляж в 5 минутах ходьбы. Лучше заселяться в будни на выходных людей больше.
Иностранцев мало, в основном местные.
От жд станции минут 20 пешком. От отеля до жд станции есть бесплатный трансфер 3 раза в день утром (последний вроде в 10:50), а от жд станции Higashi-Karatsu Station минут 20 пешком и общественного транспорта не видел, ходил пешком.
Завтрак великолепный -есть смузи, мороженое, морепродукты и много всего другого.
6/13
Response from Property: Thank you very much for staying at Mercure Saga Karatsu Resort.We are delighted to hear that you were satisfied with our services, including the breakfast, public bath, and yukata.We also appreciate your valuable feedback regarding the bed arrangement in your room and the cleaning service.Thank you as well for your comments about the laundry hours and the absence of a currency exchange machine.Although our hotel is a bit distant from the station, we operate three regular shuttle bus services from the station to the hotel in the morning.Additionally, if you arrive at the station by 6:00 PM and call us, our staff will be happy to pick you up, so please feel free to use this service.We will continue to work on improving our operations to ensure a comfortable stay for all our guests.We sincerely look forward to welcoming you again.
JasonW
Classic Room with 2 Single Beds, 1 Sofa Bed, 1 Extra Bed, Ocean/Sea View
Stayed in Apr 2025
Couple
78 review
7.5/10
Posted on May 25, 2025
Hotel is a little old, lounge is a nice touch with free drinks. Sea view is not worth the extra as it's blocked by buildings in front.
Response from Property: Thank you very much for staying at Mercure Saga Karatsu Resort.We are delighted to receive your kind words about our lounge service. While we strive to provide a comfortable stay for all our guests, the surrounding environment may affect the views from the hotel. We sincerely appreciate your valuable feedback and will use it as a reference for future improvements.Our entire staff will continue to work hard to ensure an even more comfortable experience for our guests. We look forward to welcoming you again.
Guest User
Classic Room, Japanese Style, 4 Futon Beds, Ocean/Sea View
Stayed in Feb 2025
Family
3 review
9.5/10
Amazing
Posted on Mar 28, 2025
All except one is perfect. My booking is all-inclusive, including breakfast, lunch and dinner. But hotel said no lunch available. Would Trip.com please check with the hotel what went wrong and make compensation to me
Tanate86
Classic Room, Japanese Style, 4 Futon Beds, Ocean/Sea View
Stayed in Feb 2025
Traveling with friends
11 review
10/10
Outstanding
Posted on Mar 25, 2025
Exellent breakfast and nice Relaxation Lounge.
The hotel is located in beautiful scenery near Karatsu Castle. We stayed in a Japanese style room with Ocean view .
Response from Property: Thank you very much for staying at Mercure Saga Karatsu Resort. We are delighted to hear that you were satisfied with the breakfast, relaxation lounge, and the beautiful scenery. We are also glad to know that you enjoyed your stay in the ocean-view Japanese-style room. We will continue to strive to improve our services to ensure your satisfaction. We look forward to welcoming you again in the future.
Visit Y.
Classic Room, Japanese Style, 4 Futon Beds, Ocean/Sea View
Stayed in May 2024
Family
7 review
6.0/10
Posted on Jun 21, 2024
The building itself is quite old, especially the bathroom. The hospitality is not too bad. We did not eat dinner at the hotel, You can walk to Karatsu Castle. Personally I can't recommend it except for breakfast. The large public bath, sauna, and cold bath were all lukewarm.
Response from Property: Thank you very much for your valuable feedback.We apologize for the oldness of the building and facilities. We will thoroughly identify areas that can be improved and strive to improve our services in the future so that our customers can have a comfortable stay.We will take your valuable feedback seriously and work hard to improve. We sincerely hope to be able to provide you with even better hospitality on another occasion.
Nathapong Kongying
Classic Room with 2 Single Beds, River Side
Stayed in Feb 2025
Traveling with friends
4 review
8.0/10
Very Good
Posted on Mar 22, 2025
Night place to stay 😁
Response from Property: Thank you for choosing our hotel!We’re so glad you had a nice stay.We’ll keep working to make your next visit even better. Hope to see you again!
Guest User
Family Room-Non-Smoking
Stayed in Dec 2023
Family
3 review
8.5/10
Very Good
Posted on Jan 15, 2024
Hotel equipment is good, room clean and comfortable. Will reserve next time.
Guest User
Classic Room with 2 Single Beds, River Side
Stayed in Apr 2025
Couple
3 review
8.5/10
Very Good
Posted on Jun 6, 2025
Good hotel
Response from Property: Thank you very much for staying with us.We are truly delighted and encouraged by your kind comment, "Good hotel."All of our staff look forward to welcoming you again in the future.
徐語晨
Western Style Room
Stayed in Mar 2023
Family
13 review
9.5/10
Amazing
Posted on Apr 30, 2023
Great experience! Will want to visit again! Also, I will recommend other to stay.
Reiko L
Classic Room with 2 Single Beds, River Side
Stayed in May 2024
Family
11 review
8.5/10
Very Good
Posted on Jun 17, 2024
very good location.
Response from Property: Thank you very much for choosing our hotel from among many hotels.We also thank you from the bottom of our heart for your feedback.We hope that you will visit us again on another occasion.Thank you.
Anonymous User
Classic Room, Japanese Style, 4 Futon Beds, River Side
Stayed in May 2025
Family
3 review
10/10
Outstanding
Posted on Jul 15, 2025
The hotel has self-service free parking, with plenty of parking spaces. The front desk service is good, and they booked restaurants for us. The whole hotel has been renovated, and there is a large bathing area with a lounge inside. It is very quiet and comfortable, and there are drinks, snacks and rice wine. I like it very much. There is also a lounge next to the front desk, facing the sea, and it is very comfortable to sit.
Original TextTranslated by Google
Response from Property: 這次感謝您選擇入住美居佐賀唐津度假酒店。看到您對停車場、櫃台服務人員的態度及餐廳預約等方面感到滿意,我們非常高興。此外,您對重新裝修的設施、大浴場、安靜舒適的休憩休息室,以及飲品、輕食和日本酒的讚賞,讓全體工作人員深受鼓舞。我們也很高興您能在休息室度過舒適的時光。今後我們將持續努力,為客人提供更加滿意的服務,衷心期待您的再次光臨。
유니단비
Classic Room with 2 Single Beds, River Side
Stayed in May 2025
Family
26 review
10/10
Outstanding
Posted on Jun 24, 2025
The room was really big, so I was able to enjoy the room comfortably, unlike other Japanese hotels! Also, the large bath facilities were very clean and nice, so I went there every day❤️💛
Original TextTranslated by Google
Response from Property: Thank you very much for using our hotel this time. We are very happy that you praised the size and comfort of the room. We are also very happy that you were satisfied with the cleanliness and comfort of the renovated large bathhouse. This is a great help to all of our staff. We will continue to strive to provide better service and environment. We sincerely look forward to your next visit.
ELLAM12345
Classic Room with 2 Single Beds, River Side
Stayed in May 2025
Couple
16 review
8.0/10
Very Good
Posted on Jun 19, 2025
The hot spring is great! The location is great! There is free parking at the hotel, which is just outside the hotel gate. It is simple and convenient. The hot spring water temperature is moderate. It is highly recommended.
Original TextTranslated by Google
Response from Property: Thank you very much for staying at Mercure Saga Karatsu Resort. We are pleased to learn that you were satisfied with the hotel's location and the convenience of free parking. In addition, it is a great encouragement for all our staff to know that you were able to enjoy the comfortable water temperature in the large public bath. We will continue to work hard to provide better services in the future and sincerely look forward to your visit again.
Guest User
Classic Room, Japanese Style, 4 Futon Beds, Ocean/Sea View
Stayed in Apr 2025
Family
18 review
9.0/10
Great
Posted on Jun 17, 2025
The sea view room we booked was in line with our expectations. It was a typical Japanese resort hotel with a large bath, sauna, and a sauna. The hotel is located near Nijima Matsudahara, a few minutes' walk from the beach and not far from Karatsu Castle. The hotel provides a free shuttle bus to JR Karatsu Station to pick up guests staying at the hotel.
Original TextTranslated by Google
Response from Property: Thank you very much for staying at Mercure Saga Karatsu Resort. We are very happy to know that you were satisfied with the room and also praised the hotel's atmosphere, large public bath, sauna and location. We are also honored to provide you with shuttle bus service and meet your needs. We will continue to work hard to provide you with a more comfortable stay, and all the staff sincerely look forward to your visit again.
Anonymous User
Classic Room, Japanese Style, 4 Futon Beds, Ocean/Sea View
Stayed in Mar 2025
Traveling with friends
76 review
10/10
Outstanding
Posted on Apr 27, 2025
The location is good, you can walk to everywhere, and there is a pick-up service from the JR station, which is good.
Original TextTranslated by Google
Response from Property: Thank you very much for staying at Mercure Saga Karatsu Resort. We are very pleased to learn that you are satisfied with the hotel's location and the shuttle service provided from the nearest station. In order to ensure that every guest can enjoy a comfortable accommodation experience, all our staff will continue to work hard to improve service quality. We sincerely look forward to seeing you again.