Grand Rezen Hotel Karamay Urho Heyi Reviews

rooms are spacious, but we were assigned to a block which the ground floor was under renovation and was rather dusty.

The location of the hotel is very good, there are many delicious foods around, and it is also close to the scenic spot. This place is really wide. The hotel looks very large at a glance. The service is still very good. When you arrive here, there will be a special person to receive you, help you carry your luggage and lead you to the room. There is nothing to say about the luxury hotel. The facilities and equipment are particularly complete, and there are many leisure places. The hotel's catering is also very distinctive and tastes very good. The advantage of off-peak travel is that there are not too many people and it is very leisurely. This is a desert Gobi, and the room hygiene is still very clean. This must be praised. I will stay here next time.

The room is very big and the stay is very comfortable. The hotel campus is also very large. It’s great to take a walk after a meal to refresh yourself. The hotel is only about five kilometers away from the Devil City Scenic Area. The fruits provided, the pears are very crisp and delicious, and you can’t eat them in the mainland. Yes, but the hotel's facilities are a bit simple. Fortunately, any questions are actively resolved. The beef noodles for breakfast are also very delicious, but the cuisine is a bit lacking. This place is okay.

A courtyard-style hotel with an ancient flavor. The room is large, the service is good, there is a special car to pick up the car, and the environment is very beautiful. However, the breakfast is too simple, not up to five-star standards, and there is not even a coffee. I hope it can be improved!

Very satisfied with the stay experience, good greenery, beautiful scenery, very comfortable environment, good front desk service, quick check-in, complete room facilities, large space, good lighting, very comfortable bed, great breakfast, free parking lot, easy to travel Very convenient, highly recommended, very good!

It is better to stay in standard rooms and double rooms in hotels. The room is so big that there is no need for a villa suite. The attitude of the service staff is very good. When I left, the waiter in the lobby gave me a cup of freshly ground coffee. Thanks

The room is large, similar to a hotel converted into a training center. The facilities and hygiene are average. The staff proactively contacted us the day before arrival to inquire about the arrival time and service requirements, which was good. However, due to the large number of people staying during the National Day holiday, the breakfast area seemed rushed.

Special thanks to the service staff for their warm and thoughtful service. The child was not feeling well, but the service staff patiently and thoughtfully took care of the child!

The room is relatively old and the facilities are not up to par. This may be due to the relatively small number of people in Wuerhe, but the service is still okay.

The hotel facilities are too old. The rooms have a peculiar smell. There is no welcome fruit plate for points redemption. The guest rooms and lobby are not in the same building. It is not very convenient to check in in another building.

The room is really spacious, but there is no teapot for making tea. I hope it can be equipped with one in the future. Even better! Lake Eric is really beautiful in winter! Release the film

Room: The space is very large and the interior is beautiful. It is indeed the best hotel in Urho. The cleaning is also very neat, the bedding is comfortable and clean, and the air conditioning is powerful. Thumbs up to the cleaning lady. Service: The girl at the front desk is very attentive. She added WeChat to arrange the room in advance. Like 👍. The disadvantage is that there is no bellman. The battery car is only responsible for leading the way. The guy who drove the car said, "I don't carry luggage. There is an elevator anyway. You can carry it by yourself. I am alone." Where can I get busy?" Very speechless, I don't know if this is the hotel's rules or his own understanding. Meal: As the only hotel in Wuerhe that provides breakfast, there is nothing to be picky about. However, it is still recommended that the hotel pay more attention to the breakfast, and star hotels should add coffee options.

特別點贊酒店員工的專業服務！前台辦理入住時熱情有禮，管家全程陪同至客房，耐心解答各種問題。還送了一份入住小禮物。房間打掃得非常乾淨，連角落都看不到灰塵，床墊軟硬適中助眠效果極佳。工作人員真誠友善的態度，讓整個住宿體驗格外舒心。

房間隔音效果極佳，床墊軟硬適中，一覺睡到自然醒。浴室水壓充足，熱水來得很快，洗漱用品品質不錯。工作人員服務意識很強，從禮賓到客房服務都讓人滿意。酒店還配有健身房和泳池，設施維護得很好。