To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.5
Amenities4.5
Service4.5
Cleanliness4.5
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All reviews(55)
Positive reviews(38)
Reviews with photos/video(4)
Negative reviews(2)
Guest User
Stayed in Feb 2025
Other
5.0/5
Outstanding
Posted on Mar 10, 2025
Very beautiful view and excellent services. Quick and wonderful service by Balvinder kaur ji at the restaurant. Gymnasium and swimming pool . Very good preparation by chef Anil. Close to mclodganj market and all the major tourist attractions..
Guest User
Stayed in Feb 2025
Other
5.0/5
Outstanding
Posted on Mar 10, 2025
Spent a weekend here with family …. Awesome ambience and food Restaurant , food , beverages , deserts and service of the staff was applaudsble Restaurant Staff Balvinder took hospitality one step ahead . Chef Anil too was responsible and responsive
Guest User
Stayed in Jan 2025
Business travelers
5.0/5
Outstanding
Posted on Feb 25, 2025
Property is very good place. overall experience was very good. food location room service all superb. I would like to appreciate the sunil he cooperated very good. we did a event there local himacali band experience also nice. if you are doing any event in this property please go for himacali band instead of DJ.
Guest User
Stayed in Jan 2025
Family
5.0/5
Outstanding
Posted on Feb 24, 2025
One of the most beautiful and rejuvenating places for a trip. As much as there is to see outside of the hotel, you don't really have to go anywhere. Thoughtful folks, very relaxing and meditative, and it was a pleasure meeting some of the guests.
Guest User
Stayed in Jan 2025
Travel with friends
5.0/5
Outstanding
Posted on Feb 16, 2025
This is the first Hyatt I have ever visited in India, it is superb. The setting is beautiful and most tranquil. The decor is lovely and the staff is most professional, warm and very caring about the guests. It has many amenities like a beautiful indoor pool and spa. I highly recommend this hotel .
Guest User
Stayed in Jan 2025
Family
5.0/5
Outstanding
Posted on Feb 15, 2025
Super Duper Property & Experience. Would Absolutely recommend the property and would also love to go back with Friends & family. The service, hospitality, reception, food, ambience and upkeep of the property, spa & location all are SIMPLY SUPERB.
Guest User
Stayed in Jan 2025
Couples
5.0/5
Outstanding
Posted on Feb 14, 2025
The pictures don't do the property justice. Not only is setting lovely, the property itself has a unique vibe that makes you feel relaxed and welcomed. The staff is also very friendly and eager to make you happy. It's a great place to spend sometime exploring the areas and disconnecting.
Guest User
Stayed in Jan 2025
Family
5.0/5
Outstanding
Posted on Feb 11, 2025
Amazing location and if planning with kids, this is the best place!! All the staff at the hotel are all very welcoming, you never feel out of place. They have 24/7 gym facility and kids room. Very well curated food menu for all (Indian as well as foreigners). Must visit!!
VibhaR20
Stayed in Jul 2024
Other
5.0/5
Outstanding
Posted on Aug 6, 2024
It’s a beautifully done up hotel in the centre of McLeod Ganj and Dharamkot village ( both of which are a 10 minute walk from the hotel) . The hotel also has a drop and pick service at certain time slots to and from McLeodGanj. The Staff is very hospitable and courteous, always greeting you and looking out for you in case you need something. Food is good but could be better. Also the choice of snacks at the high tea in the evenings could be better. I would greatly recommend walking down to Dharamkot next door which has some fabulous cafés and mouth watering deserts!! They have plenty of activities to do like the indoor swimming pool which is very nice, steam and sauna, gym, yoga and sound healing classes in the morning as well as some guided trail walks that take you down to the nearby monastery or the Dharamkot village. They also have a small movie theatre which u can book in advance and watch a movie on netflix ( they pamper u with some popcorn too) It was my daughter’s birthday and the chef very sweetly sent us a Special cake to celebrate!! All In all, we had a beautiful holiday and would love to come back here again. Highly Recommend!!
Response from Property: Dear Ms. Vibha, Namaskar! Thank you so much for sharing your detailed feedback! We're delighted to hear that you enjoyed your stay at our hotel and appreciated the convenient location, hospitality, and various activities we offer. We also appreciate your constructive comments regarding our food and snack options, and we will certainly take them into consideration to enhance our guests' experience. On your next visit, we highly recommend experiencing our pottery and cultural arts sessions, as well as a variety of personalised activities designed especially for kids. It was our pleasure to make your daughter's birthday special, and we're thrilled to know you had a memorable holiday. We look forward to welcoming you and your family back soon for more Soulfilling experiences! Warm Regards, Utsa Majumder General Manager
Guest User
Stayed in Jan 2025
Travel with friends
5.0/5
Outstanding
Posted on Feb 5, 2025
Excellent Property To Stay In Mcleod Ganj, Breathtaking View, Excellent Service, Amazing Food, Great Cocktail Experience. Special Thanks to Chef ( Naveen & Ankush) for making us eat amazing food. Haspreet At the front desk at the restaurant Thym made sure we get the right table. Nikhil was at his very best to make us try the new Cocktails. Himalayan Band was exceptionally great to make our evening drinking & dancing experience wonderful.
golferkhanna
Stayed in Jul 2024
Other
5.0/5
Outstanding
Posted on Aug 5, 2024
Inspite of not staying at The Hyatt, a simple phone call,a request, about my son's birthday, we were given a taste of a top class care ,these chains are famous for. At the bar, saurabh was serving to our minutest orders. Then the live music,by the Himalayan band. We had the snacks,they were awesome. A special thanks to Ishan Thakur, Amardeep at the reception. Must congratulate the GM Utsa majumdar, good show. Thanks for everything.
Response from Property: Dear Mr. Khanna, Namaskar! Thank you for your heartfelt feedback. We are delighted to hear that your son's birthday celebration at our resort was a memorable one. It's wonderful to know that Saurabh, Ishan Thakur, Amardeep, and our live music at the fireplace made your experience special. We will certainly pass on your compliments to them. Your kind words inspire us to continue delivering top-class care and exceptional service. We look forward to welcoming you back to Hyatt Regency Dharamshala Resort for more soulfilling experiences in the future. Warm Regards, Utsa Majumder General Manager
sonam n
Stayed in Jun 2024
Travel with friends
5.0/5
Outstanding
Posted on Jul 13, 2024
Very exellence service provided by Balbir and tarsem ram..I was deeply touched by this resort....next time, m gonna take my family and we are going enjoy once again this beutiful place.....GOOD TO SEE YOU. -----------------------------
Response from Property: Dear Guest, Namaskar! Thank you for your wonderful feedback! We are delighted to hear that you had an excellent experience at our resort and were touched by the service provided by Balbir and Tarsem Ram. Your kind words will be shared with them, and I’m sure they will be thrilled to know they made your stay special. We are excited to welcome you and your family on your next visit. We look forward to creating a more soulfilling experience for you all. Warm Regards, Utsa Majumder General Manager
Guest User
Stayed in Dec 2024
Couples
2.0/5
Posted on Jan 7, 2025
I recently stayed at this property for 2 nights to celebrate the starting days of new year but to my surprise the Hotel didn’t stood up to its reputation. The location of the hotel is terrible which makes the transit very challenging. The experience is not worth the prices of the rooms. I had booked a premium room with private garden, but the garden had no view, no lights and no attraction whatsoever. I was very much excited to experience the warm hospitality which was absent even though I am a member of the group. Breakfast spread was also not up to the mark. All in all the hotel is drastically over priced as compared to the experience and service. Very much disappointed
Guest User
Stayed in Dec 2024
Other
5.0/5
Outstanding
Posted on Jan 6, 2025
Wonderful experience at the hotel. Spacious and clean rooms with good and professional staff leads to the best trip. Breakfast buffet was delicious. Aman Kumar in the restaurant gives us the wonderful service ***** with lot of options to have. Long way to go!!!
Guest User
Stayed in Dec 2024
Family
5.0/5
Outstanding
Posted on Jan 1, 2025
Lovely view, polite service. Everything was far above expectations. Free hi tea with music, evening fire with guitars. We went around Christmas so lot of Christmas magic. Great play area for children. Food was delicious. We didn’t feel like eating anywhere else just at the hotel. Breakfast was ready on time with chefs personal touch on each item. I can go on and on it’s was great