Maoshan Road Hot Spring Resort

Maoshan Road Hot Spring Resort Reviews

Maoshan Road Hot Spring Resort

86 jumao Road, Maoshan Town, Jurong, Jiangsu, ChinaView Hotel Details
Maoshan Road Hot Spring Resort
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Maoshan Road Hot Spring Resort Guest Reviews

4.5/5
Good
1180 review
Verified reviews
Location4.5
Amenities4.4
Service4.5
Cleanliness4.5
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All reviews(1180)
Positive reviews(1136)
Reviews with photos/video(600)
Relaxing hot springs(282)
Perfect for kids(132)
Delicious breakfast(89)
Loved the view(76)
Friendly front desk staff(60)
Offers pick-up/drop-offs(36)
Great air circulation(26)
Has facilities for children(25)
Negative reviews(44)
Renjith Mylate
Featured Hot Spring Family Room
Stayed in Apr 2024
Family
7 review
2.7/5
Posted on May 20, 2024
There is nothing available during our stay here , only mentioned in the picture Outside pool & hot springs are closed /inside water pool for kids are closed Pls check with hotel before you book , don’t trust the picture
Response from Property: Thank you for staying at Maoshan Road Hot Spring Resort and giving us your feedback about your stay. We are very sorry that your stay did not meet your expectations. We sincerely hope to get in touch with you to learn more details so that we can make corresponding improvements. You can call the hotel switchboard to give us your valuable suggestions. We hope that our improvements will welcome your visit again!
Michellie
Family Room
Stayed in Apr 2024
Family
2 review
5.0/5
Outstanding
Posted on May 12, 2024
Amazing place to stay during the holiday. The staff is extremely helpful and friendly. The facilities are clean and well taken care of.
6/7
Response from Property: Dear guests, hello! It is a great honor to bring you a satisfactory stay experience. We wholeheartedly provide guests with high-quality and considerate services. It is our unchanging insistence to strive to provide a comfortable and warm environment for all distinguished guests. Our progress is inseparable from your encouragement. We look forward to your visit again!
MAYUR MOHAN CHABBI
Family Friendly Room
Stayed in Feb 2024
Family
51 review
4.7/5
Amazing
Posted on Mar 31, 2024
Very good resort, would like to visit again, marvellous hot spring, lovely breakfast, enjoyable fish massage, front end staff allowed late check out and we enjoyed all facilities.
Response from Property: Dear guest: Hello! Thank you for your visit. We sincerely thank you for your love and recognition of us. We are very touched that you remember the good times here. It is our unshirkable responsibility to let guests enjoy a good stay experience. We are honored to receive your praise. At the same time, we are more motivated to move forward. We hope to have more opportunities to serve you!
Guest User
Featured Hot Spring Family Room
Stayed in Mar 2024
Couples
3 review
4.7/5
Amazing
Posted on Apr 5, 2024
Maoshan Resort,I like place so much very relaxing and clean,food was so great
Response from Property: 尊敬的賓客,您好,感謝您選擇茅山道温泉,並且在百忙之中給予我們評價,很高興為您服務,有了您的肯定我們會再接再厲,期待您的再次光臨,祝您生活愉快,幸福安康!
Robin
Featured Hot Spring Room (Double bed)
Stayed in Jul 2022
Couples
16 review
4.5/5
Great
Posted on Aug 7, 2022
Nice Hotel?
Response from Property: 親愛的家人,茅山温泉谷在句容茅山風景區打造的以“道”文化為主題的休閑娛樂養生綜合體。依託於得天獨厚的自然山水和深厚的文化底藴,構建以“泡、享、醫、遊、品、居”為核心的六大功能佈局,着力打造“最佳宜居温泉小鎮”感謝您選擇入住茅山道温泉,很遺憾沒有得到您的滿分小星星,我們會不斷努力,做好每一個服務細節,不辜負您對我們給予的厚望,期待您的下次光臨,祝您生活愉快~
Anonymous User
Hot Spring Room (2 Beds)
Stayed in Apr 2024
Family
16 review
2.5/5
Posted on May 6, 2024
Hygiene: Not very clean. When I opened the cabinet, I saw a dead cockroach. The staff may not have opened it for cleaning for a long time. I don't know if the private hot spring pool has been cleaned. I feel that there is always a layer of dust in the water. Facilities: Water World is not open yet, it looks very deserted, and the overall facilities are old. There are plastic cups lurking in each outdoor hot spring pool, which should be the garbage left by young guests... Maybe there are too few guests and no staff to clean it... There is only a free KTV, which feels like an entertainment project. The breakfast at the next door holiday is OK. Service: Nothing to say, basically no service experience, I didn't see many staff, it can only be regarded as a place to bathe and spend the night.
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Response from Property: Thank you very much for your stay and comments! Thank you for your opinions. During your stay, there were many tourists who were fully booked. Please forgive us! We will strengthen the improvement of the hotel's hardware and software facilities and service quality. Maoshandao Hot Spring Resort regularly maintains and updates the room environment, equipment and public area facilities to ensure that you have a more comfortable and clean environment. I hope you will have a brand new experience next time you visit! Looking forward to your visit again!
Guest User
Hot Spring Room (2 Beds)
Stayed in Apr 2024
Family
42 review
0.5/5
Posted on May 3, 2024
The most disgusting experience ever. There is no customer service awareness at all. I will definitely complain to the relevant departments. They deducted all the room fees from customers for no reason and refused to refund them. There is no room for negotiation. It is no different from **
Original TextTranslated by Google
Response from Property: Dear guest, I understand your feelings from your comments, but your room has been checked in, and the cancellation time of the order has exceeded the latest cancellation time. During statutory holidays, the room cannot be cancelled on the same day. I hope you can understand. Our staff on site have patiently explained to you, but still did not get your understanding. If you have any questions, you can also contact us. The hotel switchboard is on duty 24 hours a day. We will try our best to help you solve the problem as soon as possible. We look forward to your visit again.
Mmsh_julia
Featured Hot Spring Family Room
Stayed in Mar 2024
Family
14 review
3.7/5
Posted on May 1, 2024
The family room we booked has two big beds and a private bath. The kids like it very much. However, due to the high humidity, the wall paint at the bottom has peeled off. Some facilities are not very reasonable. For example, the mirror in the washbasin cannot reflect your face even when you stand on tiptoe! ! ! You may need to be 1.8 meters tall to see it. I am too short to look in the mirror! ! ! There is also no place to hang towels next to the washbasin. The configuration is really speechless. The most important thing is that there is no phone in the room to call the service desk. You need an extra pair of slippers and toothbrushes, and you have to go to the service desk yourself... The natural environment outside the hotel is still very good. It is recommended to rent an electric sightseeing car. You can go around the lake, which is very comfortable. There is also a playground a little further away from the lake. Next time, I plan to bring a tent. It is also good to have a picnic and camping outside. I was busy seeing the scenery and driving the sightseeing car, so I didn’t take any photos. It’s a pity that I can’t show you the scenery.
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Response from Property: Dear guest, we are deeply sorry that we failed to bring you a comfortable stay. The hotel attaches great importance to this incident and will prevent such incidents from happening again. We once again express our deepest apologies for the inconvenience caused to you. I wish you good work and good health!
Guest User
Standard 2-bed Room
Stayed in Mar 2024
Family
1 review
5.0/5
Outstanding
Posted on Apr 27, 2024
There is also a big pool in the room, which is nice and the hot spring water temperature is just right. It is a real pleasure for the whole family to take a hot spring bath. There are also pendants I want to buy in the lobby, and there are many varieties. I chose a lot. It is worth a visit👍
Original TextTranslated by Google
Response from Property: Dear guests, hello! It is a great honor to bring you a satisfactory stay experience. We wholeheartedly provide guests with high-quality and considerate services. It is our unchanging insistence to strive to provide a comfortable and warm environment for all distinguished guests. Our progress is inseparable from your encouragement. We look forward to your visit again!
Guest User
Standard 2-bed Room
Stayed in Mar 2024
Family
1 review
5.0/5
Outstanding
Posted on Apr 17, 2024
Opposite the hotel is Maoshan Mountain, which is lush and beautiful at a glance. The room is very clean and has no odor. There are many indoor entertainment projects, such as children's amusement park, video games, movie theater, KTV, etc. I will patronize it again next time I have the chance.
Original TextTranslated by Google
Response from Property: Dear guest: Thank you for staying at the hotel and sharing. I am glad that every aspect of the hotel has been recognized by you. Through your meticulous description, I can feel the happiness brought to you by this journey. This is what we service providers have always pursued, and it will also become our motivation to continue working hard and making progress. We look forward to serving you next time!
Liyuexiaoqinglong
Standard 2-bed Room
Stayed in Mar 2024
Travel with friends
10 review
5.0/5
Outstanding
Posted on Apr 13, 2024
The customer service manager also helped to upgrade the room type, with private bath in the room, although we still went to the open-air bath. There are also many breakfast buffet dishes, all freshly made, a great hotel experience! ! The service is also super good! !
Original TextTranslated by Google
Response from Property: Dear guest, hello! Thank you for taking the time to leave us your real stay experience. Your affirmation is the greatest motivation for our work, and your opinions are our driving force for continuous progress. We will work harder and look forward to having the opportunity to provide you with our services again and look forward to your visit again!
JoeyYam
Standard 2-bed Room
Stayed in Mar 2024
Travel with friends
1 review
5.0/5
Outstanding
Posted on Apr 10, 2024
This room is not bad. The layout is about the same size as the business hotels outside. The supporting facilities are quite complete and the hygiene is also very clean. Although it is a public shower, it is very comfortable and not troublesome after soaking in the hot springs and showering. The leisure and entertainment areas on other floors are provided free of charge. Overall, this room is worth the price.
Original TextTranslated by Google
Response from Property: Dear guests, hello! It is a great honor to bring you a satisfactory stay experience. We wholeheartedly provide guests with high-quality and considerate services. It is our unchanging insistence to strive to provide a comfortable and warm environment for all distinguished guests. Our progress is inseparable from your encouragement. We look forward to your visit again!
Guest User
Family Friendly Room
Stayed in Mar 2024
Family
2 review
5.0/5
Outstanding
Posted on Apr 7, 2024
I will only talk about the most practical things: the room is very big, the bed is very big, three people can sleep below, and two people can sleep above. The private bath is also very convenient, the free KTV is also very good, the room is very big, and the songs are very new. In addition to breakfast, there are only two adults, and it costs 108 yuan for those over 1.4 meters tall. If you have big and small children, please remind yourself to bring some things to pack. The breakfast is very rich. There are fireworks and light shows in the scenic area opposite at night.
Original TextTranslated by Google
Response from Property: Dear guests, thank you for your recognition of us. Every need of the guests is the direction we sincerely strive for. We will definitely work harder to create a five-star standard. We look forward to your next trip, and we can create more perfect service for you.
Guest User
Standard 2-bed Room
Stayed in Mar 2024
Family
2 review
5.0/5
Outstanding
Posted on Apr 18, 2024
Where to go in spring? My friend recommended Maoshandao Hot Spring. I checked the price online and it was okay, so I stayed there with my children for one night. You can enjoy the hot springs in various areas by booking a room. It is free. This is quite user-friendly. The room is clean and hygienic, but I prefer to soak outdoors because the view is nice [strong][strong][strong]
Original TextTranslated by Google
Response from Property: Dear guest: Hello, thank you for your review! The hotel advocates "heart service". We are trying our best to find opportunities to provide you with services and provide you with a more satisfactory and comfortable rest environment! Your satisfaction is our pursuit! We look forward to seeing you again.
Guest User
Standard 2-bed Room
Stayed in Mar 2024
Other
1 review
5.0/5
Outstanding
Posted on Apr 4, 2024
In the spring, I wanted to go on vacation around Jurong. I heard that Maoshandao Hot Spring is good, so I booked a room online with the mentality of giving it a try. The location is easy to find, just beside Jumao Avenue. It is very big, with many indoor and outdoor facilities. The room is very clean, and the customer service is also very considerate. It is a one-stop service. I am quite satisfied.
Original TextTranslated by Google
Response from Property: Dear distinguished guest, thank you very much for your favor and love for Dao Hot Spring! The pace of progress will never stop, and we will persevere for your trust. Dao Hot Spring will always stand in this city, waiting for your arrival! See you there!