Conrad Jiuzhaigou

Conrad Jiuzhaigou Reviews

Conrad Jiuzhaigou

Zhangzha Town, Jiuzhaigou, Sichuan, 623402, ChinaSee Hotel Details
Conrad Jiuzhaigou
Conrad JiuzhaigouConrad JiuzhaigouConrad Jiuzhaigou
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1 night

Guest Reviews

9.6/10
Excellent
1327 review
Verified reviews
Location9.7
Amenities9.4
Service9.5
Cleanliness9.6
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All reviews(1327)
Positive reviews(1311)
Reviews with photos/video(595)
Classy environment(285)
Loved the view(225)
Delicious breakfast(159)
Offers pick-up/drop-offs(84)
Friendly front desk staff(72)
Tasty restaurant(70)
Perfect for business trips(55)
Luxurious(21)
Negative reviews(16)
Pepper LMH
King Premium Room
Stayed in Apr 2025
Couples
3 review
9.5/10
Amazing
Posted on May 30, 2025
Wonderful room with beautiful mountain views. Spacious and clean, very functionally well layout. Rested so well with comfortable mattress. Located in an exclusive area, needs to take about 5 mins drive to city.
Response from Property: 尊敬的賓客，感謝您選擇入住九寨康萊德酒店。作為康萊德品牌酒店，秉承康萊德品牌獨有的靈感空間設計，個性化的精緻服務，為賓客帶來無與倫比的入住體驗。很高興您在酒店度過了愉快的時光，能為您這次出行帶來如此美好的體驗是我們的榮幸。真誠期待您的下次光臨並給您帶來更多愉悦的入住體驗。
Guest User
Deluxe Room (2 Beds)
Stayed in Mar 2025
Travel with friends
4 review
10.0/10
Outstanding
Posted on Apr 2, 2025
Service was very good and we were provided with a room at the highest point of the hotel, which gave us a great view of the mountains. Breakfast location was also great and we were given a complimentary bear at check out!
Response from Property: Dear guest, thank you for choosing to stay at Conrad Jiuzhaigou. As a Conrad brand hotel, we adhere to the unique inspirational space design and personalized exquisite service of the Conrad brand to bring guests an unparalleled stay experience. We are glad that you had a great time in the hotel. It is our honor to bring you such a wonderful experience on this trip. We sincerely look forward to your next visit and bring you more pleasant stay experience.
Y Family
Deluxe Double Room
Stayed in Feb 2025
Family
5 review
10.0/10
Outstanding
Posted on Mar 17, 2025
Pretty grand and decent resort located about 15 min car ride from the entrance of Jiuzhaigou Nature Reserve Park, which is about 1.5 hour car ride from Huanglong Jiuzhaigou high speed rail station. Great resort introduction and check in/out services by concierge staff Molly and Eve. Great food and services at the restaurants within the resort. We also attended the ******* bonfire in the evening as part of the hotel activities. It was a great and memorable experience.
6/9
Response from Property: Dear guest, thank you for choosing to stay at Conrad Jiuzhaigou. As a Conrad brand hotel, we adhere to the unique inspirational space design and personalized exquisite service of the Conrad brand to bring guests an unparalleled stay experience. We are glad that you had a great time in the hotel. It is our honor to bring you such a wonderful experience on this trip. We sincerely look forward to your next visit and bring you more pleasant stay experience.
Guest User
Deluxe Room (2 Beds)
Stayed in Mar 2025
Travel with friends
3 review
10.0/10
Outstanding
Posted on Apr 26, 2025
A beautiful hotel, far away from the crowd and noise of the tourists.
Response from Property: 尊敬的賓客，感謝您選擇入住九寨康萊德酒店。作為康萊德品牌酒店，秉承康萊德品牌獨有的靈感空間設計，個性化的精緻服務，為賓客帶來無與倫比的入住體驗。很高興您在酒店度過了愉快的時光，能為您這次出行帶來如此美好的體驗是我們的榮幸。真誠期待您的下次光臨並給您帶來更多愉悦的入住體驗。
Guest User
Deluxe Double Room
Stayed in Nov 2024
Couples
10 review
10.0/10
Outstanding
Posted on Dec 28, 2024
The hotel service and location very good, and have a balcony to watch the mountain view
Response from Property: Dear guest, thank you for choosing to stay at Conrad Jiuzhaigou. As a Conrad brand hotel, we adhere to the unique inspirational space design and personalized exquisite service of the Conrad brand to bring guests an unparalleled stay experience. We are glad that you had a great time in the hotel. It is our honor to bring you such a wonderful experience on this trip. We sincerely look forward to your next visit and bring you more pleasant stay experience.
Guest User
Deluxe Room (2 Beds)
Stayed in Apr 2025
Travel with friends
1 review
9.5/10
Amazing
Posted on May 2, 2025
very nice hotel, and you will be going around hotels with a buggy ride. Staffs are all amazing the room view too. Around the hotels also have some restaurants and shops you can check into. definitely will come back for a stay! worth the prices!!
Response from Property: 尊敬的賓客，感謝您選擇入住九寨康萊德酒店。作為康萊德品牌酒店，秉承康萊德品牌獨有的靈感空間設計，個性化的精緻服務，為賓客帶來無與倫比的入住體驗。很高興您在酒店度過了愉快的時光，能為您這次出行帶來如此美好的體驗是我們的榮幸。真誠期待您的下次光臨並給您帶來更多愉悦的入住體驗。
Mui Khiaw Lisa
Deluxe Double Room
Stayed in Apr 2025
Couples
2 review
10.0/10
Outstanding
Posted on May 26, 2025
One of the best stays I’ve had. Beautiful property and service was good.
Response from Property: 尊敬的賓客，感謝您選擇入住九寨康萊德酒店。作為康萊德品牌酒店，秉承康萊德品牌獨有的靈感空間設計，個性化的精緻服務，為賓客帶來無與倫比的入住體驗。很高興您在酒店度過了愉快的時光，能為您這次出行帶來如此美好的體驗是我們的榮幸。真誠期待您的下次光臨並給您帶來更多愉悦的入住體驗。
Guest User
Twin Premium Room
Stayed in Nov 2024
Family
1 review
10.0/10
Outstanding
Posted on Dec 23, 2024
The environment was quiet and beautiful.  The buffet breakfast was nice with a large variety of food.  The staff were all very kind, in particular, Darcy gave my little daughter a little gift that made her very happy!
Response from Property: Dear guest, thank you for choosing to stay at Conrad Jiuzhaigou. As a Conrad brand hotel, it adheres to the Conrad brand's unique inspirational space design and personalized exquisite services to bring guests an unparalleled stay experience. We are glad that you had a pleasant time in the hotel. It is our honor to bring you such a wonderful experience during your trip. We sincerely look forward to your next visit and bringing you a more pleasant stay experience.
Michael
King Premium Room
Stayed in May 2024
Family
3 review
10.0/10
Outstanding
Posted on Jun 18, 2024
Wonderful hotel in 九寨沟。Absolute joy to wake up to a beautiful view. Room is perfect for family of 4. Hotel blends in well with the scenery with nicely planted vegetation. Can't wait to return in autumn! PS. Thumbs up to Jesse 杨 for her exceptional service to make our stay perfect!
Response from Property: Thank you for your recent stay at Conrad Jiuzhaigou. I hope you found a world of style, service and connections during your stay, and that you felt the freedom to truly be yourself when you were with us. Thank you for your business, and I hope to see you again soon.
Jay
King Premium Room
Stayed in Nov 2024
Family
6 review
7.5/10
Posted on Dec 24, 2024
The resort is almost perfect but too bad one of your female phone answering service is so annoying, I was requested for drinking bottle water to be deliver to my room, but this female (I suspected she work in frontdesk too who with glasses) answer my call in a very rude and unfriendly tonality! This really make my mood foul that day.
Response from Property: Dear guest, thank you for choosing to stay at Conrad Jiuzhaigou. As a Conrad brand hotel, it adheres to the Conrad brand's unique inspirational space design and personalized exquisite services to bring guests an unparalleled stay experience. We are glad that you had a pleasant time in the hotel. It is our honor to bring you such a wonderful experience during your trip. We sincerely look forward to your next visit and bringing you a more pleasant stay experience.
Dinodx
KING DELUXE SUITE
Stayed in May 2024
Family
2 review
10.0/10
Outstanding
Posted on Jun 15, 2024
Amazing stay at Conrad Jiuzhaigou. MUST stay. Terrific service; terrific staff; serene, luxurious environment. Our entire family loved it 😄😄😄 Special shoutout to jacky and team 👍🏻👍🏻👍🏻
Response from Property: Thank you for your recent stay at Conrad Jiuzhaigou. I hope you found a world of style, service and connections during your stay, and that you felt the freedom to truly be yourself when you were with us. Thank you for your business, and I hope to see you again soon.
Guest User
KING DELUXE SUITE
Stayed in Nov 2024
Family
1 review
10.0/10
Outstanding
Posted on Dec 18, 2024
Room was clean, spacious and comfortable. Room has no heating function, but we could turn on the air- conditioning function to offset the low temperature and kept the room to a comfortable 25.5deg C. Staff were very friendly and helpful. Added the conceirge on wechat and they constantly checked in on us to see if our needs were met. Breakfast was good with both international breakfast and local breakfast available. Will definitely stay at Conrad Jiuzhaigou again if we were to visit again.
Response from Property: 尊敬的賓客，感謝您選擇入住九寨康萊德酒店。作為康萊德品牌酒店，秉承康萊德品牌獨有的靈感空間設計，個性化的精緻服務，為賓客帶來無與倫比的入住體驗。很高興您在酒店度過了愉快的時光，能為您這次出行帶來如此美好的體驗是我們的榮幸。真誠期待您的下次光臨並給您帶來更多愉悦的入住體驗。
Anonymous User
Deluxe Double Room
Stayed in Nov 2024
Couples
3 review
10.0/10
Outstanding
Posted on Dec 6, 2024
Had a very pleasant stay at the hotel. Hotel was very clean and the view was beautiful. Staff were also exceptionally warm and friendly. Would like to say a big thank you to eve (阿里） for being super responsive and approachable, which made our trip even more memorable. Her attention to detail, helpful nature and kindness definitely made our trip an extremely wonderful one. Will definitely be back!
Response from Property: 尊敬的賓客，感謝您對九寨康萊德酒店的支持，很高興您對此次入住感到滿意。酒店以康萊德品牌獨有的靈感空間設計，個性化的精緻服務，融合當地藏羌文化元素，為賓客提供睿智奢華的康萊德服務。酒店共有161間精緻客房，26棟別墅依山而建，散落在蒼翠樹木的掩映之中，寧靜幽遠的感受令人心馳神往。每間客房都有全景露台可以將森林與山地景觀盡收眼底。周邊分佈着大大小小的安多藏寨村落，依附魯能美麗滙綜合商業體，讓賓客在享受悠閑愜意生活之時，還能感受更多的藏文化及古老藏族村落探索體驗。我們將繼續努力並期待您的下次光臨，給您帶來更多愉悦的入住體驗。
Stephanie Ofe
Deluxe Double Room
Stayed in Nov 2024
Family
3 review
10.0/10
Outstanding
Posted on Dec 26, 2024
Amazing stay! Spotless rooms, friendly staff, and a fantastic location. Highly recommend!
Response from Property: 尊敬的賓客，感謝您選擇入住九寨康萊德酒店。我們將繼續秉承康萊德的服務理念，展示我們獨一無二的待客之道。衷心期待您的再次光臨，我們將為您奉上更好的住宿體驗，祝您生活愉快！
Boon Tiong
KING DELUXE SUITE
Stayed in Oct 2024
Family
4 review
10.0/10
Outstanding
Posted on Nov 23, 2024
Absolutely gorgeous villa style hotel with great service provided by Eve and her colleagues. Eve was responsive and checked in with us to ensure that we had all we needed for a stay. The housekeeping team was also prompt with our requests. Buggy can take a while to arrive during breakfast peak hours. You could tell that the room heater had been turned on hours pre-arrival to welcome its guests warmly. Room had a beautiful mountain view and the toilets were huge. Though we had some issues with opening and closing the sliding door at the toilet it, wasnt too big an issue. Highly recommend this place for anyone visiting jiuzhaigou!
Response from Property: 尊敬的賓客，感謝您選擇入住九寨康萊德酒店。作為康萊德品牌酒店，秉承康萊德品牌獨有的靈感空間設計，個性化的精緻服務，為賓客帶來無與倫比的入住體驗。很高興您在酒店度過了愉快的時光，能為您這次出行帶來如此美好的體驗是我們的榮幸。真誠期待您的下次光臨並給您帶來更多愉悦的入住體驗。