Building 2, Phase II Taoxichuan, Intersection of Zhushan Avenue and Taoxichuan South Road, Zhushan District, Jingdezhen, Jiangxi, ChinaView Hotel Details
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Hyatt Place Jingdezhen Taoxichuan Guest Reviews
4.7/5
Outstanding
2843 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.7
Amenities4.6
Service4.7
Cleanliness4.7
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All reviews(2843)
Positive reviews(2766)
Reviews with photos/video(976)
Great location(551)
Delicious breakfast(450)
Well designed(406)
Friendly front desk staff(305)
Classy environment(267)
Average sound insulation(96)
Delicious buffet(61)
Tasty restaurant(38)
Negative reviews(77)
Guest User
Jiaxuan Twin Room (With Sofa Bed)
Stayed in Jun 2024
Family
4 review
5.0/5
Outstanding
Posted on Jul 11, 2024
The overall stay experience was great! Here I would like to express my special thanks to Vivienne, the Hotel staff, for her professional explanation of the Hotel tour. She not only introduced the overall design of the hotel but also explained the knowledge of ceramics. She was very meticulous and patient in the whole process, and also gave me and my family four exquisite ceramic bracelets, which brought me a unique hotel accommodation experience. We recommend you to experience the Hotel tour project and praise the hotel service!!!
Response from Property: Dear sir/madam, thank you very much for coming to Hyatt Place Jingdezhen Taoxichuan and sharing your stay experience in your busy schedule. We look forward to your next stay.
Guest User
Jiaxuan Twin Room (With Sofa Bed)
Stayed in May 2024
Solo travelers
13 review
4.5/5
Great
Posted on Jun 25, 2024
As a solo female it was great. Unfortunately front staff do not speak English which made it hard slot figure out where I wanted to go and recommendations
Response from Property: Dear madam, thank you very much for coming to Hyatt Place Jingdezhen Taoxichuan and sharing your stay experience in your busy schedule. We look forward to your next stay.
Penelope Ruth
Jiaxuan Double Bed Room (With Sofa Bed)
Stayed in Apr 2024
Solo travelers
5 review
4.7/5
Amazing
Posted on May 5, 2024
The breakfast is good and the rooms are nice and quiet
ZengJane
Jiaxuan Double Bed Room (With Sofa Bed)
Stayed in Aug 2023
Couples
2 review
5.0/5
Outstanding
Posted on Sep 6, 2023
Really nice stay in Hyatt place. Beautiful hotel design and great room service. Elsa and Tony are incredibly helpful. We are very grateful!
Response from Property: Dear sir/madam, thank you very much for coming to Hyatt Place Jingdezhen Taoxichuan and sharing your stay experience in your busy schedule. We look forward to your next stay.
PHILEMON
Jiaxuan Corner Double Bed Room (With Sofa Bed)
Stayed in Apr 2024
Business travelers
12 review
5.0/5
Outstanding
Posted on May 11, 2024
Like it~
Close to the all location
Response from Property: Dear sir/madam, I am glad that you have enjoyed a warm and comfortable stay here. The hotel is strategically located, only a 5-minute walk from the Taoxichuan Cultural and Creative Block, and the surrounding shopping and tourist attractions provide unlimited convenience for guests visiting this area for business trips or family trips.Look forward to your visit again, I wish you a happy life!
Inga
Jiaxuan Twin Room (With Sofa Bed)
Stayed in Feb 2023
Travel with friends
5 review
4.7/5
Amazing
Posted on Apr 5, 2023
Everything was good and smooth, until one detail, stuff on reception doesn’t speak English.
Response from Property: Dear guests, Greetings from Taoxichuan Hotel, in the Unbound Collection by Hyatt. We apologize for any discomfort or dissatisfaction you may have experienced during your stay. We are currently conducting relevant employee training to improve our services. Sincerely hope that you will give us another opportunity to serve you in the near future. Please accept our apologies for any inconvenience caused and we look forward to your next visit.Best regards,HowardHotel General Manager
Fishrose
Jiaxuan Twin Room (With Sofa Bed)
Stayed in Dec 2024
Family
7 review
5.0/5
Outstanding
Posted on Feb 1, 2025
This is my second time staying at Hyatt Place. I still like the appearance of the hotel. The service is thoughtful and the food is rich. I like the cooperation between the architect and the landscape designer to create a peaceful and far-reaching atmosphere.
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6/11
Response from Property: 尊敬的賓客,您好!來自景德鎮陶溪川凱悦嘉軒酒店的誠摯問候!非常感謝您對我們酒店的好評,我們會再接再厲不辜負您的好評。再次感謝您對酒店的肯定,期待再次光臨,祝旅途愉快!李皓 Howard Li/酒店總經理
Chengzhisetiao
Jiaxuan Twin Room (With Sofa Bed)
Stayed in Jan 2025
Family
1 review
5.0/5
Outstanding
Posted on Feb 9, 2025
I took my kids to Jingdezhen for a three-day and two-night trip. I chose the Hyatt Place recommended by a colleague. It is very suitable for family travel. I was given a travel photo shoot as a gift. I took this year's family photo. The room was clean and comfortable. Although there were not too many breakfast items, they had everything they should have. The location of the hotel is also great. It's just across the street from the Taoxichuan Park, so you can go there every night. There happened to be a market on the second night, so I went shopping and had a blast. Several popular restaurants are in the park, all very close (but if you go too late, you can't get a number). Becky at the front desk was also very considerate. She took the initiative to introduce travel tips. If you have any questions, you can consult and help us solve them at any time. I will probably choose this place again next time I come.
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Response from Property: 尊敬的賓客,您好!來自景德鎮陶溪川凱悦嘉軒酒店的誠摯問候!您的認可和鼓勵是我們進步的最大動力。景德鎮陶溪川凱悦嘉軒酒店以其便捷的現代設計風格,全天候的便利以及實用完善的設施,旨在為賓客打造高效舒心的入住體驗。我們一直致力於給賓客打造一個優質的入住環境和家外之家的暖心服務,熱誠期待您的再次光臨。李皓 Howard Li/酒店總經理
Guest User
Studio (Double bed)
Stayed in Jan 2025
Family
2 review
5.0/5
Outstanding
Posted on Feb 4, 2025
A pleasant trip during the Spring Festival. The hotel is very close to Taoxichuan, just across the road, and it is very convenient to go shopping. The hotel is very artistic. During the day, sunlight shines through the gaps in the brick walls into the corridors of each room. The light and shadow effects are beautiful. The service was impeccable. Before we set off, our housekeeper Becky added me on WeChat and sent me tips on transportation, food, and shopping. There was some noise from the road at the balcony door of the room at night. After I told the housekeeper, he immediately arranged for sound insulation. Hyatt's service is really good
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Response from Property: Dear guests, hello! Sincere greetings from Hyatt Place Jingdezhen Taoxichuan! Your recognition and encouragement are the greatest driving force for our progress. Hyatt Place Jingdezhen Taoxichuan is located in the second phase of Jingdezhen Taoxichuan, an ideal place to explore Jingdezhen’s century-old ceramic heritage and new generation of ceramic craftsmanship. Here you can enjoy the pleasant climate of all seasons, the cultural and historical atmosphere, and the charming city night view. We look forward to seeing you again and providing you with satisfactory service as always. Howard Li/Hotel General Manager
Guest User
Jiaxuan Twin Room (With Sofa Bed)
Stayed in Dec 2024
Travel with friends
4 review
5.0/5
Outstanding
Posted on Jan 12, 2025
I was lucky enough to stay at the Hyatt Place Hotel during this trip. Because I was not sure about their corner room environment when I booked online, I took a taxi to the hotel to check out the room and then booked a stay in this hotel. I was attracted by the contemporary design and it was very It's bright and spacious, especially Liz who helped us check in at the front desk. She was very warm and courteous. Since there were three of us staying, she also upgraded us to a twin corner room with a sofa bed, which was just right for the three of us. She also gave us free fruits and drinks. The breakfast at the hotel was special. Plenty to choose from. The hotel is centrally located and convenient for travel. There are many check-in points around, so you don’t have to worry about food. There are snack bars and quality cafes everywhere. You don’t need to take a taxi to get there. There is also a market on Fridays and Saturdays. It was very lively and made us return home satisfied with this trip!
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6/12
Response from Property: 尊敬的賓客,您好!來自景德鎮陶溪川凱悦嘉軒酒店的誠摯問候!您的認可和鼓勵是我們進步的最大動力。景德鎮陶溪川凱悦嘉軒酒店座落於景德鎮陶溪川二期,是探索景德鎮百年陶瓷傳承和新一代陶瓷工藝的理想之地。在這裏可以享受四季宜人的氣候,文化與歷史的氛圍,迷人的城市夜景。自酒店開業以來,我們一直非常重視同事對客服務的培訓,旨在給賓客打造家外之家的暖心服務。熱誠期待您的再次光臨,感受舒適貼心的入住體驗。李皓 Howard Li/酒店總經理
Guest User
Jiaxuan Twin Room (With Sofa Bed)
Stayed in Dec 2024
Family
19 review
5.0/5
Outstanding
Posted on Feb 1, 2025
When booking a hotel, I hesitated between Jiaxuan and Hyatt Select. In the end, I chose Jiaxuan because it has a sofa bed and is suitable for family vacations. The hotel lobby is very warm and has a sense of design. There is delicious black tea. After I went there, I passed by the lobby of Select. It was a bit dark. I personally prefer Jiaxuan. I won’t mention the convenient location. Taoxichuan is across the street. The car can be parked in the hotel’s underground garage, and there is no need to look for a garage everywhere. The standard of the New Year’s Eve dinner needs to be improved. But if you come to Jingdezhen for the first time, you will definitely not go wrong if you choose this place.
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6/8
Response from Property: 尊敬的賓客,您好!來自景德鎮陶溪川凱悦嘉軒酒店的誠摯問候!很高興您在這裏獲得了一段温馨且舒適的旅居體驗。酒店地處陶溪川二期,地理位置優越,步行至陶溪川文化創意區僅需5分鐘,周邊配套齊全的購物及旅遊景點為來此區域商旅出行或家庭遊的賓客提供了無限的便利。酒店擁有152間設備完善的客房,每間客房都擁有凱悦好夢大床、舒適沙發床、獨立辦公區、全景落地窗以及私人陽台,打造極具本地特色的入住體驗。歡迎您再次入住,祝您生活愉快!李皓 Howard Li/酒店總經理
Guest User
Jiaxuan Twin Room (With Sofa Bed)
Stayed in Dec 2024
Travel with friends
10 review
5.0/5
Outstanding
Posted on Jan 14, 2025
It was our first time to come to Jingdezhen. The reception staff introduced the hotel very politely and thoughtfully, and helped us upgrade to the selected one. It is a very well-designed building with perfect details and exquisite decoration. The color saturation of emerald, cobalt blue, brick red and black is excellent. Amazing people. After three nights of stay, the overall experience was very good, the interior facilities and comfort of the room were very good, and the service staff I met were also very professional, enthusiastic and friendly. The breakfast is rich and fresh, and it is also very close to the station and various tourist attractions in the city by taxi. Very satisfied with the travel experience. Thank you. I will choose here again next time!
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6/11
Response from Property: 尊敬的賓客,您好!來自景德鎮陶溪川凱悦嘉軒酒店的誠摯問候!您的認可和鼓勵是我們進步的最大動力。景德鎮陶溪川凱悦嘉軒酒店座落於景德鎮陶溪川二期,是探索景德鎮百年陶瓷傳承和新一代陶瓷工藝的理想之地。在這裏可以享受四季宜人的氣候,文化與歷史的氛圍,迷人的城市夜景。自酒店開業以來,我們一直非常重視同事對客服務的培訓,旨在給賓客打造家外之家的暖心服務。熱誠期待您的再次光臨,感受舒適貼心的入住體驗。李皓 Howard Li/酒店總經理
Guest User
Jiaxuan Twin Room (With Sofa Bed)
Stayed in Dec 2024
Family
3 review
5.0/5
Outstanding
Posted on Jan 26, 2025
Very good, great location, clean and hygienic, good service, the glutinous rice cake and tofu pudding for breakfast are delicious, Jason at the front desk is friendly and has good service, which is a great impression! He gave my daughter a bracelet when she left, which was very touching!
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6/8
Response from Property: 尊敬的賓客,您好!來自景德鎮陶溪川凱悦嘉軒酒店的誠摯問候!很高興您在這裏獲得了一段温馨且舒適的旅居體驗。酒店地處陶溪川二期,地理位置優越,步行至陶溪川文化創意區僅需5分鐘,周邊配套齊全的購物及旅遊景點為來此區域商旅出行或家庭遊的賓客提供了無限的便利。期待再次光臨,祝旅途愉快!李皓 Howard Li/酒店總經理
Guest User
Jiaxuan Double Bed Room (With Sofa Bed)
Stayed in Dec 2024
Couples
1 review
2.7/5
Posted on Jan 27, 2025
Before the Chinese New Year, I went to Jingdezhen with my wife for two days. I booked Hyatt when I saw it. It is always a familiar brand that I will stay in, and there will be no problems. Basically, I have to go out and look around, so there is no need to stay in the next door. I felt it was pretty good. The building has characteristics and the service is OK. Until I used the bathroom. My first reaction was that the floor tiles were a bit old and the cleaning might not be very careful. Many pieces of the floor were obviously black. I thought, forget it, and hurried to put down my luggage and go out to play. When I came back to take a shower at night, I felt that the shower door was not sealed and the water would overflow. I washed quickly on the first night, so the overflow was okay. The second night! The weather was cold and I wanted to take a shower for a while, but the sewer in the shower was blocked, and people were completely stepped in the water! As soon as I opened the door, half of the bathroom was soaked in water. I didn't expect that I could stay in a room with a blocked sewer and "dry and wet not separated" in Hyatt hotels. At this time, I understood why there were traces of water on the wood of the bathroom door. I thought it was over, and the stopper of the washbasin could not be pulled open, and the basin of water did not go down until I checked out. In addition, the breakfast is really not good! The bun skin is very thick, the first day's noodles were cooked well, but the second day's noodles were not cooked through and were hard. The coffee is really awful... I'm not saying that it's measured by the standard of normal coffee, the coffee in the restaurant is so bitter that it tastes like grounds. If you must stay here, don't pay extra for breakfast like I did. Jingdezhen is pretty good, pretty beautiful, and the food outside is pretty good. This Hyatt Place really doesn't deserve to be called Hyatt.
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6/8
Response from Property: 尊敬的賓客,您好!來自景德鎮陶溪川凱悦嘉軒酒店的誠摯問候!我們對於您在入住期間沒有給您最為舒適滿意的體驗感到十分抱歉。關於下水道排水問題,我們已第一時間轉達給工程部跟進,並已對所有房間排水系統進行了逐一排查和檢修,目前已恢復良好狀態。關於您對早餐的反饋,我們未來也將不斷豐富菜品種類,不斷推出特色菜品,注入更多的精力優化菜品口感,保證給客人帶來滿意的味蕾體驗。我們衷心感謝您的寶貴意見,才能使我們不斷發現服務中的問題,並獲得改正和不斷進步。希望在不久的將來,您能再給我們一次為您服務的機會,見證我們的熱忱與進步,再次向您表示誠摯的歉意並期待您的再次光臨!李皓 Howard Li/酒店總經理
Aichiyingtaodexiaoyingtao
Jiaxuan Double Bed Room (With Sofa Bed)
Stayed in Dec 2024
Family
11 review
4.7/5
Amazing
Posted on Jan 26, 2025
Stayed one night at the Jiaxuan and one night at the Hyatt Collection. You get what you pay for. The rooms are quite different. I feel that the rooms at the Jiaxuan are average, and the rooms at the same price are much better looking. The breakfast is OK, and I can only say that the shared public hall may be good. It is very close to Taoxichuan and you can walk there at night. It is convenient to the train station and Sanbao Village. Overall it is not bad.
Original TextTranslated by Google
Response from Property: 尊敬的賓客,您好!來自景德鎮陶溪川凱悦嘉軒酒店的誠摯問候!您的認可和鼓勵是我們進步的最大動力。景德鎮陶溪川凱悦嘉軒酒店以其便捷的現代設計風格,全天候的便利以及實用完善的設施,旨在為賓客打造高效舒心的入住體驗。我們一直致力於給賓客打造一個優質的入住環境和家外之家的暖心服務,熱誠期待您的再次光臨。李皓 Howard Li/酒店總經理