HanTing Hotel (Jiuzhaigou Scenic Area) Reviews

Response from Property: 【景區免費接送】【自助早餐】【自助洗衣】【免費停車】Dear Guest,Thank you for your hotel's comments,I wish you a happy life!

Response from Property: 【免費接送景區】【免費停車】【自助洗衣】很開心能得到您的肯定呀！雖然位置上可能存在一些小遺憾，但其他方面能讓您滿意，我們就覺得很值得啦。如果之後還有入住需求，我們會繼續努力，為您提供更優質的服務，也希望位置因素不會影響您再次選擇我們呀。

Response from Property: Dear Guest,Thank you for your hotel's comments,I wish you a happy life!

Response from Property: [Free parking] [Self-service washing machine] [Free pick-up and drop-off to scenic spots] Dear guests, I am really excited to see the simple and profound praise from the host, and he also recognizes our service so much~ We at the hotel strive to do our best for everyone. Guest officers provide considerate and meticulous services to bring value-for-money experience to every guest officer. Hanting Hotel Jiuzhaigou Scenic Area is a hotel full of youthful vitality. It uses simple style and warm and considerate service to show the unique charm of the hotel to guests. Encouragement from guests is the greatest support and encouragement for the hotel. We will serve everyone well A family member, looking forward to meeting you next time.

Response from Property: We are very sorry that you had such a bad experience when you checked in! The pillars in the view room and the negligence of the front desk service completely deviated from Hanting's service standards. We feel deeply guilty and remorseful. Your feedback is an important opportunity for us to correct our mistakes. Thank you very much for taking the time to point out the problem! We have listed this incident as the "Major Service Accident of the Year" and the subsequent rectification progress will be synchronized to you via SMS. If you need further communication, you can directly send me your contact information and we are on standby at any time. Once again, I deeply apologize for the unpleasant experience brought to you, and hope to have the opportunity to regain your trust! 😞 We must correct our mistakes and do better!

Response from Property: 🥳 After receiving your "praise essay", the whole hotel team is spinning around with their breakfast trays! From the "brand new and shiny" facilities, to the "responsive" front desk, to the "supporting the wall" breakfast - you even captured the "punctual magic" of the shuttle bus, you are simply our "detail radar"!

Response from Property: [Free pick-up and drop-off at scenic spots] [Buffet breakfast] [Self-service laundry] [Free parking] Dear guests, we are honored to be the hotel you carefully selected on the platform, and to let you feel neat, beautiful, clean and hygienic as soon as you enter the room! The quality assurance of Huazhu Club, coupled with the team's attention to service details, can be exchanged for your "good", which is really a full sense of accomplishment~ The breakfast taste is online, the service attitude is online, and we look forward to being your "won't go wrong" safe choice on your journey in the future! Remember to tell us in advance next time you come, and prepare a little surprise for you~😊

Response from Property: [Free parking] [Self-service washing machine] [Free pick-up and drop-off at the scenic spot] Dear guests, wow~ Our entire team is so touched to see you share your experience so carefully! 🌼 In fact, when choosing the location, we deliberately chose a quiet location that is a little far from the scenic spot, just to let everyone have a good sleep after playing tired. The river view walking path in front of the door is also for everyone to enjoy a slow time~ There are many people during the May Day holiday, but you still feel convenient. I'm so happy! The staff can be praised for their enthusiasm, and they will definitely be happy to hear it~ Your attention to details makes us feel particularly warm. Next time you come to Jiuzhaigou, remember to tell us in advance, and prepare more intimate little surprises for you~ Looking forward to you coming "home" to see this river again~

Response from Property: [Free scenic spot pick-up and drop-off] [Self-service washing machine] [Free parking] Dear guest, thank you so much for sharing such a practical travel and stay experience! It is really great to know that you successfully shared a car from Huanglong Jiuzhai High-speed Railway Station to the hotel, and the takeaway delivery was fast. Your suggestions on purchasing breakfast coupons and subsequent arrangements for going to the scenic spot will also be of great help to other guests. However, we are particularly sorry for the urine smell in the bathroom, which seriously affected your stay experience. Hygiene has always been our focus, and such a problem is our dereliction of duty. We have arranged for the housekeeping department to strengthen the bathroom cleaning process, deeply investigate the source of the odor, and ensure that it is completely eliminated. Thank you again for your support and feedback, and look forward to your next visit, which will definitely give you a more perfect experience.

Response from Property: [Free pick-up and drop-off to the scenic spot] [Free parking] [Buffet breakfast] Dear guests, thank you for putting these warm details into the evaluation~🥰 The front desk lady is already secretly happy to hear "the service is very good". They always say "the customer's smiling face is the best work card"~ The chef at the breakfast stall is even more motivated. After all, being praised for "eating very well" is more proud than getting a Michelin star! The happiest thing is that the free pick-up and drop-off service can become your "direct bus to the scenic spot". You don't have to worry about the route and time. You can "teleport" directly from the hotel entrance to the beautiful scenery. This sense of convenience is the "travel worry-free card" we want to create for you~ Next time you come, remember to tell the front desk in advance, and leave you a freshly baked local specialty breakfast, and a map of the best photo spots in the scenic area~ We are waiting for you in the morning light of Jiuzhaigou, see you there~✨

Response from Property: [Free pick-up and drop-off at scenic spots] [Free parking] [Buffet breakfast] Dear guests, thank you for your recognition and recommendation! The cleanliness of the room and the brand-new facilities are our basic adherence to quality. I am glad that you have truly felt these~😊 The free pick-up and drop-off service can save you the trouble of traveling to the scenic spots, which is the original intention of setting up this service~ We will continue to carefully maintain every detail, so that the clean environment will become your peace of mind during the journey, and the convenient connection will become a warm boost in your itinerary~ I hope that more tourists can experience this comfort and convenience through your recommendation! I wish you all the best! ～

Response from Property: [Free pick-up and drop-off at scenic spots] [Free parking] [Buffet breakfast] Dear guest, we are both distressed and glad to hear that you encountered a small episode with your order at the front desk - we feel sorry for you for the anxious wait, and we are glad that the colleagues at Hanting can resolve the problem with patience and professionalism~🥺 You were frightened by Ctrip's "oolong", but when we saw you say "the two ladies at the front desk handled it very well", our hearts were finally at ease! The way they repeatedly checked the orders and took the initiative to contact the platform is exactly the persistence of Hanting people to "never give up until the problem is solved" ~ You said "Hanting has always been the first choice for travel", this trust is clearer and more moving than the lake in Jiuzhaigou ~ We always believe that the warmth of the journey comes not only from the scenery, but also from every moment of "being treated properly". The shuttle bus that goes back and forth to the scenic spot in the morning and evening is our "magic shuttle" that saves you time and takes you directly to the beautiful scenery. We are very happy that it can become the "efficiency representative" in your trip. Knowing that you are satisfied with the professional service, all the staff want to give you a big heart! ❤️ From the spotless guest rooms to the punctual shuttle bus, from the nutritious breakfast to the 24-hour smile at the front desk, every detail hides our "worth it" ~ Jiuzhaigou's summer is a season surrounded by emerald lakes and cicadas, and the splashing water from the waterfall will carry the fragrance of grass and trees ~ We are already looking forward to your return in summer! We will reserve a room with a window for you, so you can fall asleep to the sound of the wind, wake up to the sound of birds, and take the earliest shuttle bus to see the Mirror Sea in the morning mist. Thank you for your tolerance and affirmation. The episodes of this journey will eventually become episodes in our memories, and we will hide your expectations in every service, and become a "transit station" that you can go to with peace of mind every time you think of it. See you in the summer, we are waiting for you in the breeze of Jiuzhaigou.

Response from Property: 【Free pick-up and drop-off at scenic spots】【Free parking】【Buffet breakfast】Dear guests, seeing you list the various experiences in such detail, we seem to have "checked in" to the hotel again following your words~🥰 Behind every "very" is the direction we are going all out for. It is so happy to be selected as "satisfactory items" by you one by one! The hot water is hot enough, and you can feel the warmth when washing in winter. This is our basic respect for "comfort"~ The bedding is changed in time, the environment is spotless, and the "obsessive-compulsive" cleaning of the housekeeper is finally seen! ~ The front desk buddy received your praise and has written "very good" into the work diary as motivation! Remember to talk to them next time, maybe you can unlock the hidden beauty of Jiuzhaigou~ The special car stops on time, the driver greets you with a smile, and the short drive of a few minutes will also make you feel the ritual sense of "being valued"~ After all, the beautiful scenery should not be wasted waiting for the car! Your evaluation is like a "full score answer sheet", which makes us confirm again: all our efforts are worth it~ Jiuzhaigou has its own unique style in each season, with mountain flowers in spring, green lakes in summer, colorful forests in autumn, and snow in winter. No matter when you come, our hot water, clean beds, caring services and special cars will be "on call" here~ We look forward to meeting you again in the next beautiful season of Jiuzhaigou, and continue to write more warm stories together! ✨ Come often~

Response from Property: [Free pick-up and drop-off at scenic spots] [Free parking] [Buffet breakfast] Dear guests, thank you for staying at Jiuzhaigou Hanting Hotel and sharing your stay experience with us. We are honored by your recognition of the hotel, and we will continue to work hard to bring a wonderful experience to every guest. Wish you all the best too!