Yueduo Hotel (Jiuzhaigou Scenic Area)

Yueduo Hotel (Jiuzhaigou Scenic Area) Reviews

Yueduo Hotel (Jiuzhaigou Scenic Area)

Jiuzhaigou, Sichuan, ChinaView Hotel Details
Yueduo Hotel (Jiuzhaigou Scenic Area)
Yueduo Hotel (Jiuzhaigou Scenic Area)Yueduo Hotel (Jiuzhaigou Scenic Area)Yueduo Hotel (Jiuzhaigou Scenic Area)
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Yueduo Hotel (Jiuzhaigou Scenic Area) Guest Reviews

3.7/5
113 review
Verified reviews
Location3.6
Amenities3.4
Service4.1
Cleanliness3.6
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All reviews(113)
Positive reviews(91)
Reviews with photos/video(26)
Convenient location(22)
Close to scenic area(15)
Awesome stay(14)
Great value for money(11)
Shower difficult to use(8)
Friendly front desk staff(8)
Large rooms(3)
Negative reviews(22)
Shana101
Special Queen Room
Stayed in Aug 2024
Solo travelers
9 review
4.2/5
Very Good
Posted on Sep 6, 2024
Overall enjoyable stay, room is very very spacious and aesthetic. Some stains on the floor, but overall still quite clean. Bed abit hard, which may not appeal to all. Location is good and only 10-15min walk to the park entrance. Lots of eateries around the area and a bakery just outside the entrance. The staff were nice and try to help with questions, counter is open 24 hours so that’s convenient as well when I had to check out at 5am to catch the shuttle bus back to the railway station. If there was one thing they could improve on would be better drainage system in the toilet, the entire toilet always flooded after my showers, should probably provide floor mats too. Overall a great and comfortable stay!
Response from Property: very glad to choose Yueduo Hotel and spare precious time to give comments. We will continue to work hard to serveevery customer. Welcome to Jiuzhaigou Valley Scenic and Historic Interest Area again. All staff of Yueduo Hotel wish you a happy life!
Hanzern City
Special Queen Room
Stayed in Sep 2024
Couples
11 review
4.2/5
Very Good
Posted on Oct 24, 2024
Overall is very good except bathroom. The bathroom is rather different from the picture in Trip.com. Everything In the room is new but the bathroom is another world.
Response from Property: Thank you for your recognition of our hotel. We will continue to serve every customer with our heart. Welcome to Jiuzhaigou again and stay in our hotel again! I wish you a happy life!
Guest User
Joyful Family Room
Stayed in Jan 2025
Family
5 review
3.5/5
Posted on Feb 5, 2025
Cheap! The location of Goukou is very convenient. You can take a bus to the high-speed rail next to it.
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Response from Property: 祝旅途愉快!
Guest User
Discount Twin Room
Stayed in Dec 2024
Couples
1 review
0.5/5
Posted on Feb 17, 2025
First of all, the room we checked in was a room with a window that couldn't be locked. As soon as we entered the room, we first checked the safety issues and found that the window couldn't be locked. Then it was less than half a meter away from the terrace opposite (it was a distance that could be reached in one step). It was very unsafe. Then I communicated with the customer service at the front desk in time. The attitude of the store owner was extremely bad. The store owner said: Although the window cannot be locked, we can guarantee your safety with our lives here. It's absolutely fine. He refused to change our room (I really want to laugh at this point. You are 250, right? You guarantee me with your life, no problem? But now I want to laugh when I think about writing a review. People really laugh when they are speechless to the extreme). Then I insisted on not staying. Later, I went downstairs to the front desk to communicate with the front desk staff. It was also very arrogant. The attitude was very bad. Let us stay if we want to stay, and get out if we don't want to. The environment is like this. (The store owner didn't know at the beginning that I had booked 5 rooms. Other partners hadn't checked in yet, so I checked in first.) Later, I said to check out. The store owner asked me to refund, but when I said to refund 5 rooms together, I immediately became timid and panicked. Then another person was changed to communicate with me, and the subsequent room was changed as shown in other videos and pictures First of all, there were 3 spiders crawling on the bed as soon as we entered the room. Then there were hairs all over the bed. The quilt and bed were extremely dirty (because it was too late and we couldn't book another room, we had to take off the clothes and get disposable sheets overnight. We didn't even dare to cover ourselves with the quilt that night. We had to wear our down jackets and sleep on the disposable sheets we bought without the quilt). Also, the bathroom was so dirty that I couldn't bear to look at it. The water was just like the shower. I really laughed to death at the shower. I was speechless. Then the sewer was completely blocked and flooded. After the first person took a shower, it took an hour for the water to stop flooding before the second person could take a shower. The above mentioned is the same situation in room 5. It is dirty and messy. The bathroom is flooded. It is simply not a place for people to live. I feel that the quilt will not be washed. Whoever lives there will be unlucky. Not getting skin diseases is the biggest comfort the store has given me. The store is simply a ** from a poor and remote place. He is so arrogant and relies on being a local.
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Response from Property: You didn't ask so many questions before checking into the room on January 31st, and then I received a call from customer service in February after checking out, saying that you were demanding a check-out fee and compensation, otherwise you would give me all kinds of bad reviews. This is such extortion. We can't condone such behavior. Do you do this every time you go out to play?
Guest User
Discount Twin Room
Stayed in Sep 2024
Travel with friends
9 review
4.0/5
Very Good
Posted on Nov 2, 2024
The hotel is very close to the Jiuzhaigou scenic area, less than ten minutes' walk away. There are many restaurants downstairs. The tomato beef soup pot recommended by the boss is delicious, delicious and generous in portion. Thumbs up
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Response from Property: Thank you for your recognition of our hotel. We will continue to work hard to serve every customer. You are welcome to come to Jiuzhaigou again and stay in our hotel again! I wish you a happy life!
Anonymous User
Discount Twin Room
Stayed in Sep 2024
Family
3 review
2.7/5
Posted on Oct 25, 2024
This is the worst hotel I have ever stayed in. It is not worth the price of more than 500 yuan! As soon as I entered the room, the hygiene was very poor. There was dust and hair on the bedside, and there were dry contact lenses left by some unknown guest, which looked scary; the curtains were off, and there were only three pieces of paper in the tissue box; the booking information showed that there was a window, but in fact, the wall of the house next door was outside the window, which was pitch black, equivalent to no window. I communicated with the front desk to change to a room with a window and a view outside. I was told that the room with a view outside had a very loud flue, which was not as good as the current room. I was speechless! Indeed, the noise kept people from falling asleep until the middle of the night. I looked at the clock and it was already 12:30 in the morning. There was also the problem of air conditioning. The room was very cold. Turning on the air conditioner could only heat for about ten minutes. Then there was no hot air. Fortunately, there was an electric blanket, otherwise I would have caught a cold. The only thing was that the waitress was very good. We booked a family room the next day. We were in a hurry to leave in the morning and forgot to pack our luggage. She carefully helped us pack all the luggage and took it to the new room. She also brought us an electric blanket. The service was very good.
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Response from Property: Just because you booked a family room because there was no room, and then asked you to refund the price difference based on the standard room, which we failed to satisfy, are you going to start all kinds of bad reviews? I think you should compare the price of a family room during the National Day holiday with the surrounding price environment and see if this is what they say?
Guest User
Special Queen Room
Stayed in Sep 2024
Other
2 review
1.8/5
Posted on Oct 20, 2024
Generally, the bathroom has serious water accumulation, and the air conditioner will break down halfway through. It is not recommended
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Response from Property: Dear guest, we are very sorry that we failed to bring you a perfect stay experience. The hotel has been crowded recently, and there may be problems in the use of equipment that have not been discovered in time. However, if you have any problems during your stay, you can inform the front desk and maintenance staff 24 hours a day, and they will come to your door to solve them as soon as possible!
Guest User
Special Queen Room
Stayed in Aug 2024
Solo travelers
5 review
5.0/5
Outstanding
Posted on Sep 27, 2024
The room is very nice, the facilities are not bad Service: Good Hygiene: Good Facilities: Good Booked the room for my parents, they chose to travel to Jiuzhaigou alone on the weekend, and when they came back, they asked and said the room was very good
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Response from Property: I am very happy to choose to stay at Yueduo Hotel and give you good reviews and recognition. All the staff of Yueduo Hotel wish you a happy life! Welcome again!
Anonymous User
Discount Twin Room
Stayed in Jul 2024
Couples
2 review
5.0/5
Outstanding
Posted on Sep 1, 2024
The room is clean and comfortable, the service attitude is super good, you can walk to the scenic spot, and you can park for free until you come out of the scenic spot the next day, which is really great!
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Response from Property: Thank you for your recognition of our hotel. We will continue to work hard to serve every customer well. Welcome to come to Jiuzhaigou and stay at our hotel again! Wish you a happy life!
Guest User
Discount Twin Room
Stayed in Jul 2024
Business travelers
4 review
5.0/5
Outstanding
Posted on Sep 1, 2024
The room is spacious and clean, and the decoration style is modern, simple and warm. The bedding is so comfortable that once you lie down, you won't want to get up. The view from the room is also very good, you can enjoy the beautiful view of the city.
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Response from Property: Thank you for your recognition of our hotel. We will continue to work hard to serve every customer well. Welcome to come to Jiuzhaigou and stay at our hotel again! Wish you a happy life!
Anonymous User
Discount Twin Room
Stayed in Jul 2024
Travel with friends
1 review
5.0/5
Outstanding
Posted on Aug 18, 2024
The hotel is very clean and the service is very good. The most important thing is that it is close to the scenic spot and the surrounding area is bustling, just like a small night market. It is very convenient and must be praised.
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Response from Property: Thank you for your recognition of our hotel. We will continue to work hard to serve every customer well. Welcome to come to Jiuzhaigou and stay at our hotel again! Wish you a happy life!
Guest User
Joyful Family Room
Stayed in Jan 2025
Family
2 review
4.2/5
Very Good
Posted on Feb 5, 2025
The hotel staff is very nice, the environment is average, it is very close to the scenic spot, it only takes ten minutes to walk there, there are many places to eat nearby, and there is a wide range of choices
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Response from Property: 歡迎入住悦朵,旅途愉快!
Haaaa🍊
Discount Twin Room
Stayed in Dec 2024
Family
9 review
3.7/5
Posted on Feb 8, 2025
Overall it was OK, but the traffic was too large and the sanitation was not clean when I went there in the afternoon. The hot water supply of the shower was slow, but the poor conditions in the ditch were understandable.
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Response from Property: 最近客人較多,每天都是滿房,春節期間,客房人員倒休,所以速度可能比平時慢了,還請見諒!
Anonymous User
Cozy Queen Room
Stayed in Jun 2024
Couples
1 review
5.0/5
Outstanding
Posted on Jul 7, 2024
I really like this hotel. The rooms are simple in style and very close to the scenic spot. Very convenient. The price/performance ratio is very good and there are many places to eat around. Recommended
Original TextTranslated by Google
Response from Property: Thank you for your recognition of our hotel. We will continue to work hard to serve every customer well. Welcome to come to Jiuzhaigou and stay at our hotel again! wish you a happy life!
Guest User
Cozy Queen Room
Stayed in Nov 2024
Solo travelers
191 review
5.0/5
Outstanding
Posted on Dec 31, 2024
The hotel is very close to the scenic spot, about 10 minutes' walk away. There are many places to eat near the hotel. The room is large and well-equipped. The front desk service is very good, recommended
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Response from Property: Thank you for choosing Yueduo Hotel and taking the time to give your true feelings and evaluation. Our hotel will continue to work hard to serve every customer and wish you a happy life!